Alderwood Care Home

39 Essex Hall Road, Colchester CO1 1ZP
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10 104 Reviews
  • Alderwood Care Home, Colchester
Alderwood Care Home provides award-winning, person-centred residential, nursing and dementia care from a skilled and passionate team. Rated as ‘Outstanding’ by the Care Quality Commission* (CQC), it is also accredited by the Gold Standards Framework for compassionate end-of-life care.

With a focus on making life meaningful, every day, residents enjoy a fun and varied schedule of activities and events designed to support their health and wellbeing. These include live performances from local entertainers, music and movement classes, pet therapy visits, craft workshops, and regular excursions to local places of interest in the minibus.

Alderwood is a beautiful, stylish and comfortable home featuring welcoming en-suite bedrooms, spacious lounges, a bustling brasserie, cinema, and hair salon. The home is surrounded by a large, landscaped garden, which plays host to regular community events and the residents’ Gardening Club.

Underpinned by strong community links, Alderwood runs a ‘wishing tree’ initiative, working with local partners to grant residents’ wishes, big and small, as well as frequently welcoming school children to enjoy the company of the residents.

As part of Alderwood’s commitment to providing outstanding care, the long-standing team receives on-going training, professional development and guidance to support all residents to live happy and fulfilled lives.

Families know their loved ones are being cared for by a trusted and reputable team, who work together with the residents’ best interests at heart.

*awarded December 2020.
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Care Provided by Alderwood Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room

Funding & Fees What's included?

Contact Alderwood Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Alderwood Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nikki Leaney (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (65)

Visiting

  • Residents' visitors are always welcome, with no restrictions as to times/days.

Parking

  • Free on-site parking is available.

Alderwood Care Home Reviews (104)

10

Alderwood Care Home has a Review Score of 10 (9.950) out of 10, based on 18 reviews in the last 2 years.
Over all time Alderwood Care Home has 104 reviews.

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Reviewer Connection to Alderwood Care Home
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Review from Chris M (Husband of Resident) published on 4 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Taking advantage of a daycare option for my wife at Alderwood I soon became apparent why this facility has been classified as "outstanding". The care, love and compassion shown to my wife have been exemplary and I have great peace of mind knowing this. It is very clear that all members of staff, whatever
their role strive to provide the highest standard of service, which is a testimony to the hands-on approach of the Manager. The net result of the team effort at Alderwood is a warm, friendly home from home environment and in a word it is Exceptional.
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Review from Sue G (Daughter of Resident) published on 3 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family have all been impressed with the exceptional level of care and kindness shown by all the staff. They treat her with respect and dignity, but also show affection. They have become an extended family which is more than we could ever imagine. We feel my mother is safe, well cared for medically.
Interested in the activities available and has a good quality of life. Alderwood Care Home is a very special place.
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Review from Shelagh T (Daughter of Resident) published on 16 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both of our parents lived in Alderwood Care Home for more than five years. My mother making seven years. We, my sister and brother and I can't praise the staff highly enough. Alderwood has done a fantastic job for them both. They were loved and cared for as the individuals they both were. It made all
the difference in the world knowing our parents were so well looked after.
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Review from Sue M (Daughter of Resident) published on 16 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father and my aunt were both cared for at Alderwood and they both received a service second to none.
I never had a moments worry during their time at the home.
The staff treated the ladies and gents in their care with kindness, compassion and love.
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Review from R M (Niece of Resident) published on 31 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good home which puts service users above anything else. Staff are very friendly and very good attention to detail.
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Review from Jenni W (Daughter of Resident) published on 18 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What an amazing place. The dedication, compassion and level of care is outstanding.
During a difficult few months, seeing my father passing and my mother moving into Alderwood, the care for my mother and support for the family has been fantastic.
A really 'homely' feel and great activities for families
to get involved with as well.
Very highly recommended.
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Review from Michelle H (Daughter of Resident) published on 4 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We could not have found a better place for Mum to reside.
The care is awesome, always activities taking place and the support is incredible.
Hats off to Alderwood!
Incredible place.
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Review from Vivian L (Daughter-in-law of Resident) published on 8 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum was very poorly on admission in April 2016, she has been given the quality of life where she had none before. She has been exposed to loving care that I would not have thought possible, and her family have been treated with enormous kindness too.
Her carers have become her (and our) friends
to whom we are eternally grateful.
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Review from Jacalyn D (Daughter of Resident) published on 23 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been living here since the beginning of the year. She loves it and is so much happier. The team at Alderwood are so committed and caring. Nothing is too much trouble. So many activities and family participation. Very happy and would recommend.
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Review from Louise P (Daughter of Resident) published on 23 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have never seen our Mum so happy. She has settled so well at Alderwood and it is so nice to come and visit to see her happy and laughing.
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Review from Carol G (Daughter of Resident) published on 8 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother moved into Alderwood I have found management and staff helpful, caring towards residents and their families. The home provides much stimulation to residents, both mentally and physically. Entertainment and trips out in the community. Music and signing are very popular and plays an important
part in their lives, prompting memories of their younger days. There is a hair salon - My Mum loves her hair done, puts a smile on her face. I love the beautiful garden - a gardening club for those who enjoy this activity. All I can say is thank you for making such a difference to my mother's life. Love you all.
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Review from Lyn S (Daughter of Resident) published on 27 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Alderwood Care Home Colchester for the past five months and we are delighted with the superb care given to all the residents there. The staff are all trained with no agency staff which gives important continuity.
All the staff, from the manager down, are very friendly
and caring and engage with the residents all the time and care about their families too, who are always welcome.
It is so good to know our mother is happy and so well looked after and with different activities and outings to enjoy.
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Review from Carol I (Daughter of Resident) published on 26 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since looking mum at the start of the year, both parents were in Alderwood, the staff have been so understanding and helpful with dad.
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Review from P L (Son of Resident) published on 26 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother can be a "difficult" person sometimes. I have observed only patience and kindness to her, always allowing her to be herself. Solutions are found to any problems and the family kept informed of any problems, health issues etc as appropriate.


My mother is as happy and contented as she is

ever likely to be because of the care and support given. I can sleep at night knowing she is safe and cared for.
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Review from C C (Daughter of Resident) published on 28 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We looked at many homes before choosing Alderwood and my father was adamant only Alderwood would do after visiting and meeting the manager and the home.
This was still a frightening process for me and my father, "the unknown".
But the transition was so smooth, now a few weeks on, my father receives
absolutely wonderful care and compassion and truly feels he has made the right decision.
All our stress and worries have gone - could not be happier.
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Review from Valerie W (Daughter of Resident) published on 2 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was unfortunate to have only lived at Alderwood for just seven weeks before sadly passing away. The love and care she received from the moment she moved in was excellent and with encouragement from the staff, she regained her enthusiasm to join in all activities on offer.
I would highly recommend
Alderwood to anybody in need of an excellent care home. All staff are so dedicated to their profession.
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Review from Jill F (Resident) assisted by family/friend published on 9 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Alderwood is superb, I feel like I am treated like one of the family. Wonderful carers and nurses always ready to help and support me.
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Review from L G (Friend of Resident) published on 8 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very, very helpful.
Always polite and always ready to help or to talk to you.
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Review from J F (Daughter of Resident) published on 10 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is lovely and it is hard to find fault with anything at all. The staff are kind, caring and nothing is too much trouble.
The home is spotless and I would just like to say that now at this time of year how much hard work has gone into making Christmas as nice as possible.
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Review from Carole V (Daughter of Resident) published on 12 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has vascular dementia and I needed help to look after her. The manager offered to take my mother for day care. Firstly one day a week, then two and now every day until a room becomes available. The staff are exceptional, they really care about my mother and cater to her every need. Nothing
is too much trouble and my mother is always happy to come each morning and always has good days at Alderwood Care Home. I am just waiting for the call to say she can become a resident which I am sure she will love!
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Current Review Score: 10.0 (9.950)

Overview of Review Score

The Review Score of 10 (9.950) out of 10 for Alderwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Alderwood Care Home is calculated as follows: ( (216 Excellents x 5) ) ÷ 216 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Alderwood Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 May 2018

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (23)

Meet the Team (1)

Nikki

Nikki Leaney

Job Title: Home Manager

Nikki has been qualified as a nurse for over 30 years, with 23 years of experience in specialised care for the elderly in the private sector.


“Every day I feel lucky to be in a profession that I truly love and to be part of so many people’s lives. I’ve had so many heart-warming and humbling experiences over the years with some truly amazing rewards.”

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