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Woodside Grange

Tedder Avenue, Thornaby, Stockton-on-Tees, Cleveland & Teesside TS17 9JP
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Very happy and would recommend this home to anybody.C H(Sister of Resident/Service User)
Woodside Grange, Stockton-on-Tees
Dad likes it here and it gives us peace of mind that he is safe at night.E W(Daughter of Resident/Service User)
Woodside Grange, Stockton-on-Tees
We knew our son was safe in your hands so we thank you all for this.Philippa G(Mother of Resident/Service User)
Woodside Grange, Stockton-on-Tees

Woodside Grange is a purpose-built care home located in Thornaby. It has level access the garden area for residents and is a bright and welcoming environment, with a variety of communal spaces for residents to relax and socialise.

Care Provided by Woodside Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 121 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Accommodation

The care home has spacious bedrooms that are fully furnished with en-suite facilities, several have Juliet balconies overlooking the gardens. There are comfortable communal lounges with space to chat to friends or more privately with family. There are easily accessible bathing and shower rooms with specialist equipment and lift access on each floor. Spacious dining rooms with the facilities for families to make their own refreshments and beautifully presented gardens.

Facilities

The kitchen produces delicious home cooked traditional food and additional menu choices. There is unlimited free Wi-Fi internet access. Specialist equipment can be provided after appropriate assessment. A full laundry service is provided. Other facilities such as hairdressing, chiropody, eye tests and dental care are available (at an additional charge).

Contact Woodside Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Barbara Parker(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (121)
  • Single Rooms with ensuite Wet Room (45)

Visiting

  • At St Martins Care, they understand how important it is for families to maintain contact with their loved ones and the importance of the sustained and supported involvement of a resident’s families and friends. They also recognise that residents should have full choice over who they wish to see or be visited by. In normal circumstances, no restrictions on visiting hours other than those requested by residents collectively or individually. The only exception may be in the incidence of an infection outbreak, where staff will refer to the Outbreak Management and Isolation Nursing Policy and Procedure. St Martins Care Limited will always have regard for the current national guidance in relation to visiting rights and they are determined to do all they can to ensure families see their loved ones as much as possible.

Parking

  • Ample free on-site parking.

Woodside Grange Reviews (67)

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8.9

Woodside Grange has a Review Score of 8.9 (8.941) out of 10, based on 18 reviews in the last 2 years. Over all time Woodside Grange has 67 reviews.

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Review from C H (Sister of Resident) published on 20 October 2023 Submitted via Postal Card
Overall Experience

My brother moved here from another care home because of his dementia. He has settled well and I know he is getting well looked after. The carers have a lot of patience and a good relationship with him. Nothing is too much trouble for them. Their loving, caring attitude obviously rubs off on to my brother. They give him their attention, also I like the communication between all the staff. Very happy and would recommend this home to anybody.

Reply from Cassie Schofield, Head Office Admin at Woodside Grange

Thank you very much for your kind review, we're very pleased that your brother has settled well at Woodside Grange and that your pleased with the care he is receiving.

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Review from Nigel M (Son of Resident) published on 20 September 2023 Submitted via Website
Overall Experience
Lovely staff, lovely, friendly, warm care home.
My elderly father was a resident at Woodside Grange for approximately 6 weeks to recuperate following a period in hospital. During his time there the staff were absolutely wonderful and caring throughout. The care my father received was so good he was reluctant to leave and return home, he was particularly complimentary about the food. The home is kept immaculate and the staff are on hand with any queries that may arise and are dealt with efficiently.

Thank you to all the staff at Woodside Grange.

Reply from Cassie Schofield, Head Office Admin at Woodside Grange

Thank you very much for your kind review, we're very pleased that your father enjoyed his stay at Woodside Grange Care Home and that he received good care whilst staying with us. We hope your father is keeping well at home.

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Review from E W (Daughter of Resident) published on 7 September 2023 Submitted via Postal Card
Overall Experience

My dad is well cared for and the staff are really good with him. He has built up a good rapport with quite a few of them. They treat him with respect and will tell him when he needs telling as dad can sometimes be a bit much. Dad likes it here and it gives us peace of mind that he is safe at night.

Reply from Cassie Schofield, Head Office Admin at Woodside Grange

Thank you very much for your kind review, we're very pleased that you're happy with the care your dad is receiving at Woodside Grange and that you have the peace of mind that he is safe at night.

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Review from Adrienne A (Daughter-in-law of Resident) published on 21 May 2023 Submitted via Postal Card
Overall Experience

Wonderful staff, all very caring and helpful, who are passionate about the residents. Care and attention is evident in a lovely home, well-kept, clean and very nice atmosphere. Staff at all levels are helpful and attentive. Food is wonderful, she is lucky to be in such a lovely home with hard-working staff - too many to mention. Thank you.

Reply from Cassie Schofield, Head Office Admin at Woodside Grange

Thank you for your lovely review, Adrienne, we are pleased to hear you are happy with the care your mother-in-law is receiving and that she is enjoying the home-cooked food our kitchen team provides.

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Review from Danielle M (Respite Resident) published on 23 November 2022 Submitted via Postal Card
Overall Experience

All the staff are exceptional - caring, always available to assist, friendly and highly trained. For a 39-year-old coming in for respite, it was easier than expected.

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Review from Anne G (Daughter of Resident) published on 3 November 2022 Submitted via Postal Card
Overall Experience

My mum's care for the last six months of her life was excellent. The staff are wonderful, caring people. Helpful, compassionate and professional. They are angels and I cannot thank them enough for looking after my mum until the end of her life.

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Review from Philippa G (Mother of Resident) published on 27 July 2022 Submitted via Postal Card
Overall Experience

We were very happy with the care provided for our son, we knew he was well looked after, supported and we knew he was safe, secure and supported through his behaviours. We also found the home extremely well run and we could go and chat for support when needed as the door was always open. We knew our son was safe in your hands so we thank you all for this.

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Review from K W (Daughter of Resident) published on 22 April 2022 Submitted via Postal Card
Overall Experience

Management are fab. Staff are lovely towards my dad, they really do care. Can't thank them enough.

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Review from Chris W (Son of Resident) published on 22 April 2022 Submitted via Postal Card
Overall Experience

My dad was ill recently. The staff were excellent, two in particular. They treated dad like he was part of their family.

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Review from Alison E (Daughter of Resident) published on 14 April 2022 Submitted via Website
Overall Experience
Our mam, who had a massive stroke, resided in Woodside Grange for over five years experiencing care on residential, then dementia and eventually nursing. In all these areas I can honestly say she was treated with kindness and compassion, being offered not only care but friendship and love (even when she could be quite difficult and demanding). I know our mam could not have been cared for any better and it brought me great comfort to know she died amongst people who knew her well and treat her with the dignity she deserved.

Thank you all for what you did for our mam and for the support offered to family members through some very difficult and heartbreaking times.

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Review from Christine V (Daughter of Resident) published on 11 April 2022 Submitted via Website
Overall Experience

My mum recently resided in Woodside Grange and had been there for the last five years. She recently passed away and spent her last two weeks in nursing care. The care and compassion/love my mum received during her last few weeks were faultless and the support the family received during this very difficult time was very much appreciated and helped us deal with the imminent outcome. During her years at Woodside, she was cared for with love and consideration and during the last few months, we felt like we had an extended family. I know my mum will be missed not only by her immediate family but also by the carers who spent so much time looking after her and treating her with dignity towards the end. We would like to thank all those involved with Mum from the carers to the management for your kindness and support during this difficult time.

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Review from Sandra H (Sister of Resident) published on 1 April 2022 Submitted via Postal Card
Overall Experience

I had concerns about my sister having to be admitted into a care facility. However, my fears were soon put at ease, my sister has been very happy here. Staff have made her very welcome and, as a family, we are reassured she is receiving excellent support which is person-centred to all her needs.

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Review from L C (Daughter of Resident) published on 29 March 2022 Submitted via Postal Card
Overall Experience

My dad moved into Woodside in February and has settled so well with the support of the wonderful staff here. We have found compassion and empathy in abundance here and feel secure in the knowledge that Dad is well cared for and his undiagnosed needs are at last being looked into by nurses who listen to our concerns. You have adapted safe visiting and use common sense - which is very refreshing. Thank you.

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Review from David C (Son of Resident) published on 21 March 2022 Submitted via Postal Card
Overall Experience

All of the staff, from management to carers plus cleaners and kitchen staff, were all very helpful, supportive and professional in all manners.

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Review from L S (Sister of Resident) published on 18 March 2022 Submitted via Postal Card
Overall Experience

My brother became a resident at Woodside in December, they took him in as an emergency case and have shown nothing but care and compassion. All the staff have supported my brother and made his stay a positive experience. The care home has gone above and beyond to ensure the safety and well-being of my brother are paramount. The personal interaction and kindness from all at Woodside are outstanding. A huge thank you from all the family and sincere gratitude is sent.

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Review from Karen M (Daughter of Resident) published on 9 June 2021 Submitted via Postal Card
Overall Experience

My mother stayed here for 11 days following discharge from hospital. Every member of staff was kind and helpful which ensured my mum had the best possible stay. Staff were also flexible with visits which helped greatly with the mental health of my mother. Both kindness and visits from family are key.

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Review from Deborah H (Daughter of Resident) published on 30 April 2021 Submitted via Postal Card
Overall Experience

My father received care at the end of his life. As a nurse, I had high expectations and very high standards. The home excelled. They personified person-centred care for my dad and the rest of the family. The compassion and support was second to none. Thank you.

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Review from Heather H (Sister of Resident) published on 15 October 2020 Submitted via Postal Card
Overall Experience

During this very trying time, residents and families are finding it very hard not seeing loved ones. Although my family and I have always been pleased with this home and its facilities, during the lockdown, everybody has been 100% caring. Emails, phone calls and Facetime have kept us informed. So a big shout out to every employee in Woodside Grange for keeping themselves and our loved ones safe.

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Review from K C (Granddaughter of Resident) published on 29 September 2020 Submitted via Postal Card
Overall Experience

My Nana stayed ay Woodside Grange for end of life care. From the moment she entered the care home to her sad passing, she eas cared for with compassion and dignity. Special thanks to H and C on Primrose floor who were there to answer questions, reassure and give excellent care to my Nana. As a family, we are extremely grateful to the staff at Woodside Grange who made a very sad time less painful.

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Review from K S (Brother of Resident) published on 1 July 2020 Submitted via Postal Card
Overall Experience

Staff always friendly and polite always kept informed with anything regarding my sister. Always clean and tidy.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 July 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

There are no upcoming events for Woodside Grange.

Awards / Recognitions (2)

  • 07 Dec 2023Recipient: St Martins Care Ltd
  • 03 Oct 2023Recipient: St Martins Care Ltd

Accreditations

There are no accreditations posted yet for Woodside Grange.

Meet the Team (3)

Barbara Parker
Barbara ParkerJob Title:Registered ManagerJoined: 2022

Barbara joined St Martins Care in June 2022 as The Deputy Manager but has progressed and taken over the role of the Registered Manager at the beginning of 2023. Barbara says that she sort of fell into care after returning from overseas when her husband was in the armed forces. She started as a domiciliary carer with a small domiciliary company and progressed to a supervisor not knowing if she would like care. However, she stayed with the company for 7 years and fell in love with caring for the elderly. Barbara decided that she wanted to progress into the management side of social care so she went to work for another domiciliary company as a case manager. This entailed doing pre assessments with the service user before the care package started whilst retaining some contact with the services user. Barbara stayed with the company and progressed her career as a deputy manager and then a registered manager. However, she missed day-to-day contact with service users so applied for a role in a residential care home so she could continue within a management role but also have more contact with the residents. Although Woodside Grange is the biggest of St Martins Care’s homes, Barbara says, “it still has that homely feel which comes from the great team of staff and the care they deliver is second to none. We have a new management team in place, who are very passionate, caring and dedicated and I look forward to working with them ensuring Woodside Grange continues to deliver the best care we possibly can.”

Lisa Burkin
Lisa BurkinJob Title:LD ManagerJoined: 2012

Lisa joined St Martins Care in August 2012 as an Activities Co-Ordinator at the Windermere Grange home. She soon realised that care was in her blood and completed her NVQ level 2 in Health & Social Care. She transferred to Woodside Grange in June 2015 and worked across all units before becoming the first staff member of the Chestnut Suite Learning Disabilities Unit which opened in January 2016. Lisa's son has autism and learning disabilities and she cared for him for 18 years before he moved into residential care. Reflecting on this experience, Lisa says "at first I found life very difficult to deal with. I felt that I had failed him. I soon realised that my knowledge and patience around dealing with all the ups and downs bringing my son up could be put to good use. Working in the care sector made me feel worthwhile again." When asked about her vision for the future, Lisa says "Chestnut Suite is a lively and friendly place to live. I aim to ensure everyone feels safe and secure here and feel that this is their home. I am hoping that in the future Chestnut Suite becomes a stand alone unit and although I enjoy being part of Woodside Grange, I feel for myself and my staff, that this is the next step to developing and improving our support for adults with learning disabilities in our area."

Clare Whould
Clare WhouldJob Title:Quality LeadJoined: 2016

Clare began working in care within the community around 15 years ago and realised quite quickly that she had a passion for providing care for those who were in need. She worked within the community for around 2 years before taking a leap to work within a residential setting. Clare began working in a care home which had some sentimental meaning for her as her mother had previously been a deputy manager there and she wanted to make her proud. Clare knew she did not want to progress her career in a clinical role so decided, when offered, to accept a promotion to a senior care assistant. Clare joined St Martins Care at Woodside Grange in 2016 as a senior care assistant and she cannot see herself working anywhere else. Clare says, “my heart and soul is with Woodside Grange. I believe we offer the best care and always strive to ensure all residents are treated with the utmost respect, dignity and empathy”. In October, Clare was offered a role as the quality lead within Woodside Grange. Clare says, “I was so proud of myself and overwhelmed that I had been offered this opportunity and want to work to achieve outstanding on our CQC report. I enjoy being hands-on with care and I am not too proud to get stuck in where needed.”

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