the care and compassion the staff give to her and ourselves are absolutely amazingFiona G(Niece of Resident/Service User)
the care and compassion the staff give to her and ourselves are absolutely amazingFiona G(Niece of Resident/Service User)
Oakview Care Home provides care to older people who need full time nursing or residential care, including dementia.
There are four spacious specialist units each with its own lounge, dining facilities.
The core values of the home - Compassion, Respect and Responsibility, resonate strongly throughout the home.
Residents are encouraged to be as independent as possible and their needs, wishes and culture requirements are put first. A person-centred care plan is built...
Oakview Care Home provides care to older people who need full time nursing or residential care, including dementia.
There are four spacious specialist units each with its own lounge, dining facilities.
The core values of the home - Compassion, Respect and Responsibility, resonate strongly throughout the home.
Residents are encouraged to be as independent as possible and their needs, wishes and culture requirements are put first. A person-centred care plan is built around each resident.
Kitchen staff prepare breakfasts, lunch with homemade soups and selection of sandwiches or warm lunches, and evening meals are outsourced and prepared and delivered by Apetito and full of nutrients. Residents have a choice to choose off menu daily.
Oakview care have now completed renovations, going from a 72 bed to a 97 bed home. Lovely gardens have been added, as well as a balcony on the nursing Dementia unit where Residents and families can sit out and enjoy the lovely outdoors.
There is a new hairdressers room built for residents to enjoy every Monday, to sit and relax whilst having their hair done.
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Care Provided by Oakview Care Home
Primary Care Categories
Older Person Care
Dementia
Learning Disability / Autism
Physical Disability
Visual / Hearing Impairment
Younger Adults
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 97 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Convalescent Care
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Lift
Wheelchair Access
Gardens
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
£1,095 - £1,200
£1,100 - £1,300
Nursing Care
£1,194 - £1,300
£1,100 - £1,400
Nursing Dementia Care
£1,255 - £1,500
£1,300 - £1,500
Contact Oakview Care Home to confirm what's included and get a personalised quote:
fee's may differ depending on the assessments and care needed, but please get intouch and we will talk you through it
The price(s) shown are provided by the care home. Contact Oakview Care Home for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Onsite Tours of Oakview Care HomeUsually available on Mon, Tue, Wed, Thu, Fri(between 10:00 AM to 4:00 PM)Anyone is welcome to come and look around our home, for your loved ones, you are more than welcome to do so, as we understand that you can get a better perspective of the home when you see it than in pictures or videos.
You are most welcome to call the home and book a tour, and one of the team will be happy to book this with you.
We will ask when you arrive to wear PPE and a mask, and take your temperature
Good to Know
Owner
Oakview Care Home Ltd
Private Owned
Person in charge
Pal Grewal (Manager)
Local Authority / Social Services
Admission Information
Ages 57+
Care Home Design/Build
Purpose Built: Yes
Year Purpose Built: 2010
Last Refurbishment: 2022
Number of floors: 2
Room Information
Single Rooms (97)
Single Rooms with ensuite Wet Room (97)
Visiting
Visitors are welcome at any time of the day
Parking
There is a large car park at the front of the home giving easy access to the home
Oakview Care Home has a Review Score of 10 (9.962) out of 10, based on 71 reviews in the last 2 years. Over all time Oakview Care Home has 142 reviews.
Review from Dan B (Son of Resident) published on 24 September 2024 Submitted via Website•
Overall Experience
My mother was only at Oakview care home for a month having moved from one further away. She unfortunately died on Tuesday in her sleep. The staff have been fantastic with Mum. She died of Alzheimers Dementia so communication was challenging for the staff but they showed they had genuine commitment...
My mother was only at Oakview care home for a month having moved from one further away. She unfortunately died on Tuesday in her sleep. The staff have been fantastic with Mum. She died of Alzheimers Dementia so communication was challenging for the staff but they showed they had genuine commitment to providing care with empathy, sensitivity and good humour. On the morning of Mum's death I was supported emotionally by the care staff and informed of the next steps with practicality and understanding for which I will be eternally grateful. My only regret is that I wish we had got to Oakview earlier.
↩Reply from Pal Grewal, Manager at Oakview Care Home
I am deeply sorry about the passing of your mother. Please accept my heartfelt condolences during this difficult time. Thank you so much for your kind words about the care she received at Oakview. It means a great deal to us that we were able to support her and you with empathy and understanding....
I am deeply sorry about the passing of your mother. Please accept my heartfelt condolences during this difficult time. Thank you so much for your kind words about the care she received at Oakview. It means a great deal to us that we were able to support her and you with empathy and understanding. Knowing that we were able to bring comfort to both your mother and you, even in such a challenging time, is truly humbling. I'm glad our staff could provide the emotional and practical support you needed during your mother's final movements . Please know that we are here for you if you need anything moving forward. You and your family are in our thoughts.
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Review from J K (Daughter of Resident) published on 24 September 2024 Submitted via Postal Review Card•
Overall Experience
We are really pleased with the care that our mum receives. The staff are very welcoming, friendly, approachable and they offer a fantastic care environment. The home is very clean and spacious. It is very reassuring to our family that our mum is getting the care above and beyond! Beach unit is...
We are really pleased with the care that our mum receives. The staff are very welcoming, friendly, approachable and they offer a fantastic care environment. The home is very clean and spacious. It is very reassuring to our family that our mum is getting the care above and beyond! Beach unit is excellent.
↩Reply from Pal Grewal, Manager at Oakview Care Home
Thank you, we really appreciate you taking the time to write a review. Your feedback means a lot to us. We are dedicated to ensuring that our residents are happy and their needs are met consistently. Understanding and addressing their needs, in collaboration with their families, is a top priority...
Thank you, we really appreciate you taking the time to write a review. Your feedback means a lot to us. We are dedicated to ensuring that our residents are happy and their needs are met consistently. Understanding and addressing their needs, in collaboration with their families, is a top priority for us. We are grateful for your recognition of our efforts to provide family support and foster a supportive community. Your kind words motivate us to continue delivering the best care possible.
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Review from E G (Granddaughter of Resident) published on 24 September 2024 Submitted via Postal Review Card•
Overall Experience
This is my second time visiting the care home. The staff were welcoming and friendly. The home is always clean and bright. My grandad always seems happy to be here and is well cared for. The staff are happy to help and my grandad loves to talk to them.
This is my second time visiting the care home. The staff were welcoming and friendly. The home is always clean and bright. My grandad always seems happy to be here and is well cared for. The staff are happy to help and my grandad loves to talk to them.
↩Reply from Pal Grewal, Manager at Oakview Care Home
Thank you for taking the time to write a review. I will pass on your feedback to all the relevant teams, they will be delighted. We are grateful for your recognition of our efforts to provide an excellent care to your grandad. Your kind words motivate us to continue delivering the best care...
Thank you for taking the time to write a review. I will pass on your feedback to all the relevant teams, they will be delighted. We are grateful for your recognition of our efforts to provide an excellent care to your grandad. Your kind words motivate us to continue delivering the best care possible. Should you wish to discuss anything please do not hesitate to see me or drop a line on email below. Thank you.
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Review from Sian D (Grandmother of Resident) published on 24 September 2024 Submitted via Postal Review Card•
Overall Experience
The staff are excellent in the Beech Unit. Personal care is fantastic. One particular staff member is great with all the residents and we are pleased with all the care our family member receives.
The staff are excellent in the Beech Unit. Personal care is fantastic. One particular staff member is great with all the residents and we are pleased with all the care our family member receives.
↩Reply from Pal Grewal, Manager at Oakview Care Home
Thank you so much for your wonderful review and kind words. We are truly grateful that you took the time to share your positive experience. It means the world to the entire team to know that the care and support provided to your loved one is making a difference to enhance the quality of her life....
Thank you so much for your wonderful review and kind words. We are truly grateful that you took the time to share your positive experience. It means the world to the entire team to know that the care and support provided to your loved one is making a difference to enhance the quality of her life. If you have any suggestions or ideas to improve our services, please do not hesitate to contact me directly. Thank you.
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Review from G T (Friend of Resident) published on 24 September 2024 Submitted via Postal Review Card•
Overall Experience
Beech Unit- I feel my friend is well cared for by compassionate staff. Two particular staff members are amazing at everything they do, always thinking of activities to occupy the residents.
Beech Unit- I feel my friend is well cared for by compassionate staff. Two particular staff members are amazing at everything they do, always thinking of activities to occupy the residents.
↩Reply from Pal Grewal, Manager at Oakview Care Home
Thank you for taking the time to write a review. Really appreciate your feedback. I will pass this on to the team on the Beech unit who will be delighted to know. If there is anything more we can do to further improve our services, please do not hesitate to contact me.
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Review from Naomi T (Friend of Resident) published on 24 September 2024 Submitted via Postal Review Card•
Overall Experience
All the staff are friendly and welcoming. Very helpful with residents and their connections. The care is very clean and tidy. Nice to see staff take pride in their workplace. Well done team working on Sunday the 8th of September.
All the staff are friendly and welcoming. Very helpful with residents and their connections. The care is very clean and tidy. Nice to see staff take pride in their workplace. Well done team working on Sunday the 8th of September.
↩Reply from Pal Grewal, Manager at Oakview Care Home
Thank you for such a lovely and uplifting feedback. Our team takes great pride in ensuring that all our residents are happy and well looked after in a comfortable homely environment. Your feedback means a lot and motivates our teams to continue striving for excellence so thank you. Should you wish to suggest any ideas for improvement, please drop me a line or see me directly.
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Review from L F (Relative of Resident) published on 24 September 2024 Submitted via Postal Review Card•
Overall Experience
The care home is always welcoming and very clean. The staff are so lovely and caring to the residents. Staff are always around if you ever need anything. Units are always lively with music or activities, such a lovely care home. Would highly recommend it.
The care home is always welcoming and very clean. The staff are so lovely and caring to the residents. Staff are always around if you ever need anything. Units are always lively with music or activities, such a lovely care home. Would highly recommend it.
↩Reply from Pal Grewal, Manager at Oakview Care Home
Thank you for your lovely feedback and for recommending us. It's wonderful to know that you find Oakview welcoming and very clean. We are passionate about care and thrilled to learn that it is reflected in everything that we do. If you have any ideas or suggestions please do not hesitate to see me or drop a line on email below. Thank you.
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Review from A O (Son of Resident) published on 24 September 2024 Submitted via Postal Review Card•
Overall Experience
Wonderful home. The staff in the Beech Unit are excellent, really good relationship. They look after my dad so well and we relay information about him together. Activitities are catered for residents' needs. I'm happy he is here.
Wonderful home. The staff in the Beech Unit are excellent, really good relationship. They look after my dad so well and we relay information about him together. Activitities are catered for residents' needs. I'm happy he is here.
↩Reply from Pal Grewal, Manager at Oakview Care Home
Thank you so much for your wonderful review and kind words. I will pass on your positive feedback to all staff on the Beech unit, they will be delighted to know. It's our joy to look after your dad. If there is anything more we can do, please do not hesitate to let us know. Thank you.
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Review from S G (Daughter-in-law of Resident) published on 24 September 2024 Submitted via Postal Review Card•
Overall Experience
First time here at Oakview Care Home, everyone has been really welcoming from reception staff to care nurses. He looks happy and quite well considering.
First time here at Oakview Care Home, everyone has been really welcoming from reception staff to care nurses. He looks happy and quite well considering.
↩Reply from Pal Grewal, Manager at Oakview Care Home
Thank you for your lovely feedback. I appreciate you taking the time to write a review. It means a lot to us. I will pass on your feedback to all the relevant teams, they will be delighted to know. We are pleased to know that your father-in-law is happy here and looking well. Should you wish to discuss anything please do not hesitate to see me or drop a line on email below. Thank you.
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Review from R K (Granddaughter of Resident) published on 24 September 2024 Submitted via Postal Review Card•
Overall Experience
I am really happy where my nan is being cared for. The staff are very helpful, kind and friendly. The environment is very clean. Rooms are spacious. I would highly recommend this care home. My nan is currently in the Beeches Unit which is excellent.
I am really happy where my nan is being cared for. The staff are very helpful, kind and friendly. The environment is very clean. Rooms are spacious. I would highly recommend this care home. My nan is currently in the Beeches Unit which is excellent.
↩Reply from Pal Grewal, Manager at Oakview Care Home
Thank you for taking the time to write a review and recommending us. I really appreciate your positive feedback and will pass it on to all staff in the Beech Unit, they will be delighted. We are grateful for your recognition of our efforts to provide excellent care to your nan. Your kind words...
Thank you for taking the time to write a review and recommending us. I really appreciate your positive feedback and will pass it on to all staff in the Beech Unit, they will be delighted. We are grateful for your recognition of our efforts to provide excellent care to your nan. Your kind words motivate us to continue delivering the best care possible. Should you wish to discuss anything please do not hesitate to see me or drop a line on email below. Thank you.
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Review from Mark E (Son of Resident) published on 24 September 2024 Submitted via Postal Review Card•
Overall Experience
All of the staff that look after our mother are caring and thoughtful. Everyone is treated with dignity. All of the rooms are clean and tidy and well looked after.
All of the staff that look after our mother are caring and thoughtful. Everyone is treated with dignity. All of the rooms are clean and tidy and well looked after.
↩Reply from Pal Grewal, Manager at Oakview Care Home
Thank you for taking the time to write a review and sharing your positive feedback. It is heart-warming to know that our passion for care is reflected in your mother's care and that we are making a difference to enhance the quality of her life. It's wonderful to hear that you are pleased with the...
Thank you for taking the time to write a review and sharing your positive feedback. It is heart-warming to know that our passion for care is reflected in your mother's care and that we are making a difference to enhance the quality of her life. It's wonderful to hear that you are pleased with the cleanliness and upkeep of the rooms. If you have any suggestions or ideas to improve our services, please do not hesitate to contact me directly. Thank you.
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Review from Abigail M (Daughter of Resident) published on 18 September 2024 Submitted via Postal Review Card•
Overall Experience
Wonderful staff on Beech Unit - create homely family atmosphere. Mum is safe and happy and loves the trips to the park ad the singing and dancing which the team provide.
Wonderful staff on Beech Unit - create homely family atmosphere. Mum is safe and happy and loves the trips to the park ad the singing and dancing which the team provide.
↩Reply from Pal Grewal, Manager at Oakview Care Home
Thank you so much for your wonderful review and kind words. We are truly grateful that you took the time to share your positive experience. It means the world to the entire team to know that the care and support provided to your mum is making a difference to enhance the quality of her life. If you...
Thank you so much for your wonderful review and kind words. We are truly grateful that you took the time to share your positive experience. It means the world to the entire team to know that the care and support provided to your mum is making a difference to enhance the quality of her life. If you have any suggestion or idea to improve our services, please do not hesitate to contact me directly. Thank you.
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Review from Michelle H (Daughter of Resident) published on 18 September 2024 Submitted via Postal Review Card•
Overall Experience
We come to visit Mom today. Activities were done, taking Mom to the park with care staff. 5 stars for care staff on Beech.
We come to visit Mom today. Activities were done, taking Mom to the park with care staff. 5 stars for care staff on Beech.
↩Reply from Pal Grewal, Manager at Oakview Care Home
Thank you for taking the time to write a review and giving us such a positive feedback. I will be sharing your lovely comments with the team on Beech unit, your appreciation motivate the team to deliver high quality care and keep the momentum of positivity going. Thank you so very much.
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Review from Sandra W (Daughter of Resident) published on 17 September 2024 Submitted via Postal Review Card•
Overall Experience
Just to say that we had a fantastic time for my mom and dad's 40th Wedding Anniversary party on Beech. The staff were absolutely fantastic, as well. All the residents really enjoyed it too, and the food was really brilliant as well.
And I would like to say a very big thank you, all the family...
Just to say that we had a fantastic time for my mom and dad's 40th Wedding Anniversary party on Beech. The staff were absolutely fantastic, as well. All the residents really enjoyed it too, and the food was really brilliant as well. And I would like to say a very big thank you, all the family were pleased. So just to say a big thank you from myself.
Really appreciate the care you give to my dad.
↩Reply from Pal Grewal, Manager at Oakview Care Home
Thank you for your kind words. We are truly delighted to hear that you had such a great time celebrating your mom and dad's wedding anniversary. It was our absolute pleasure to help organise this special occasion for such a significant milestone in your parent's lives. It warms my heart to know...
Thank you for your kind words. We are truly delighted to hear that you had such a great time celebrating your mom and dad's wedding anniversary. It was our absolute pleasure to help organise this special occasion for such a significant milestone in your parent's lives. It warms my heart to know that the celebration brought happiness to them and your entire family. I will pass on your feedback to the team on the Beech unit, they will be delighted to know. Thank you once again.
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Review from A R (Granddaughter of Resident) published on 29 August 2024 Submitted via Postal Review Card•
Overall Experience
Grandparents Ruby wedding. Staff were amazing. Very friendly and helpful. Very kind to all residents and non-residents was great to see so many people enjoying themselves. Can't rate them highly enough!
Grandparents Ruby wedding. Staff were amazing. Very friendly and helpful. Very kind to all residents and non-residents was great to see so many people enjoying themselves. Can't rate them highly enough!
↩Reply from Pal Grewal, Manager at Oakview Care Home
Thank you for taking the time to write a review for us. It was our pleasure to organise this special party and be part in creating wonderful memories for your grandparents and the entire family. We are so glad that you all enjoyed the celebrations of marking this special day. Thank you once again....
Thank you for taking the time to write a review for us. It was our pleasure to organise this special party and be part in creating wonderful memories for your grandparents and the entire family. We are so glad that you all enjoyed the celebrations of marking this special day. Thank you once again. Staff would be delighted to receive this feedback, it inspires us to continue our commitment to providing a warm and caring environment.
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Review from M H (Wife of Resident) published on 29 August 2024 Submitted via Postal Review Card•
Overall Experience
It was mine and my husband's 40th anniversary. We had a party for family and friends and residents. It went very well. The weather was good, the staff were brilliant. We had a wonderful day, my son and his wife who are singers provided the entertainment. My husband who had a stroke and cannot...
It was mine and my husband's 40th anniversary. We had a party for family and friends and residents. It went very well. The weather was good, the staff were brilliant. We had a wonderful day, my son and his wife who are singers provided the entertainment. My husband who had a stroke and cannot communicate very well had a wonderful time. Cannot praise the staff enough for the day.
↩Reply from Pal Grewal, Manager at Oakview Care Home
Thank you for your kind words. We are truly delighted to hear that you had such a memorable experience celebrating your 40th wedding anniversary with us. It was our absolute pleasure to help organize this special occasion for such a significant milestone in your both of your lives. It warms my...
Thank you for your kind words. We are truly delighted to hear that you had such a memorable experience celebrating your 40th wedding anniversary with us. It was our absolute pleasure to help organize this special occasion for such a significant milestone in your both of your lives. It warms my heart to know that the celebration brought happiness to you both and your entire family. I will pass on your feedback to the team on Beech unit, they will be delighted to know. Thank you once again.
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Review from Karen C (Daughter of Resident) published on 15 August 2024 Submitted via Postal Review Card•
Overall Experience
I will be eternally grateful to Oakview and all their amazing staff. My dad passed away peacefully under the loving care and kindness of Oakview. As a family we were able to stay the night before he passed, laugh around his bed, tell him how much we all loved him and he had no pain and was cared...
I will be eternally grateful to Oakview and all their amazing staff. My dad passed away peacefully under the loving care and kindness of Oakview. As a family we were able to stay the night before he passed, laugh around his bed, tell him how much we all loved him and he had no pain and was cared for with such kindness and dignity until he passed. Thank you for giving us peace of mind with our loss.
↩Reply from Lisa Sutton, Deputy Manager at Oakview Care Home
Thank you, we really appreciate you taking the time to write a review. Your feedback means a lot to us. We are dedicated to ensuring that our residents are happy and their needs are met consistently. Understanding and addressing their needs, in collaboration with their families, is a top priority...
Thank you, we really appreciate you taking the time to write a review. Your feedback means a lot to us. We are dedicated to ensuring that our residents are happy and their needs are met consistently. Understanding and addressing their needs, in collaboration with their families, is a top priority for us. We are grateful for your recognition of our efforts to provide family support and foster a supportive community. Your kind words motivate us to continue delivering the best care possible.
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Review from J C (Wife of Resident) published on 11 June 2024 Submitted via Postal Review Card•
Overall Experience
Fantastic caring environment. Residents always seem happy and needs met. Time spent to understand residents' needs with family and family support given.
Fantastic caring environment. Residents always seem happy and needs met. Time spent to understand residents' needs with family and family support given.
↩Reply from Pal Grewal, Manager at Oakview Care Home
Thank you J, really appreciate you taking the time to write a review. Your feedback means a lot to us. We are dedicated to ensuring that our residents are happy and their needs are met consistently. Understanding and addressing their needs, in collaboration with their families, is a top priority...
Thank you J, really appreciate you taking the time to write a review. Your feedback means a lot to us. We are dedicated to ensuring that our residents are happy and their needs are met consistently. Understanding and addressing their needs, in collaboration with their families, is a top priority for us. We are grateful for your recognition of our efforts to provide family support and foster a supportive community. Your kind words motivate us to continue delivering the best care possible.
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Review from J O (Daughter of Resident) published on 5 June 2024 Submitted via Postal Review Card•
Overall Experience
I have found Oak View to be a lovely, caring, inclusive environment for mom. The staff are caring and treat her with respect and is too much trouble for them, taking allergies etc into consideration.
Overall the best decision I could have made for Mum's care.
I have found Oak View to be a lovely, caring, inclusive environment for mom. The staff are caring and treat her with respect and is too much trouble for them, taking allergies etc into consideration.
Overall the best decision I could have made for Mum's care.
↩Reply from Pal Grewal, Manager at Oakview Care Home
Thank you for taking the time to write a review. Feedback like this really uplifts the spirit of staff caring for your mom. If we can do anything to enhance your mum's stay please do not hesitate to let us know.
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Review from R O (Grandson of Resident) published on 30 May 2024 Submitted via Postal Review Card•
Overall Experience
Staff look after Nan well and keep her as active as possible so she is not stuck in bed all day.
Staff are very welcoming and friendly.
Staff look after Nan well and keep her as active as possible so she is not stuck in bed all day.
Staff are very welcoming and friendly.
↩Reply from Lisa Sutton, deputy at Oakview Care Home
Thank you for taking the time to do a review of our care home, and thank you for a lovely review. We are so pleased that you are happy with your nan's care, I will pass this on to staff as they love the feedback we receive, as shows their appreciation of all the hard work they do. If there is anything else we can do for you please pop in and see us.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 May 2024
Overall Requires improvement
CaringGood
EffectiveRequires improvement
ResponsiveGood
SafeRequires improvement
Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (0)
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