Ralphland Care Home

Ralphs Lane, Frampton West, Boston PE20 1QU
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9.6 43 Reviews
  • Ralphland Care Home, Boston
Ralphland Care Home is a purpose-built home situated off the A16 London Road in the vibrant market town of Boston and offers '24-hour' care to its residents.

A very caring and friendly team of staff at Ralphland know residents on an individual level and provide an exceptional level of person-centred care for individuals requiring residential care, dementia care, respite and daycare.

Ralphland is registered with the Care Quality Commission (CQC).

Ralphland was nominated for the British Care Awards and won the 'Palliative Care provider' category 2023.
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Care Provided by Ralphland Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1000
  • Self-Funded Residential Dementia Care: from £1000
  • RESPITE Self-Funded Residential Care: from £1000
  • RESPITE Self-Funded Residential Dementia Care: from £1000

These fees are a starting price. All weekly rates are negotiable before admission.
For those clients on social service funding whose needs are particularly high there may be a weekly third party top up added of between £60 and £120. Again this will be agreed prior to admission. We also offer pre-bookable respite care and can, at times, give discounted rates for these short stay periods.
Give the manager a call and get a tailor made price for your loved one.

These prices are only a guideline, please contact Ralphland Care Home to find out the exact price for your requirements.

Contact Ralphland Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ralphland Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Roche Toyer (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (4)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visiting hours are flexible, but they kindly ask you do not visit before 10am or after 8pm. They do restrict visiting around lunchtime in the communal dining room, but you can have lunch with your loved one in their room. Just let them know in advance.

Parking

  • On site parking available

Ralphland Care Home Reviews (43)

9.6

Ralphland Care Home has a Review Score of 9.6 (9.606) out of 10, based on 10 reviews in the last 2 years.
Over all time Ralphland Care Home has 43 reviews.

Overall Experience
  • 34
  • 9
  • 0
  • 0
  • 0
Date Published
  • 43
  • 5
  • 6
  • 10
  • 33
Reviewer Connection to Ralphland Care Home
  • 21
  • 7
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 43, showing 41-43
Review from Sue O (Daughter of Resident) published on 9 April 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum became a resident at Ralphland 5 months ago, settled in immediately and is very happy. The home is generally light and bright, as is her room, which is an important aspect as Mum is partially sighted.
Maintaining as much independence as possible, she is treated with dignity, respect and kind consideration
by all of the staff whatever their position or grade, and during a recent period of illness received that extra bit of care, attention and encouragement when it was necessary.
Mum enjoys the social contact of the communal lounge and dining room and readily joins in the excellent regular and varied activity sessions.
Ralphland is a friendly and welcoming care home providing an excellent service to their residents and peace of mind for relatives.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter L (Son of Resident) published on 9 April 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our family are very pleased that our mother is living at Ralphland Residential Care Home. Mum has been here since October 2017. Mum is well cared for. Her dietary needs are met together with her specialised medical needs. The whole home is spotlessly clean and food of good quality.
The care staff are
on the whole very cheerful and obliging treating residence with respect and dignity.
The manager is so helpful. She will go out of her way to do anything to improve, enhance and promote the welfare of the residence. We have found her to be very approachable and always encourages us to speak to her or the staff should we have any concerns.
Ralphland is a homely establishment and I would certainly without hesitation, recommend my mother's new home.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Value for Money
Review from John B (Son of Resident) published on 20 March 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Ralphland Care Home has been caring for my mother for 1 year. She is 101 years old. In the year she has been here she has been cared for with outstanding compassion, kindness and attention. My mum is profoundly deaf and her sight is not good, however all carers use their many skills to make sure they
are understood and always ensure to make her aware of their presence.
She prefers to eat alone and in her room but her food is on time and hot. The care home is kept spotlessly clean in all areas, and my mother comments often about the lovely and regulars baths she has and how kind the carers are when they help her each day to wash and dress.
Overall Ralphland Care Home covers all areas of total and unstinting care and kindness.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.606)

Overview of Review Score

The Review Score of 9.6 (9.606) out of 10 for Ralphland Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.856 for Ralphland Care Home is calculated as follows: ( (101 Excellents x 5) + (17 Goods x 4) ) ÷ 118 Ratings = 4.856
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.75 Points relating to the number of positive Reviews for Ralphland Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 3.75
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Roche

Roche Andreae-Toyer

Job Title: Home Manager

My role is to ensure all our residents receive high-quality care and are treated with dignity and respect.”


Roche has worked in the Health and Social Care Sector for 14 years. Upon starting an apprenticeship at Ralphland care home when she was 17, Roche realised that her career lay in a care role, which is why she continued to develop her career within the sector. Roche has care management experience in Nursing and Residential care and is passionate about making a difference in the lives of her residents as well as her team members.


Why did you decide to return to Ralphland Care home as Home Manager? I was pleased to find there was a great support network. The company provided clear directions and expectations for team members.


What do you enjoy most about your job? I love that I can help people to make positive changes in their lives and help them achieve their goals. It’s also great that I can utilise my leadership skills by being a supportive manager to my fantastic team. I believe being a positive role model empowers, not only my team members but our residents too. I find this helps to build up their confidence, self-worth, motivation and drive. My commitment to my roles ensures all our residents receive high-quality care and are treated with dignity and respect. Throughout my career, I have upheld these values and principles. This has led to me witnessing many positive life-changing situations.


What are your favourite hobbies and pastimes? I love music and like to attend various venues and an eclectic mix of artists up and down the country. I’m also very family-orientated so I’ll often be found with relatives and friends in my downtime.


Are there any highlights in your career you are particularly proud of? For more than 6 years, I worked as a Nursing home Deputy Manager for Four Seasons Health Care. During my time there, I was proud of the development of my career. This lead me to be recognised as Deputy Manager of the year in the Wigan and Leigh hospice care home award 2021. To be a non-clinical deputy manager and win this award was a great achievement and extremely rare. I believe I flourished in my role due to having a positive impact on our residents’ care and the service we provided.

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