Oakview Care Home

14/20 Overfield Road, Bartley Green, Birmingham B32 3BA
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9.9 115 Reviews
  • Oakview Care Home, Birmingham
Oakview Care Home provides care to older people who need full time nursing or residential care, including dementia.

There are four spacious specialist units each with its own lounge, dining facilities.

The core values of the home - Compassion, Respect and Responsibility, resonate strongly throughout the home.

Residents are encouraged to be as independent as possible and their needs, wishes and culture requirements are put first. A person-centred care plan is built around each resident.

Kitchen staff prepare breakfasts, lunch with homemade soups and selection of sandwiches or warm lunches, and evening meals are outsourced and prepared and delivered by Apetito and full of nutrients. Residents have a choice to choose off menu daily.

Oakview care have now completed renovations, going from a 72 bed to a 97 bed home. Lovely gardens have been added, as well as a balcony on the nursing Dementia unit where Residents and families can sit out and enjoy the lovely outdoors.
There is also also a lovely quiet room on the residential dementia unit, where residents and families can sit and enjoy quietness, whilst watching a lovely sensory aquarium.
There is a new hairdressers room built for residents to enjoy every Monday, to sit and relax whilst having their hair done.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 97 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1095 – £1200
  • Self-Funded Nursing Care: £1194 – £1300
  • Self-Funded Nursing Dementia Care: £1255 – £1500
  • RESPITE Self-Funded Residential Care: £1100 – £1300
  • RESPITE Self-Funded Nursing Care: £1100 – £1400
  • RESPITE Self-Funded Nursing Dementia Care: £1300 – £1500

fee's may differ depending on the assessments and care needed, but please get intouch and we will talk you through it

These prices are only a guideline, please contact Oakview Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Oakview Care Home Ltd

Person in charge

  • Pal Grewal (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 57+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (97)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at any time of the day

Parking

  • There is a large car park at the front of the home giving easy access to the home

Oakview Care Home Reviews (115)

9.9

Oakview Care Home has a Review Score of 9.9 (9.935) out of 10, based on 82 reviews in the last 2 years.
Over all time Oakview Care Home has 115 reviews.

Overall Experience
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Date Published
  • 115
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Reviewer Connection to Oakview Care Home
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Total of 115, showing 101-115
Review from S S (Wife of Resident) published on 27 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is so helpful, nothing is too much trouble. Always cheerful. They all provide excellent care. The home is so clean, has a lovely atmosphere when you walk in, so friendly. It's just like one big happy family.
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Review from A W (Son of Resident) published on 28 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and my brother were sent to many homes and were pleased when Oakview Care Home said they would take my mother. I promised my mother we find her somewhere she would like to go, which was clean and comfortable and bright and have things to do. My mother was on dialysis so there were not many homes
that could take her. The Nurses I could not thank them enough, they were outstanding. And looked after my mother very well. The staff are very caring and worked hard. The place itself is kept clean and modern. My mother's room was spacious with its own shower and toilet. The staff work hard trying to put on entertainment, games and keep fit which my mother loved when she was up for it. And having her hair done in the hairdressers they have.
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Review from B J (Daughter of Resident) published on 11 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was a resident receiving nursing care from July 2018 - March 2020. We were extremely pleased with the care she received. With a very large family, so she had visits most days, and the staff throughout the home were friendly and welcoming to all. It was the first choice of nursing care for Mum, on
recommendations and location for the family and we feel we could not have chosen better - only wish we had made the move from residential care sooner - we were very unhappy with the previous home.
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Review from M M (Daughter of Resident) published on 10 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The atmosphere throughout the home is very good, friendly staff who are well trained, understanding and give extra support to people with dementia. The activities are regular and suited to all the residents needs. It is very homely and residents are happy in the living room areas and the dining room
is very pleasant for them to enjoy eating together, staff are always visible. I never worried about my mums care.
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Review from J S (Daughter of Resident) published on 24 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my first visit, I knew I wanted my Mum to come to Oakview. My first instincts were right. The home has a wonderful staff who make it feel like the resident's home. It is very clean and the food is varied. Nothing is too much trouble if you have a problem either by management or staff.
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Review from Maria H (Friend of Resident) published on 24 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If my parents were still alive and needed residential care I would only want them to be cared for at Oakview. My friend was always treated with respect, dignity, and as an equal. The staff were always kind, caring, and patient and looked at the heart of all service users and their talents. It has always
been a joy to visit Oakview and to embrace the happy atmosphere. Thank you.
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Review from Carol D (Daughter of Resident) published on 18 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been resident at Oakview for the past five years and I only have positive things to say about this care facility. The staff on Elms are consistently warm and friendly to those living there and their visitors. They go the extra mile to make sure that attention is given to the things that
make a real difference.
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Review from K H (Brother of Resident) published on 18 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always had a positive response from staff on all visits. They are professional in their work, supportive to users and go the extra mile in their effort to serve. Oakview is an excellent residential home for all levels of residents.
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Review from Brian R (Resident) published on 15 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the home excellent and the staff are very good. I have been in some bad ones so I can tell the difference. I want to sell my house and stay with my 'family'. I am very fond of the entertainments lady, she is very helpful.
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Review from Jean M (Daughter of Resident) published on 27 March 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
All of the staff cared for both my mother and father beautifully in the past weeks of their lives. They also took the time to ask the family how they were coping. I have been in touch with the home a number of times since their passing and have always been treated warmly and felt that although my parents
were gone they were still there to support me. They are all caring, warm people who treated my parent with respect and dignity. Thank you all.
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Review from Gwen S (Wife of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was pleased to get a place at Oakview for my husband as I had received good reviews for it and found all to be true.
The place is so clean and effectively run and all the staff, carers and office, cleaning, laundry, kitchen are so helpful, polite and caring that it really helps me to come to terms
with my husband's problems.
I am very happy for him to be at Oakview.
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Review from P W (Son-in-law of Resident) published on 28 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law is extremely well looked after for 6 1/2 years. She is clean, pain-free and peaceful, despite having advanced dementia. Issues arise due to the high standards we like as a family but they are addressed immediately and always resolved. The staff treat my mother in law as if she was a
relative of theirs so she is shown kindness and compassion.
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Review from S W (Daughter of Resident) published on 28 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful home from home. Staff are professional and experienced but above all kind and compassionate. My mother is looked after extremely well and is peaceful, albeit she has advanced Alzheimer's. Issues that arise are dealt with promptly and effectively. The home is extremely well managed and highly
recommended.
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Review from Rita G (Wife of Resident) published on 25 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband moved into Oakview Care home in November 2018. The staff there are very friendly, caring and nothing is too much trouble. He is on Ash Unit. The meals are really good. The domestics work very hard to keep the home clean. I can't praise everyone who works there highly enough. They really look
after my husband, with respect, dignity and very caring.
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Review from Jackie M (Niece of Resident) published on 9 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has spent the last ten months at Oakview receiving excellent nursing care from some lovely staff. He has been happy and comfortable during his time here, kept clean and shaven, well fed and treated with dignity. The staff have also been very welcoming and caring towards his wife who visits
daily. Christmas was made memorable with a special three course meal and a gift, and thoughtfully birthdays are also acknowledged. On each occasion I have been met with helpful kind staff, from reception through to nursing, and all in an exceptionally clean and calm environment.
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Current Review Score: 9.9 (9.935)

Overview of Review Score

The Review Score of 9.9 (9.935) out of 10 for Oakview Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 82 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 81 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.935 for Oakview Care Home is calculated as follows: ( (926 Excellents x 5) + (38 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 976 Ratings = 4.935
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oakview Care Home is based on 81 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 97 registered maximum number of service users is 19.4, which has been reached with 81 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 May 2024

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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