






Bassett House is a new luxury Care Home providing accommodation for frail older people together with a specialist unit to care for older people with dementia type illnesses. The home is able to care for sixty three clients in comfortable surroundings. Bassett House is situated on the outskirts of Wootton Bassett, set in landscapes grounds.
This newly built home offers all the advantages of a purpose built building with modern facilities....
Care Provided by Bassett House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
please call for information
Contact Bassett House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- A M S Care Ltd
- Private Owned
Person in charge
- Jacqueline Moss(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (63)
Visiting
- They have an open door policy- all visitors are welcome
Parking
- Parking onsite
Bassett House Care Home Reviews (50)
Bassett House Care Home has a Review Score of 9.7 (9.672) out of 10, based on 12 reviews in the last 2 years.
Over all time Bassett House Care Home has 50 reviews.
The care home itself is modern, recently refurbished and immaculate. The home cooked food is excellent with plenty of choice. Visitors are made to feel very welcome. Coffee, tea, cakes and biscuits are always on hand for visitors too.
I highly recommend this care home to anyone looking for care for their loved ones.
We are delighted to hear that your mother-in-law's respite stay was such a positive one and that she received the high standard of care and support we strive to provide. It is especially rewarding to know...
The staff are without exception caring and helpful and I thank all of them.
The facilities are excellent, cleanliness is good and the food varied and enjoyable.
Admin team are professional and very kind.
Thank you
We understand that choosing respite care can be a difficult decision, particularly when previous experiences elsewhere have not always met expectations. It is therefore especially rewarding to...
They keep a close eye on her health and prompt action has been taken when mum has been unwell. Her meals are tailored to her needs and the staff feed her with kindness. Visitors are always asked if we would like a drink when the trolley comes round and we are able to help ourselves to a drink in the kitchen at any time.
Despite being bedridden and having advanced dementia, the activity staff spend time with her regularly. Communication has been fantastic, there is always someone available to speak to regarding mums care and I am able to visit mum at any time.
Highly recommend Bassett House!
It means a great deal to know that your mum is...
My mother has been been at Bassett House since 2022 and as a family we are very happy with the care she has had and continues to receive. When she first arrived at Bassett House we had specific needs and having reviewed a number of care homes the manager at BH was the only one willing to go out of their way to accommodate my mother and, at the time, also my father. My mothers care needs have changed over time and her care has been adapted to anticipate and meet her needs as her condition has developed. The home is extremely welcoming to family and visitors and I don't think there has been a time when I have visited when I have not been greeted by at least one member of staff and that could be anyone from the management team to the cleaning/maintenance staff. Family and friends are actively invited into the home to attend activities and events and the newly refurbished home has really enhanced the overall warmth and friendliness of the home.
We are delighted to hear that your mother has received the care and support she needs since joining us in 2022. It is especially meaningful to know that, from the beginning, our team worked with...
My father has lived at Bassett House since 2021, and the quality of care he has received has been consistently high. He enjoys the food and all the staff are excellent, I cannot fault them. I am kept up to date with any changes in his health and I take comfor from kniwing he is in good hands .
It is wonderful to know that he enjoys the food and that our staff have made...
I've always found Bassett House to be an efficient, well-run care home. The management and care staff are lovely and engaging. Food is good and nothing seems to be too much for the staff. My friend is in a good, comfortable place and is happy with his lot.
It means a great deal to know that our management and care teams have made such a positive...
Bassett House has looked after Mum very well. The staff always make sure she is nicely dressed and her needs are catered for. They all know her by name and make sure she is included in activities. It has just been updated so provides a homely environment for the residents.
It means a great deal to know that our staff care for your mum with dignity, compassion, and kindness, ensuring she...
My mum was only at Bassett House for 5/6 weeks until she passed this week but the care and compassion she received was second to none from all members of staff. I did too. I cannot thank everyone enough. I couldn't have wished for a better home for her to be in and take her last breath. Nothing was ever too much trouble. It was just a shame her stay was so short.
We feel truly honoured to have cared for your mum during her time at Bassett House. It means so much to hear that she, and you, were supported with compassion and...
My husband recently spent a few weeks in Crawford Unit for respite care. The staff showed great patience, kindness and understanding towards him. They were very supportive of me too and I was content that my husband was receiving excellent all round care.
My heartfelt thanks to all the staff.
The management and all the staff have been very professional and kind. The standard of care has been outstanding which gave me the confidence knowing the resident was being cared for at all times. The whole care home was immaculately clean. The activities for the residents are very good and there is something for everyone, the staff who organise the activities take the time to find out the residents interests and will find a activitiy they might like.
My mother was only in Bassett House Care Home for a couple of days in October last year but she was received with kindness and consideration. I felt that there was a genuine feeling of warmth towards her and the family. Thank you.
Her room was kept in a clean and comfortable manner and nothing was too much trouble.
Lovely to meet them when I go over to see a patient. Excellent.
I would thoroughly recommend this care home.
Thank you for such a kind review. It was our pleasure to support your uncle and we thank you for entrusting us with his care. He was a lovely man and is missed by the team as are all of you. Thank you for taking the time to make these comments.
On the minus side, more interaction with residents and more activities would be welcomed.
The home is undergoing a refit and I think this will greatly benefit residents.
Thank you for taking the time to review Bassett House. I am glad to hear that you find the service responsive and I appreciate your kind comments about the staff. I would be interested to hear of any concerns you may have so that we can address these and improve. Please feel free to come and see me when you have time.
Her stay was relatively short but she was treated with care and dignity in her last days. I cannot fault the care she was given. Thank you.
Outstanding standard of care and kindness.
After being at Bassett House, there was a marked improvement. She was much more alert and able to feed herself.
The staff took time to speak to her and keep her clean and tidy.
She enjoyed the entertainment, singing, fireworks, etc. Also, the staff made her feel wanted.
Thank you so much for all you did for her.
Mum went for respite here for three weeks. The service to get Mum into Bassett House was quick and efficient. Nurse staff were excellent, but some carers would wander off and leave Mum in the bathroom for excessive periods, which resulted in her sorting herself out, which initially was not appropriate. Also, one member of night staff (female) was tough and did not respond to requests for a blanket, as Mum was cold. Generally however, the vast majority of staff were really kind and compassionate. The activities were good and engendered a 'we're all in this together' environment.
My mum has been at Bassett House Care Home for nearly three years and from day one, she had the best loving care at all times and treated with dignity. The last six months have been very difficult due to end of life. Mum passed away November 2nd 2023 and the nurse on duty held her hand until the end. They have been of great comfort to me and my sister. They are all amazing.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Bassett House Care Home.
There are no upcoming events for Bassett House Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Bassett House Care Home.
Accreditations
There are no accreditations posted yet for Bassett House Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Bassett House Care Home
What types of Care is Bassett House Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Bassett House Care Home have?
There are 63 Single Rooms.
What are the Facilities & Services at Bassett House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Bassett House Care Home to the centre of Swindon?
5.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bassett House Care Home to verify any information. View our terms and conditions. Bassett House Care Home has an Enhanced Service -more info.