Ashton Lodge

95 The Hyde, Edgware Road, London NW9 6LE
Review Us
9.8 57 Reviews
  • Ashton Lodge, London
Ashton Lodge is a quality, purpose built care home that offers specialist facilities and care from highly trained staff. The home aims to maintain good links within the community to provide meaningful visits, trips and activities for the residents who can enjoy taking part in regular group events.

The home has an open door policy, encouraging family and friends to come to the home and spend time with their loved ones. Whether it is spending time in the resident’s private bedroom, in the garden or in communal lounges, residents are helped to see their loved ones regularly.

Ashton Lodge provides care for people with dementia and nursing needs, as well as those with a physical disability or frailty.
Show Ashton Lodge on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 93 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1700
  • Self-Funded Residential Dementia Care: £1400 – £1700
  • Self-Funded Nursing Care: £1400 – £1700
  • Self-Funded Nursing Dementia Care: £1400 – £1700
  • RESPITE Self-Funded Residential Care: £1400 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1700
  • RESPITE Self-Funded Nursing Care: £1400 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1400 – £1700

An assessment would be completed to determine the weekly cost

These prices are only a guideline, please contact Ashton Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Carla Carvalho (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (93)
  • Single Rooms with Ensuite Wet Room (93)

Ashton Lodge Reviews (57)

9.8

Ashton Lodge has a Review Score of 9.8 (9.800) out of 10, based on 24 reviews in the last 2 years.
Over all time Ashton Lodge has 57 reviews.

Overall Experience
  • 41
  • 13
  • 1
  • 1
  • 1
Date Published
  • 57
  • 5
  • 14
  • 24
  • 33
Reviewer Connection to Ashton Lodge
  • 13
  • 13
  • 6
  • 4
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 57, showing 1-20
Review from Vivian E (Friend of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with the service in this care home. I came to visit the former client and found her much for settled than in the place she was previously. The staff are friendly, warm and caring. The facilities are clean and well-suited for her care. The atmosphere and ambience of the care home
are beautiful and comfortable. This is an excellent standard on a whole.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kausalya S (Daughter of Resident) published on 8 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When all my options to keep my mom at home with me and care lapses I decided to admit her at a home. I have been to many homes and Ashton Lodge was the best choice and reluctantly admitted her there.
My selection was very good and since day 1 I noticed and appreciated the way the staff cared my mother.
The
home has very dedicated team and very helpful. Now I have no worries at all over my mom.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S M (Son of Resident) published on 10 June 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
We have a relative in this care home and we couldn't have been happier when they first went there. The staff are absolutely amazing. They really do care and go beyond normal service to help everyone. The problem now is that they don't have enough staff on duty to properly care for all the residents
. Sometimes if there is an emergency residents can be waiting up to an hour before someone gets to them. We have had to phone them to ask why no one is answering the call button? They are understaffed which is a worry for all.
Reply from Carla Carvalho, Manager at Ashton Lodge

We truly appreciate all feedback as it helps us to continually improve the care and support we provide.We are proud of our dedicated team, who consistently go above and beyond to provide high-quality, compassionate care to all residents. Our staffing levels are carefully maintained to ensure we are fully staffed at all times, with appropriate skill mix to meet the needs of those living in the home.While any care environment may occasionally experience short delays during unexpected emergencies, staff are trained to respond promptly and prioritise resident safety and wellbeing at all times. Systems are in place to ensure that residents calls for assistance are answered as quickly as possible, and these are monitored regularly.We remain committed to maintaining a safe, well-supported environment where residents feel cared for, families feel reassured, and quality of life is always at the heart of what we do.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Annemarie C (Sister of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was in Ashton Lodge from 2019 until March 2025 when he died in the Royal Free. I was always struck by how patient the staff were when my brother, who had dementia shouted and became difficult. The staff were very kindly and tolerant. There was a lovely atmosphere to the care home, with lots
of celebration for different festivals, Christmas, Hallowe'en, as well as festivals from other faiths, and the senior staff were very good at explaining things to me. Thank you very much! I am not sure how many stars to put for food and drink but he always liked it. And their party food was lovely.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Luisa H (Friend of Resident) published on 23 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent place for elderly care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robert R (Friend of Resident) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In my experience with Ashton Lodge, the care staff are very supportive and caring, always there to help, and the nursing staff are very attentive and understanding and always make time when you need information or to talk. And the management team are fantastic, always friendly and helpful when problems
need addressing.
All I can say is thank you so much to all the staff at Ashton Lodge for taking very good care of my friend.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret S (Sister of Resident) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The management and staff are fantastic. Whenever I visit my sister I can feel the warm atmosphere as soon as I arrive. The nurses and staff are extremely busy but they still find time to have a chat and a laugh with her. They also update us on her health issues and remind us of any hospital appointments.
My sister likes one-to-one rather than group activities of which they have many to choose from. This is solved by the carers painting her nails or chatting about TV programmes with her. In conclusion, I am always impressed with the parties they have throughout the year both for residents and families celebrating Christmas and Valentines to name but two. I would certainly recommend Ashton Lodge for your loved one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carmel M (Sister of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would like to thank all the staff, management, hotel services, staff, support staff including activities staff. The qualified nurses who carried out care to my sister who was a resident for two years as I would like to recommend Ashton Lodge for their wonderful dignified care given to my sister. We
thank you, I thank you Aston Lodge from all the family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Angiele M (Resident) assisted by family/friend published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My overall experience is great and that's because staff members are great and understanding. Residents are also nice and respectful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nargess D (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are caring and look after my father with advanced dementia. The activities are excellent and the management are very helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P S (Daughter of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with the service and care provided for my Mum who is a stroke patient. All the staff are very helpful, polite and go the extra mile when we have any concerns. Even the non-Gujarati staff make an effort to learn a few words to communicate with my Mum which I found very impressive. There
is a minor concern that I would like addressed is that when I visit I find Mum in an uncomfortable position. More frequent checks to her room to address this would be great. Also, some of the bedding/linen/pillows could be replaced.
Reply from Carla Carvalho, Manager at Ashton Lodge

Thank you so much for your lovely review and kind words about our team. We're thrilled to hear you're impressed with the care your mum receives, and the effort made to communicate with her-it means a great deal to us. Your thoughtful suggestions are very much appreciated, and we'll make it a priority to address the areas you have mentioned. Thank you for helping us continue to improve-we're truly grateful for your support!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N E (Sister of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
To all the staff and the manager, thank you for looking after my sister, as a family we couldn't have got better care for my sister.
She was shown respect dignity and kindness, we were met with kind caring staff each time we visited my sister. Again Thank you all from the bottom of my heart for providing
care love and compassion to my sister. Working and running a nursing home is a very difficult job but I can say with certainty that an excellent job both by management and staff was offered to my sister. Also, her husband and siblings were shown great respect and help when required.
Thank you Aston Lodge staff and management for all the kindness and care you provide to my sister and my family and sister's husband, again
Regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M D (Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm very happy with the service at Ashton Lodge, especially with one lady. Being at Ashton Lodge it feels like home. All the staff are very friendly and supportive. The management is very helpful whenever I have something to clarify.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tina H (Daughter of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were very helpful, caring and thoughtful towards my mum. They also looked after me as well, while I was visiting my mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B H (Husband of Resident) assisted by family/friend published on 30 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They looked after my wife for 7 weeks. She had dementia and stage 3 cancer. All the staff were excellent in looking after me and my wife.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David R (Son of Resident) published on 29 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my Mother passed on just after her 104th Birthday I was quite touched that her carers came into her room and said a little prayer over her; she had been there for a little over 3 years, as her needs were becoming more complex and although her skin was thin and easily bruised they were generous
in their efforts to protect it! Although she could barely construct a sentence they used their experience to estimate what she was in need of, including things like putting the TV on for her!
The food was varied and nourishing and she seemed to like the hot Chocolate a lot. The Nursing staff were kept busy with the variety of conditions presented and keen to help and encourage.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gary P (Nephew of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service, all staff very friendly and helpful. Highly recommended.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Bharat G (Son of Resident) published on 4 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For five years now my mother has been at Ashton Lodge Care Home. As a GP myself who has visited patients in countless care homes, I can, without any hesitation or doubt, say that Ashton Lodge is one of the best I have come across. It is clean and welcoming and the staff go above and beyond for the residents.
Thank you so much for caring!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Keyvan F (Son of Resident) published on 26 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very first day, Mum was admitted to Ashton Lodge, all the staff, carers and nursing staff have been amazing. They made my mum feel at home and comfortable. Made sure if we weren't sure, to ask them questions about anything. They make you always feel welcome, nothing is too much trouble and
you do not feel rushed. I am happy to leave my mum in such capable hands and I can go home knowing she is 100% being looked after properly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D P (Nephew of Resident) published on 21 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very well-run care home!
I was really impressed with the various facilities and the professional staff who deliver outstanding care to the residents as I always say who are not there by choice but by compulsions of their circumstances!
I attended their various functions, the last being the Christmas
Party a few days ago and you could see the passion and diligence of the care worker staff and I could see the resident's eyes light up with joy as it provided a diversion from the everyday routine!
I plan to also go for their Christmas lunch on 25th December and look forward to it indeed!
Bravo Ashton Lodge, may your endeavours go from strength to strength, onwards and upwards!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.800)

Overview of Review Score

The Review Score of 9.8 (9.800) out of 10 for Ashton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.800 for Ashton Lodge is calculated as follows: ( (226 Excellents x 5) + (52 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 280 Ratings = 4.8
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashton Lodge is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 93 registered maximum number of service users is 18.6, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Ashton Lodge

What types of Care is Ashton Lodge registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashton Lodge have?

There are 93 Single Rooms.

What are the Facilities & Services at Ashton Lodge?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Ashton Lodge to the centre of London?

7.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashton Lodge to verify any information. View our terms and conditions. Ashton Lodge has an Enhanced Service - more info.