Oakview Care Home

14/20 Overfield Road, Bartley Green, Birmingham B32 3BA
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9.9 115 Reviews
  • Oakview Care Home, Birmingham
Oakview Care Home provides care to older people who need full time nursing or residential care, including dementia.

There are four spacious specialist units each with its own lounge, dining facilities.

The core values of the home - Compassion, Respect and Responsibility, resonate strongly throughout the home.

Residents are encouraged to be as independent as possible and their needs, wishes and culture requirements are put first. A person-centred care plan is built around each resident.

Kitchen staff prepare breakfasts, lunch with homemade soups and selection of sandwiches or warm lunches, and evening meals are outsourced and prepared and delivered by Apetito and full of nutrients. Residents have a choice to choose off menu daily.

Oakview care have now completed renovations, going from a 72 bed to a 97 bed home. Lovely gardens have been added, as well as a balcony on the nursing Dementia unit where Residents and families can sit out and enjoy the lovely outdoors.
There is also also a lovely quiet room on the residential dementia unit, where residents and families can sit and enjoy quietness, whilst watching a lovely sensory aquarium.
There is a new hairdressers room built for residents to enjoy every Monday, to sit and relax whilst having their hair done.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 97 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1095 – £1200
  • Self-Funded Nursing Care: £1194 – £1300
  • Self-Funded Nursing Dementia Care: £1255 – £1500
  • RESPITE Self-Funded Residential Care: £1100 – £1300
  • RESPITE Self-Funded Nursing Care: £1100 – £1400
  • RESPITE Self-Funded Nursing Dementia Care: £1300 – £1500

fee's may differ depending on the assessments and care needed, but please get intouch and we will talk you through it

These prices are only a guideline, please contact Oakview Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Oakview Care Home Ltd

Person in charge

  • Pal Grewal (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 57+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (97)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at any time of the day

Parking

  • There is a large car park at the front of the home giving easy access to the home

Oakview Care Home Reviews (115)

9.9

Oakview Care Home has a Review Score of 9.9 (9.935) out of 10, based on 82 reviews in the last 2 years.
Over all time Oakview Care Home has 115 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Oakview Care Home
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Total of 115, showing 1-20
Review from I F (Friend of Resident) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oakview Care Home has provided outstanding care for an old family friend for nearly 3 years. The staff show compassion, care and interest in the residents with a real homely atmosphere. From reception through to all those looking after the residents we've found the home welcoming and caring. It has
always been spotless on visits. One visit will convince you that you've found the right home for a loved one.
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Review from Annette P (Wife of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the care and compassion shown by the staff to my husband. The level of personal attention and concern they showed was truly exceptional. The home itself is warm clean, and welcoming, with a real sense of community. Your professionalism will never be forgotten.
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Review from Paul W (Son-in-law of Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely care home where residents are treated with dignity. Rooms are very clean with great facilities. Staff are very approachable and offer support and help to family members in what cab be a difficult first time experience.
Reply from Pal Grewal, Manager at Oakview Care Home

Thank you for your thoughtful comments. I'm so pleased to hear that you've had a positive experience at Oakview and that you feel our residents are treated with dignity and respect. Supporting families through those early, often emotional days is something we care deeply about, so your words mean a lot to us.Thank you again for your kind feedback.

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Review from J P (Partner of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oakview Care Home is a very welcoming home, very nice, clean and all the staff are all very friendly. They look after everyone really well and is run very well by the management and staff.
Reply from Pal Grewal, Manager at Oakview Care Home

Thank you so much for your lovely feedback. Its wonderful to hear that you find Oakview welcoming, clean, and well-managed. Your kind words about our team mean a great deal, and we're proud to care for our residents in such a supportive environment.

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Review from G S (Daughter of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Oakview care home for 6 months now after 6 months in hospital and rehab. She settled in really well. All the staff are very welcoming. Nothing is too much trouble - even for the family. Its the hardest decision we had to make but also the best. Thank you to all the staff including management.
Reply from Pal Grewal, Manager at Oakview Care Home

Thank you for sharing such kind and heartfelt feedback. I understand how difficult the decision to move a loved one into care can be, and so pleased to hear that your mum has settled in well at Oakview.Your appreciation means a great deal to the entire team - from care staff to management - and we're truly grateful for your trust. It's our privilege to support both your mum and your family.

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Review from S P (Son of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oakview is friendly, professional and well run care home. The staff are all approachable and very helpful and will send time with dad. The activities and activity staff goes all out to get everyone involved and there are plenty of activities available. Food is varied and they will offer what a person
wants if they ask. Overall cannot complain about staff or care home. 10 out of 10 all round.
Reply from Pal Grewal, Manager at Oakview Care Home

Thank you so much for your thoughtful feedback and your kind words about Oakview. I'm pleased to hear that your dad is receiving the care and attention he deserves, and that you've had such a positive experience with our team.It's wonderful to know that our activity staff and unit team are making a meaningful difference, and we're grateful for your recognition of the effort that goes into creating a supportive and engaging environment.Your 10 out of 10 means a great deal to us - thank you again!

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Review from Alan M (Son-in-law of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel that my mother-in-law is having excellent care and efforts are always being made to include her in activities. Her room is very pleasant and it is wonderful to have the "quiet" room on the floor below it to take her to for a chat and cup tea.
There are regular activities for her to do, and she
has enjoyed the sing songs.
She has started to settle more and it is lovely to hear her say that she likes it here. The staff are also very friendly.
Reply from Pal Grewal, Manager at Oakview Care Home

Thank you so much for your kind words. I'm delighted to hear that your mother-in-law is settling in well and enjoying the activities, especially the singalongs. It's wonderful to know that the quiet room and her surroundings are adding to her comfort.I truly appreciates your recognition-it means a lot to staff caring for your mother-in-law. We'll continue doing our best to ensure she feels happy, included, and well cared for every day.

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Review from S C (Niece of Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie only came in last night (6/5). I came this afternoon, she looks much better already and we had a great time with karaoke, sing songs. The staff are lovely, helpful.
Reply from Pal Grewal, Manager at Oakview Care Home

Thank you so much for taking the time to write a review. We really appreciate your kind and thoughtful words and glad that your enjoyed your visit.

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Review from R P (Son of Resident) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been at Oakview since February of this year.
The care he is receiving has been first rate from day 1.
The care team are fantastic and treat my dad with the utmost respect. I would recommend Oakview 100% for future residents.
Reply from Lisa Sutton, Deputy Manager at Oakview Care Home

Thank you for taking the time to leave us a review, it is greatly appreciated. I will pass this review onto the staff also

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Review from Alan B (Brother-in-law of Resident) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I first saw Oakview I was very impressed how clean it was, no smell. Everyone was very helpful. They can't do enough, very pleased.
Reply from Lisa Sutton, Deputy Manager at Oakview Care Home

Thank you for taking the time to leave a kind review, I will pass this onto to staff also to show how they are appreciated to keeping the home so clean also.

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Review from R F (Son of Resident) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have been excellent, extremely helpful and caring. Nothing is too much trouble for them. Always keeping you informed of what's going on, from care to activities that are planned. My dad was on Beech unit to start and then move to Ash. And the care was second to none. I would happily recommend
this care home to all my friends and family.
Reply from Lisa Sutton, manager at Oakview Care Home

Thank you for your kind review, we do appreciate it

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Review from M F (Wife of Resident) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would not hesitate in recommending this home to anyone needing care for their loved ones. I have seen professionalism, care, empathy, and true companionship. Thank you all so much.
Reply from Lisa Sutton, Deputy Manager at Oakview Care Home

Thank you for taking the time to leave a kind review, we do appreciate it,

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Review from D F (Daughter-in-law of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care Dad received during his stay at Oakview, he was entertained and cared for so well on Beech Unit before being transferred to Ash Unit for end-of-life care.
The staff are so caring compassionate, not only to my relative but to all of is as a family. We can't thank you all enough.
Reply from Lisa Sutton, Deputy Manager at Oakview Care Home

Thank you for taking the time to leave a review, and thank you for your kind words, I will pass this onto the staff to show them also.It was our pleasure to look after your dad, and that you chose Oakview care home.

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Review from A F (Granddaughter of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grandad cared for on beech unit. Dementia care was amazing and granddad was always happy and clean and cared for. Moved to ash unit for EOL care and cannot praise them enough. Cared for just as well as we could of at home and we as a family were looked after and felt at home.
Reply from Lisa Sutton, Deputy Manager at Oakview Care Home

Thank you for taking the time to leave a review, and thank you for your kind words, I will pass this onto the staff to show them also.It was our pleasure to look after your Grandad, and that you chose Oakview care home.

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Review from Graham F (Son of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been a resident here since January. The care and support provided by the staff has been excellent. They have looked after dad through some difficult times and kept family updated regularly. I cannot thank staff enough for all the love and care they provided.
Reply from Lisa Sutton, Deputy Manager at Oakview Care Home

Thank you for taking the time to leave a review, and thank you for your kind words, I will pass this onto the staff to show them also.It was our pleasure to look after your dad, and that you chose Oakview care home.

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Review from M W (Granddaughter of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friday 11th was a difficult day for us as a family, "celebrating" Nan's birthday, knowing it would be our last birthday with us.
When we went out onto the balcony, we had the pleasure of witnessing the residents having a dance and a sing-along on the grass area organised by the activity coordinator.
They are a credit to Oakview, keep it up! The residents really enjoyed themselves. It was lovely to see!
Reply from Lisa Sutton, Deputy manger at Oakview Care Home

Thank you for leaving a comment at this sad time and acknowledging what great work our staff are doing.It is always nice to give staff feedback on all the hard work that they do and be appreciated.Thank you

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Review from B W (Friend of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As I walked into Oakview Care Home, I was made to feel welcome by the staff, the activities coordinator had that much energy and enthusiasm with the residents taking part in their activities. The cleanliness of the care home is outstanding, my friend looked very well and looked after, it was like home
from home. The manager certainly knows how to run a care home very well.
Reply from Pal Grewal, Manager at Oakview Care Home

Thank you so much for your kind and thoughtful words about your recent visit. It truly means a great deal to our entire team to hear such positive feedback.We are delighted that you felt welcomed and that our activities coordinator's enthusiasm stood out - we believe that meaningful engagement and joyful moments are essential to our residents' well-being. Maintaining a clean, safe, and homely environment is a top priority for us, and we're so pleased to hear that it came through during your visit.Knowing that your friend looked well and cared for is exactly the reassurance we strive to provide to loved ones. Your recognition of our team's dedication and the way we run our home is deeply appreciated.

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Review from D W (Daughter of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very friendly. Nothing is too much trouble, fantastic. Could not fault the staff and Oak View, as a nursing home. A lovely place. So pleased my mom came here.
Reply from Lisa Sutton, Deputy Manager at Oakview Care Home

Thank you for taking the time to post such a lovely review for us. Your feedback means a lot and motivates our teams to continue striving for excellence so thank you. We are happy that you chose our home for your mom, and she settled well here too.

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Review from A W (Father-in-law of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly caring staff can't do enough for everyone.
Reply from Lisa Sutton, deputy Manger at Oakview Care Home

Thank you for taking the time to post such a lovely review for us. Your feedback means a lot and motivates our teams to continue striving for excellence so thank you. Should you wish to suggest any ideas for improvement, please get in touch.

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Review from K P (Daughter of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel I did the right move when my mom came to Oakview. They are all amazing, friendly and I can't thank them enough for the care my mom gets.
Reply from Lisa Sutton, deputy manager at Oakview Care Home

Thank you for taking the time to post such a lovely review for us. Your feedback means a lot and motivates our teams to continue striving for excellence so thank you.

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Current Review Score: 9.9 (9.935)

Overview of Review Score

The Review Score of 9.9 (9.935) out of 10 for Oakview Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 82 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 81 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.935 for Oakview Care Home is calculated as follows: ( (926 Excellents x 5) + (38 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 976 Ratings = 4.935
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oakview Care Home is based on 81 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 97 registered maximum number of service users is 19.4, which has been reached with 81 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 May 2024

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Oakview Care Home

What types of Care is Oakview Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oakview Care Home have?

There are 97 Single Rooms.

What are the Facilities & Services at Oakview Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oakview Care Home to the centre of Birmingham?

4.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakview Care Home to verify any information. View our terms and conditions. Oakview Care Home has an Enhanced Service - more info.