Oakview Care Home

This was one of the care facilities given to us by Social Services, after an initial visit we came away comforted by the initial meeting of the staff and cleanliness. Having never used a home before for my mum, I walked away feeling that she would be cared for and she was! Mum was there for two weeks and I would feel comfortable and happy for her to stay again if required. Thank you.

I can't thank Oakview enough for supporting us as a family in our hardest times.

My mom was put in this lovely care home for respite, one staff member was lovely made the stay so easy good manager. Mom's stay was enjoyable for her. Made mom feel welcome home from home feeling. Menus choices were extremely good. Mom even got her hair cut and got her feet sorted out while she was in great service.

Both my Mom and us were treated as family members and continue to care about us as we do them. Absolutely brilliant.

So I just wanted to let you know that I appreciate everything Oakview does for my dad. No complaints. Just happy he’s happy! And happy he’s safe and cared for by lovely people

My mum has settled into this care home really well. The staff are very helpful and informative and always speak to me when I visit. The staff are very pleasant and helpful to Mum and encourages her in her hobbies and interests too. Mum's personal hygiene is excellent, and the building and rooms are very clean too. Each room has its own television and a bathroom. Overall, I am extremely happy with the care Mum is given and the facilities too. I would highly recommend this care home.

The staff of Oakview Care Home are all very helpful and caring to patients and relatives and will talk you through any problems and worries you may have about your loved one and explain things to you.

Everyone is so helpful, nothing is too much trouble. Always cheerful. They all provide excellent care. The home is so clean, has a lovely atmosphere when you walk in, so friendly. It's just like one big happy family.

Myself and my brother were sent to many homes and were pleased when Oakview Care Home said they would take my mother. I promised my mother we find her somewhere she would like to go, which was clean and comfortable and bright and have things to do. My mother was on dialysis so there were not many homes that could take her. The Nurses I could not thank them enough, they were outstanding. And looked after my mother very well. The staff are very caring and worked hard. The place itself is kept clean and modern. My mother's room was spacious with its own shower and toilet. The staff work hard trying to put on entertainment, games and keep fit which my mother loved when she was up for it. And having her hair done in the hairdressers they have.

Mum was a resident receiving nursing care from July 2018 - March 2020. We were extremely pleased with the care she received. With a very large family, so she had visits most days, and the staff throughout the home were friendly and welcoming to all. It was the first choice of nursing care for Mum, on recommendations and location for the family and we feel we could not have chosen better - only wish we had made the move from residential care sooner - we were very unhappy with the previous home.

The atmosphere throughout the home is very good, friendly staff who are well trained, understanding and give extra support to people with dementia. The activities are regular and suited to all the residents needs. It is very homely and residents are happy in the living room areas and the dining room is very pleasant for them to enjoy eating together, staff are always visible. I never worried about my mums care.

From my first visit, I knew I wanted my Mum to come to Oakview. My first instincts were right. The home has a wonderful staff who make it feel like the resident's home. It is very clean and the food is varied. Nothing is too much trouble if you have a problem either by management or staff.

If my parents were still alive and needed residential care I would only want them to be cared for at Oakview. My friend was always treated with respect, dignity, and as an equal. The staff were always kind, caring, and patient and looked at the heart of all service users and their talents. It has always been a joy to visit Oakview and to embrace the happy atmosphere. Thank you.

My mother has been resident at Oakview for the past five years and I only have positive things to say about this care facility. The staff on Elms are consistently warm and friendly to those living there and their visitors. They go the extra mile to make sure that attention is given to the things that make a real difference.

I have always had a positive response from staff on all visits. They are professional in their work, supportive to users and go the extra mile in their effort to serve. Oakview is an excellent residential home for all levels of residents.

I have found the home excellent and the staff are very good. I have been in some bad ones so I can tell the difference. I want to sell my house and stay with my 'family'. I am very fond of the entertainments lady, she is very helpful.

All of the staff cared for both my mother and father beautifully in the past weeks of their lives. They also took the time to ask the family how they were coping. I have been in touch with the home a number of times since their passing and have always been treated warmly and felt that although my parents were gone they were still there to support me. They are all caring, warm people who treated my parent with respect and dignity. Thank you all.

I am very happy for him to be at Oakview.

My mother in law is extremely well looked after for 6 1/2 years. She is clean, pain-free and peaceful, despite having advanced dementia. Issues arise due to the high standards we like as a family but they are addressed immediately and always resolved. The staff treat my mother in law as if she was a relative of theirs so she is shown kindness and compassion.

Wonderful home from home. Staff are professional and experienced but above all kind and compassionate. My mother is looked after extremely well and is peaceful, albeit she has advanced Alzheimer's. Issues that arise are dealt with promptly and effectively. The home is extremely well managed and highly recommended.