Oakview Care Home

14/20 Overfield Road, Bartley Green, Birmingham B32 3BA

Owner: Oakview Care Home Ltd

Person in charge: James Parkes (Manager)

Local Authority / Social Services: Birmingham City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 72 Service Users

Registered Care Categories*: Dementia • Old Age • Younger Adults

Single Rooms: 72

Rooms with ensuite WC: 72

Latest Care Quality Commission* Report on Oakview Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

4.9 Oakview Care Home has a Review Score of 4.9 (4.917)

The Review Score of 4.9 (maximum of 10) for Oakview Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Oakview Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.917 for Oakview Care Home is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 0 Points relating to the number of positive Reviews for Oakview Care Home is based on 0 positive Reviews in the last 12 months and is calculated as follows:

    1. 0 = 0

    2. Target of 14.4 positive Reviews (72 registered maximum number of service users ÷ 5). 0 Reviews ÷ 14.4 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oakview Care Home?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oakview Care Home

  • Niece of Resident/Service User
    1

My uncle has spent the last ten months at Oakview receiving excellent nursing care from some lovely staff. He has been happy and comfortable during his time here, kept clean and shaven, well fed and treated with dignity. The staff have also been very welcoming and caring towards his wife who visits daily. Christmas was made memorable with a special three course meal and a gift, and thoughtfully birthdays are also acknowledged. On each occasion I have been met with helpful kind staff, from reception through to nursing, and all in an exceptionally clean and calm environment.

How likely would you be to recommend Oakview Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Oakview Care Home

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(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

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Awards / Recognitions

November 2014

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Oakview Care Home