Barchester Lanercost House - Carlyle Suite

My name is Janette Lawrence and I am the General Manager here at Lanercost House.

I have many years of nursing and management experience and work hard with my team to provide a kind, caring and comfortable environment for our Residents.

We pride ourselves in taking forward the values of Barchester Healthcare when planning the holistic needs of our Residents and welcome families to be part of this process.

I operate an open door policy, so please feel at ease to call in for a chat with either myself or one of the Team if there is anything you would like to discuss.

Hi, my name is Colin and I am the Deputy Manager at Lanercost House.

I joined the team in August 2023 having worked in both nursing and management roles for over 20 years.

I am delighted to bring my experience to a staff group that demonstrates their passion and caring to all who have contact with the home.

For me, everyone has their own story to tell, and their own difficulties to overcome and what we strive for here at Lanercost House is listening to your story and supporting you with your difficulties so you can live life to the fullest.

I hope you take the opportunity to come and see what we do here, the door is always open.

Hi, I'm Alan, Head of Maintenance at Lanercost House.

My role is paramount when it comes to our Residents, Relatives and Colleagues, I am responsible for ensuring the home environment is of the highest standards possible, ultimately creating a safe and warm place for Residents to live and my Colleagues to work.

I re-joined Lanercost House in January 2023 after previously being part of the team since 2003. I value being part of Barchester Healthcare and I am pleased I have been able to find my way back to working here at Lanercost.

I have more than 17-year work experience as a chef. I worked in France, Italy, and Sweden in hotels, pubs, cafes, and restaurants. I am passionate about my job and every day trying to bring delicious and varied meals to our residents.

I am a good team player and already built a great relationship, not only with the hospitality team but all the Home community, I enjoy being involved in daily life.

I joined the Lanercost House family in June 2021 as a Care Assistant and then joined the activities team in May 2022.

I love bringing joy and fun to residents, relatives, and staff on a daily basis as well as planning and organising themed days, events, and celebrations.

I think the activities’ role is very important for Residents' well-being. Whether they like to keep active with armchair exercises, join in with our weekly quiz or hop in the minibus for a day out - there is something for everyone. I aim to ensure that each Resident's interests and hobbies are supported.

I am passionate about creative and sensory activities and I love to sing and dance together with Residents. I love my job!

Hello, I'm Emma and I lead the Housekeeping Team at Lanercost House. I have many years experience working as a Care Assistant, but joined Lanercost in 2020 as a Housekeeping Assistant and progressed to Head Housekeeper in Aug 2023.

I visit Residents rooms each day and enjoy chatting to them. It is one big family at Lanercost House and we all look after each other, it is for this reason I love coming to work each day.

Hi, my name is Becky and I am the Administrative Assistant here at Lanercost House.

I am based at Reception so will I be the first face you see when you enter the home. I will be sure to give you a warm welcome.

I have worked in administration for many years including with the NHS. I love the variety in the role, meeting our Residents and their families and supporting them through the process of moving into our home.

It is a pleasure to work here and be part of the Lanercost family, we all work together to provide our Residents with a wonderful life.

My name is Joy and I started working for Barchester in 1994 as a Care Assistant and eventually took on the position of Senior Carer. I obtained my NVQ Level 2 & 3 in Health and Social Care and an opportunity arose to move into a Physiotherapy Assistant role, which really appealed to me, as I feel it gives me hands-on experience and allows me lots of one-to-one time with residents.

Hi, I’m Duncan, I work as part of the Activities Team here at Lanercost House.

I joined Lanercost in 2023 after taking early retirement from my career in banking as a financial advisor. I did take a few holidays in between, but the drive to want to work and make a difference brought me back to employment and I now enjoy working three days a week, doing something I love. Putting a smile on the faces of the Residents and enriching their lives through meaningful activities and interactions is the most rewarding feeling.

I am kept busy outside of work looking after my young grandson, and leisurely I enjoy good food and am an avid Newcastle United supporter!