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- The Forge Care Centre care home







The Forge Care Centre is a purpose built modern care home, located in Ely close to all local amenities. Situated on a main bus route with links to Cardiff central and Barry.
The home accepts those with or without dementia but if dementia is present, those with more challenging presentations are also welcome and are supported by a highly experienced mental health nursing provision
This high quality 76 bedroomed home provides person...
Care Provided by The Forge Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
+ FNC (Local Health Board Nursing Contribution)
Hairdressing, Toiletries and Chiropody are not included in the fee. A fee is applied to any staff escort required to attend hospital or clinic appointments if family or friend is unavailable.
Contact The Forge Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Summerhill Group
- Private Owned
Person in charge
- Collette Woolford(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed with male-only unit(s)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2010
- Number of floors: 4
Room Information
- Single Rooms (76)
- Single Rooms with ensuite Wet Room (8)
Visiting
- Open door policy for visiting although it may be busier than usual at meal times - No booking in is needed but it is good to let the home know in advance if you would like your loved one ready to go out on your arrival.
Parking
- Car parking available.
The Forge Care Centre Reviews (31)
The Forge Care Centre has a Review Score of 9.3 (9.315) out of 10, based on 10 reviews in the last 2 years.
Over all time The Forge Care Centre has 31 reviews.
My dad has returned to the Forge after a stay in hospital for very complex mental health needs. He unfortunately declined in hospital in most ways both physically and emotionally.
The Forge led by Collette, a mental health nurse for 34 years with a vast knowledge and experience in the behavioural and psychological symptoms of dementia formulated a plan of care with her team which enabled him to stay local to all his family and where he has some familiarity. Without this, it would have been unimaginable what the potential outcome may have been.
If you have a loved one with more complex challenging symptoms of Dementia you cannot go wrong with the Forge Care Centre and there team I would recommend it even if it is a bit further than where you would ideally like to travel to. In my opinion the care and treatment plan is second to none. They have both general and mental health nurses who are highly trained and skilled in positive approaches to dementia care.
I would like to say a HUGE thank you to everyone who looks after my Dad and gives him
I am so happy with the placement here at the forge. The wait for a place that would accept someone with very challenging communication difficulties and behaviours which would stop some services offering care. At the forge people are seen as human beings and the compassion and care shown by the dedicated team is evident by how well my loved one has settled and thrived in only a few weeks. He is eating better. Sleeping better. Although non verbal he is smiling now. There is a real dementia understanding here. The management are so caring and so professional. They will not let you leave with a concern or worry. They listen and understand what it must be like allowing someone to go into care. We are so lucky we have found somewhere where the residents are at the heart of everything. The nurse team are so invested in wellbeing. Even the ancillary support team behind the care and treatment are very special people. You will not find a more knowledgeable caring or professional home
Thank you for your kind words - It is an honour to able to care for your loved one as it is the rest of our residents here at The Forge. We do see everyone as human beings regardless of their needs and struggles. To be able to bring normality back to someone's life with dementia is such a rewarding...
I am really sad because my dad passed away on Friday, and my mother passed away a little while ago. But I must give a shoutout to the whole team at The Forge Care Home. They have been amazing from day one. The care and respect they showed to my parents was second to none, not just to them but to our whole family. I got really friendly with many of the care staff and reception staff. They treat all the residents like family, and it is clear that it is not just a job to them. The care in meeting my parents' needs was second to none, and it takes special caring people to do what they do. To them, it is a vocation, not a job. Big thanks to every member of The Forge Care Home for making my parents feel at home. They should all be proud and please keep up the excellent work you do, including supporting families.
Very person-centred. Very flexible. Extremely caring. Accommodating activity team. Food, meals excellent. End of live care outstanding. I was able to sleep by Dad's side and stay with him 24/7. Even a camp bed was provided for me. Chefs made meals for me. Every member of the team from manager, chefs, cleaners, carers, nurses, and activity team are a credit to the care home industry. Please be proud. Team always put residents first. The Forge really is a big family. We feel blessed that Dad called it home.
Thank you for your kind words. It has been an honour to care for your dad, although it wasn't for very long, he was loved as part of our Forge Family just like everyone else. We get very attached to our residents, but also their families too - we are already missing seeing you Daily and Dolly is...
I can only repeat what my sister has said, The Forge Care Home has been exceptional all the time from the day my mum went into The Forge the care and respect shown to my mother were exceptional, not just to our beautiful mum but to our family. I personally became very friendly with many of the care staff and reception staff. They treat all the residents as family. Thank you to each and every member of The Forge Care Home. We as a family will continue to support The Forge Care Home.
Thank you so much for your kind words. Your mum is very much missed at The Forge and still fondly spoken of on a daily basis. Every person we are honoured to care for becomes part of The Forge family, but so do their families. Thank you for giving us the honour of caring for The Queen of your...
From the moment Mum arrived the kindness and care provided was exceptional. All staff are compassionate and caring, Mum wasn't just a resident she was part of the Forge family. Staff had a lot of patience and time, not only with our mum, who at times could be very difficult, but also to Mum's family. We are a large family and visited daily and every time we were welcomed (day/night), updated on Mum's day etc. and they talked to us, clearly explaining everything so we could understand. Before we chose The Forge, we visited a different care home and we knew The Forge was the best place for Mum! This gave us a lot of comfort from day one!
Thank you for your kind words Lesley. It was our honour to be able to care for your mum. She was such a character and she will be spoken of fondly amongst the staff, for a very long time to come. We will also miss the rest of you! Working in care we get to know the families just as much as our...
My mother in her last month of life, the staff in the care home were very caring, loving and respectful to my mother and family near the end. Nearly two years my mother was in The Forge Care Home in Cardiff and I cannot praise them all enough. They are a credit to the profession. The care and dedication to my mum will never be forgotten.
Thank you for your kind words. Being able to care for people's loved ones is an honour for us and we thank you all for putting your trust in us with the Queen of your family. We get attached the families as much as we do our residents and you are all going to be missed by us - not just your mum. Your mum will be fondly remembered as part of The Forge Family for a very long time to come.
Due to my living location most of my communication with the home was through telephone conversations which, on a few occasions, what I was told was different when my family visited. When I was able to visit the care home in person, I could see the care my mother was receiving was of a very high standard. It was lovely to see how the staff took time out to say goodbye to my mother prior to her passing. When my mother was at End of Life the staff went out of their way to comfort and care for the family who were there at that time, whilst at the same time caring for my mother.
Thank you so much for your kind words. Whilst we are here to care for people, we do get very attached to not only the residents we care for but the families that come with them too. Your mum was such a massive character within this home and she is very much missed. She will be a part of our Forge Family for a very long time to come. Thank you for giving us the honour of caring for your mum.
The care that my dad has from the Forge team is 5 star. To be able to know that he receives the best care is such a relief to my family. From playing games, to playing tennis and organising special meals ie Valentine's Day for him and my mum is just so special. We as a family recommend The Forge Care Home 100 % and are so happy with the care and love Dad receives from everyone.
Thank you Darren for your lovely words - as you know, we are all very fond of your dad. He loves a chat, and often asks me to come and have a look at how tidy his room is, he then shows me the family pictures and tells me how wonderful you all are! We love being able to provide memory-making days...
Then 5 years ago my Mum also developed a similar condition. Again I visited a number of homes around Cardiff but The Forge impressed me the most and together we decided this was the best for her.
My Mum had difficulty settling in at first but nothing was too much trouble for the management and carers helping my Mum to settle.
The Nurses even allowed her to 'help' giving my mum a sense of purpose.
She particularly likes the food, saying it is like the real 'home cooking' she used to make. A number of times she has commented just how clean and tidy it is without that smell associated with similar institutions. When she was fitter she enjoyed joining in the fun and games provided by the entertainment staff.
And thanks to the reception staff; nothing is ever too much trouble!
Thank you so much for such kind words. As you know we all absolutely adore your mum, and making sure she feels happy and safe is our main priority. I always remember when Mum first moved in, she would come down to reception and sit with us, helping us to answer the front door and welcoming visitors...
We chose the Forge, of the five care homes we visited, because we felt it had heart. We were introduced to residents as well as shown the facilities which gave me a sense that staff have meaningful relationships with everyone. I was a bit concerned about the size of the dad's living room but found that he moves around the whole building, depending on the many activities they do. He is also making the most of the garden. I've been kept up to date on GP visits and medical plans. All the staff I've met have been brilliant. Dad finds it hard to express himself but staff have taken time to get to know him and understand what makes him happy and, crucially, how to reassure him when he's uncomfortable e.g. during personal care. He is also eating properly for the first time in years. It's been a stressful few years and I can't thank the Forge enough now I know that dad is safe and content and my mum can start to build a life again.
Thank you so much for your kind words - it has been a pleasure watching Dad thrive in this environment and seeing him with a constant smile on his face makes all of us happy too. He is a pleasure to care for and we love encouraging him to do the things he enjoys. It's also been great getting to know you and Mum. Thank you for putting your trust in us.
My mother has been at The Forge Care Centre for nearly a year now. I have to say that all the staff there give the best care that they can provide and they really do care about my mother. It's also very much person-centred care. The staff keep me informed of anything I need to know or activities that's going on, day trips etc and if I would like to attend. My mother has Dementia and things were getting too much for her at home, she was eating/drinking very little and sleeping a lot and just generally going down hill. Since she's been at The Forge Care Centre she has a great appetite, awake for longer periods of time and smiling, laughing and chatting. I feel my mother is very happy there and this makes me also very happy and comforted that she is well cared for.
Thank you so much for your kind words. It is an honour to care for mum and we love seeing her smile too. We are looking forward to all of the summer activities mum can get involved with.
I can only speak very highly of all aspects of his care. He had been refusing to eat for some time but he's been enjoying his meals since being at The Forge.
Thank you to the manager and her team!
Thank you so much for your kind words. It's brilliant to know that the care we are providing has put a smile back on his face. It's been wonderful to observe the interactions he has with the other residents, he really has settled in here and it's a pleasure to be caring for him. Thank you.
The staff gave excellent care to my bother, they were like his second family. It takes a certain type of person to be able to care for someone the way they cared for my brother, no task was too difficult and they always gave 100%.
In all honesty, when my dad needed to go from a care home to a nursing home, we didn't have much choice due to vacancies, and moving from a quiet area to a busy main road I did have my doubts, but after 3 months of him being in The Forge, I'm glad he is where is. The staff seem lovely and caring and the activities they get the service users involved are fantastic. I'm happy where he is.
Can't express enough how much care, love and devotion has been given to our beautiful mum.
All the care staff are wonderful and so patient with her.
The activities are excellent and varied, the activities staff are excellent at their job entertaining the residents.
Management and nursing staff are very efficient and helpful to us if we need answers to ease our minds and are wonderful to Mum.
I have recommended this home already to numerous people and will carry on doing so in the future.
Thank you so much for looking after our special mum so wonderfully.
Many thanks.
Mum has been getting the best care with the lovely staff and surroundings. Top-class care home. Staff are doing a great job. There are lots of activities, it’s nice and lively the residents on Mum's floor all look well cared for and happy. Staff are flexible and we are always made very welcome.
We are blessed to have found this place to love and care for our dad and would be devastated if he ever had to leave.
The staff that work here are amazing, nothing is too much trouble for them. They always keep you up to date. They always greet you with a smile and a hello. My mother is well cared for and very happy.
Bed Vacancies
Bed Vacancies
Posted: 13 July 2026Please contact Collette at the home in order to discuss our waiting list.
News (3) & Events (0)
- 14 Feb 2025
Everyday is day filled with love at The Forge - but today was an extra special day, Valentine's day! Our residents have spent the week making various arts and crafts...
- 01 Oct 2024
We would like to introduce to you Dolly - The newest member of The Forge family. Dolly will be coming to work regularly with her mummy (Kayleigh from reception). Dolly...
- 14 Aug 2024
We really enjoyed the Olympics 2024 at The Forge. We started the torch off on our top floor and the residents and staff passed the torch through the home until...
There are no upcoming events for The Forge Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Forge Care Centre.
Accreditations
There are no accreditations posted yet for The Forge Care Centre.
Meet the Team (5)

Before becoming the Home Manager this year, I was the home's deputy and before that, a registered mental health nurse for 34 years. As a dementia advocate, I believe that care and treatment delivered in a corporate one-size-fits-all large group is not always the most effective way to deliver effective dementia approaches. At the Forge, a truly dedicated, forward-thinking, positive dementia approach is what we deliver. The person is at the heart of everything we do, whether that person has some cognitive impairment or they are with us for General Nursing Care due to age and frailty. I am a proud member of an exceptional team and lucky to be part of the Forge Family.
Person-centeredness is the most important factor in someone's dementia journey. This is the case whether people are in a good place within their dementia or are struggling with some very difficult symptoms. At the Forge, we are proud of our complex care provision, supporting individuals and their families not just when their care is dementia residential but also into their nursing dementia need. We strive to avoid unnecessary hospitalisation, especially for those who have been an inpatient for months or even years. We can do this together because the team at the Forge are highly skilled and highly trained. This helps us to deliver positive care approaches without the heavy reliance on polypharmacy or antipsychotic medication. Although the home is primarily a dementia provision, our skilled nursing provision can also care for those with Huntington's Disease, Parkinson's Disease, Multiple Sclerosis and Stroke. We also care for people who have a Functional Mental Illness such as Schizophrenia, Bipolar Disorder, Undiagnosed Personality Disorder, Autism and Learning Disability.

I joined the Summerhill Care Homes Group after graduating from university in 2008, and I have worked alongside and within all of our homes in a Business Support role. I have worked in both our Finance and Payroll departments for the group, and I have often moved around each site to give extra support where needed.
Since opening in November 2010, I have been heavily involved in The Forge Care Centre, and I have seen the home develop and evolve through the years, previously having the position of Business Support Manager, where I supported the Manager with running the home and had direct responsibility for the personnel aspects of ancillary services.I am now the Operations Manager and I really enjoy my role.

I am the newest member of the management team, but with a long and extensive career in the care industry and more specifically Nursing Homes. I am fully qualified and hold a QCF Level 4/5 in adult care home management and have worked in roles such as team leader and nursing assistant.
I am now a committed member of the Forge Family in the role of Facilities Manager. I work closely alongside the operational manager, home manager and business support managers with direct oversight of all non-clinical services and provisions in the home. Before you ask, yes, I can pat test your items and sort out problems with the TV too. Joking aside, I am the person to see for all Kitchen, Housekeeping, Laundry and Admin needs for the home.

I came to The Forge in August 2010 before it opened, and haven’t left (I did try but my heart is at The Forge and always will be). I will still be here when I transfer from my desk to a bed! I’ve always worked in offices before working here, reconciling accounts for various companies, but this is the best job ever. Greeting families as they come to the home (getting paid to talk to people – perfect job).
I really love working at The Forge as it is like one large family, everyone gets on with each other – lovely atmosphere. We have amazing angels that look after our lovely people and do an absolutely amazing job.

I started here as a carer, providing hands on care to our lovely residents. I love to dance and bounce around - I have finally found a job that allows me to do this, and the residents join in!
Over the years I have had various different roles within the home, and I am now thriving in the Business Support Manager role.
I oversee the resident side of things, from making admissions as smooth as possible, managing personal allowances and supporting the home manager in any way I can.
I'm lucky enough to have a job where I have 76 Nana's and Grandad's to see everyday.
Frequently Asked Questions about The Forge Care Centre
What types of Care is The Forge Care Centre registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Forge Care Centre have?
There are 76 Single Rooms.
What are the Facilities & Services at The Forge Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Forge Care Centre to the centre of Cardiff?
3.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Forge Care Centre to verify any information. View our terms and conditions. The Forge Care Centre has an Enhanced Service -more info.