Oakview Care Home

14/20 Overfield Road, Bartley Green, Birmingham B32 3BA
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9.9 135 Reviews
  • Oakview Care Home, Birmingham
Oakview Care Home provides care to older people who need full time nursing or residential care, including dementia.

There are four spacious specialist units each with its own lounge, dining facilities.

The core values of the home - Compassion, Respect and Responsibility, resonate strongly throughout the home.

Residents are encouraged to be as independent as possible and their needs, wishes and culture requirements are put first. A person-centred care plan is built around each resident.

Kitchen staff prepare breakfasts, lunch with homemade soups and selection of sandwiches or warm lunches, and evening meals are outsourced and prepared and delivered by Apetito and full of nutrients. Residents have a choice to choose off menu daily.

Oakview care have now completed renovations, going from a 72 bed to a 97 bed home. Lovely gardens have been added, as well as a balcony on the nursing Dementia unit where Residents and families can sit out and enjoy the lovely outdoors.
There is a new hairdressers room built for residents to enjoy every Monday, to sit and relax whilst having their hair done.
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Care Provided by Oakview Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 97 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1095 – £1200
  • Self-Funded Nursing Care: £1194 – £1300
  • Self-Funded Nursing Dementia Care: £1255 – £1500
  • RESPITE Self-Funded Residential Care: £1100 – £1300
  • RESPITE Self-Funded Nursing Care: £1100 – £1400
  • RESPITE Self-Funded Nursing Dementia Care: £1300 – £1500

fee's may differ depending on the assessments and care needed, but please get intouch and we will talk you through it

These prices are only a guideline, please contact Oakview Care Home to find out the exact price for your requirements.

Contact Oakview Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Oakview Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Oakview Care Home Ltd
  • Privately Owned

Person in Charge

  • Pal Grewal (Manager)

Local Authority / Social Services

Admission Information

  • Ages 57+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (97)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (97)

Visiting

  • Visitors are welcome at any time of the day

Parking

  • There is a large car park at the front of the home giving easy access to the home

Oakview Care Home Reviews (135)

9.9

Oakview Care Home has a Review Score of 9.9 (9.948) out of 10, based on 97 reviews in the last 2 years.
Over all time Oakview Care Home has 135 reviews.

Overall Experience
  • 129
  • 5
  • 1
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Date Published
  • 135
  • 21
  • 42
  • 97
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Reviewer Connection to Oakview Care Home
  • 43
  • 24
  • 11
  • 9
  • 9
  • 6
  • 5
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 135, showing 1-20
Review from S C (Granddaughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bonnie is a highly experienced staff member, she is always welcoming and very engaging with our nan. Our nan is always smiling and takes part in all the activities which is a joy to see.
Reply from Lisa Sutton, Deputy Manager at Oakview Care HomeThank you for taking the time to write a review, we really appreciate it. And we are happy that your nan is enjoying the Activities here at Oakview care hoem.
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Review from Kevin C (Son of Resident) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service for my mother! The activities are great ran by Bonnie!
Reply from Lisa Sutton, Deputy Manager at Oakview Care HomeThank you for taking the time to send a review, we really appreciate it, and we are so glad your mom is settled in and you are happy, I will pass this message on to the staff on unit as it is lovely that they are appreciated for all there hard work as well as rest of the staff at Oakview who make this home as special as it is.
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Review from L C (Daughter-in-law of Resident) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law lives at Oakview Care Home, she loves it here. The activities are fantastic, organised by Bonnie!
Reply from Lisa Sutton, Deputy Manager at Oakview Care HomeThank you for taking the time to send a review, we really appreciate it, and we are so glad your mother in law is settled in and you are happy, I will pass this message on to the staff and activities team as it is lovely that they are appreciated for all there hard work as well as rest of the staff at Oakview who make this home as special as it is.
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Review from K C (Granddaughter of Resident) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan is so happy here - she loves taking part is the activities which Bonnie and staff work hard to put on. My nan is always safe and well looked after.
Reply from Lisa Sutton, Deputy Mnager at Oakview Care HomeThank you for taking the time to send a review, we really appreciate it, and we are so glad your nan is enjoying the activities I will pass this message on to the staff and activities team as it is lovely that they are appreciated for all there hard work as well as rest of the staff at Oakview who make this home as special as it is.
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Review from Maria C (Daughter of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
OakView Care Home is exceptional. From my first visit to check out if this care home was the most suitable one for my mother, it felt homely friendly and very welcoming from the moment I walked in.
My mom was admitted on Ash the nursing unit where she is giving exceptional care by all the staff to
the point where nothing is too much trouble for them.
This care home is always keeping very clean and has a lovely feel about it. I would highly recommend it.
Reply from Lisa Sutton, Deputy Mnager at Oakview Care HomeThank you for taking the time to send a review, we really appreciate it, and we are so glad your mom is settled in and you are happy, I will pass this message on to the staff on ash unit as it is lovely that they are appreciated for all there hard work as well as rest of the staff at Oakview who make this home as special as it is.
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Review from Joy H (Daughter of Resident) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The compassion shown by the staff while caring for mum especially for "end of life" was absolutely wonderful. Mum passed away peaceful and free from pain. Excellent service provided.
Reply from Lisa Sutton, Deputy Manager at Oakview Care HomeThank you for taking the time to write a review, we do appreciate it, and thank you for lovely comment, I will pass this onto all staff
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Review from Gail B (Daughter of Resident) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with how mom was cared for. Especially at the end, very caring + compassionate.
Reply from Lisa Sutton, Deputy Manager at Oakview Care HomeThank you for taking the time to write a review, we do appreciate it, and thank you for lovely comment, I will pass this onto all staff
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Review from Claire P (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant. Staff are amazing as usual. Dad's care is amazing, he's always clean. They have so much patience with him. Can't fault them! Thank you for all your amazing work!
Reply from Lisa Sutton, Deputy Manager at Oakview Care HomeThank you for taking the time to write a review, we do appreciate it, and thank you for lovely comment, I will pass this onto all staff
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Review from Liane B (Daughter of Resident) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Oakview for a number of years and I have been delighted with the care provided during the whole time. This was highlighted recently when she became unwell, it was so moving to see carers and domestics from across different units that know her, come to wish her well and support
us. My mother spent most time on Beech, where she enjoyed singing and dancing activities. When she reached her 80th Birthday, everyone made it so special when our family visited to celebrate with her. Following expected deterioration due to her condition, my mother was moved to Ash, as a nursing unit met her needs more. As well as the outstanding care she has received, the team are caring and considerate to us, ready with a hug if upset. I would not hesitate to recommend Oakview looking for a caring environment for their loved ones.
Reply from Lisa Sutton, Deputy Manager at Oakview Care HomeThank you for taking the time to write a review, we do appreciate it, and thank you for lovely comment, I will pass this onto all staff
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Review from R P (Son of Resident) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, an excellent home for residents, the staff are superb and attend to everything needed.
Reply from Lisa Sutton, Deputy Manager at Oakview Care HomeThank you for taking the time to write a review, we do appreciate it, and thank you for lovely comment, I will pass this onto all staff
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Review from Nick S (Son of Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my first time in visiting my father and have been very impressed with the cleanliness, the helpful staff and activities for the residents. The food was nice and all seemed to be eaten by the residents.
Reply from Lisa Sutton, Deputy manager at Oakview Care HomeThank you for taking the time to write a review, we do appreciate it, and thank you for lovely comment, I will pass this onto all staff
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Review from Karen B (Daughter of Resident) published on 28 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No problems, dad is very content and happy, which is a relief for all the family. Staff are helpful, kind and hard working. All activities are engaging and very good.
Reply from Lisa Sutton, Deputy manger at Oakview Care HomeThank you for taking the time to share your comment, and we are so happy Dad is settled here at Oakview, and and I will let the staff know your appreciation of their hardwork
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Review from J C (Daughter of Resident) published on 28 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is amazing. Staff are very caring and friendly. Mom takes part in activities every day. Overall, Oakview is the best care home I would recommend.
Reply from Lisa Sutton, Deputy manger at Oakview Care HomeThank you for such a lovely comment, and taking the time to one.
I will certainly let the staff know what a wonderful job they are doing
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Review from Lisa E (Daughter of Resident) published on 28 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall pleased with the care my mother gets.
Reply from Lisa Sutton, Deputy Manger at Oakview Care HomeThank you for taking the time to comment, and we are pleased that you are happy with care your mom is getting at Oakview care home
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Review from Sharon C (Daughter of Resident) published on 14 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bonnie organised a fantastic multicultural event for staff , residents and families. The unit was decorated exceptionally and reflective of the diverse team
Bonnie passion and care for the residents is evident in all she does she had everyone up and dancing! It was a great event enjoyed by all
We
love Bonnie xxx
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Review from Matthew E (Son of Resident) published on 23 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Night and day difference from the last care home Dad was in. Staff are fantastic and plenty around at all times when I've visited. Dad seems to be more settled and is now joining in with the activities with some encouragement from the carers. Management are on the ball and easy to reach if you need
and all staff I have encountered are warm, friendly and appear more than happy to help. Dad has only been there since 1st September '25 and we have zero complaints or concerns so far.


After a disappointing experience at the previous home, Mum is now more settled and has confidence that Oakview are able and competent to look after Dad and his needs. Thank you to Pal and Angela especially, who have restored our faith!

Reply from Lisa Sutton, deputy manger at Oakview Care HomeThank you for taking the time to write a review we really appreciate it, and we are very happy dada has settled well at Oakview care home, and you and mom are happy, as always we are always here if you need a chat.
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Review from Michael E (Son of Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came to visit mum, she was outside doing activities. She was really enjoying herself.
Reply from Pal Grewal, Manager at Oakview Care HomeThank you so much for taking the time to post a review. It means a lot to all of us who deliver the care and activities. I'm so pleased to hear that your mum is taking part and enjoying the activities organised by our staff.
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Review from I G (Wife of Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have wanted my husband to be admitted to Oakview for several months, but unfortunately, due to medical issues, he was only admitted 3 days ago. I came for a visit in March to look around and knew this was the right place for him. These last few days have proved my instinct was right. I have received
nothing but kindness from the staff, and my husband has been made comfortable and settled. Thanks to Pal, the manager who cares, even though she never met me in person, she was so supportive and kept a bed free for him until he was admitted.
Reply from Pal Grewal, Manager at Oakview Care HomeThank you so much for taking the time to share your review. I know the journey has not been easy for you both. It was a real privilege to finally meet you. I'm truly glad to hear that we were able to meet your expectations and that you felt treated with such kindness at Oakview. Your thoughtful words mean so much, and I will be sure to share them with the whole team.
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Review from Maureen D (Partner of Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home very welcoming and very good with the residents. Very clean. staff, especially Yvonne, who is super with residents and is well liked by all.
Reply from Lisa Sutton, Team leader at Oakview Care HomeThank you for taking the time to share your review, it is very much appreciated
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Review from Julie B (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with the care home. Staff are very nice, and they look after Mom very well. Mom is a lot better here. Entertainer is very good, friendly and look after everyone. Food is nice.
Reply from Lisa Sutton, Deputy manger at Oakview Care HomeThank you for taking the time to share your review, we do appreciate it
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Current Review Score: 9.9 (9.948)

Overview of Review Score

The Review Score of 9.9 (9.948) out of 10 for Oakview Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 97 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 96 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.948 for Oakview Care Home is calculated as follows: ( (1110 Excellents x 5) + (35 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 1157 Ratings = 4.948
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oakview Care Home is based on 96 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 97 registered maximum number of service users is 19.4, which has been reached with 96 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 May 2024

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Oakview Care Home

What types of Care is Oakview Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oakview Care Home have?

There are 97 Single Rooms.

What are the Facilities & Services at Oakview Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oakview Care Home to the centre of Birmingham?

4.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakview Care Home to verify any information. View our terms and conditions. Oakview Care Home has an Enhanced Service - more info.