
The care and attention given to my mum is excellentTom R(Son of Resident/Service User)

I have seen the staff and carers go above and beyond every day to make sure she is comfortable.A S(Granddaughter of Resident/Service User)


The care and attention given to my mum is excellentTom R(Son of Resident/Service User)

I have seen the staff and carers go above and beyond every day to make sure she is comfortable.A S(Granddaughter of Resident/Service User)


Park View is a purpose-built residential care home located in the heart of the local Forest Hall/Killingworth community. It is warm and welcoming with well maintained level access gardens for everyone to enjoy.
Care Provided by Park View
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
The care home has spacious bedrooms that are fully furnished with en-suite facilities, several have Juliet balconies overlooking the gardens. There are comfortable communal lounges with space to chat to friends or more privately with family. There are easily accessible bathing and shower rooms with specialist equipment and lift access on each floor. Spacious dining rooms with the facilities for families to make their own refreshments and beautifully presented gardens.
The kitchen produces delicious home cooked traditional food and additional menu choices. There is unlimited free Wi-Fi internet access. Specialist equipment can be provided after appropriate assessment. A full laundry service is provided. Other facilities such as hairdressing, chiropody, eye tests and dental care are available (at an additional charge).
Contact Park View to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- St Martins Care Ltd
- Private Owned
Person in charge
- Lisa Parry(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2009
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (65)
Visiting
- At St Martins Care, they understand how important it is for families to maintain contact with their loved ones and the importance of the sustained and supported involvement of a resident’s families and friends. They also recognise that residents should have full choice over who they wish to see or be visited by. In normal circumstances, there will be no restrictions on visiting hours other than those requested by residents collectively or individually. The only exception may be in the incidence of an infection outbreak, where staff will refer to the Outbreak Management and Isolation Nursing Policy and Procedure. St Martins Care Limited will always have regard for the current national guidance in relation to visiting rights and they are determined to do all they can to ensure families see their loved ones as much as possible.
Parking
- There is ample free on-site parking.
Park View Reviews (50)
Park View has a Review Score of 8.5 (8.530) out of 10, based on 7 reviews in the last 2 years.
Over all time Park View has 50 reviews.
I cannot rate this care home highly enough, from management to domestic staff. My husband is on the 1st floor, the care compassion and dignity he receives is amazing, nothing is too much trouble for the staff. They have been amazing, anything I have asked for by management and staff has been dealt with, they truly are worth there weight in gold. I would highly recommend this establishment, 10/10, and I can’t thank them enough. One very happy resident's wife.
Care home very welcoming and always willing to help adjust to new surroundings. Meals look very good and care staff are excellent.
My dad has been in Park View for about a year now and we receive constant feedback from the staff and management about his day to day needs and care.
The staff are all very friendly and always make me and the kids welcome when we visit providing drinks snacks and when the occasional sweets to keep the kids occupied, very nice.
My mum has lived at Park View for over 4 years now. She is well looked after by a group of caring and efficient staff members. They know mum's likes and dislikes and make sure she is as happy and settled as possible, her dementia sometimes making her feel worried or unsure about everything! If any queries or problems arise they are always willing to listen to me and sort things out quickly without any fuss. Although mum doesn't join in much with other residents, staff, including the activities staff, do spend 1-1 time with her. Although I see mum nearly every day I know I can go away for short holidays in the knowledge that she will be safe and well cared for.
My parents moved from an extra care home at Great Park to Park View in April 2017 due to my Fathers dementia, during the move the entire team from Park View went out of their way to welcome my parents and help them settle in. The whole team are extremely caring, treating my parents with dignity along with some fun and creating a very relaxed atmosphere. The food provided is very good and both my Sister and I can dine with our parents for a small fee.
There are three activities ladies who plan daily activities with entertainers and exercise therapy, every month they take several residents out for lunch and entertainment at a nearby club.
There is a beautiful garden where residents can relax. In fact not long after moving in, my Mothers Budgie died, the staff were very supportive and allowed me to bury the bird in the garden and planted some lavender plants on the plot. This meant so much to my Mother allowing her pet of many years to be buried with dignity.
A really great home.
My parents moved into Park View in April 2017 and from our initial approach to date we have experienced nothing but friendly professionalism from all involved. All staff did everything they could to reassure us as a family making them very welcome. The standard of care since from all the staff has proven impeccable.
They both participate in a varied programme of activities both together and individually, as well as spending time together.
The range of activities is frequent and varied including outings, and the activities coordinators are very enthusiastic, friendly girls who whilst encouraging the residents to participate, respect their refusals. Having dedicated activities co-ordinators is a huge plus and one of the many reasons we wanted to secure these residencies.
Since moving in we have been promptly informed of a few health issues. They have arranged health professional visits for them and are vigilant to ensure all medications are dispensed and taken.
My mother has been a resident at Park View Care home for the last 9 months, she is suffering from dementia, but is enjoying life, thanks to the wonderful staff and homely caring feel within the home. I would have no hesitation in recommending them to anyone finding themselves in need of such a place for a loved one.
I have found the staff are very good with my Mam and they have kept me up to date with any problems that have occurred with her. She has dementia and Alzheimer's and they have shown me how to treat and how to handle my Mam as I have not had to deal with anything like this before. The staff are angels and really deserve a medal for what they have to deal with. Excellent service with excellent staff. Could not be any happier with her care.
Fantastic home. They treated my mother with respect and dignity right up until her death. The staff are extremely dedicated and do a fabulous job. I would highly recommend this care home.
The staff are very caring and look after my mother very well. Her every need is taken care of and I feel the staff treat my mother with great dignity.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 May 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Park View.
There are no upcoming events for Park View.
Awards / Recognitions (2)
- 07 Dec 2023Recipient: St Martins Care Ltd
- 03 Oct 2023Recipient: St Martins Care Ltd
Accreditations
There are no accreditations posted yet for Park View.
Meet the Team (2)

Lisa started work in social care at the age of 16 and has worked in several different areas over the years. Well over 20 years later this is still her passion. Lisa joined St Martins Care in 2011 and is another example of the potential to progress a successful career within the Company. Lisa has served St Martins Care in several roles, progressing to registered manager in 2019. On her time with St Martins Care, Lisa rightly says "I am very proud of progressing to home manager. Care has always been what I wanted for my career as I rule with my heart and placing a smile on someone's face and knowing they are safe and content is so rewarding." Lisa has big plans for developing Park View care home even further, explaining, "At Park View the residents are always at the forefront of what we do. We are a home from home and have made great changes to achieve this such as our bar, train simulator and shop. Our aim is to bring as much fulfilment and independence to those we have the pleasure to care for and support. I am looking forward to what the future can bring."

Amy began working in care in 2015. From the beginning with no care experience, she spent a year out in the community and realised that caring for those in need had quickly become a passion and something that she wanted to do as a career. Amy decided to move into a residential setting and joined St Martins Care at its Park View care home and she has not looked back since. Amy’s first role was as a care assistant. Staring with no qualifications, she was supported by St Martins Care and soon obtained her NVQ Level 2. Straight away, Amy began studying for her NVQ Level 3, which has enabled her to progress in her career quickly. Amy says: “I always knew that I wanted to achieve more. I’m so pleased that my skills and ambitions were recognised and that I was able to progress, firstly as an acting senior before being promoted to senior care assistant. Being able to make a difference in the lives of those who require 24-hour support and even re-enabling those to return home is one of the most rewarding parts of what we do”. Amy is now the deputy manager of Park View and she is grateful to have been given this opportunity. Amy adds: “The whole team at Park View is fantastic and we are one big family, with the residents being at the heart of it. I am proud to be part of St Martins Care and look forward to what the future brings for us at Park View”.
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