Reuben Manor

654 Yarm Road, Eaglescliffe, Stockton-on-Tees TS16 0DP
Review Us
9.8 105 Reviews
  • Reuben Manor, Stockton-on-Tees
Reuben Manor provides residential, dementia and short-stay care for up to 83 residents in a modern, purpose-built home on the edge of Yarm in Stockton-on-Tees.

Opened in 2009 and named in honour of the founder’s father, the home was designed to offer a safe, welcoming environment with a personal touch. It’s located close to local shops, cafés and green spaces, offering a quiet yet well-connected setting.

The home is spread over three floors with a dedicated dementia suite on the middle level. All bedrooms are single occupancy with en-suite facilities, and residents are supported to personalise their space. Communal areas include a coffee shop, piano lounge, and comfortable lounges that encourage connection and social time.

The grounds feature landscaped gardens, a greenhouse, raised beds, and a central courtyard linking the outdoor spaces. Residents enjoy gardening, summer parties, and time outdoors, with wheelchair-friendly paths throughout.

Dining is flexible and resident-led, with meals made fresh daily using seasonal produce. Traditional favourites, personal requests, and themed days are part of the weekly rhythm. Tea trolleys and treat baskets support choice and comfort at any time of day.

Activities include music therapy, “Love to Move” exercise, craft sessions, minibus outings, and animal visits. From seaside trips to Christmas fayres, each day offers meaningful ways to connect, create and enjoy life.

At Reuben Manor, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for residential, dementia or short-stay care, the team at Reuben Manor are here to help.
Show Reuben Manor on the Map

Care Provided by Reuben Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1470 – £1709
  • Self-Funded Residential Dementia Care: £1564 – £1806

These prices are only a guideline, please contact Reuben Manor to find out the exact price for your requirements.

Contact Reuben Manor to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Reuben Manor to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Julie Peyton (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (83)
  • Single Rooms with Ensuite Wet Room (83)

Parking

  • Parking available in the grounds.

Reuben Manor Reviews (105)

9.8

Reuben Manor has a Review Score of 9.8 (9.772) out of 10, based on 35 reviews in the last 2 years.
Over all time Reuben Manor has 105 reviews.

Overall Experience
  • 89
  • 13
  • 3
  • 0
  • 0
Date Published
  • 105
  • 6
  • 31
  • 34
  • 71
Reviewer Connection to Reuben Manor
  • 42
  • 14
  • 7
  • 6
  • 6
  • 5
  • 4
  • 4
  • 4
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 105, showing 101-105
Review from B H (Friend of Resident) published on 27 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the facilities and staff very good and helpful. As I am only there for about 1 and a half hours per week it is rather difficult to judge, but I would not worry if I needed to come to Reuben Manor - except that there doesn't seem to be any possibility for physical exercises.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C G (Wife of Resident) published on 27 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my husband receives is second to none. The staff are always friendly, cheerful and endlessly patient with the very kind, and genuinely care deeply about their patients, nothing is too much trouble to help these very ill, demanding men. They treat them as if they were their own close family.
The home itself is beautifully furnished and spotlessly clean. The activities are extremely varied, and in the summer, trips out for those who are well enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alex W (Grandson of Resident) published on 2 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Reuben Manor is a fabulous place where I know she is safe, card for and all of her needs are met.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P B (Son of Resident) published on 1 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is a singularly excellent facility which radiates a genuine sense of caring and compassion. The staff give a great deal of time and effort in dealing with residents and their needs. I would particularly point to the events/ entertainment team who work particularly hard to ensure residents
are given mental stimulation and a chance to participate in events (reading and discussion) also organising special 'weeks' such as the recent 'french week'
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Angela R (Daughter of Resident) published on 15 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident in Reuben Manor for 6 months. Since she moved in she has settled very well and her overall condition has improved. She has Alzheimer's and can be challenging at times, the staff make no fuss about this and treat her with dignity and respect at all times, enabling her to settle
more quickly than in her previous care home. All the staff are helpful, friendly and very approachable. The activities in Reuben Manor are excellent and the team always try to involve as many residents as possible. I would highly recommend Reuben Manor for anyone looking for a care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Reuben Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.772 for Reuben Manor is calculated as follows: ( (341 Excellents x 5) + (59 Goods x 4) + (12 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 416 Ratings = 4.772
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Reuben Manor is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Dec 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (10)

Meet the Team (1)

No image found

Julie Peyton

Job Title: Home Manager Joined: 2025

Julie Peyton is the registered manager at Reuben Manor

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Reuben Manor to verify any information. View our terms and conditions. Reuben Manor has an Enhanced Service - more info.