
Very happy and would recommend this home to anybody.C H(Sister of Resident/Service User)

Dad likes it here and it gives us peace of mind that he is safe at night.E W(Daughter of Resident/Service User)

We knew our son was safe in your hands so we thank you all for this.Philippa G(Mother of Resident/Service User)

Very happy and would recommend this home to anybody.C H(Sister of Resident/Service User)

Dad likes it here and it gives us peace of mind that he is safe at night.E W(Daughter of Resident/Service User)

We knew our son was safe in your hands so we thank you all for this.Philippa G(Mother of Resident/Service User)

Woodside Grange is a purpose-built care home located in Thornaby. It has level access the garden area for residents and is a bright and welcoming environment, with a variety of communal spaces for residents to relax and socialise.
Care Provided by Woodside Grange
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 121 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
The care home has spacious bedrooms that are fully furnished with en-suite facilities, several have Juliet balconies overlooking the gardens. There are comfortable communal lounges with space to chat to friends or more privately with family. There are easily accessible bathing and shower rooms with specialist equipment and lift access on each floor. Spacious dining rooms with the facilities for families to make their own refreshments and beautifully presented gardens.
The kitchen produces delicious home cooked traditional food and additional menu choices. There is unlimited free Wi-Fi internet access. Specialist equipment can be provided after appropriate assessment. A full laundry service is provided. Other facilities such as hairdressing, chiropody, eye tests and dental care are available (at an additional charge).
Contact Woodside Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- St Martins Care Ltd
- Private Owned
Person in charge
- Barbara Parker(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2021
- Number of floors: 3
Room Information
- Single Rooms (121)
- Single Rooms with ensuite Wet Room (45)
Visiting
- At St Martins Care, they understand how important it is for families to maintain contact with their loved ones and the importance of the sustained and supported involvement of a resident’s families and friends. They also recognise that residents should have full choice over who they wish to see or be visited by. In normal circumstances, no restrictions on visiting hours other than those requested by residents collectively or individually. The only exception may be in the incidence of an infection outbreak, where staff will refer to the Outbreak Management and Isolation Nursing Policy and Procedure. St Martins Care Limited will always have regard for the current national guidance in relation to visiting rights and they are determined to do all they can to ensure families see their loved ones as much as possible.
Parking
- Ample free on-site parking.
Woodside Grange Reviews (67)
Woodside Grange has a Review Score of 8.9 (8.941) out of 10, based on 18 reviews in the last 2 years.
Over all time Woodside Grange has 67 reviews.
I find the residents are cared for very well by the carers and the home is kept very clean at all times. Any issues that any residents have had have been dealt with straight away and in the strictest confidence.
The care my friend received was very understanding and gentle. Thank you all so much for being there for her in her time of need.
They have been so helpful, kind and attentive and we are reassured that they could not receive better care.
Thank you all.
It is a great comfort to me to know he is safe. I would certainly recommend this care home to anyone.
Thank you for your recent review, we really appreciate all feedback given.
The staff at Woodside Grange are amazing at their job. They cared for my uncle really well and me and my family and especially my Uncle were really grateful for everything they did. Would recommend this care home to anybody. Thank you to all the staff.
Thank you for your lovely feedback, we really appreciate all feedback given.
Really lovely, helpful, caring staff. Comfortable room. Lovely and plentiful food and cups of tea.
Thank you for your review, we really appreciate all feedback.
I would recommend Woodside Grange to anyone. Can't believe how absolutely lovely all the staff are. They have all made my Mam very, very happy and feeling secure.
Thank you for your review, we really appreciate all feedback.
All staff and rooms excellent.
Thank you for your review, we really appreciate your feedback.
We couldn’t fault the care my father-in-law got on the Nursing Care Maple unit. The staff are so nice and caring and looked after him so well we could tell by the way his face lit up when any of the staff spoke to him. They also were amazing when he was at the end of life, made sure our family was looked after.
Thank you for your review, we really appreciate your feedback.
Her room was comfortable and very clean, as was the rest of the care home.
She was made welcome and all her needs were met. The staff were friendly and helpful and any requests or concerns dealt with quickly.
The staff always found time to answer any questions we had.
We were very happy with her visit and will be booking visits for 2019.
Thank you for your review, we really appreciate your feedback.
I enjoy visiting my uncle who suffers from severe learning and physical disability. I find the staff engaging and very hands-on with activities etc. I never plan my visits I just turn up and have never walked into any issues. The Chestnut Suite in my view is very well run. The residents who I have befriended are happy and engaging, the staff are professional and helpful to me.
My brother and dad both reside here now and it's the best. The staff go above and beyond to help and make sure everyone is happy. Since my brother has been here, he's come on leaps and bounds and I can only see both him and my dad getting better.
I think the care home is five star. I would recommend to everyone especially the staff, they are so gentle and patient with everyone. I just love who works in residential, I cannot fault anything.
Excellent.
I feel I get support from the manager which has enabled me to have days away knowing mum is well cared for.
Hi Christine
We are so pleased you are happy with our team, we will be sure to let them know your thoughts.
Thank you for taking the time to send us your thoughts.
My experience at Woodside Grange was a very pleasant one. I felt staff really supported me, all of them were lovely. Very clean, excellent food. Everyone very friendly. I would be happy to come back again.
I am very happy with the care that my father is receiving. He has made some lovely friends amongst both staff and residents. Staff always make themselves available to discuss how my father is.
My dad received excellent care while we was in Woodside Grange and the staff were always more than helpful. Thanks for all your help over the years.
Mam has settled well. Staff cater to her needs. Carers are always kind and sociable.
The staff/resident ratio was totally unacceptable and staff struggled to cope, the more able residents were left sitting all day in the lounge, as staff had to deal with the needier. They have a huge amount of responsibilities, including all personal care of residents, laundry, meals for 12, dishes (unbelievably no dishwasher). They try to get residents out and about, do shopping with them etc. So whilst I have asked for more support for my sister, having seen the staff operate, I do admire what they actually do and think they must receive more support from management and staffing levels be increased.
Dear Vivienne,
Please accept our sincere apologies as there looks to have been a miscommunication when our original response was posted. That particular weekend there was four staff rostered in but unfortunately, one member had called in sick, this information was not passed onto Management and...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 July 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Woodside Grange.
There are no upcoming events for Woodside Grange.
Awards / Recognitions (2)
- 07 Dec 2023Recipient: St Martins Care Ltd
- 03 Oct 2023Recipient: St Martins Care Ltd
Accreditations
There are no accreditations posted yet for Woodside Grange.
Meet the Team (3)

Barbara joined St Martins Care in June 2022 as The Deputy Manager but has progressed and taken over the role of the Registered Manager at the beginning of 2023. Barbara says that she sort of fell into care after returning from overseas when her husband was in the armed forces. She started as a domiciliary carer with a small domiciliary company and progressed to a supervisor not knowing if she would like care. However, she stayed with the company for 7 years and fell in love with caring for the elderly. Barbara decided that she wanted to progress into the management side of social care so she went to work for another domiciliary company as a case manager. This entailed doing pre assessments with the service user before the care package started whilst retaining some contact with the services user. Barbara stayed with the company and progressed her career as a deputy manager and then a registered manager. However, she missed day-to-day contact with service users so applied for a role in a residential care home so she could continue within a management role but also have more contact with the residents. Although Woodside Grange is the biggest of St Martins Care’s homes, Barbara says, “it still has that homely feel which comes from the great team of staff and the care they deliver is second to none. We have a new management team in place, who are very passionate, caring and dedicated and I look forward to working with them ensuring Woodside Grange continues to deliver the best care we possibly can.”

Lisa joined St Martins Care in August 2012 as an Activities Co-Ordinator at the Windermere Grange home. She soon realised that care was in her blood and completed her NVQ level 2 in Health & Social Care. She transferred to Woodside Grange in June 2015 and worked across all units before becoming the first staff member of the Chestnut Suite Learning Disabilities Unit which opened in January 2016. Lisa's son has autism and learning disabilities and she cared for him for 18 years before he moved into residential care. Reflecting on this experience, Lisa says "at first I found life very difficult to deal with. I felt that I had failed him. I soon realised that my knowledge and patience around dealing with all the ups and downs bringing my son up could be put to good use. Working in the care sector made me feel worthwhile again." When asked about her vision for the future, Lisa says "Chestnut Suite is a lively and friendly place to live. I aim to ensure everyone feels safe and secure here and feel that this is their home. I am hoping that in the future Chestnut Suite becomes a stand alone unit and although I enjoy being part of Woodside Grange, I feel for myself and my staff, that this is the next step to developing and improving our support for adults with learning disabilities in our area."

Clare began working in care within the community around 15 years ago and realised quite quickly that she had a passion for providing care for those who were in need. She worked within the community for around 2 years before taking a leap to work within a residential setting. Clare began working in a care home which had some sentimental meaning for her as her mother had previously been a deputy manager there and she wanted to make her proud. Clare knew she did not want to progress her career in a clinical role so decided, when offered, to accept a promotion to a senior care assistant. Clare joined St Martins Care at Woodside Grange in 2016 as a senior care assistant and she cannot see herself working anywhere else. Clare says, “my heart and soul is with Woodside Grange. I believe we offer the best care and always strive to ensure all residents are treated with the utmost respect, dignity and empathy”. In October, Clare was offered a role as the quality lead within Woodside Grange. Clare says, “I was so proud of myself and overwhelmed that I had been offered this opportunity and want to work to achieve outstanding on our CQC report. I enjoy being hands-on with care and I am not too proud to get stuck in where needed.”
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