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Care Homes Owned by St Martins Care Ltd

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9.0 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by St Martins Care Ltd
St Martins Care is committed to providing the best possible care, ensuring that everyone who chooses to live at the home enjoys a happy, comfortable and safe environment where their personal needs and independent requirements are taken into account by compassionate and highly trained staff.

With excellent facilities, a wide range of activities and a commitment to providing residents with the highest standards, St Martins Care offers residents the very best in residential care, a truly "home from home" service that meets the needs of residents and their families alike.

St Martins Care is committed to delivering truly person-centred residential care by focusing on really getting to know the people it supports – their life story, what is important to them and their personal aspirations. St Martins Care provides care and support to older people with complex and enduring health needs and offers residential, dementia, respite and nursing care in six purpose built care homes across the North East of England.

St Martins Care Ltd Locations (6)

 - Browse 6 Care Homes owned by St Martins Care Ltd
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Windermere Grange
Windermere Road, Middlesbrough TS5 5DH 
9.6 64 reviews
Windermere Grange, Middlesbrough, Cleveland & Teesside
"They have been amazing showing care, love and understanding toward my mam. They have helped us as a family with the process of mam becoming…"   Read all 64 reviews
  • 64 Rooms
Location Type Care Home

Windermere Grange is a purpose-built care home located in the Linthorpe area of Middlesbrough and has close links with the Linthorpe community. It is a bright, modern environment with a friendly and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Willow Green
Eastbourne Road, Darlington DL1 4ER 
9.1 68 reviews
Willow Green, Darlington, Durham
"My father in law was in Willow Green for the last few weeks of his life and I can't express how happy we were with his care. The staff were…"   Read all 68 reviews
  • 63 Rooms
Location Type Care Home

Willow Green is a purpose-built care home located in Darlington, close to the town centre. It has undergone some cosmetic refurbishment over the past couple of years and is a bright, modern ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Woodside Grange
Tedder Avenue, Thornaby, Stockton-on-Tees TS17 9JP 
9.1 66 reviews
Woodside Grange, Stockton-on-Tees, Cleveland & Teesside
"The manager and staff of chestnut suite do a great job of caring for the residents, the go above and beyond to help them and us, it's not…"   Read all 66 reviews
  • 121 Rooms
Location Type Care Home

Woodside Grange is a purpose-built care home located in Thornaby. It has level access the garden area for residents and is a bright and welcoming environment, with a variety of communal spaces for ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Washington Manor
Hollin Hill Road, Concord, Washington NE37 2DP 
9.0 71 reviews
Washington Manor, Washington, Tyne & Wear
"Washington Manor care is really supporting my aunt very well. The staff take a real interest and help her to adapt to her changing…"   Read all 71 reviews
  • 68 Rooms
Location Type Care Home

Washington Manor is a purpose-built residential care home located in the Albany/Usworth district of Washington. It is a vibrant and lively environment with a dedicated staff team. Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Guisborough Manor
Woodhouse Triangle, Middlesborough Road, Guisborough TS14 6QU 
8.9 88 reviews
Guisborough Manor, Guisborough, Cleveland & Teesside
"I just want to say a big thank you to all the staff at Guisborough Manor. My husband is not the easier person to look after. The staff here…"   Read all 88 reviews
  • 63 Rooms
Location Type Care Home

Guisborough Manor is a purpose-built residential care home in the market town of Guisborough. It is a beautiful, welcoming environment with a dedicated team providing high quality care and support. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Park View
Feetham Avenue, Forest Hall, Newcastle upon Tyne NE12 9QN 
8.5 50 reviews
Park View, Newcastle upon Tyne, Tyne & Wear
"Mam was transferred from another care home on 15th September this year in disgusting circumstances, All staff at Park View have been…"   Read all 50 reviews
  • 65 Rooms
Location Type Care Home

Park View is a purpose-built residential care home located in the heart of the local Forest Hall/Killingworth community. It is warm and welcoming with well maintained level access gardens for ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care

St Martins Care Ltd Reviews (407)

9.0

St Martins Care Ltd has a Group Review Score of 9.0 (9.024) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to St Martins Care Ltd must have a Review Score.

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Review of

Windermere Grange

from Denise D (Daughter of Resident) published on 23 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They have been amazing showing care, love and understanding toward my mam. They have helped us as a family with the process of mam becoming a permanent resident. You walk in at any time and are greeted with a warm friendly smile. I feel happy and content that my mam is well cared for.
Reply from Cassie Schofield, Business Support Manager at Windermere GrangeThank you for your kind review, we are happy to hear that the team at Windermere Grange have been amazing at showing care, love and understanding towards your mam. We are pleased that you are happy and content that your mam is well cared for.
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Review of

Washington Manor

from Piotr N (Son of Resident) published on 17 June 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
- my father Lost vision in his left eye on Sat 23rd, I called Care Home Reception to investigate and call ambulance. Duty manager - Kim, after investigating the condition and allegedly consulting it medics over a phone, informed me that my father didn't show symptoms of a stroke and eye would have
to be investigated on the next day and only if member of family can take my father to the hospital. On the next day my niece took my father to the hospital and after examination we learnt that my father lost vision in left eye due to mini stroke. We were also informed it was a permanent loss and only immediate treatment after loosing vision might have saved his eyesight. I have spoken with deputy manager about this incident. As I understood this case was going to be further investigated and I am currently looking forward to the outcome of this investigation.
- in addition my father is suffering from diabetes, despite of this he is regularly given sugary snacks(chocolate bars).
Reply from Cassie Schofield, Business Support Manager at Washington ManorThank you for your comments regarding the care of your father at Washington Manor following concerns relating to loss of vision, this must have been very distressing. We just want to reassure you that the correct process has been followed, observations were immediately taken, which were all within normal parameters and Recovery at Home were contacted for further advice. We followed their instruction and an appointment was made at the eye hospital for the next day. We have liaised with the GP and community matron and the team have acted promptly and followed all procedures. The management team will be in touch with you to share the outcome of their investigation in more detail.
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Review of

Windermere Grange

from Kath M (Mother of Resident) published on 16 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter is in the LD care section Coniston/Ullswater. She has been here a little over a year now. It was the most devastating day of my life when I was told she would now need 24 hr care in a home. However I now realise it was the best decision for her. The staff are amazing lead by an equally
amazing Manager. The home is clean, light & airy. - the staff are hard working, friendly and most of all have a very caring attitude towards their residents. I no longer worry as much about my daughter as I know she is happy, healthy and well cared for which is all I can ask for. I can visit/bring her home whenever I want to. There are always activities going on which is fantastic as she is very active - loves music and dancing so it suits her very well. She has been on 2 holidays with them as well.
I would recommend Windermere to anyone looking for a care home for their loved ones. Outstanding !!
Reply from Cassie Schofield, Business Support Manager at Windermere GrangeThank you for your kind review. It is lovely to hear that you are happy with the care your daughter is receiving at Windermere Grange and that she is happy, healthy and well cared for in our care. We are happy to hear that the home is clean, light and airy and that the staff are hard working and friendly. It is brilliant that your daughter has been on two holidays with with Windermere Grange.
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Review of

Washington Manor

from M L (Friend of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Birthday celebration. Food amazing. Staff excellent!
Reply from Cassie Schofield, Business Support Manager at Washington ManorThank you for your kind review, we are happy to hear the food was amazing and that the staff were excellent.
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Review of

Washington Manor

from K J (Niece of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came to Washington Manor to celebrate my auntie's birthday. We took cakes, and the staff/carers were so welcoming. The catering staff totally spoiled us with an amazing cheese board, scones and tea. It helped us to celebrate the special event. It was amazing. Staff are brilliant here—relaxing environment,
so comfortable to visit. Can't thank the carers and caterers enough. Great experience. Very happy my auntie is here.
Reply from Cassie Schofield, Business Support Manager at Washington ManorThank you for your kind review. We are pleased to hear that the team at Washington Manor were welcoming when you arrived for your aunt's birthday and that you were spoilt it a cheese board, scones and tea. We are happy to hear that you had a great experience and that your aunt is happy residing at Washington Manor.
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Review of

Washington Manor

from J P (Niece of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Washington Manor care is really supporting my aunt very well. The staff take a real interest and help her to adapt to her changing condition, as many distressing symptoms develop. The attention and concern for her wellbeing is lovely, and I must say the food and catering in Washington Manor is excellent.
A beautiful spread was produced for my aunt's birthday, which was very much appreciated and made to feel special. Thank you.
Reply from Cassie Schofield, Business Support Manager at Washington ManorThank you for your kind review, we are happy to hear that the team at Washington Manor are supporting your aunt well and that they take a real interest and adapt to her changing condition. We are pleased to hear that the food and catering is excellent and that the spread for your aunt's birthday was beautiful.
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Review of

Woodside Grange

from Alan D (Resident) published on 22 May 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
I would like to understand why I a male adult who has full capacity am still in bed at 10:55 am? Despite several calls to staff and management I am being ignored, whilst other patients without any capacity are being showered. Priority surely should be made to those that have the mental capacity to enjoy
their day, however because I am still being ignored in bed I am getting understandably stressed.
Reply from Cassie Schofield, Business Support Manager at Woodside GrangeWe are always balancing needs and priorities and are fully committed to being proactive and responsive. We support a wide range of people with long term conditions and cognitive impairments and they are all equally important. The group clinical lead made contact with you immediately via phone and email and will work with you and the onsite management team to find a satisfactory resolution.
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Review of

Willow Green

from Alana H (Daughter of Resident) published on 18 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father in law was in Willow Green for the last few weeks of his life and I can't express how happy we were with his care. The staff were patient, kind, gentle and kept his spirits up when he was down. They were also amazing with our whole family, they were supportive and kind and were especially
caring with my mother in law. I can't thank the staff enough for all they did and for making his last few weeks comfortable and stress free. Anyone who requires care would be lucky to be a resident in Willow Green.
Reply from Cassie Schofield, Business Support Manager at Willow GreenThank you for your kind review, we are pleased to hear you were happy with the care your father in law received at Willow Green Care Home and that the team were patient, kind, gentle and kept his spirits up when he was down. It is lovely to hear that the team were amazing with your whole family, supportive, kind and caring. We're sorry for the loss of your father in law, our sincerest condolences
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Review of

Windermere Grange

from D H (Son of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After viewing a couple of different care homes the minute we walked into the Windermere Grange it felt so different to the others. Years of care home perceptions blown away with the friendly and relaxed attitude. Nothing too much for either the Staff and management . I'll have to drag my mother out
when the time comes .
Reply from Cassie Schofield, Business Support Manager at Windermere GrangeThank you for your kind review, we are pleased to hear that Windermere Grange felt different to other care providers and that you were blown away with the friendly and relaxed attitude. We are happy to hear that your mother is happy residing in our care and that nothing is too much for the staff and management.
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Review of

Washington Manor

from A B (Sister of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is one of the best I have been in. Plenty of food, very caring staff and the building is well maintained. Residents' well-being is very good. If you need to talk to someone with regards your relative, the management are always there to help. The only thing I think is needed is more entertainment.
Reply from Cassie Schofield, Business Support Manager at Washington ManorThank you for your kind review, we are pleased to hear that you feel Washington Manor is one of the best care homes you have been in, that there is plenty of food, that the staff are caring and the building is well maintained. We are happy to hear that the management are always there to help. We will take onboard your comments around more entertainment for the residents.
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Review of

Woodside Grange

from Freda F (Sister of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and staff of chestnut suite do a great job of caring for the residents, the go above and beyond to help them and us, it's not an easy job due to the various natures of disability in the home and the knock on affect of behaviour but they do amazing. I stay for Sunday dinner most weeks and
cannot fault the food and hospital of the team, I'm am eternally grateful for everything they do
Reply from Cassie Schofield, Business Support Manager at Woodside GrangeThank you for your kind review, we are pleased to hear that the Chestnut Suite team do a great job and go above and beyond to help their residents and their loved ones. I am happy to hear you stay for Sunday lunch and that you cannot fault the food.
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Review of

Washington Manor

from Steven I (Son of Resident) published on 14 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is cared for by wonderful staff, and it is so good for us to know that she is safe and well. We enjoy visiting, and it feels like an extended family each time.
Reply from Cassie Schofield, Business Support Manager at Washington ManorThank you for your kind review, we are pleased to hear you are happy with the care your mum receives at Washington Manor Care Home and that you know she is safe and well. We are happy to hear that you enjoy visiting and that it feels like an extended family.
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Review of

Woodside Grange

from M A (Friend of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the staff are brilliant. They are very patient and understanding of the residents. The home is very clean and hygienic. The service users are well taken care of, their needs and also their activities.
Reply from Cassie Schofield, Business Support Manager at Woodside GrangeThank you for your kind review, we are pleased to hear that the staff are brilliant, patient and understanding of the residents. We are also happy that the home is clean, hygienic and that the residents are well taken care of.
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Review of

Woodside Grange

from S B (Son of Resident) published on 23 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had the best care I could hoped for staff were so caring and supportive to the family as well , I am just pleased with everything the staff did for my mam to the end always there when she needed them ,the care home has an amazing team just can't say thank you enough they all go up and beyond
what they have to do I can't recommend Woodside grange enough they are amazing
Reply from Cassie Schofield, Business Support Manager at Woodside GrangeThank you for your kind review, we are pleased to hear you were happy with the care your mother received at Woodside Grange Care Home and that the team go above and beyond what they have to do.
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Review of

Woodside Grange

from C H (Sister of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Rooms could be done with some TLC which I know may possibly be starting! Overall I am happy with the love and care my brother is receiving and judging by the comment received by the staff they love him which makes me happy.
Reply from Cassie Schofield, Business Support Manager at Woodside GrangeThank you for your kind review, we are pleased to hear you are happy with the care your brother is receiving at Woodside Grange. We have an ongoing maintenance plan to make improvements across the home including bedrooms so we hope to see improvements soon.
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Review of

Washington Manor

from T D (Son of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is a very friendly, clean environment. The staff are easy to talk to and very helpful in the case of any problems. I always feel that I can call in at any time
Reply from Cassie Schofield, Business Support Manager at Washington ManorThank you for your kind review, it is wonderful to hear that Washington Manor is a friendly, clean environment and that the staff are easy to talk to and help with any problems. It is great that you feel welcome to call in at any time.
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Review of

Woodside Grange

from M M (Aunt of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff friendly and caring no job too small. Bathroom stool needs doing.
Reply from Cassie Schofield, Business Support Manager at Woodside GrangeThank you for your review. We're happy to hear that the staff at Woodside Grange are friendly and caring. We have an ongoing maintenance plan in place for the home which includes the communal bathrooms and other areas in the home.
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Review of

Windermere Grange

from Marlene H (Friend of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited a friend and was greatly impressed by the care given .
Everything was clean and everyone was very friendly.
I would happyly recommend this home to anyone seeking care with compassion.
I give this home 10 out of 10
Reply from Cassie Schofield, Business Support Manager at Windermere GrangeThank you for your kind review, we are happy to hear that you were greatly impressed by the care given to a friend at Windermere Grange Care Home and that the environment was clean and everyone was friendly.
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Review of

Windermere Grange

from B M (Daughter of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We as a family are happy with the care provided for our mam. All the staff & management are amazing. Our mam's classes this as her home now & is never alone or even feels alone, shes allways doing activities when we visit & this could be anytime of the day. This was a very hard decision
for us as a family to make but most definitely made the right one.
Reply from Cassie Schofield, Business Support Manager at Windermere GrangeThank you for your kind review, we are pleased to hear that as a family you are happy with the care provided for your mam and that the team are amazing. It is wonderful to hear that your mam sees Windermere Grange as her home now, never feels alone and enjoys the activities.
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Review of

Willow Green

from Liza T (Daughter of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot thank this home enough for the care given to my dad in his final weeks. He was treated with dignity, kindness and genuine respect every single day.
The team were professional, compassionate and incredibly well organised. Communication with our family was always clear and sensitive, which brought
great reassurance during a very difficult time.
It is clear this is a well-led service with strong values and a culture of truly person-centred care. We will always be grateful for the comfort and peace they gave our dad and our family.
Reply from Cassie Schofield, Business Support Manager at Willow GreenThank you for your kind review, we are pleased to hear you were happy with the care your Dad received at Willow Green Care Home and that he was treated with dignity, kindness and respect from the team. We are happy that the communication from the team between you and your family was clear and sensitive. We're sorry for the loss of your Dad, our sincerest condolences
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Awards / Recognitions (2)

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Frequently Asked Questions about St Martins Care Ltd

How many Care Homes does St Martins Care Ltd own?

St Martins Care Ltd own 6 Care Homes.

Which St Martins Care Ltd Care Homes have the highest review score?

Windermere Grange, Willow Green & Woodside Grange have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Martins Care Ltd to verify any information. View our terms and conditions. St Martins Care Ltd has a Platinum Service – more info.