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Care Homes Owned by St Martins Care Ltd in Cleveland & Teesside

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9.1 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by St Martins Care Ltd in Cleveland & Teesside

Only the locations & reviews in Cleveland & Teesside for St Martins Care Ltd are showing below.

View the details of all 6 locations (with 407 reviews) owned by St Martins Care Ltd

St Martins Care Ltd Locations in Cleveland & Teesside (3)

 - Browse 3 Care Homes owned by St Martins Care Ltd in Cleveland & Teesside
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Windermere Grange
Windermere Road, Middlesbrough TS5 5DH 
9.7 64 reviews
Windermere Grange, Middlesbrough, Cleveland & Teesside
"They have been amazing showing care, love and understanding toward my mam. They have helped us as a family with the process of mam becoming…"   Read all 64 reviews
  • 64 Rooms
Location Type Care Home

Windermere Grange is a purpose-built care home located in the Linthorpe area of Middlesbrough and has close links with the Linthorpe community. It is a bright, modern environment with a friendly and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Guisborough Manor
Woodhouse Triangle, Middlesborough Road, Guisborough TS14 6QU 
9.1 88 reviews
Guisborough Manor, Guisborough, Cleveland & Teesside
"I just want to say a big thank you to all the staff at Guisborough Manor. My husband is not the easier person to look after. The staff here…"   Read all 88 reviews
  • 63 Rooms
Location Type Care Home

Guisborough Manor is a purpose-built residential care home in the market town of Guisborough. It is a beautiful, welcoming environment with a dedicated team providing high quality care and support. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Woodside Grange
Tedder Avenue, Thornaby, Stockton-on-Tees TS17 9JP 
9.1 66 reviews
Woodside Grange, Stockton-on-Tees, Cleveland & Teesside
"The manager and staff of chestnut suite do a great job of caring for the residents, the go above and beyond to help them and us, it's not…"   Read all 66 reviews
  • 121 Rooms
Location Type Care Home

Woodside Grange is a purpose-built care home located in Thornaby. It has level access the garden area for residents and is a bright and welcoming environment, with a variety of communal spaces for ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

St Martins Care Ltd Reviews in Cleveland & Teesside (218)

9.1

St Martins Care Ltd has a Group Review Score of 9.1 (9.083) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to St Martins Care Ltd must have a Review Score.

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Review of

Windermere Grange

from Denise D (Daughter of Resident) published on 23 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They have been amazing showing care, love and understanding toward my mam. They have helped us as a family with the process of mam becoming a permanent resident. You walk in at any time and are greeted with a warm friendly smile. I feel happy and content that my mam is well cared for.
Reply from Cassie Schofield, Business Support Manager at Windermere GrangeThank you for your kind review, we are happy to hear that the team at Windermere Grange have been amazing at showing care, love and understanding towards your mam. We are pleased that you are happy and content that your mam is well cared for.
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Review of

Windermere Grange

from Kath M (Mother of Resident) published on 16 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter is in the LD care section Coniston/Ullswater. She has been here a little over a year now. It was the most devastating day of my life when I was told she would now need 24 hr care in a home. However I now realise it was the best decision for her. The staff are amazing lead by an equally
amazing Manager. The home is clean, light & airy. - the staff are hard working, friendly and most of all have a very caring attitude towards their residents. I no longer worry as much about my daughter as I know she is happy, healthy and well cared for which is all I can ask for. I can visit/bring her home whenever I want to. There are always activities going on which is fantastic as she is very active - loves music and dancing so it suits her very well. She has been on 2 holidays with them as well.
I would recommend Windermere to anyone looking for a care home for their loved ones. Outstanding !!
Reply from Cassie Schofield, Business Support Manager at Windermere GrangeThank you for your kind review. It is lovely to hear that you are happy with the care your daughter is receiving at Windermere Grange and that she is happy, healthy and well cared for in our care. We are happy to hear that the home is clean, light and airy and that the staff are hard working and friendly. It is brilliant that your daughter has been on two holidays with with Windermere Grange.
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Review of

Woodside Grange

from Alan D (Resident) published on 22 May 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
I would like to understand why I a male adult who has full capacity am still in bed at 10:55 am? Despite several calls to staff and management I am being ignored, whilst other patients without any capacity are being showered. Priority surely should be made to those that have the mental capacity to enjoy
their day, however because I am still being ignored in bed I am getting understandably stressed.
Reply from Cassie Schofield, Business Support Manager at Woodside GrangeWe are always balancing needs and priorities and are fully committed to being proactive and responsive. We support a wide range of people with long term conditions and cognitive impairments and they are all equally important. The group clinical lead made contact with you immediately via phone and email and will work with you and the onsite management team to find a satisfactory resolution.
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Review of

Windermere Grange

from D H (Son of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After viewing a couple of different care homes the minute we walked into the Windermere Grange it felt so different to the others. Years of care home perceptions blown away with the friendly and relaxed attitude. Nothing too much for either the Staff and management . I'll have to drag my mother out
when the time comes .
Reply from Cassie Schofield, Business Support Manager at Windermere GrangeThank you for your kind review, we are pleased to hear that Windermere Grange felt different to other care providers and that you were blown away with the friendly and relaxed attitude. We are happy to hear that your mother is happy residing in our care and that nothing is too much for the staff and management.
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Review of

Woodside Grange

from Freda F (Sister of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and staff of chestnut suite do a great job of caring for the residents, the go above and beyond to help them and us, it's not an easy job due to the various natures of disability in the home and the knock on affect of behaviour but they do amazing. I stay for Sunday dinner most weeks and
cannot fault the food and hospital of the team, I'm am eternally grateful for everything they do
Reply from Cassie Schofield, Business Support Manager at Woodside GrangeThank you for your kind review, we are pleased to hear that the Chestnut Suite team do a great job and go above and beyond to help their residents and their loved ones. I am happy to hear you stay for Sunday lunch and that you cannot fault the food.
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Review of

Woodside Grange

from M A (Friend of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the staff are brilliant. They are very patient and understanding of the residents. The home is very clean and hygienic. The service users are well taken care of, their needs and also their activities.
Reply from Cassie Schofield, Business Support Manager at Woodside GrangeThank you for your kind review, we are pleased to hear that the staff are brilliant, patient and understanding of the residents. We are also happy that the home is clean, hygienic and that the residents are well taken care of.
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Review of

Woodside Grange

from S B (Son of Resident) published on 23 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had the best care I could hoped for staff were so caring and supportive to the family as well , I am just pleased with everything the staff did for my mam to the end always there when she needed them ,the care home has an amazing team just can't say thank you enough they all go up and beyond
what they have to do I can't recommend Woodside grange enough they are amazing
Reply from Cassie Schofield, Business Support Manager at Woodside GrangeThank you for your kind review, we are pleased to hear you were happy with the care your mother received at Woodside Grange Care Home and that the team go above and beyond what they have to do.
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Review of

Woodside Grange

from C H (Sister of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Rooms could be done with some TLC which I know may possibly be starting! Overall I am happy with the love and care my brother is receiving and judging by the comment received by the staff they love him which makes me happy.
Reply from Cassie Schofield, Business Support Manager at Woodside GrangeThank you for your kind review, we are pleased to hear you are happy with the care your brother is receiving at Woodside Grange. We have an ongoing maintenance plan to make improvements across the home including bedrooms so we hope to see improvements soon.
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Review of

Woodside Grange

from M M (Aunt of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff friendly and caring no job too small. Bathroom stool needs doing.
Reply from Cassie Schofield, Business Support Manager at Woodside GrangeThank you for your review. We're happy to hear that the staff at Woodside Grange are friendly and caring. We have an ongoing maintenance plan in place for the home which includes the communal bathrooms and other areas in the home.
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Review of

Windermere Grange

from Marlene H (Friend of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited a friend and was greatly impressed by the care given .
Everything was clean and everyone was very friendly.
I would happyly recommend this home to anyone seeking care with compassion.
I give this home 10 out of 10
Reply from Cassie Schofield, Business Support Manager at Windermere GrangeThank you for your kind review, we are happy to hear that you were greatly impressed by the care given to a friend at Windermere Grange Care Home and that the environment was clean and everyone was friendly.
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Review of

Windermere Grange

from B M (Daughter of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We as a family are happy with the care provided for our mam. All the staff & management are amazing. Our mam's classes this as her home now & is never alone or even feels alone, shes allways doing activities when we visit & this could be anytime of the day. This was a very hard decision
for us as a family to make but most definitely made the right one.
Reply from Cassie Schofield, Business Support Manager at Windermere GrangeThank you for your kind review, we are pleased to hear that as a family you are happy with the care provided for your mam and that the team are amazing. It is wonderful to hear that your mam sees Windermere Grange as her home now, never feels alone and enjoys the activities.
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Review of

Guisborough Manor

from Margaret O (Wife of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I just want to say a big thank you to all the staff at Guisborough Manor. My husband is not the easier person to look after. The staff here are amazing, they go the extra mile. They are so kind and patient with him. Nothing is too much trouble. He is well looked after. I am not in good health and I
can not go every day. But I do not worry about him. He is so well cared for. I am blessed to have found in your care.
Reply from Cassie Schofield, Business Support Manager at Guisborough ManorThank you for your kind review, it is lovely to hear that the team at Guisborough Manor are kind, patient and that your husband is well looked after. It is wonderful to know that he is well cared for and you are happy with the home.
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Review of

Woodside Grange

from K J (Resident) published on 7 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are all so friendly and motivated, they will have a joke around with me and make sure I'm always comfortable and have what I need. Any queries or questions I have are dealt with quickly and explained to me so that I always know what is happening.
Reply from Cassie Schofield, Business Support Manager at Woodside GrangeThank you for your review, we are pleased to hear that the staff at Woodside Grange are friendly, motivated and ensure you're comfortable. We are happy that all queries and questions are dealt with quickly and are explained so that you always know what is happening.
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Review of

Woodside Grange

from Susan I (Wife of Resident) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident for four years.The standard of care is excellent from housekeeping staff, kitchen staff, carers and nurses.
The respect shown to my husband and myself is second to none.The management are readily available should I have any queries.
A true home from home.
Reply from Cassie Schofield, Business Support Manager at Woodside GrangeThank you for your kind review, we are happy to hear that the standard of care is excellent at Woodside Grange and the respect shown to you and your husband is second to none.
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Review of

Woodside Grange

from J N (Sister of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister is very happy at Woodside Grange, she has been there for 4 years. Its only a bus ride for me to get there. She has really settled there even though she has learning difficulties, she likes the staff as long as she is happy I am happy.
Reply from Cassie Schofield, Business Support Manager at Woodside GrangeThank you for your review, we are pleased to hear that your sister is very happy residing at Woodside Grange and that she has really settled in and likes the staff.
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Review of

Woodside Grange

from Kim B (Daughter of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
With my Mam living over 200miles away, it has been difficult not being able to see her as often as I'd like. After a previous care home didn't work out, I was anxious about finding somewhere that would support her wellbeing. I can honestly say that Laura and the staff on Sycamore have given me this
peace of mind. From the beginning, they have been open, attentive and supportive - not just to my Mam, but to us navigating the distance. Angela and Brenda communicate regularly, keep me updated and make time to answer my questions. It's clear they genuinely care about her as a person, not just a resident. The patience, dignity and kindness show in how much more settled and comfortable she is now. The environment is warm and welcoming, and all the team make a real effort to create a sense of home for her. Being far away is never easy but knowing she is somewhere she is respected and truly cared for makes all the difference.
Reply from Cassie Schofield, Business Support Manager at Woodside GrangeThank you for your review, at St Martins Care we understand it can be difficult not being able to see your loved one as often as you'd like to due to distance, we are pleased to hear it brings you peace of mind knowing that your mam is residing at Woodside Grange and that the team have been open, attentive and supportive to not only your mam but to your family. We are happy to hear that the environment is warm and welcoming and that the team make a real effort to create a sense of home for your mam.
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Review of

Woodside Grange

from Aimee B (Granddaughter of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am truly grateful for the incredible care my Granma, Margaret has received on Sycamore. From the moment she arrived, the staff welcomed her with genuine warmth and respect, making her feel safe and at home. Their professionalism is match by only their compassion - Laura, Angela and Brenda all take
time to chat with her, understand her and ensure she is comfortable and engaged every day.


The environment is clean, calm and thoughtfully maintained, all the team on Sycamore go the extra mile to create a lovely atmosphere filled with dignity & kindness. Whether it's helping with daily routine, offering a friendly smile or keeping us up to date as we live some 200 miles away, they consistently show the kind of care you hope for but don't always find.


Knowing Granma is surrounded by people who truly care bring my family immense peace of mind. I cannot thank all the staff enough for the exceptional support they provide.


Highly recommend Woodside Grange.

Reply from Cassie Schofield, Business Support Manager at Woodside GrangeThank you for your kind review, we are pleased to hear that the team at Woodside Grange welcomed your Grandma with genuine warmth and respect, making her feel safe and at home. We are happy to know the environment is clean, clam and well maintained. It is wonderful to know that it brings your family peace of mind knowing your Grandma is surrounded by our caring team and that you highly recommend Woodside Grange.
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Review of

Woodside Grange

from Linsey C (Daughter of Resident) published on 27 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank the staff enough for the loving care they gave my Dad. They always promoted his independence, made him feel safe and most of all loved. Me, my Dad and our family will never forget you all. Thank you isn't enough.
Reply from Cassie Schofield, Business Support Manager at Woodside GrangeThank you for your lovely review, we are pleased to hear that the team at Woodside Grange always promoted your dads independence, made him feel safe and loved.
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Review of

Woodside Grange

from Molly T (Granddaughter of Resident) published on 21 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Woodside Grange has provided my Grandma with reliable and empathetic care. After intially being apprehensive and reluctant to move Grandma into a care home, Laura and her team at Sycamore eased our concerns and gave us peace of mind. We know that she is safe and cared for by every member of the care
team and cleaning staff, who regularly go above and beyond! The team is skillfully lead by Laura, who is one of a kind and provides regular communication and solves everything with a smile! The culture is one of being open to feedback and striving for the best.
Reply from Cassie Schofield, Business Support Manager at Woodside GrangeThank you for your review, we are pleased to hear Woodside Grange have provided your Grandma with reliable, empathetic care and that your concerns were eased by Laura and the team on Sycamore. We are always open to feedback and strive for the best.
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Review of

Windermere Grange

from A L (Son of Resident) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since Dad arrived he has felt safe and engages with the polite staff and residents. It's a huge relief to my family knowing that he is being well looked after. The rooms are cleaned on a regular basis and he's always keen to socialise with the activities on offer
Reply from Cassie Schofield, Business Support Manager at Windermere GrangeThank you for your kind review, we are pleased your Dad feels safe and engages well with the staff and residents at Windermere Grange. It is lovely to hear it's a relief to your family knowing that he is being well looked after.
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Awards / Recognitions (2)

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