14/20 Overfield Road, Bartley Green, Birmingham B32 3BA
Owner: Oakview Care Home Ltd
Person in charge: James Parkes (Manager)
Local Authority / Social Services: Birmingham City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 72 Service Users
Registered Care Categories*: Dementia • Old Age • Younger Adults
Single Rooms: 72
Rooms with ensuite WC: 72
Latest Care Quality Commission* Report on Oakview Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Oakview Care Home has a Review Score of 6.5 (6.452)
The Review Score of 6.5 (maximum of 10) for Oakview Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Oakview Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.5 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.917 for Oakview Care Home is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.535 Points relating to the number of positive Reviews for Oakview Care Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 14.4 positive Reviews (72 registered maximum number of service users ÷ 5). 1 Reviews ÷ 14.4 Target = 0.069 , then divided by 2 = 0.035
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Jackie M (Niece of Resident) on Wednesday 24 February 2016. Relates to February 2016.
My uncle has spent the last ten months at Oakview receiving excellent nursing care from some lovely staff. He has been happy and comfortable during his time here, kept clean and shaven, well fed and treated with dignity. The staff have also been very welcoming and caring towards his wife who visits daily. Christmas was made memorable with a special three course meal and a gift, and thoughtfully birthdays are also acknowledged. On each occasion I have been met with helpful kind staff, from reception through to nursing, and all in an exceptionally clean and calm environment.
How likely would you be to recommend Oakview Care Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Oakview Care Home