Ashton Lodge, London, London
Ashton Lodge, London, London
Ashton Lodge, London, London

Ashton Lodge is a quality, purpose built care home that offers specialist facilities and care from highly trained staff. The home aims to maintain good links within the community to provide meaningful visits, trips and activities for the residents who can enjoy taking part in regular group events.

The home has an open door policy, encouraging family and friends to come to the home and spend time with their loved ones. Whether it is spending time in the resident’s private bedroom, in the garden or in communal lounges, residents are helped to see their loved ones regularly.

Ashton Lodge provides care for people with dementia and nursing needs, as well as those with a physical disability or frailty.

Group: Lukka Care Homes

Person in charge: Carla Carvalho (Home Manager)

Local Authority / Social Services: London Borough of Barnet Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 92 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 40+.

Single Rooms: 92

Rooms with ensuite WC: 92

Facilities & Services: Palliative Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Ashton Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Ashton Lodge has a Review Score of 9.1 (9.128)

The Review Score of 9.1 (maximum of 10) for Ashton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Ashton Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.585 for Ashton Lodge is calculated as follows: ( (75 Excellents x 5) + (37 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 118 Ratings = 4.585

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.543 Points relating to the number of positive Reviews for Ashton Lodge is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 18.4 positive Reviews (92 registered maximum number of service users ÷ 5). 10 Reviews ÷ 18.4 Target = 0.543

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ashton Lodge?

  • Extremely LIKELY
    9
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ashton Lodge

  • Daughter of Resident/Service User
    3
  • Wife of Resident/Service User
    3
  • Son of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • more

I can highly recommend the nursing home where my husband, who was suffering from dementia and was wheelchair-bound, was a resident for over 3 years.

The nurses and carers gave my husband outstanding care during the difficult time where he was there. They were patient, kind and attentive to his needs.

The home is modern, clean and has a very pleasant atmosphere.

How likely would you be to recommend Ashton Lodge? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My husband had a stroke in February 2017 and he was in hospital for two months. We chose Ashton Lodge, recommended by a friend. In the last five months, he has recovered well, he is very alert because of the good care received at Ashton Lodge.

The manager as well as nursing staff, carers, activity co-ordinators are all amazing and very dedicated to their job. They are supportive to the family as well. There are lots of activities going on and in a calm atmosphere. Prayers are held and there are some visits from church people.

How likely would you be to recommend Ashton Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My 91year old aunt has been in Ashton Lodge for nine months. To say she loves it in the home is really not exaggerating. She is so well cared for and truly happy.
Daily activities and friends she has made, not forgetting the delightful staff, all help her to pass the day in a very contented way.
Whenever I visit she is always clean, smiling and with someone.
I felt I had to write this little review with all the bad press the UK care home system is receiving at the moment.
There are some caring homes out there and this is surely one of them.
I have to say my aunt is self-funded but I truly don't believe this is the reason my aunt is receiving such good treatment.

How likely would you be to recommend Ashton Lodge? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

The manageress has changed around this home dramatically! and has improved the decor,
co-ordinating, nursing care, the staff calibre, entertainment quality and the daily functions of this home is absolutely wonderful!! I can not fault anything!!! The manager and her staff genuinely give the proper and appropriate care and understand which is so important for a care home.

How likely would you be to recommend Ashton Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot speak too highly of the Management and staff at Ashton Lodge for the way they handled my friend's arrival.

My initial feeling, that he would get excellent care in a lively atmosphere where quality of life is important and love and understanding the guiding principles, was more than borne out by events.

My friend has poor sight and is very frail from malnutrition. Previous experiences made it hard for him to adjust to his new home and trust the people caring for him.

I really appreciated the way this challenging period was managed, especially that everyone was completely open to taking advice from me who knows him well to combine with their own experience and observations. It was great to feel part of a team with professional caring people who understand the importance of getting to know the person in their care.

And it worked wonders. My friend said recently "We have reached sanctuary." and "We can look forward to merrier times." Yes we can, thanks to Ashton Lodge!

How likely would you be to recommend Ashton Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Ashton Lodge has always been a very friendly and approachable care home. Atmosphere fantastic, office staff down to earth and the wonderful carers have been wonderful and kind to my mother and our family.
The new manager has even made a bigger impact on the home, improving it even more.
I am so glad I made the decision to put my beloved mother there and know she is in safe caring hands.

How likely would you be to recommend Ashton Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff at Ashton Lodge have been so kind and considerate for my mother who is 88 years and blind. She has been here almost one year and certainly makes her feel homely and part of an extended family. Sometimes the staff don't pick the phone up especially over the weekends when family members call to ask about the resident. More Gujarati speaking staff would be helpful as there are quite a few Gujarati residents.

How likely would you be to recommend Ashton Lodge? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Extremely satisfied by the service and support of staff who devoted all their time to care for their residents.

How likely would you be to recommend Ashton Lodge? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Just excellent and exceptional care. All carers are exceptional and caring.

How likely would you be to recommend Ashton Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy with everything - the carers and the cleanliness. Sometimes communications could be better.

How likely would you be to recommend Ashton Lodge? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

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