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The Forge Care Centre

287 Cowbridge Road West, Ely, Cardiff CF5 5TD
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The Forge Care Centre, Cardiff
The Forge Care Centre, Cardiff
The Forge Care Centre, Cardiff

The Forge Care Centre is a purpose built modern care home, located in Ely close to all local amenities. Situated on a main bus route with links to Cardiff central and Barry.

The home accepts those with or without dementia but if dementia is present, those with more challenging presentations are also welcome and are supported by a highly experienced mental health nursing provision

This high quality 76 bedroomed home provides person...  

Care Provided by The Forge Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

+ FNC (Local Health Board Nursing Contribution)

Hairdressing, Toiletries and Chiropody are not included in the fee. A fee is applied to any staff escort required to attend hospital or clinic appointments if family or friend is unavailable.

Contact The Forge Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Collette Woolford(Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed with male-only unit(s)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Number of floors: 4

Room Information

  • Single Rooms (76)
  • Single Rooms with ensuite Wet Room (8)

Visiting

  • Open door policy for visiting although it may be busier than usual at meal times - No booking in is needed but it is good to let the home know in advance if you would like your loved one ready to go out on your arrival.

Parking

  • Car parking available.

The Forge Care Centre Reviews (31)

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9.3

The Forge Care Centre has a Review Score of 9.3 (9.315) out of 10, based on 10 reviews in the last 2 years. Over all time The Forge Care Centre has 31 reviews.

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Showing 31 reviews matching selected criteria
Review from Kerry F (Daughter-in-law of Resident) published on 27 September 2023 Submitted via Website
Overall Experience

My father-in-law has been at the forge for 10 months now and the care he has received is second to none. The staff are wonderful with him and he is so happy and content. We can not thank you all enough. He is treated with dignity and respect by all staff.

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Review from Yvonne L (Daughter of Resident) published on 27 September 2023 Submitted via Website
Overall Experience

I would not hesitate in recommending Forge Care Home, they have been my mum's family throughout Covid when we could not go. They treat her with love and care and I feel fortunate to have such a good care facility that is truly a 'home' and I thank all of their staff for everything they do.

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Review from L E (Granddaughter of Resident) published on 27 September 2023 Submitted via Website
Overall Experience

Our grandma has been a resident for coming up to 8 years now and she is so well looked after. We are unfortunately not in the area to be able to visit as much as we’d like but it’s a great comfort knowing she’s in such good hands and cared for so well. The social media page is a great tool, meaning we can see up-to-date photos and things Grandma may have been up to, or just recently her birthday pictures. The times I’ve spoken to staff on the phone they’ve been extremely helpful and discussed Grandma with such kindness. We are very grateful for the staff who care for Grandma and everyone at The Forge Care Centre.

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Review from Paul J (Son of Resident) published on 27 September 2023 Submitted via Website
Overall Experience
All staff are friendly and helpful, always willing to go the extra mile for you. I couldn’t ask for a better place to call home for my mum. Knowing that she is well looked after is a great relief for all family members.

Thank you Forge Care Centre for looking after my mum.

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Review from Sue F (Daughter of Resident) published on 5 July 2022 Submitted via Website
Overall Experience

My mother has been a resident of The Forge Care Centre since just before lockdown 2020. The staff have been fantastic throughout mum’s stay. Mum is always clean and well presented. We all feel that the staff have got to know her and tried their best to make her less anxious and stimulated. When she became ill we were informed straight away, all the options were discussed and we were able to talk it through with the GP. Her end of life care was as good as it could have been. Mum was not distressed, or in pain. We felt so relieved and thankful that her death was calm and dignified. Thank you to all the staff at The Forge.

Reply from Gillian Reed, Home Manager at The Forge Care Centre

Thank you for your kind words. It was an absolute pleasure to care for Mum and an honour to nurse Mum to the end of her life. I do hope you and your family are well.

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Review from Amy I (Granddaughter of Resident) published on 31 May 2022 Submitted via Website
Overall Experience

My nan went to live at The Forge Care Centre after a long stay in hospital during covid. Even though we could not visit we knew she was not doing well. She has been at The Forge over a year now and she looks so healthy and happy, and she put on weight, she's obviously enjoying the food! The staff are welcoming and accommodating allowing a few of us to visit for a special birthday. There are always videos on the family Facebook page of activities that are being carried out and singers entertaining everyone. We cannot thank the Forge enough for the care and love they show my nan.

Reply from Gillian Reed, Home Manager at The Forge Care Centre

We are so pleased you are happy with the care Nan is receiving, it has been an absolute pleasure getting to know you all.

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Review from Linda D (Daughter of Resident) published on 25 May 2022 Submitted via Website
Overall Experience
My father has deteriorated In the last 5 months since being in The Forge. He now has to walk with a frame and his mobility has gotten worse because he was not given any stimulation on his legs to help him keep walking unaided.
He was not cared for as we expected. He was cared for better at home with carers. He did not have regular showers and whenever we took him out his clothes were not clean and he was anxious from not showering every day and not having clean clothes on.
We were more often than not putting socks on him in the car park to take him out as this seemed an impossible task for the carers.
So glad we have now moved my father to another Care home where he is less anxious and much happier.

As a family, we have had so much stress and anxiety and are so pleased that my father has the care he deserves after working all his life.

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Review from Claire W (Daughter of Resident) published on 18 May 2022 Submitted via Website
Overall Experience

My dad went to this care home in October 2021. Had problems with communications with the manager and staff from day one. When we took dad out he was always in dirty clothes, and sometimes hadn't even had a shower. Personal items from his room would go missing. Didn't feel like he was cared for there at all.

Reply from Gillian Reed, Home Manager at The Forge Care Centre

Thank you for your feedback Claire. I am sorry that we did not meet your expectations but I am pleased we managed to sort our differences before Dad moved out. Please say hello to dad from us all, we do miss him, and everyone hopes he is happy and well settled in his new home.

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Review from Jacqueline J (Daughter-in-law of Resident) published on 9 November 2017 Submitted via Website
Overall Experience

I cannot fault the staff and how they treat the residents. My mother in law is always clean and tidy and happy, even though she doesn't know where she is. They have great respect and great care for her, we are so grateful for the loving care you have for her, cannot thank you enough.

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Review from Robert (Son of Resident) published on 9 December 2016 Submitted via Website
Overall Experience

I would like to thank everyone at The Forge Care Centre for providing dignity and compassion for the end of life care for my 95 year old mother. The administrator competently sorted all the administration effortlessly at such short notice. She also showed such kindness in dealing with our family. All the other staff I met were committed to their job and are a credit to the centre. The decor and design of the communal areas and rooms were modern, clean and homely. For vulnerable people in their care, this must make them feel secure and happy. Thank you, Forge Care Centre for the kindness shown to my mother albeit for a short period.

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Review from Ray B (Son of Resident) published on 19 October 2015 Submitted via Website
Overall Experience

I love my Mum so much and it's clear the Manager and staff love her too. She is really being looked after and for that the whole family is grateful. Well done all, Mum is happy and content. And we enjoy the visiting...everyone is so nice. And the food...just ask my Mum...she loves it!

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 13 July 2026

Please contact Collette at the home in order to discuss our waiting list.

News (3) & Events (0)

News
  • 14 Feb 2025

    Everyday is day filled with love at The Forge - but today was an extra special day, Valentine's day! Our residents have spent the week making various arts and crafts...

  • 01 Oct 2024

    We would like to introduce to you Dolly - The newest member of The Forge family. Dolly will be coming to work regularly with her mummy (Kayleigh from reception). Dolly...

  • 14 Aug 2024

    We really enjoyed the Olympics 2024 at The Forge. We started the torch off on our top floor and the residents and staff passed the torch through the home until...

Upcoming Events

There are no upcoming events for The Forge Care Centre.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for The Forge Care Centre.

Accreditations

There are no accreditations posted yet for The Forge Care Centre.

Meet the Team (5)

Collette
Collette Job Title:Home ManagerJoined: 2025

Before becoming the Home Manager this year, I was the home's deputy and before that, a registered mental health nurse for 34 years. As a dementia advocate, I believe that care and treatment delivered in a corporate one-size-fits-all large group is not always the most effective way to deliver effective dementia approaches. At the Forge, a truly dedicated, forward-thinking, positive dementia approach is what we deliver. The person is at the heart of everything we do, whether that person has some cognitive impairment or they are with us for General Nursing Care due to age and frailty. I am a proud member of an exceptional team and lucky to be part of the Forge Family.

Person-centeredness is the most important factor in someone's dementia journey. This is the case whether people are in a good place within their dementia or are struggling with some very difficult symptoms. At the Forge, we are proud of our complex care provision, supporting individuals and their families not just when their care is dementia residential but also into their nursing dementia need. We strive to avoid unnecessary hospitalisation, especially for those who have been an inpatient for months or even years. We can do this together because the team at the Forge are highly skilled and highly trained. This helps us to deliver positive care approaches without the heavy reliance on polypharmacy or antipsychotic medication. Although the home is primarily a dementia provision, our skilled nursing provision can also care for those with Huntington's Disease, Parkinson's Disease, Multiple Sclerosis and Stroke. We also care for people who have a Functional Mental Illness such as Schizophrenia, Bipolar Disorder, Undiagnosed Personality Disorder, Autism and Learning Disability.

Laura
Laura Job Title:Operations ManagerJoined: 2008

I joined the Summerhill Care Homes Group after graduating from university in 2008, and I have worked alongside and within all of our homes in a Business Support role. I have worked in both our Finance and Payroll departments for the group, and I have often moved around each site to give extra support where needed.

Since opening in November 2010, I have been heavily involved in The Forge Care Centre, and I have seen the home develop and evolve through the years, previously having the position of Business Support Manager, where I supported the Manager with running the home and had direct responsibility for the personnel aspects of ancillary services.

I am now the Operations Manager and I really enjoy my role.

Scott
Scott Job Title:Facilities ManagerJoined: 2026

I am the newest member of the management team, but with a long and extensive career in the care industry and more specifically Nursing Homes. I am fully qualified and hold a QCF Level 4/5 in adult care home management and have worked in roles such as team leader and nursing assistant.

I am now a committed member of the Forge Family in the role of Facilities Manager. I work closely alongside the operational manager, home manager and business support managers with direct oversight of all non-clinical services and provisions in the home. Before you ask, yes, I can pat test your items and sort out problems with the TV too. Joking aside, I am the person to see for all Kitchen, Housekeeping, Laundry and Admin needs for the home.

Christine
Christine Job Title:Business Support ManagerJoined: 2010

I came to The Forge in August 2010 before it opened, and haven’t left (I did try but my heart is at The Forge and always will be). I will still be here when I transfer from my desk to a bed! I’ve always worked in offices before working here, reconciling accounts for various companies, but this is the best job ever. Greeting families as they come to the home (getting paid to talk to people – perfect job).

I really love working at The Forge as it is like one large family, everyone gets on with each other – lovely atmosphere. We have amazing angels that look after our lovely people and do an absolutely amazing job.

Kayleigh
Kayleigh Job Title:Business Support ManagerJoined: 2012
I have worked at The Forge Care Centre since 2012. It was my first job in care, after helping look after my grandmother at home.
I started here as a carer, providing hands on care to our lovely residents. I love to dance and bounce around - I have finally found a job that allows me to do this, and the residents join in!
Over the years I have had various different roles within the home, and I am now thriving in the Business Support Manager role.
I oversee the resident side of things, from making admissions as smooth as possible, managing personal allowances and supporting the home manager in any way I can.

I'm lucky enough to have a job where I have 76 Nana's and Grandad's to see everyday.

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