
Very happy and would recommend this home to anybody.C H(Sister of Resident/Service User)

Dad likes it here and it gives us peace of mind that he is safe at night.E W(Daughter of Resident/Service User)

We knew our son was safe in your hands so we thank you all for this.Philippa G(Mother of Resident/Service User)

Very happy and would recommend this home to anybody.C H(Sister of Resident/Service User)

Dad likes it here and it gives us peace of mind that he is safe at night.E W(Daughter of Resident/Service User)

We knew our son was safe in your hands so we thank you all for this.Philippa G(Mother of Resident/Service User)

Woodside Grange is a purpose-built care home located in Thornaby. It has level access the garden area for residents and is a bright and welcoming environment, with a variety of communal spaces for residents to relax and socialise.
Care Provided by Woodside Grange
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 121 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
The care home has spacious bedrooms that are fully furnished with en-suite facilities, several have Juliet balconies overlooking the gardens. There are comfortable communal lounges with space to chat to friends or more privately with family. There are easily accessible bathing and shower rooms with specialist equipment and lift access on each floor. Spacious dining rooms with the facilities for families to make their own refreshments and beautifully presented gardens.
The kitchen produces delicious home cooked traditional food and additional menu choices. There is unlimited free Wi-Fi internet access. Specialist equipment can be provided after appropriate assessment. A full laundry service is provided. Other facilities such as hairdressing, chiropody, eye tests and dental care are available (at an additional charge).
Contact Woodside Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- St Martins Care Ltd
- Private Owned
Person in charge
- Barbara Parker(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2021
- Number of floors: 3
Room Information
- Single Rooms (121)
- Single Rooms with ensuite Wet Room (45)
Visiting
- At St Martins Care, they understand how important it is for families to maintain contact with their loved ones and the importance of the sustained and supported involvement of a resident’s families and friends. They also recognise that residents should have full choice over who they wish to see or be visited by. In normal circumstances, no restrictions on visiting hours other than those requested by residents collectively or individually. The only exception may be in the incidence of an infection outbreak, where staff will refer to the Outbreak Management and Isolation Nursing Policy and Procedure. St Martins Care Limited will always have regard for the current national guidance in relation to visiting rights and they are determined to do all they can to ensure families see their loved ones as much as possible.
Parking
- Ample free on-site parking.
Woodside Grange Reviews (67)
Woodside Grange has a Review Score of 8.9 (8.941) out of 10, based on 18 reviews in the last 2 years.
Over all time Woodside Grange has 67 reviews.
My brother moved here from another care home because of his dementia. He has settled well and I know he is getting well looked after. The carers have a lot of patience and a good relationship with him. Nothing is too much trouble for them. Their loving, caring attitude obviously rubs off on to my brother. They give him their attention, also I like the communication between all the staff. Very happy and would recommend this home to anybody.
Thank you very much for your kind review, we're very pleased that your brother has settled well at Woodside Grange and that your pleased with the care he is receiving.
My elderly father was a resident at Woodside Grange for approximately 6 weeks to recuperate following a period in hospital. During his time there the staff were absolutely wonderful and caring throughout. The care my father received was so good he was reluctant to leave and return home, he was particularly complimentary about the food. The home is kept immaculate and the staff are on hand with any queries that may arise and are dealt with efficiently.
Thank you to all the staff at Woodside Grange.
Thank you very much for your kind review, we're very pleased that your father enjoyed his stay at Woodside Grange Care Home and that he received good care whilst staying with us. We hope your father is keeping well at home.
My dad is well cared for and the staff are really good with him. He has built up a good rapport with quite a few of them. They treat him with respect and will tell him when he needs telling as dad can sometimes be a bit much. Dad likes it here and it gives us peace of mind that he is safe at night.
Thank you very much for your kind review, we're very pleased that you're happy with the care your dad is receiving at Woodside Grange and that you have the peace of mind that he is safe at night.
Wonderful staff, all very caring and helpful, who are passionate about the residents. Care and attention is evident in a lovely home, well-kept, clean and very nice atmosphere. Staff at all levels are helpful and attentive. Food is wonderful, she is lucky to be in such a lovely home with hard-working staff - too many to mention. Thank you.
Thank you for your lovely review, Adrienne, we are pleased to hear you are happy with the care your mother-in-law is receiving and that she is enjoying the home-cooked food our kitchen team provides.
All the staff are exceptional - caring, always available to assist, friendly and highly trained. For a 39-year-old coming in for respite, it was easier than expected.
My mum's care for the last six months of her life was excellent. The staff are wonderful, caring people. Helpful, compassionate and professional. They are angels and I cannot thank them enough for looking after my mum until the end of her life.
We were very happy with the care provided for our son, we knew he was well looked after, supported and we knew he was safe, secure and supported through his behaviours. We also found the home extremely well run and we could go and chat for support when needed as the door was always open. We knew our son was safe in your hands so we thank you all for this.
Management are fab. Staff are lovely towards my dad, they really do care. Can't thank them enough.
My dad was ill recently. The staff were excellent, two in particular. They treated dad like he was part of their family.
Thank you all for what you did for our mam and for the support offered to family members through some very difficult and heartbreaking times.
My mum recently resided in Woodside Grange and had been there for the last five years. She recently passed away and spent her last two weeks in nursing care. The care and compassion/love my mum received during her last few weeks were faultless and the support the family received during this very difficult time was very much appreciated and helped us deal with the imminent outcome. During her years at Woodside, she was cared for with love and consideration and during the last few months, we felt like we had an extended family. I know my mum will be missed not only by her immediate family but also by the carers who spent so much time looking after her and treating her with dignity towards the end. We would like to thank all those involved with Mum from the carers to the management for your kindness and support during this difficult time.
I had concerns about my sister having to be admitted into a care facility. However, my fears were soon put at ease, my sister has been very happy here. Staff have made her very welcome and, as a family, we are reassured she is receiving excellent support which is person-centred to all her needs.
My dad moved into Woodside in February and has settled so well with the support of the wonderful staff here. We have found compassion and empathy in abundance here and feel secure in the knowledge that Dad is well cared for and his undiagnosed needs are at last being looked into by nurses who listen to our concerns. You have adapted safe visiting and use common sense - which is very refreshing. Thank you.
All of the staff, from management to carers plus cleaners and kitchen staff, were all very helpful, supportive and professional in all manners.
My brother became a resident at Woodside in December, they took him in as an emergency case and have shown nothing but care and compassion. All the staff have supported my brother and made his stay a positive experience. The care home has gone above and beyond to ensure the safety and well-being of my brother are paramount. The personal interaction and kindness from all at Woodside are outstanding. A huge thank you from all the family and sincere gratitude is sent.
My mother stayed here for 11 days following discharge from hospital. Every member of staff was kind and helpful which ensured my mum had the best possible stay. Staff were also flexible with visits which helped greatly with the mental health of my mother. Both kindness and visits from family are key.
My father received care at the end of his life. As a nurse, I had high expectations and very high standards. The home excelled. They personified person-centred care for my dad and the rest of the family. The compassion and support was second to none. Thank you.
During this very trying time, residents and families are finding it very hard not seeing loved ones. Although my family and I have always been pleased with this home and its facilities, during the lockdown, everybody has been 100% caring. Emails, phone calls and Facetime have kept us informed. So a big shout out to every employee in Woodside Grange for keeping themselves and our loved ones safe.
My Nana stayed ay Woodside Grange for end of life care. From the moment she entered the care home to her sad passing, she eas cared for with compassion and dignity. Special thanks to H and C on Primrose floor who were there to answer questions, reassure and give excellent care to my Nana. As a family, we are extremely grateful to the staff at Woodside Grange who made a very sad time less painful.
Staff always friendly and polite always kept informed with anything regarding my sister. Always clean and tidy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 July 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Woodside Grange.
There are no upcoming events for Woodside Grange.
Awards / Recognitions (2)
- 07 Dec 2023Recipient: St Martins Care Ltd
- 03 Oct 2023Recipient: St Martins Care Ltd
Accreditations
There are no accreditations posted yet for Woodside Grange.
Meet the Team (3)

Barbara joined St Martins Care in June 2022 as The Deputy Manager but has progressed and taken over the role of the Registered Manager at the beginning of 2023. Barbara says that she sort of fell into care after returning from overseas when her husband was in the armed forces. She started as a domiciliary carer with a small domiciliary company and progressed to a supervisor not knowing if she would like care. However, she stayed with the company for 7 years and fell in love with caring for the elderly. Barbara decided that she wanted to progress into the management side of social care so she went to work for another domiciliary company as a case manager. This entailed doing pre assessments with the service user before the care package started whilst retaining some contact with the services user. Barbara stayed with the company and progressed her career as a deputy manager and then a registered manager. However, she missed day-to-day contact with service users so applied for a role in a residential care home so she could continue within a management role but also have more contact with the residents. Although Woodside Grange is the biggest of St Martins Care’s homes, Barbara says, “it still has that homely feel which comes from the great team of staff and the care they deliver is second to none. We have a new management team in place, who are very passionate, caring and dedicated and I look forward to working with them ensuring Woodside Grange continues to deliver the best care we possibly can.”

Lisa joined St Martins Care in August 2012 as an Activities Co-Ordinator at the Windermere Grange home. She soon realised that care was in her blood and completed her NVQ level 2 in Health & Social Care. She transferred to Woodside Grange in June 2015 and worked across all units before becoming the first staff member of the Chestnut Suite Learning Disabilities Unit which opened in January 2016. Lisa's son has autism and learning disabilities and she cared for him for 18 years before he moved into residential care. Reflecting on this experience, Lisa says "at first I found life very difficult to deal with. I felt that I had failed him. I soon realised that my knowledge and patience around dealing with all the ups and downs bringing my son up could be put to good use. Working in the care sector made me feel worthwhile again." When asked about her vision for the future, Lisa says "Chestnut Suite is a lively and friendly place to live. I aim to ensure everyone feels safe and secure here and feel that this is their home. I am hoping that in the future Chestnut Suite becomes a stand alone unit and although I enjoy being part of Woodside Grange, I feel for myself and my staff, that this is the next step to developing and improving our support for adults with learning disabilities in our area."

Clare began working in care within the community around 15 years ago and realised quite quickly that she had a passion for providing care for those who were in need. She worked within the community for around 2 years before taking a leap to work within a residential setting. Clare began working in a care home which had some sentimental meaning for her as her mother had previously been a deputy manager there and she wanted to make her proud. Clare knew she did not want to progress her career in a clinical role so decided, when offered, to accept a promotion to a senior care assistant. Clare joined St Martins Care at Woodside Grange in 2016 as a senior care assistant and she cannot see herself working anywhere else. Clare says, “my heart and soul is with Woodside Grange. I believe we offer the best care and always strive to ensure all residents are treated with the utmost respect, dignity and empathy”. In October, Clare was offered a role as the quality lead within Woodside Grange. Clare says, “I was so proud of myself and overwhelmed that I had been offered this opportunity and want to work to achieve outstanding on our CQC report. I enjoy being hands-on with care and I am not too proud to get stuck in where needed.”
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