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Princess Christian Care Centre

Stafford Lake, Knaphill, Woking, Surrey GU21 2SJ
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All the nurses and care help assistants were wonderful and my husband was so well looked afterPatricia H(Wife of Resident/Service User)
Princess Christian Care Centre, Woking
The staff were always welcoming in the Pirbright Unit, I felt like one of the family.Susan S(Daughter of Resident/Service User)
Princess Christian Care Centre, Woking
I found the staff very welcoming and helpful. They are always caring and interactingR G(Nephew of Resident/Service User)
Princess Christian Care Centre, Woking

Situated in the beautiful village of Bisley near Woking, Princess Christian is an award-winning Care Home providing residential, rehabilitation, nursing, dementia and complex care services for 86 people, across three separate communities under one roof.

There are several lounge areas, conservatories and restaurant-style dining areas across the Pirbright, Bisley and Knaphill communities. There is also an onsite hair salon, sensory room and Physiotherapy treatment room, as well as comprehensive care facilities,...  

Care Provided by Princess Christian Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 96 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,950 - £2,000£1,950 - £2,000
Residential Dementia Care£1,950 - £2,000£1,950 - £2,000
Nursing Care£1,950 - £2,000£1,950 - £2,000
Nursing Dementia Care£1,950 - £2,000£1,950 - £2,000

NHS-Funded Nursing Care (FNC) is additional to standard fees and application is completed after admission. The package we offer includes personal care, room service, medication, recreational and well-being and fitness. Fees exclude Chiropodist service, hairdressing.

Contact Princess Christian Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ana Mitu(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (86)
  • Couples/Companion Rooms (2)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • The maintain an open-hours visiting policy, which means relatives and friends are welcome to drop by and see loved ones at any time. Families are always welcome to join relatives for afternoon tea or lunch.

Princess Christian Care Centre Reviews (156)

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9.7

Princess Christian Care Centre has a Review Score of 9.7 (9.741) out of 10, based on 26 reviews in the last 2 years. Over all time Princess Christian Care Centre has 156 reviews.

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Review from Stephanie M (Niece of Resident) published on 18 January 2024 Submitted via Postal Card
Overall Experience
Welcoming, helpful and always good communication throughout the stay.

Environment personal, colourful and staff attentive.

Reply from Mario Taherian, Manager at Princess Christian Care Centre

Dear Stephanie, many thanks for your lovely comment and very much appreciate your feedback.

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Review from Lance H (Son of Resident) published on 17 January 2024 Submitted via Postal Card
Overall Experience

The outstanding rating for effective care is well deserved. The management and staff at all levels have been approachable and helpful and show genuine care.

Reply from Mario Taherian, Manager at Princess Christian Care Centre

Many thanks for your lovely comment. Very much appreciated. Your feedback helps us to continue to deliver outstanding care for our residents.

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Review from J A (Daughter of Resident) published on 10 January 2024 Submitted via Website
Overall Experience
My dad is well cared for, always freshly shaven, clean and tidy and in clean clothes. The staff keep us well informed, and even though we can’t visit too often because of distance, they take the time to look at photos of the family with him, spend time getting to know him and look after him like their own family. Dad seems very content and absolutely loves all the food and drinks, and even when Dad fancied a meal not on the menu when he first arrived, the chef made him what he requested!

After a very bad experience from his previous care home, I can hand on heart, say that the care Dad is receiving here has been amazing. Dad arrived at Princess Christian extremely underweight and in poor health, but thanks to the care of the staff here, he has gained weight and has sprung back to life and looks so much happier in himself. I cannot thank the staff enough for looking after him so well.

Reply from Mario Taherian, Manager at Princess Christian Care Centre
Many thanks for your lovely comments. We very much appreciate your feedback, as it encourages us to keep our residents safe and provide quality care.

Many thanks.

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Review from S F (Wife of Resident) published on 4 December 2023 Submitted via Postal Card
Overall Experience

My husband spent a pleasant two weeks of respite care at Princess Christian recently. He was treated with great respect, courtesy and care by all the staff. The atmosphere was always warm and comfortable with varied activities for the residents. The family were most grateful.

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Review from C D (Daughter of Resident) published on 27 November 2023 Submitted via Postal Card
Overall Experience

A particular member of staff helped me through the last couple of days of my dad's life and I will never be able to think her enough for being there for me.

Reply from Mario Taherian, Manager at Princess Christian Care Centre
Many thanks for your review and feedback. We are very appreciative of your comments which help us to continue to deliver excellent service for our residents' feedback.

Many thanks.

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Review from Alistair G (Son of Resident) published on 21 August 2023 Submitted via Website
Overall Experience
My father spent his last 6 weeks in the Knaphill Unit. I write this review the day after he died so that the sentiments I express are as close to real-time as they can be.
The care my father received was excellent. Warm, caring and empathetic.
First and foremost I wanted my father to be well looked after and he was.
Yes, the building is a bit tired, yes the inside could do with being freshened up and perhaps the rooms are a little small but all that is more than compensated for by the level of care and attention delivered by the staff.
I visited Dad regularly and was always happy to see him clean, shaved, neatly dressed, well fed and most importantly content.

A heartfelt thank you to all the staff servicing the Knaphill Unit.

Reply from Mario Taherian, Manager at Princess Christian Care Centre

Many thanks for your honest feedback. This is great feedback and we are appreciated for your time. Your feedback helps us to improve our services and get better every day, so thank you very much for your positive feedback.

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Review from Graham M (Son of Resident) published on 14 August 2023 Submitted via Postal Card
Overall Experience

The staff at Princess Christian Care Centre have been fantastic with my father who has Alzheimer's. They were very caring during his 18-month stay there and kept my dad comfortable and relaxed and we could all visit him easily. Thank you for your care, and thank you to the team.

Reply from Mario Taherian, Manager at Princess Christian Care Centre
Many thanks for your feedback. Very much appreciated for all your kinds words

Many thanks

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Review from Manuel F (Husband of Resident) published on 25 July 2023 Submitted via Postal Card
Overall Experience

The staff and care provided at Princess Christian Care Centre, dementia unit was exemplary over the last seven years that my wife lived there. They were always looking for ways to stimulate and entertain the residents and if possible involving the families. The environment was pleasant, comfortable and the food excellent. The care and kindness provided to the residents and support to the families was outstanding. I cannot thank them highly enough.

Reply from Mario Taherian, Manager at Princess Christian Care Centre
Dear Manuel, many thanks for your comments about our services. Your feedback encourages our staff to continue to deliver excellent care.

Many thanks.

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Review from Susannah T (Daughter of Resident) published on 4 July 2023 Submitted via Website
Overall Experience

My father received the most outstanding care for the last few months of his life at Princess Christian Care Centre. The staff were attentive, supportive, kind and compassionate and all his needs were met. I was always kept informed of every aspect of Dad's care. They did everything possible to make Dad comfortable and pain-free at the end of his life. The support, kindness and love they showed us as a family was enormously appreciated and won't be forgotten.

Reply from Mario Taherian, Manager at Princess Christian Care Centre

Many thanks for your lovely comments. Your feedback encourages us to get better every day and continue to provide excellent care to our residents.

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Review from Mary F (Wife of Resident) published on 22 May 2023 Submitted via Postal Card
Overall Experience

When we left my husband in the capable and caring hands of Princess Christian Care Centre, it was such a relief to know he was being well looked after in all aspects of his care by cheerful and willing staff.

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Review from G G (Daughter of Resident) published on 9 March 2023 Submitted via Postal Card
Overall Experience

The care and support that Mum received were incredible. The staff ensured all her needs were met and that she was always comfortable. The love the staff showed to my mum and us as a family was hugely appreciated. The staff always kept us informed of any changes/developments with Mum.

Reply from Silvia Barret, Operations & Compliance Manager at Princess Christian Care Centre

Thank you so much for such a positive feedback. Your opinion is very important to us. I will pass your appreciation to the team.

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Review from A S (Son of Resident) published on 22 February 2023 Submitted via Postal Card
Overall Experience

Overall, very happy as shown by the ratings. The only unhappy experience is around clothing. Several times someone else's poor-quality clothes were used, when pure cotton would have been better and was available. Also, pure wool blankets/jumpers could have been washed at home but we were not asked. Instead, they were ruined by hot washes.

Reply from Silvia Barret, Operations & Compliance Manager at Princess Christian Care Centre

Thank you so much for taking the time to share your experience at Princess Christian Care Centre. Your opinion is valuable to us, as will help us to improve. I will look into the issues related to the laundry system and I will come back to you.

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Review from Tania C (Daughter of Resident) published on 13 December 2022 Submitted via Website
Overall Experience

I struggle to believe that all these wonderful reviews are genuine. Our experience is that this is a truly dreadful care home that has no evident care or empathy for its residents and poor comms with relatives. We knew on day one that this was not a place to leave Mum in and moving at pace we had her moved to another wonderful care home in 10 days. Mum is happy and healthy in her new home and a totally different person. They are caring and supportive to her as well as us and she is kept busy with activities. We reported to staff one man in difficulty on the floor signalling for help and it was ignored with the comment "that's what they do". There was no respect or dignity for the residents that we saw. I would say to anyone please do not send anyone you love or care about here. Despite spending time explaining about Mum's interests she did nothing during the 10 days she was there. I was told it was "easier" for staff to have them all in chairs in the lounge all the time.

Reply from Silvia Barret, Operations & Compliance Manager at Princess Christian Care Centre

I am very sorry to receive such a negative review for the home. I am really pleased that your Mum is settled into her new home and all is going well. As I have responded to your brother we have initiated an investigation into the concerns raised by yourselves and I may be able to put your mind at...  

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Review from Justin Y (Son of Resident) published on 6 December 2022 Submitted via Website
Overall Experience

I am staggered that there are any positive reviews on this care home. We took mum out after 10 days. From the initial smell of sewage and an unclean toilet. The staff spends no time with the patients as they are always rotating. Temporary or inexperienced. Mum had a fall within the first day and whilst this can happen it was not dealt with and neither was her lack of sleep (all these have been resolved in her new place). The final straw was when we turned up one day to see a man with dementia on the floor waving and when we told the receptionist she just said 'that's just what they do - he will be okay'. If you have any option do not use this home. Mum is now in a lovely place with sensitive care and stimulation.

Reply from Silvia Barret, Operations & Compliance Manager at Princess Christian Care Centre

Of course, I am very sorry to receive such a negative review for the home, but I am sorrier that this is your opinion of our home because this is not the usual high standard of care that our hard working and loyal staff team provides. I am really pleased that your Mum is settled into her new home...  

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Review from P W (Nephew of Resident) published on 21 November 2022 Submitted via Postal Card
Overall Experience

All the staff are always helpful, friendly and kind in a well managed care home. Thank you, Princess Christian Care Centre.

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Review from S A (Daughter of Resident) published on 4 October 2022 Submitted via Postal Card
Overall Experience

The staff in the Princess Christian Care Centre are so helpful, kind and professional. The care home could do with an update, the decor is dated and some rooms are small. The reception area is tired looking and the garden at the front needs more attention. I would like to have become a volunteer if I had lived closer. The family net is so good 10/10

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Review from Shirley M (Wife of Resident) published on 24 June 2022 Submitted via Website
Overall Experience

My husband has been at the care home since October 2021 and I have been very pleased with the care they give my husband the staff always take the time to inform me and the family of any problems. I am very impressed with the home.

Reply from Nisha Leo, Home Manager at Princess Christian Care Centre

Thank you. It is our pleasure to hear your valuable feedback.

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Review from Karen H (Daughter of Resident) published on 17 June 2022 Submitted via Website
Overall Experience

My father was at Princess Christian Care Centre for almost 4 years. The staff were always so good at dealing with his dementia and consequent behaviour. When there was a medical issue from a cold to needing the doctor/hospital they dealt with it straight away keeping us informed of every detail of care with regular phone calls from the nurse on duty. Over the 4 years my father was there my family and I never had to worry about his care or welfare as all the staff who looked after him were excellent. We also feel once he had settled into his care home life he was happy and felt loved by his care home family. We would thoroughly recommend Princess Christian Care Centre as a superb caring home.

Reply from Silvia Barret, Operations & Compliance Manager at Princess Christian Care Centre

Thank you so much for your lovely review. Your opinion is so important to us.

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Review from Mindy M (Wife of Resident) published on 9 June 2022 Submitted via Website
Overall Experience

My husband has been at Princess Christian for two years and is receiving the highest care from the staff in his unit. He has dementia which can be very challenging but the nurses and carers know how to keep him safe and occupied and always treat him with kindness and respect which gives him a very good quality of life. The staff are well trained and have a very good understanding of dementia and the best methods of dealing with a variety of issues. The food is excellent and my husband eats heartily which is very reassuring. There is a dedicated activities team who constantly organise a variety of new and interesting things for the residents - my husband especially likes the singer who visits and encourages him to join in. I am very glad we found Princess Christian - it's a very special place.

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Review from Patrick B (Son of Resident) published on 21 April 2022 Submitted via Postal Card
Overall Experience

Staff made every effort to get to know her and the care throughout was very good.

Reply from Silvia Barret, Operations & Compliance Manager at Princess Christian Care Centre

Thank you so much for taking the time to review Princess Christian Care Centre. Your opinion is very important to us.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 August 2022
Overall
Good
  • CaringGood
  • EffectiveOutstanding
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (26) & Events (0)

News
  • 30 Jul 2026

    There has been a real buzz around our Care Home in Woking recently, with every day bringing something different for our residents to enjoy. From keeping active in the garden...

  • 16 Jul 2026

    Our Cooking Club brought plenty of fun to our Care Home in Woking, as our residents joined our Head Chef Cosmin and Activities Team members Abbey and Aletta to bake...

  • 11 Jun 2026

    In May, Nellsar Homes came together for the Love to Care Art Competition, inviting residents and team members to create artwork inspired by the words ‘Love to Care’. Here at...

Upcoming Events

There are no upcoming events for Princess Christian Care Centre.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Nellsar Care Homes
  • 30 Jun 2021Recipient: Nellsar Care Homes
  • 28 Feb 2020Recipient: Nellsar Care Homes

Accreditations

There are no accreditations posted yet for Princess Christian Care Centre.

Meet the Team (10)

Nisha Leo
Nisha LeoJob Title:Home ManagerJoined: 2010

Since joining Princess Christian in 2010 as a Senior Registered Nurse, Nisha has progressed to the role of Home Manager, responsible for overseeing the clinical management of the Home. Holding a Postgraduate Diploma in Dementia Studies, Nisha won the Regional Great British Care Award for Frontline Leader in 2021 and was awarded the prestigious title of Queen's Nurse in 2023. A strong advocate for safe, high quality person-centred care, Nisha ensures all team members are highly trained, and she leads by example while continuously sharing best practises for care planning, record making, maintaining standards, and quality and compliance. Enjoying its diversity and complexity, creating a positive and supportive work environment is another key aspect Nisha’s role, and she finds it rewarding to empower her team and witness their professional growth.

Beth Fernandez
Beth FernandezJob Title:Quality and Compliance ManagerJoined: 2011

Beth has been a part of the Nellsar family since 2011, when joining the team at Princess Christian as Deputy Manager, until 2018. Returning in 2022, Beth assumed the role of Quality and Compliance Manager. Beth is very passionate about promoting excellent care for our residents and she is responsible for quality assurance and compliance strategies that ensure exceptional service quality, governance, and compliance. Inspired by collaboration with other teams in our Homes, Beth is driven to consistently improve the services we offer, monitoring progress and promoting positive change.

Sona Joseph
Sona JosephJob Title:Pirbright Unit Manager

Sona started her career as a Nellsar trained OSCE Nurse, and she is delighted to have progressed to Unit Manager with the support of the management team at Princess Christian. Sona truly enjoys her role and is passionate about working directly with our residents and their families, contributing to improving their everyday lives. Sona is dedicated to ensuring that our residents’ care needs are met to the highest standards, with professionalism, compassion, and respect. Sona is also committed to fostering a positive work culture, encouraging teamwork, and ensuring that each day is as fulfilling and productive as possible; her responsibilities include supervising and mentoring junior nurses and team members, in her role as a practice supervisor. Leading the delivery of clinical care, Sona is proud to have successfully completed the Lead to Succeed course, further enhancing her leadership skills, and she takes pride in being a member of the National Tissue Viability Team.

Cosmin Cristea
Cosmin CristeaJob Title:Head ChefJoined: 2015

"My name is Cosmin Cristea and I work as a the Head Chef here at Princess Christian. Having started working at the Home in 2015, I first began working as a Kitchen Assistant, and progressed to Chef Assistant, then Chef, before being promoted to Head Chef.

I have completed many training programmes over the years including an NVG Intermediate Level Apprenticeship in Food Production and Cooking, Level 3 Supervising Food Safety in Catering, and all the required in-house training courses for my catering roles. I started a Level 5 Management course and I look forward to resuming the training soon, having been interrupted as a result of the pandemic.

What I most enjoy about my job as Head Chef is having the opportunity to cook for our residents and guests; seeing the satisfaction on everyone's faces really makes me happy. Cooking and baking has become my number one passion which encourages me to carry on and develop and learn new flavours and recipes.

Working very closely with my team, I have seen many positive changes take place over the years. Many members of the Catering Team have started to develop, including enrolling onto NVQ and Nutrition Curses. The knowledge we have now, working as a team, is reflected in the quality of our residents' meals. We've achieved a five-star food hygiene rating, we consistently create new menus, and we are proficient at creating menus for residents with special dietary requirements.

Our Head of Catering, Adrian Silaghi, has been a great support to me since I began working at Princess Christian back in 2015. He has always believed in me and has been a great help. Our Registered General Manager, Mario Taherian, has also consistently encouraged and supported myself and the Catering Team in new ideas and projects.

I am very proud of myself for having achieved so much in my time at Princess Christian – my professional qualifications and the recognition from our residents that they enjoy the food we prepare for them. I am also proud of my “Cooking with Chef Cosmin Club" where, together with residents, we cook together every Friday. They love to share stories and memories about cooking at home, and they enjoy sharing recipes with me. Working closely with our Activities Team, "Cooking with Cosmin" has become something we all look forward to and that brings me great joy.

Working with my wonderful Kitchen Team is a privilege. They are very keen and open to learning new skills; they trust and follow me with an open mind, whilst also developing their knowledge.

My future aspirations include restarting my Management NYQ, and elevating our catering provision to a whole new level with new menus, and new puréed, minced and moist options for our residents with special requirements.

The best aspect of working as part of such a great team at Princess Christian is having the opportunity to make a difference to a person's life. Being able to bring a smile to someone's face, and to work in a collective with so many different cultures, traditions backgrounds, makes for a very interesting work life. There is a lot to discover and learn from each other if we are open to listening and sharing our knowledge."

Cristian Pitic
Cristian PiticJob Title:Chef and Head of HospitalityJoined: 2018

Cristian first began working at Princess Christian as a Kitchen Assistant in 2018; with the support of his colleagues and Home Manager, he has progressed to Head of Hospitality with a wealth of qualifications including Level 3 Senior Production Chef. Consistently optimising food service, quality, compliance and customer satisfaction are at the heart of Cristian’s role and he supports his team to develop their skills with regular training. Cristian manages the Dining Team and excellent food service across the three restaurants at Princess Christian, ensuring the highest quality, taste and dining experience throughout. Cristian takes great pride in his work and cites regular feedback from residents, visitors and team members, as the key to his job satisfaction and maintaining the Home’s outstanding catering standards.

Christine Foster
Christine FosterJob Title:Head of ActivitiesJoined: 2014

Christine began working at Princess Christine in 2014 as a part-time Activities Coordinator in one of the Home’s units, along with two other staff. Having completed her Level 3 NVQ in Leadership, Christine is now Head of Activities for the whole Home and has completed various training schemes including ‘Ladder to the Moon’, Namaste and ‘Daily Sparkle’.

Christine feels lucky to work in a role that is so rewarding and it brings her a lot of joy and satisfaction. Christine has grown the Activities staff team to eight people, receiving regular feedback about the wonderful person-centred care they provide to their residents; “Princess Christian is my home from home. I work with some amazing people and adore each and every one of our residents.”

Christine feels proud that the Home’s charitable group ‘Friends of Princess Christian’ has also gained more members, involving residents, staff and family members to have their say on upcoming events or fundraising ideas; She takes pleasure in witnessing improvements across all areas of the Home.

Citing her greatest achievements as completing her NVQ and being shortlisted for the Surrey Care Awards and the South East Care awards, Christine classes being able to engage with residents and make them happy every day as ‘the best achievement of all’.

Carol
Carol Job Title:Activities LeadJoined: 2019

Working as Activities Lead, Carol joined the team at Princess Christian in 2019. Working alongside Christine, Carol's responsibilities include providing person-centred care that improves our residents' physical and mental well-being. Carol looks forward to coming in to work everyday and enjoys getting to know all our residents and their families; she loves to make residents happy.

Ionela Sarmasag
Ionela SarmasagJob Title:Senior CarerJoined: 2016

"I joined the team at Princess Christian in February 2016, and I was very happy with this opportunity. Having started as a Carer, I am now a Senior Carer and I love the work I do! I hope that all my training and experience can be useful to all the beginners who join our team.

During my time here, I am grateful to have had the opportunity to finish my NVQ Level 2; I have now started to work towards my Level 3 and I am also part of the Dementia Champions programme. I feel very supported in developing my skills.
  

Every day for me is a happy experience with my family. I’m very proud to be part of the team and working at Princess Christian. I feel the management team is very supportive and always flexible."

Martin Butcher
Martin ButcherJob Title:Head of MaintenceJoined: 2022

Martin joined the team at Princess Christian Care Home in 2022 after 27 years working in Facilities Management for the Civil Service. Martin’s responsibilities include ensuring that he and his team continuously provide a safe and comfortable Home for our residents and team members through strategic planning, reactive repairs, and CQC statutory and mandatory compliance. Martin takes great pride in his work and the leadership of his team, knowing that residents are being well looked after and enjoying themselves throughout their later years of life.

Leo Mathew
Leo MathewJob Title:Full-Time Chartered PhysiotherapistJoined: 2010

I am Leo Mathew, a Chartered Physiotherapist working in Princess Christian Care Centre (Nellsar Ltd) in Knaphill, Woking. After completing my Bachelor’s degree in Physiotherapy from India in 1999, I began my career in different hospitals in India with neuro-rehabilitation as my primary area of interest. I have also achieved a postgraduate certificate in Neurorehabilitation from Brunel University, West London, in 2010.

My links with the Care Home began in 2010 when my wife Nisha started her career with Nellsar. Since then, I was a visiting Therapist providing my service to the care home residents privately. It was only in 2013; Mario Taherian (Registered Manager of Princess Christian Care Centre) invited me to join Princess Christian as a member of staff.

My decision to work with elderly has changed my perception of these fascinating human beings. At Princess Christian, I am very passionate about listening to these people, hearing their stories, and helping them in improving their level of independence as a person. I have learned a lot in the last few years through training but a lot more from interacting with our residents and listening to their life stories. Quite often I am surprised to see the rather young minds in many of our older residents. Their aspirations to regain their lost abilities are vigorous and can be turned into something that can progressively contribute to their well-being. I am also sad when these people are denied their opportunities for improving their quality of life by classifying them as a low prognostic category.

I am also a firm advocate for the need for community involvement in Care Homes and also work hard to help these peoples to regain their lost personhood. I wish to see a Care Home as a community, where quality of life for everyone in the community – staff, family, friends and residents – is valued. Everyone in a Care Home needs to have a sense of security, sense of continuity, sense of belonging, sense of purpose, sense of achievement and sense of significance (called the ‘Six Senses Framework’, developed by Professor Mike Nolan and colleagues at the University of Sheffield). Nurturing these ‘senses’ for residents, their families and staff is a vital part of improving care practice.

I am passionate about developing my career in elderly care and I am hugely ambitious about my future with Nellsar.

RESIDENTS’ COMMENTS:

Louisa Power (Resident and patient)

“I have known Leo for some time now. He is a physiotherapist who is very good and extremely helpful. He likes to keep in touch with everyone, all the time; so that he knows how things are going for each of them. Spending time with him is calming and helpful with all the problems for people like me in our old ages.”

Penuel Lincoln (Resident and patient)

“Leo is very understanding and kind. I believe that if anyone can help me to walk, it is him. Kind words and compassionate treatment is his style. He motivates and supports me with my hopes for walking again.”

Bernard Primarolo (Resident)

“He is a perfect man with a very kind and professional approach towards his patients. He knows how to motivate his clients and make them work towards set goals.”

Mario Taherian (Home Manager)

“I am delighted at being asked to write few lines about our Physiotherapist, Leo Mathew, as I am only full of praises for his in both professional and personal capacity. He has always been a very motivated person and has been quite keen to support me and our home. Leo plays a crucial role in our team. He has integrated very well into our management team, and I have very much pleasure to work with him at Princess Christian Care Centre.

“Leo’s approach with residents has been very professional and dignified. Leo can maintain excellent relationships with everyone he has worked with and can easily integrate with any team without difficulty. He is very good in his subject knowledge and always had been keen to learn new things. Leo’s communication skills are excellent and have got high capacity in networking.

“At a personal level, Leo is a well-disciplined, calm, positive, friendly and caring person with a pleasant personality.”

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