Oakview Care Home

14/20 Overfield Road, Bartley Green, Birmingham B32 3BA
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9.9 125 Reviews
  • Oakview Care Home, Birmingham
Oakview Care Home provides care to older people who need full time nursing or residential care, including dementia.

There are four spacious specialist units each with its own lounge, dining facilities.

The core values of the home - Compassion, Respect and Responsibility, resonate strongly throughout the home.

Residents are encouraged to be as independent as possible and their needs, wishes and culture requirements are put first. A person-centred care plan is built around each resident.

Kitchen staff prepare breakfasts, lunch with homemade soups and selection of sandwiches or warm lunches, and evening meals are outsourced and prepared and delivered by Apetito and full of nutrients. Residents have a choice to choose off menu daily.

Oakview care have now completed renovations, going from a 72 bed to a 97 bed home. Lovely gardens have been added, as well as a balcony on the nursing Dementia unit where Residents and families can sit out and enjoy the lovely outdoors.
There is a new hairdressers room built for residents to enjoy every Monday, to sit and relax whilst having their hair done.
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Care Provided by Oakview Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 97 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1095 – £1200
  • Self-Funded Nursing Care: £1194 – £1300
  • Self-Funded Nursing Dementia Care: £1255 – £1500
  • RESPITE Self-Funded Residential Care: £1100 – £1300
  • RESPITE Self-Funded Nursing Care: £1100 – £1400
  • RESPITE Self-Funded Nursing Dementia Care: £1300 – £1500

fee's may differ depending on the assessments and care needed, but please get intouch and we will talk you through it

These prices are only a guideline, please contact Oakview Care Home to find out the exact price for your requirements.

Contact Oakview Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Oakview Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Oakview Care Home Ltd
  • Privately Owned

Person in Charge

  • Pal Grewal (Manager)

Local Authority / Social Services

Admission Information

  • Ages 57+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (97)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (97)

Visiting

  • Visitors are welcome at any time of the day

Parking

  • There is a large car park at the front of the home giving easy access to the home

Oakview Care Home Reviews (125)

9.9

Oakview Care Home has a Review Score of 9.9 (9.940) out of 10, based on 90 reviews in the last 2 years.
Over all time Oakview Care Home has 125 reviews.

Overall Experience
  • 119
  • 5
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Date Published
  • 125
  • 14
  • 48
  • 90
  • 35
Reviewer Connection to Oakview Care Home
  • 38
  • 22
  • 11
  • 9
  • 7
  • 5
  • 5
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 125, showing 41-60
Review from Cherry W (Relative of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came to a party. What a lovely welcome we had by the activities coordinator. Well done and thank you.
Reply from Pal Grewal, Manager at Oakview Care HomeWe really appreciate you taking the time to post a review for us and really glad that you received a warm welcome from the team and activity coordinator. I will pass on your appreciation to them all. Thank you
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Review from Kellie W (Relative of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came for a family party and atmosphere was great!
Staff are kind and engaging. All service users appeared to be in good spirits and enjoyed themselves.
Nothing was too much for the staff!
Well done!
Reply from Pal Grewal, Manager at Oakview Care HomeThank you for such a lovely and uplifting feedback. Our team takes great pride in ensuring that all our residents are happy and well looked after in a comfortable homely environment. Your feedback means a lot and motivates our teams to continue striving for excellence so thank you. Should you wish to suggest any ideas for improvement, please get in touch. Thank you.
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Review from Glen C (Son of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant!
Reply from Pal Grewal, Manager at Oakview Care HomeThank you so much for taking the time to post a 5-star review for us. I'm very happy to learn that you find Oakview brilliant in every aspect. I will pass on your feedback to staff on the unit and I'm glad that your dad is very happy here. If we could do anything else to enhance his stay, please feel free to get in touch. Thank you
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Review from J F (Partner of Resident) published on 25 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner has been here since July 2023. The standards, as indicated below are very consistent. Every effort is made to ensure residents' comfort, safety needs are met. Visitors that I bring into visit always comment on the cleanliness, atmosphere and surroundings. If I have concerns they welcome any
comment and it is addressed very quickly. Management and staff are excellent, even exceptional and always striving to improve.
Reply from Lisa Sutton, Deputy Manager at Oakview Care HomeThank you so much for the feedback, we really appreciate it, and it is great for us to pass onto the staff also all over the home what a great job they are doing. I'm glad to learn that you feel very happy with everything the staff/ management do and are there to support you when needed. If we can do anything more to enhance his stay, please feel free to get in touch with me. I will pass on your appreciation to the team. Once again thank you so much.
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Review from M L (Son of Resident) published on 24 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely fantastic. Facilities, second to none, staff rooms, food, cleanliness, etc.
Reply from Lisa Sutton, Deputy Manager at Oakview Care HomeThank you for your comment, and we are happy that your mom has settled here at Oakview Care Home. We appreciate all the kind words to share with staff and that they know they are doing a great job.
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Review from R M (Son of Resident) published on 13 January 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Generally, we are pleased with the care and facilities that Mom receives. Some concerns when I have been with her one being she wanted the toilet but was told to wait until food was served at 5 pm, some 40 mins later she was attended to. Personally, I think the care home is understaffed. The staff here
work hard and are caring in their approach to residents. I feel that they are underappreciated by top management, more staff is required.
Reply from Pal Grewal, Manager at Oakview Care HomeI appreciate your kind words about the dedication and care provided by our staff, as well as your recognition of their hard work and caring approach. Our team is committed to ensuring the well-being and comfort of all our residents, and it means a great deal to hear your positive acknowledgement. I am sincerely sorry to hear about the incident where your mother was asked to wait for assistance, this does not reflect the standard of care we strive to provide. I have investigated the incident and put measures in place to prevent any reoccurrence. We continuously evaluate our staffing levels to ensure that residents receive prompt and high-quality care. Your feedback is invaluable in helping us improve, and I would request that you contact me directly if you have any concerns so matters can be addressed promptly. Thank you again for bringing this to our attention and for trusting us with your mother's care.
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Review from C B (Wife of Resident) published on 9 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband dances with the staff and wouldn't with me when we married. I can't say how grateful me and my family are for how well he's taken care of. Everyone here is like family, he loves all the ladies like they are his girls. We know how bad some places are. We have the gold star home for my husband.
Thank you all for the way you take care of our beloved old grump.
Reply from Pal Grewal, Manager at Oakview Care HomeThank you so much for such a lovely feedback. We really appreciate it. I'm glad to learn that you feel very happy with everything the staff is doing to look after your husband. If we can do anything more to enhance his stay, please feel free to get in touch with me. I will pass on your appreciation to the team. Once again thank you so much.
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Review from W L (Daughter-in-law of Resident) published on 23 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What an amazing care home. The cleanliness is second to none, the rooms spacious and clean.
All the staff are fabulous, they go above and beyond. Nothing is too much trouble for anyone. The activities are great. Staff make sure everyone joins in if they can. Always something going on. Thanks so much
to everyone.
Reply from Pal Grewal, Manager at Oakview Care HomeThank you for taking the time to post a review. We really appreciate your feedback. I'm glad to learn that you feel very satisfied with the care of your mother-in-law, activity provision, environment, cleanliness and responsiveness of the team. If we can do anything more to enhance her stay, please feel free to get in touch with me. I will pass on your appreciation to the team. Once again thank you so much.
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Review from Victoria B (Daughter of Resident) published on 16 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful home is truly a place where you can leave a loved one knowing that they're being cared for in every way by a wonderful group of people. My dad has been a resident here for almost a year now and I can wholeheartedly say that he is given exceptional care by members of staff who really do care.
The home is always clean and tidy and most importantly safe and secure which means that its residents are able to roam around their unit without the worry of getting lost or falling. I am beyond happy with the standard of care provided and am so grateful to each and every individual who works around the clock to provide it. Staff are always welcoming and cheery often singing and dancing along with residents making sure the best time is had by all. Really and truly a 10/10 facility.
Reply from Pal Grewal, Manager at Oakview Care HomeThank you so much for taking the time to post such a wonderful review. It is an absolute joy to learn that you feel very satisfied with your dad's care, the staff's awareness of your dad's needs, the welcoming atmosphere, the cleanliness and the responsiveness of the team. If there is anything else we can do to enhance your dad's care, please feel free to get in touch with me. I will pass on your positive feedback to the team, I'm sure they will be over the moon to hear your appreciation. Thank you
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Review from J O (Granddaughter of Resident) published on 27 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandad is on Beachview. I cannot recommend Oakview Home enough since being here in October 2024. Every time we have visited (7 days a week) my grandad has been busy enjoying all the activities, from baking, dancing, singing, church services, and activities, his been so busy and happy here. The staff
are amazing, the place isn't just a care home but a home from home. The activity coordinator is so helpful and ensures the residents are always entertained, busy and living their lives to their maximum potential.
Reply from Pal Grewal, Manager at Oakview Care HomeThank you so much for your wonderful feedback. The team is delighted to hear your positive comments. Staff work tirelessly to ensure that each Resident feels supported, engaged, and valued, and it's heart-warming to know their efforts have made a difference for your grandad. It's a joy to look after him. If you have any ideas or suggestions to improve our services or care of your grandad, please do not hesitate to reach out to me. Once again Thank you very much for taking the time to write this review.
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Review from H J (Daughter of Resident) published on 27 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has only been here 4 days but has settled in so well. We have visited several times already and when we arrived, he was sitting in the main area with others, looking smart, clean and happy. Staff seem wonderful and so caring. His room is spotless and love the flowers outside the window.
Reply from Pal Grewal, Manager at Oakview Care HomeThank you for sharing your lovely feedback about your dad's first few days with us. We're so pleased to hear that he has settled in well and that you are happy with the care he is receiving. Please don't hesitate to reach out if there is anything more we can do to make his stay even better, it's truly appreciated.
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Review from J O (Daughter-in-law of Resident) published on 27 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Food is good. Staff are polite and approachable, always happy to answer questions and treat residents with respect. Resident is always happy.
Reply from Pal Grewal, Manager at Oakview Care HomeThank you so much for your wonderful feedback. It's great to know that you find our staff polite, approachable, and respectful and food meets your expectations. We are proud of our team's dedication to creating a welcoming and compassionate environment. Your feedback on the unit will be shared with the team. If you have any suggestions or idea to improve our services please do not hesitate to reach out. Once again thank you for taking the time to write a review.
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Review from Margaret S (Daughter of Resident) published on 19 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom was admitted in September 2024, she has thrived since coming here, all staff have been friendly and helpful and supporting my mom with her needs. The nurses have been fantastic understanding and informative about my mom's needs even the reception team has been fabulous. I would definitely recommend
this home because the support we have had is second to none clean and welcoming and most of all the care for my mom has been brilliant because I know she is in the right place.
Reply from Pal Grewal, Manager at Oakview Care HomeThank you so much for taking the time to leave such a positive review. We are truly grateful for your kind words and are delighted to hear that you are very pleased with your mom's care. Our staff works hard to provide the best possible care and support, and knowing that it has made a difference means the world to us. Your feedback motivates us to continue delivering the high level of care that our residents deserve. Please don't hesitate to reach out if there's anything more we can do for you or your mom.
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Review from Corinne P (Daughter of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 95-year-old mom was transferred to Oakview from hospital after a fall resulting in a fractured pelvis. I am more than happy with the care she is receiving. The nurses, carers and domestic staff are friendly and helpful. The residents all look happy and content. The home is kept spotlessly clean.
I would recommend Oakview to anyone looking for care for a loved one.
Reply from Pal Grewal, Manager at Oakview Care HomeThank you so much for taking the time to share such kind words about your mother's time at Oakview. We are truly sorry for your loss and want to extend our heartfelt condolences to you and your family during this difficult time. It means so much to us to know that she was comfortable and that you found our team to be friendly and helpful. Please do not hesitate to reach out if there is anything we can do to support you or your family further.
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Review from Chris P (Friend of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service and friednly staff (Beech Unit).
Reply from Pal Grewal, Manager at Oakview Care HomeThank you so much for taking the time to write a review for us. It means a lot to staff to know that their efforts are being appreciated. If anything else we can do to improve our services, please feel free to get in touch. Once again thank you very much for your wonderful feedback.
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Review from S P (Son of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First-class care given to my mother,we are overwhelmed at the difference the home has made to our mum, thanks for everything.
Reply from Pal Grewal, Manager at Oakview Care HomeThank you so much for your heartfelt feedback. We are truly grateful to hear that your mother has had such a positive experience, and it's wonderful to know that our care has made a meaningful difference. It was our privilege to look after her during her short stay with us. We wish her all the very best for the future. If anything we can do to support you in future, please feel free to get in touch. Thank you.
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Review from Margaret D (Sister-in-law of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the care home very clean and comfortable. The staff are very helpful and caring. My sister-in-law is in the Beech Unit.
Reply from Pal Grewal, Manager at Oakview Care HomeThank you for taking the time to write a review for us. I'm glad to hear that you've found Oakview very clean, comfortable and welcoming. Our staff takes great pride in providing a supportive and caring environment, and it's wonderful to know that their efforts are being appreciated. Thank you.
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Review from M P (Son of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Oak View take good care of my mother, the room is always clean, the staff are attentive and treat her with dignity.
Reply from Pal Grewal, Manager at Oakview Care HomeThank you for taking the time to write a review for us. I'm glad to hear that you've found Oakview very clean and comfortable and you feel your mother is well-cared for. Treating our residents with dignity is at the heart of what we do, and it's wonderful to know that our commitment to her well-being is appreciated. If anything we can do to enhance your mother's stay, please feel free to get in touch. Once again. Thank you.
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Review from D C (Friend of Resident) published on 10 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As I walked in today I thought what a lovely place so clean, the 9staff was so friendly I felt very welcome. My friend was very happy I would recommend this care home with no worries.
Reply from Pal Grewal, Manager at Oakview Care HomeThank you so much for such heartfelt feedback. I'm thrilled to hear that you've found Oakview very welcoming and your friend is very happy to be a part of Oakview family. Staff will be delighted to hear your positive feedback. Thank you.
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Review from Andrea E (Daughter of Resident) published on 10 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to visit Mum and noticed she was having a good time, When I came on Sunday, I noticed they were all gathered in the room watching a film.
It was a cinema night.
What a good idea and good night.
We need more activities like this because it seems to only happen with certain staff.
Reply from Pal Grewal, Manager at Oakview Care HomeThank you for sharing your experience with us. I'm thrilled to hear that your mum enjoyed the cinema night, and we're glad you could see her having a good time. Creating more engaging activities is a priority for us, and we appreciate your feedback about expanding events like this more regularly. We'll work with our team to ensure that enjoyable activities are available more often for all residents. Thank you again for your thoughtful comments help us keep improving.
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Current Review Score: 9.9 (9.940)

Overview of Review Score

The Review Score of 9.9 (9.940) out of 10 for Oakview Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 90 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 89 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.940 for Oakview Care Home is calculated as follows: ( (1021 Excellents x 5) + (39 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 1072 Ratings = 4.94
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oakview Care Home is based on 89 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 97 registered maximum number of service users is 19.4, which has been reached with 89 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 May 2024

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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