Hollin Hill Road, Concord, Washington NE37 2DP
"My mother has been a dementia resident for over a year now and is very well cared for at Washington Manor. The staff are brilliant with…" Read all 65 reviews
Washington Manor is a purpose-built residential care home located in the Albany/Usworth district of Washington. It is a vibrant and lively environment with a dedicated staff team.… Read more about Washington Manor
Woodhouse Triangle, Middlesborough Road, Guisborough TS14 6QU
"I go to visit a family friend on a weekly basis. I go different days at different times and i cant praise all the staff enough . From…" Read all 87 reviews
Guisborough Manor is a purpose-built residential care home in the market town of Guisborough. It is a beautiful, welcoming environment with a dedicated team providing high quality care and support. Guisborough Manor is committed to enabling residents… Read more about Guisborough Manor
Eastbourne Road, Darlington DL1 4ER
"Everyone was kind and helpful. The care my mum received was superb. The happy, friendly atmosphere of Willow Green is a credit to it's…" Read all 66 reviews
Willow Green is a purpose-built care home located in Darlington, close to the town centre. It has undergone some cosmetic refurbishment over the past couple of years and is a bright, modern environment with a friendly and welcoming atmosphere. Willow… Read more about Willow Green
Windermere Road, Middlesbrough TS5 5DH
"My father came to windermere Grange home in Middlesbrough after being in hostpital for quite some time , he came in for rest bite, I…" Read all 56 reviews
Windermere Grange is a purpose-built care home located in the Linthorpe area of Middlesbrough and has close links with the Linthorpe community. It is a bright, modern environment with a friendly and welcoming atmosphere. Windermere Grange has a small,… Read more about Windermere Grange
Tedder Avenue, Thornaby, Stockton-on-Tees TS17 9JP
"Thank you so much for the good care of my mother when she was in your care home for 5 weeks respite care. Everyone was so kind and caring,…" Read all 55 reviews
Woodside Grange is a purpose-built care home located in Thornaby. It has level access the garden area for residents and is a bright and welcoming environment, with a variety of communal spaces for residents to relax and socialise.… Read more about Woodside Grange
Feetham Avenue, Forest Hall, Newcastle upon Tyne NE12 9QN
"The best care home I have been in. The staff are very welcoming and friendly. I enjoyed my time here. The home is lovely and clean. I…" Read all 49 reviews
Park View is a purpose-built residential care home located in the heart of the local Forest Hall/Killingworth community. It is warm and welcoming with well maintained level access gardens for everyone to enjoy.… Read more about Park View
St Martins Care Ltd has a Group Review Score of 9.0 (9.026) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to St Martins Care Ltd must have a Review Score.
Thank you for your kind review. We are pleased to hear that all the team at Guisborough Manor do a wonderful job and that you find the home friendly and clean.
Thank you for your kind review. We are pleased to hear you're happy with your mother's care, that her quality of life has improved and that the staff are brilliant. We are also happy to hear that you feel supported by the staff and that you would highly recommend St Martin's Care to anyone looking for a care home.
I can honestly say some of the staff in a different life i would be honoured to have as friends
My independence was encouraged and hand on heart I can say they
Thankyou to lisa and all the staff.
Thank you for your kind review, we are please to hear that you enjoyed your time at Park View and that your independence was encouraged. We are happy that the home was welcoming, friendly and clean.
Thank you for your kind review, we are pleased to hear that everyone at Willow Green were kind and helpful, and you were happy with the care your mum received.
Thank you for your kind review, we are pleased to hear you were happy with the care your aunt received at Park View. We're sorry for the loss of your aunt, our sincerest condolences.
Thank you for your kind review, we are pleased to hear the care and office team are helpful, supportive and keep you informed of your parents needs.
Thank you for your kind review. We are happy to hear that the quality of care and service was excellent and that you would recommend Willow Green Care Home to anyone who requires care.
Thank you for your kind review, we are happy to hear the staff at Windermere Grange were excellent, providing empathy for the residents in their care and provided your father with dignity and care. We're sorry for the loss of your father, our sincerest condolences.
Thank you for your kind review, we are pleased to hear you were very impressed by the standard of care and the friendliness of the team. We hope you enjoyed your tea, coffee and biscuits.
Thank you for your kind review. We are happy to hear that your husband enjoyed his respite at Park View care home, that the staff were welcoming, friendly and that he was well cared for. We are pleased that your mind was put at rest whilst he was in our care.
Thank you for your feedback about Maple unit at Woodside Grange. We do have a rolling programme for re-decoration and are working through the communal spaces at Woodside Grange, with several having been completed in the last financial year including the purchasing of new furniture, fixtures and fittings. The relocation of the nursing station is to support the registered nurses to have full oversight of the residents and be able to provide guidance and support to the staff team, they did not have this access when they worked in the office space. This supports proactive and responsive care. We have also recently relocated the quality lead to provide additional support to the whole team. The family meeting held last week for Maple provided positive feedback about the care provided and we will continue to build on these relationships, listening to and providing regular feedback and updates.
Thank you for your kind review, we are pleased that Windermere Grange is spotlessly clean and smells fresh as you walk in. We are happy that you like your Mum's room and that the staff are warm, friendly and treat your mem with kindness and dignity.
Thank you for your kind review, we are happy to hear that your dad has been treated with dignity and support whilst residing at Guisborough Manor. We are pleased you are happy with the home and that the staff and manager have been fantastic. Happy 60th Wedding Anniversary to your parents, we hope they enjoyed their special celebrations in the home.
Thank you for your feedback regarding your observation of your Dad's mealtime experience and we apologise for any distress this may have caused. We have asked the onsite management team to meet with you to go through your Dad's care and support needs to ensure that we are supporting him in line with his personal preferences. We always ask that no visitor leaves our care home feeling anxious or concerned about the care and support provided to their loved one and actively encourage them to speak with the management team as we can usually provide immediate reassurance and take quick action. If the visit is out of hours they can ask for the on call manager to contact them directly. We are delighted to report that recruitment at Washington Manor is going well, significantly reducing our agency use and ensuring we are providing continuity of care to everyone we support.
Thank you for your kind review, we are pleased to hear that your father is well cared for at Windermere Grange and that the team and residents are friendly and welcoming. We are happy that your father enjoys the choice of meals and that he is safe and comfortable in Windermere Grange.
Thank you for your kind review, we are pleased that you and your brother are very happy with the care your mum has received whilst at Willow Green. We are happy that your mum has been settled whilst at Willow Green which has provided you with reassurance.
Thank you for your kind review, we are pleased to hear the staff were warm, welcoming and efficient. We are happy you were made to feel welcome and that the tenderness and care shown to your Dad was moving and that you have time to say goodbye. We're sorry for the loss of your Dad, our sincerest condolences.
Thank you for your kind review. We are pleased to hear the staff are always kind and caring and that the home is always welcoming and clean.
Thank you for your feedback and we are so happy your mum is settled and well cared for at Park View. Thank you for the lovely comments about the staff team and we will ensure this is shared. We are always working to improve communication and take your feedback onboard and we are always replenishing crockery and cutlery but will ensure that stock levels are checked more frequently to prevent this from happening again.
Type of Care Provided | Average Weekly Cost |
---|---|
Residential Care | £1,035 |
Residential Dementia Care | £1,078 |
Nursing Care | £1,223 |
Nursing Dementia Care | £1,358 |
All Care Types | £1,035 |
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