Stretton Hall Nursing Home

Shrewsbury Road, All Stetton, Church Stretton SY6 6HG
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9.7 61 Reviews
  • Stretton Hall Nursing Home, Church Stretton
Set in the midst of the Shropshire Hills, Stretton Hall Nursing Home is just a short drive from Church Stretton, also known as 'Little Switzerland'. It has 50 elegantly decorated bedrooms, a cinema room and a vintage tea-room.

It's the perfect place for a short respite stay as well as very specialist care. It's Garden Suite brings to life Morris Care's Cedar Philosophy, a pioneering approach to dementia care.

The 18th-century hall has been sympathetically restored and redeveloped to create luxuriously appointed bedrooms all with en-suite facilities and state of the art equipment. The bedrooms are spacious and many overlook the beautiful Shropshire countryside.

Social wellbeing plays a huge part in the care provided at Stretton Hall. Its enthusiastic and committed social life coordinator, dedicates time to ensuring residents and visitors have a diverse and exciting activity schedule to enjoy.

From visits to the local Yew Tree Pub and in-house ‘Ritz inspired’ afternoon teas, to visits from lambs at Easter and regular creative visitors including bell ringers and singers, there is something for everyone to get involved with.

Social interaction and activities like these are all aimed at stimulating the mind, combating loneliness and unlocking residents’ fond memories.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please contact the home to organise an assessment with one of our experienced clinical leads.


We can then give an accurate average weekly fee.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Rachel Price (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (50)

Stretton Hall Nursing Home Reviews (61)

Total of 61, showing 21-40
9.7

Stretton Hall Nursing Home has a Review Score of 9.7 (9.734) out of 10, based on 23 reviews in the last 2 years. Over all time Stretton Hall Nursing Home has 61 reviews.

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Date Published

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Review from Kevin S (Son of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, I am delighted and really appreciate the care my Mum has received over the last 21 months. Warm, friendly, responsive staff who engage professionally, constructively and co-operatively with the residents and family. For all categories, I wanted to give an 'excellent' rating but feel that in
reality, they don't quite make it - very good usually but not excellent, why? Not enough attention to detail, which actually is extremely important. The fees and the huge increase can never be value for money.

Reply from Karen Powell, .General Manager at Stretton Hall Nursing Home

Thank you for your kind review. I will pass your comments on to the team.
We pride ourselves on the care given.

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Review from S S (Wife of Resident) published on 18 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Following spells of respite care during 2022, my husband has been permanently in Stretton Hall since January 2023. At all times he has been cared for with respect and concern. As I am no longer able to look after him at home, Stretton Hall is the next best thing.

Reply from Karen Powell, General Manager at Stretton Hall Nursing Home

Thank you for the lovely review. I will pass it on to the team. We pride ourselves on the care we provide as a team

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Review from Louise J (Daughter of Resident) published on 13 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been well looked after at Stretton Hall. She recently lost her husband and all the staff have been supportive, inviting her to join in activities, socialise and helping her adjust. The activities coordinator organises a wonderful range of activities building on the interests of residents,
with regular outings too. Every day, Mum gets to choose from an impressive menu and she enjoys eating in a homely, restaurant environment with others. The menus are planned based on the residents feedback, and adapted to suit individual preferences and needs. She can also choose to eat in her comfortable room, if she prefers. Everyone on the staff team works extremely hard to meet the needs of residents treating them with dignity and respect, and always a smile. The home is clean, bright and welcoming with regular special family events as well as opportunities to share information and give feedback.

Reply from Karen Powell, General Manager at Stretton Hall Nursing Home

Thank you so much for the lovely review. I will ensure it is passed onto the team. Thank you.

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Review from Nicola J (Daughter of Resident) published on 5 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum used the service after a fall and a very rapid decline in her health. She was always well cared for and found clean. Attempts were made to involve her more, but she was unable to join in the activities. Once used to the best times to contact the home, we, the family, were able to find out about
her more. She was safe and well looked after.

Reply from Karen Powell, .General Manager at Stretton Hall Nursing Home

Thank you, Nicola, for your review.
I will pass it on to the team.

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Review from A H (Wife of Resident) published on 26 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall experience is very good. The home is welcoming, nicely furnished and decorated. The staff are excellent, and the food is good.

Reply from Karen Powell, .General Manager at Stretton Hall Nursing Home

Thank you for the lovely review.
I will pass it on to the team.

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Review from Peter U (Resident) published on 4 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the outset, I was med to feel welcome. The staff were outgoing and attentive, and I appreciated their care. Nothing seemed too much trouble. Their efficiency was there at every level, but it is administering medication or presenting the menu. Having had little appetite for food in the hospital,
the catering team offered a splendid choice of meals. Staff found time to chat besides doing their duty. This even extended to my visitors. All in all, I felt secure and well looked after.

Reply from Janet Pannell, Interim Head of Operations at Stretton Hall Nursing Home

Thank you for taking the time to review our service; it is important to get first-hand feedback in order that we can review and improve our service to all residents. It has been a pleasure to support and care for you during your time with us, and we will share your feedback with our team.

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Review from Dee N (Daughter of Resident) published on 3 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was at Stretton Hall for the last seven months of her life. Both Mum and the family were overjoyed to find a nursing home that was able to give Mum such wonderful care, kindness and respect.
She enjoyed chats with the staff and really embraced the activities on offer; she was able to have lunch
and coffee mornings with other residents as well as attend the Knit and Natter group, which helped enormously as she really did love to socialise and that was an important part of her stay.
Her early morning cups of tea were also a big part of being made to feel at home, and the staff were so obliging and really took on board any special requests, like afternoon birthday tea in the lounge and the ability to bring our dog to see Mum.
We really cannot speak highly enough of all the team; each and every one made Mum's final months the best they could have been; thank you.

Reply from Janet Pannell, Interim Head of Operations at Stretton Hall Nursing Home

Thank you for taking the time to send a review of our services at Stretton Hall; we appreciate the positive feedback, as it gives us a real insight into our residents' experience. The team are pleased that your Mum chose Stretton Hall as her home and that they were able to support and care for her during her stay

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Review from H W (Daughter of Resident) published on 27 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my dad receives at Stretton Hall is outstanding. From the moment I (quite literally) walked in off the hills on the spur of the moment to ask the administrator a thousand questions about care homes, knowing that my dad needed care, Stretton Hall has made me feel welcome - their ethos that
relatives are part of the Stretton Hall family too really shines through. My dad is beautifully looked after, well fed, and has a lovely, peaceful room in the Garden Suite (for residents with dementia). Stretton Hall is excellent at keeping us informed, and any concerns that I have about my dad's changing health are always responded to quickly and have invariably already been spotted and addressed. The activities at Stretton Hall are varied and enjoyable, and my dad especially loves the music. But the thing that impresses me most about Stretton Hall, the thing that matters to me most, is the deep, genuine care and knowledge/understanding that the staff have for the residents. I see it both in the way staff engage with my dad and the way I see them interacting with the residents. I'm so glad he's there.

Reply from Santhosh George, General Manager at Stretton Hall Nursing Home

Thank you for your kind review regarding your dad's stay with us at Stretton Hall. The team is committed to providing him with the high-quality care and support that he needs during this time and in the manner that is best for him. I will ensure that the feedback is given to the team, as they will be pleased to hear this makes a difference in dad's life.

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Review from Janet W (Wife of Resident) published on 22 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm so glad my husband was able to come here when I could no longer manage him myself. All the staff are so friendly, helpful and patient. I know he is always safe and well looked after.

Reply from Santhosh George, General Manager at Stretton Hall Nursing Home

Thank you for your positive review and for choosing our home. We are pleased to be able to care for and support your husband. We will pass on your review to our team.

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Review from Alan W (Friend of Resident) published on 16 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Being the close friend of a resident for 50 years, I have to say his care for six weeks with all Stettin Hall nursing home until his death was absolutely exemplary. Everything about this nursing home was faultless. His room was large, clean and cosy. The staff were caring and so helpful and friendly.
All his needs were catered to for end-of-life care.

Reply from Janet Pannell, Interim Head of Operations at Stretton Hall Nursing Home

Thank you for your review of our service; we were pleased to have had the opportunity to care for and support him during his stay with us. Our team is committed to providing the best care they can for every resident, and we will share your feedback with them.

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Review from Peter V (Son-in-law of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was a resident of Stretton Hall for the last two and a half years of her life. She consistently said that she was treated with kindness and that the food was good at the beginning of her stay. She was quite active and was given the freedom to walk the corridors whenever the mood took
her and to sit and talk in the corridors and have a drink or some food so that she could talk to the passers-by! Even when she later became almost bedbound, she was positive about the home and her room and the staff.

Reply from Janet Pannell, Interim Head of Operations at Stretton Hall Nursing Home

Thank you for your kind review regarding your mother's stay with us at Stretton Hall. The team was committed to providing her with the care and support she needed during this time and in the manner that was best for her. I will ensure the feedback is given to the team, as they will be pleased to hear this made a difference to her throughout her stay. We would also like to wish the family well at this time.

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Review from A D (Daughter of Resident) published on 3 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the time my dad was in your care, I was so grateful for the excellent care and attention you gave him. The staff were always warm and friendly, and I was so thankful that my dad was in such a lovely home where he was safe, happy and all his needs met.

Reply from Janet Pannell, Interim Head of Operations at Stretton Hall Nursing Home

Thank you for your review of your father's care while at Stretton Hall. We are pleased to receive such positive comments on our team and standard of care. We were pleased to be able to support and care for your dad during his stay with us.

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Review from Andrew C (Husband of Resident) published on 1 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Stretton Hall is a fully family set-up, welcoming visitors, especially spouses, with a genuinely warm and caring atmosphere. Resident's rooms are respected as their own space, and their own facilities are welcomed, subject to safety regulations, making the room a true home-from-home. Facilities to ease
movement through the building enable residents to associate freely with others. The building itself is a blend of a manor house and a new purpose-built wing beautifully designed to fit in with the old building.

Reply from Janet Pannell, Interim Head of Operations at Stretton Hall Nursing Home

Thank you for your positive comments on our service at Stretton Hall. Our team works tirelessly to make our environment safe and to establish a home for each and every resident in our care.

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Review from V F (Daughter of Resident) published on 29 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Stretton Hall staff at all levels welcomed my mother into their home and treated her at all times with kindness and compassion. The care changed as her needs changed; questions asked were always answered, and the final stage of her life was marked with respect and dignity.

Reply from Janet Pannell, Interim Head of Operations at Stretton Hall Nursing Home

Thank you for the opportunity to care for and support your mother at this difficult time, and for your positive review of our service and staff.

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Review from Russell W (Friend of Resident) published on 29 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly having lost my son in early July, after two and a half years at Stretton Hall, I have no hesitation in giving the whole of the staff, management and the Hall itself 10 out of 10. Should I ever need care, I hope they can find a room for me.
Best wishes to all at Stretton Hall. Will certainly
call in for a cup of tea and a slice of excellent care when passing.

Reply from Janet Pannell, Interim Head of Operations at Stretton Hall Nursing Home

I am sorry to hear of your son's passing and trust that you have found the strength needed during this difficult time. We appreciate your feedback on our service delivery and are pleased that we have been able to care for and support him during his time at Stretton Hall.

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Review from John M (Partner of Resident) published on 12 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My partner has been receiving end-of-life from the beginning of December 21. The nursing home is well run with staff, both medical and caring, displaying empathy and very personal care. She is bathed daily, and her clothes are changed daily. Her medication is also of a high standard, and changes are
effected when necessary. The food is of a very high standard and beams in comparison with a good restaurant; it is prepared and cooked in the nursing home's kitchen from fresh ingredients. Occasionally problems fo arise, but they are dealt with promptly by management or nurses and carers where appropriate. The home has a lovely, friendly and relaxed atmosphere. My partner is receiving end-of-life care.

Reply from Janet Pannell, Interim Head of Operations at Stretton Hall Nursing Home

Thank you for your positive review and for choosing our home. We are pleased to be able to care for and support your partner during her stay with us, and we will pass on your review to our team.

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Review from Kate A (Niece of Resident) published on 4 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt only spent six weeks in the home, but everyone has been so kind and caring. My sisters and I have been very happy with the care she has received.

Reply from Janet Pannell, Interim Head of Operations at Stretton Hall Nursing Home

Thank you for your positive review and feedback; we are pleased to be able to help and support your aunt in settling into her new home. I will ensure this review is shared with the team.

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Review from Paul W (Day Care) published on 8 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This beautiful home set in Church Stretton is always a positive experience when visiting.
I find all the staff to be warm, friendly, and caring on each visit to the home.
Nothing is too much trouble, and you are always made to feel so welcome.
The manager there is really nice and very caring.
He
appears to have got the culture of compassion, care, and professional service just right.
I have to mention in high regard also the two activity social life coordinators who are simply joyous and make for an absolutely wonderful team.
The residents are so well provided for, and they do their utmost to keep the residents happy and care for.
All-round wonderful team, and a happy place to be a part of.

Reply from Janet Pannell, Interim Head of Operations at Stretton Hall Nursing Home

Thank you for your review. It is great for the team to receive such positive feedback as it is recognition for their work in providing quality care to our residents and of their ability to work together as a team.

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Review from Marian V (Partner of Resident) published on 13 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner was diagnosed with terminal cancer in Spring 2021. As she neared the end of her life, it was not possible for her to remain at home, and she moved to Stretton Hall to receive palliative end of life care. I cannot convey what a relief it was, both for her and the family, for her to be put
somewhere so beautiful for the last months of her life. Wonderful setting and a garden-style room, which was very important to her as she was immobile but loved nature. She was able to watch the season changing one last time and delighted in the comings and goings of the birds and animals. The staff were beyond supportive and compassionate and spent much time with her when she was strong enough to chat and laugh. The last months and end of her life were peaceful, dignified and pain managed, and this is wholly because of the wonderful care at Stretton Hall. Thank you, always.

Reply from Vanessa Davies, Head of Operations at Stretton Hall Nursing Home

Thank you very much for taking the time to review the care at Stretton Hall. I know that the staff worked really hard to ensure that you, your partner and her family were comfortable during a very difficult time, and it's lovely to read such nice comments about the team. I will ensure that your comments are passed on to the team, thank you, and take care.

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Review from Dian R (Daughter of Resident) published on 7 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother was a resident at Stretton Hall for nearly 5-years; as time went on and her Alzheimer’s became more challenging, the staff were always professional but caring and compassionate. The family were always kept informed, and we were able to visit regularly, the staff always welcoming. Stretton
Hall is a beautiful building, clean and well maintained, beautiful gardens. Mum passing in July 2021 at 102, and I feel she had the best care from all the wonderful staff and can’t thank them enough.

Reply from Vanessa Davies, Head of Operations at Stretton Hall Nursing Home

Thank you for taking the time to review Stretton Hall. It's lovely to hear how pleased you were with the care provided to your mum.

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Current Review Score: 9.7 (9.734)

Overview of Review Score

The Review Score of 9.7 (9.734) out of 10 for Stretton Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.734 for Stretton Hall Nursing Home is calculated as follows: ( (201 Excellents x 5) + (62 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 267 Ratings = 4.734

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stretton Hall Nursing Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 11 Aug 2025

Please contact the Home for additional details.

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Awards / Recognitions (1)

Meet the Team (2)

Wendy

Wendy Gilbert

Job Title: Clinical Deputy Manager

Joined: 2023

She brings excellent clinical skills and strong leadership to her role, ensuring the highest standards of care and supporting both residents and staff with compassion and expertise.

Holly

Holly Challenor

Job Title: Admin Manager

Joined: 2022

From managing payroll and rostering to handling financial accounts and queries, she ensures everything runs seamlessly behind the scenes. With a background in the social care sector, Holly brings not only professionalism but also empathy and deep understanding to her work—qualities that make her an invaluable part of the team.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stretton Hall Nursing Home to verify any information. View our terms and conditions. Stretton Hall Nursing Home has an Enhanced Service - more info.