Stretton Hall

All Stretton, Church Stretton SY6 6HG

Stretton Hall is located in All Stretton close to the picturesque town of Church Stretton, also known as Little Switzerland. The Home offers 50 ensuite bedrooms for frail older people, young physically disabled, specialist care for those living with dementia and palliative care for the terminally ill.

Group: Morris Care Ltd

Person in charge: Rhea Paller (Home Manager)

Local Authority / Social Services: Shropshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability • Younger Adults

Admission Information: Ages 18+.

Single Rooms: 50

Rooms with ensuite WC: 50

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Stretton Hall: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.1 (maximum of 10) for Stretton Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Stretton Hall in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.958 for Stretton Hall is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.1 Points relating to the number of positive Reviews for Stretton Hall is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 1 Reviews ÷ 10 Target = 0.100

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.1 Stretton Hall has a Review Score of 8.1 (8.058) from 2 Reviews


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Stretton Hall?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Stretton Hall

  • Niece of Resident/Service User
    1
  • Wife of Resident/Service User
    1

Since moving to Stretton Hall three months ago, my aunt, who suffers from cancer and dementia, has received excellent care. Staff/patient ratio is good - there is always a nurse on hand. The staff are accessible, friendly and dedicated to the care of the residents. Unlike her previous nursing home, where she was left in bed alone all day, the staff go to some effort to get her up and bring her down to the dining room for lunch (food always looks appetising and there's a good choice). Her communication/cognitive function is limited but she still is involved in activities with other residents, taken to sit in the garden on a fine day. The rooms - with good sized en-suite bathrooms - are bright and comfortable with lovely views over the Stretton Hills.

How likely would you be to recommend Stretton Hall? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

Caring and professional staff at all levels. Not only do they all do their work to a high standard, but they are all respectful to the residents. Invariably cheerful and seem to be totally committed to good outcomes. This goodwill is also apparent in their entire staff collaboration which has a positive effect on the general atmosphere of the nursing home ie. of relaxed friendliness coupled with rigorous standards of care.

How likely would you be to recommend Stretton Hall? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

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Care Home Idol 2016

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