Stretton Hall Nursing Home

Shrewsbury Road, All Stetton, Church Stretton SY6 6HG
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9.7 60 Reviews
  • Stretton Hall Nursing Home, Church Stretton
Set in the midst of the Shropshire Hills, Stretton Hall Nursing Home is just a short drive from Church Stretton, also known as 'Little Switzerland'. It has 50 elegantly decorated bedrooms, a cinema room and a vintage tea-room.

It's the perfect place for a short respite stay as well as very specialist care. It's Garden Suite brings to life Morris Care's Cedar Philosophy, a pioneering approach to dementia care.

The 18th-century hall has been sympathetically restored and redeveloped to create luxuriously appointed bedrooms all with en-suite facilities and state of the art equipment. The bedrooms are spacious and many overlook the beautiful Shropshire countryside.

Social wellbeing plays a huge part in the care provided at Stretton Hall. Its enthusiastic and committed social life coordinator, dedicates time to ensuring residents and visitors have a diverse and exciting activity schedule to enjoy.

From visits to the local Yew Tree Pub and in-house ‘Ritz inspired’ afternoon teas, to visits from lambs at Easter and regular creative visitors including bell ringers and singers, there is something for everyone to get involved with.

Social interaction and activities like these are all aimed at stimulating the mind, combating loneliness and unlocking residents’ fond memories.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please contact the home to organise an assessment, we can then give an accurate average weekly fee.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Rachel Price (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (50)

Stretton Hall Nursing Home Reviews (60)

Total of 60, showing 41-60
9.7

Stretton Hall Nursing Home has a Review Score of 9.7 (9.722) out of 10, based on 22 reviews in the last 2 years. Over all time Stretton Hall Nursing Home has 60 reviews.

Overall Experience

  • 48
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Date Published

60
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10
22
38

Review from Andy W (Nephew of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

After making the difficult decision to move my aunt into Stretton Hall Care Home, we have been comforted by the level of support and care she has received. Initially, for respite care, but more recently, in the Garden Suite, we cannot fault the commitment of all the staff under the leadership of the
manager to the wellbeing of all residents. The care home has been very understanding of our situation, living several hours away from Stretton, which made visiting even more difficult during COVID times. They have ensured the home was COVID-secure whilst the care and support staff work tirelessly to maintain contact between my aunt and members of her family through facilitated phone and video calls. Attention is taken in tailoring the service provided to both residents and their families alike. We are so pleased and feel blessed that my aunt can remain in the village she has lived in all her life and receive the care and support she deserves and requires as her health fades.
Thank you to everyone at Stretton Hall.

Reply from Vanessa Davies, Head of Operations at Stretton Hall Nursing Home

Thank you very much for taking the time to write such a detailed and lovely review. It's been a very difficult time for everyone, and it's pleasing to hear how Stretton Hall staff have supported you and your aunt.

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Review from Wendy M (Friend of Resident) published on 22 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Such a happy home. Beautiful building, well-kept gardens, delightful staff, and a caring environment. It is always a pleasure to pull up outside Stretton Hall; there is an atmosphere of calm, of interest, of attention to detail, and mostly, being one big family.

Reply from Vanessa Davies, Head of Operations at Stretton Hall Nursing Home

Thank you very much for taking the time to review Stretton, I will ensure that the team are made aware of your lovely feedback.

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Review from Gladys M (Niece of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

She received excellent care and understanding at Stretton Hall. We feel all her needs are met thanks to all the hard-working staff. We couldn't wish for a better place for her respite. She looks forward to coming to every visit and comes home in a happy mood and can't wait to tell us all about her stay.
All her personal hygiene and support needs are met. We would highly recommend Stretton Hall.

Reply from Vanessa Davies, Head of Operations at Stretton Hall Nursing Home

Thank you very much for taking the time to review Stretton Hall. It's always difficult choosing the right care home, and it's lovely to hear that your aunt looks forward to her stays with us.

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Review from J D (Daughter of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I still cannot thank the group and Stretton Hall enough for their care of looking after mother. Now I am visiting more times each week since opening back up, Mum is looking amazing. She is so happy. She loves all the staff. They work really hard taking good care of Mum; they will sit with her until
she has eaten all foods and drinks; they have and spent time with Mum. Only for these lovely staff, I am sure Mum would not be with us today. They are very caring and absolutely fantastic staff. Highly recommend Stretton Hall. Thank you all so much.

Reply from Vanessa Davies, Head of Operations at Stretton Hall Nursing Home

Thank you very much for taking the time to review Stretton Hall, and what a lovely review it is. It has been a very difficult 18 months, especially for older people living in care homes; it's great to welcome people back into our homes and even better when our visitors see how well cared for their loved ones are.

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Review from Mel H (Daughter of Resident) published on 15 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were welcomed in at short notice with end of life care, the staff are professional and friendly. Especially one member of staff whose caring and welcoming professionalism made the family feel at ease. We didn’t see much of the facility’s however the care towards my mother was of a high standard,
they were open and honest with all of the family and answer any questions we had. Thank you to all the staff that made a difficult time bearable.

Reply from Vanessa Davies, Head of Operations at Stretton Hall Nursing Home

Thank you for taking the time to review Stretton Hall; it's lovely to hear that the team were welcoming. I will share your lovely feedback with them.

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Review from P V (Daughter of Resident) published on 18 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home has worked very hard over this difficult period to keep me in touch with my mother with Zoom meetings, garden visits, pod visits and at last, visits in person. The staff are friendly and helpful.

Reply from Vanessa Davies, Head of Operations at Stretton Hall Nursing Home

Thank you for taking the time to review Stretton Hall; the staff have worked hard to keep the residents in touch with family members in a very difficult time.

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Review from John C (Husband of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On 12th February, my son and I were at the bedside of my wife as she slipped peacefully away from a deep sleep.
She was in her 17th year of enduring Altzheimers, 15 of which was with my and our families care.
Finding and being accepted by Stretton Hall proved to be ideal for my wife.
I have nothing
but praise for the management, and especially the staff of the Garden Suite during her approx 2 and 1/2 years spent at Stretton Hall.
Until the arrival of Covid 19, the family were allowed 24/7 access to visit my wife and their Mother.
The garden suite staff were unbelievably caring and always available to assist with her care. Nothing was too much trouble for them.
The meals were of a high order, (thanks to the chef), fresh and more than sufficient, liquids and treat always available.
The bedrooms were clean, tidy, fresh linen etc.
I remember saying once that Stretton Hall was more like an extremely good Hotel... I have no reason to remove that remark.
Dignity was ever-present.

Reply from Vanessa Davies, Head of Operations at Stretton Hall Nursing Home

Thank you for taking the time to review Stretton Hall and the care that they provided for your loved one. It has been a very difficult time for everyone living in and having someone living in a care home, so it is pleasing to see that you felt supported and that your loved one passed away peacefully.

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Review from P W (Wife of Resident) published on 24 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my husband has been at Stretton Hall, he has received excellent care from a team of dedicated, patient and caring staff.

Reply from Vanessa Davies, Head of Operations at Stretton Hall Nursing Home

Thank you for taking the time to review one of our homes. We note that you have rated us highly on everything apart from activities, we have recently started to work with our activities staff and are in the process of implementing a new way of working, which will include all our staff team to ensure activities are available throughout the day.

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Review from G M (Husband of Resident) published on 23 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is impossible to write a fully informed review as the pandemic restrictions prevent access and my wife is unable to communicate clearly. I can only mark ratings using impressions I have formed from helpful and considerate conversations with staff members.

Reply from Vanessa Davies, Head of Operations at Stretton Hall Nursing Home

Thank you for taking the time to review one of our services, we completely understand how difficult it must be to make comments when your visiting to the home is limited to external, but thank you for reviewing what you felt you could.

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Review from Christine P (Wife of Resident) published on 17 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident at Stretton Hall for nearly five years. His dementia has become increasingly worse, but the care and patience of all the staff have been constant despite his sometimes uncooperative behaviour. All his needs are taken care of with sympathy. He appears to be happy and settled
which is a comfort to me.

Reply from Vanessa Davies, Head of Operations at Stretton Hall Nursing Home

Thank you very much for taking the time to review one of our services, its very pleasing to hear that your husband is well cared for at Stretton Hall.

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Review from I J (Son of Resident) published on 27 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was only with you for 6 days. He was treated with kindness, respect and a great deal of care. The room was lovely, staff were wonderful and made him laugh.l
Please pass our thanks on to all your staff, we really appreciate your wonderful care home and brilliant service.

Reply from Vanessa Davies, Head of Operations at Stretton Hall Nursing Home

Thank you for your lovely feedback, it is appreciated and will be forwarded to the care staff.

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Review from M P (Son of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very well supported by the staff and care at Stretton Hall. She has had little ability to communicate and her needs over the past year but is always well cared for and appears very settled. Has taken much of the anxiety of making visits away.

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Review from M G (Wife of Resident) published on 2 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the place Stretton Hall very caring and helpful. You are well informed about everything that goes on. My husband is kept nice and clean and seems happy most of the time. Everyone does their best to keep the residents safe and happy.

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Review from L D (Wife of Resident) published on 10 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was immediately struck by they constantly smiling staff who are obviously very happy working here. The care is brilliant and the nurses keep me informed regularly of any changes/incidents however slight. Doctor visits weekly and there is a comprehensive activities program. The staff try to involve
as many residents as possible in the activities and no one is left out.
I would definitely recommend Stretton Hall to anyone wishing a relative to be cared for with no worries here.

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Review from G P (Daughter of Resident) published on 9 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for a number of years now. I have full confidence in the care provided by the home.

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Review from Jennifer H (Wife of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I were so very pleased with the standard of nursing care given to my husband for the last few days of his life. The friendliness and support given to us during this difficult time was outstanding. We were very grateful to have had such a wonderful nursing home so near to our home at a
time of great need.

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Review from E B (Daughter of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so impressed by Stretton Hall. My father is being cared for by excellent and kind staff. I regard the home as having created a sense of community, which my father quickly belonged to. There is also a lovely warm culture pervading the home - all staff treat residents, family and other visitors
with kindness, respect and warmth. For us, we have peace of mind that my father is being looked after and we are kept informed.

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Review from Julie C (Daughter of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After a very poor start to my father's life at All Stratton nursing home, he has now settled well, and I find the care much improved with the new nursing management.

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Review from M M (Niece of Resident) published on 14 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving to Stretton Hall three months ago, my aunt, who suffers from cancer and dementia, has received excellent care. Staff/patient ratio is good - there is always a nurse on hand. The staff are accessible, friendly and dedicated to the care of the residents. Unlike her previous nursing home,
where she was left in bed alone all day, the staff go to some effort to get her up and bring her down to the dining room for lunch (food always looks appetising and there's a good choice). Her communication/cognitive function is limited but she still is involved in activities with other residents, taken to sit in the garden on a fine day. The rooms - with good sized en-suite bathrooms - are bright and comfortable with lovely views over the Stretton Hills.

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Review from Anne D (Wife of Resident) published on 20 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring and professional staff at all levels. Not only do they all do their work to a high standard, but they are all respectful to the residents. Invariably cheerful and seem to be totally committed to good outcomes. This goodwill is also apparent in their entire staff collaboration which has a positive
effect on the general atmosphere of the nursing home ie. of relaxed friendliness coupled with rigorous standards of care.

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Current Review Score: 9.7 (9.722)

Overview of Review Score

The Review Score of 9.7 (9.722) out of 10 for Stretton Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.722 for Stretton Hall Nursing Home is calculated as follows: ( (189 Excellents x 5) + (62 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 255 Ratings = 4.722

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stretton Hall Nursing Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 11 Aug 2025

Please contact the Home for additional details.

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Awards / Recognitions (1)

Meet the Team (2)

Wendy

Wendy Gilbert

Job Title: Clinical Deputy Manager

Joined: 2023

She brings excellent clinical skills and strong leadership to her role, ensuring the highest standards of care and supporting both residents and staff with compassion and expertise.

Holly

Holly Challenor

Job Title: Admin Manager

Joined: 2022

From managing payroll and rostering to handling financial accounts and queries, she ensures everything runs seamlessly behind the scenes. With a background in the social care sector, Holly brings not only professionalism but also empathy and deep understanding to her work—qualities that make her an invaluable part of the team.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stretton Hall Nursing Home to verify any information. View our terms and conditions. Stretton Hall Nursing Home has an Enhanced Service - more info.