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Alderwood Care Home

39 Essex Hall Road, Colchester, Essex CO1 1ZP
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I know Mum is safe, cared for and loved.Nicola B(Daughter of Resident/Service User)
Alderwood Care Home, Colchester
Alderwood Care Home should be made the benchmark which all other care homes can aspire to.Claudine C(Daughter of Resident/Service User)
Alderwood Care Home, Colchester
We have become members of a very large and loving family where everybody is important.D W(Husband of Resident/Service User)
Alderwood Care Home, Colchester

Alderwood Care Home provides award-winning, person-centred residential, nursing and dementia care from a skilled and passionate team. Rated as ‘Outstanding’ by the Care Quality Commission* (CQC), it is also accredited by the Gold Standards Framework for compassionate end-of-life care.

With a focus on making life meaningful, every day, residents enjoy a fun and varied schedule of activities and events designed to support their health and wellbeing. These include live performances from...  

Care Provided by Alderwood Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,950N/A

Contact Alderwood Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nikki Leaney(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (65)
  • Single Rooms with ensuite Wet Room (65)

Visiting

  • Residents' visitors are always welcome, with no restrictions as to times/days.

Parking

  • Free on-site parking is available.

Alderwood Care Home Reviews (106)

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10

Alderwood Care Home has a Review Score of 10 (9.975) out of 10, based on 19 reviews in the last 2 years. Over all time Alderwood Care Home has 106 reviews.

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Showing 106 reviews matching selected criteria
Review from Steve W (Son of Resident) published on 14 June 2022 Submitted via Website
Overall Experience

Consistently excellent, Alderwood Care Home provides first class care for my elderly and disabled Mother. My family and I know she is receiving the best care in a home led by a remarkable manager who always goes the extra mile. Thank you.

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Review from Alexander S (Power of Attorney of Resident) published on 14 June 2022 Submitted via Website
Overall Experience

I find the staff at Alderwood Care Home welcoming and helpful whenever I visit. The care Alderwood provides for its residents is first class. Activities and external visits when circumstances permit is greatly enjoyed, birthdays are never missed and made special. I am told the food is enjoyable and varied and special and if withdrawal symptoms occur special requests e.g., a Chinese can be catered for. Having an on-site hairdresser is another distinct advantage. The cleaners are to be complimented Alderwood Care Home is always spotless which is reflected in the excellent air quality. Residential care is expensive but when compared objectively Alderwood Care Home is good value for money, in my opinion, the on-site management and staff are to be complimented on the quality of care they provide.

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Review from Kenneth C (Son of Resident) published on 10 June 2022 Submitted via Website
Overall Experience

I cannot fault the care shown to my mother in her three years at Alderwood Care Home. The attention, medical support, kindness, and patience involved have been given unstintingly and freely. I am so glad that Mum entered this care home when she did.

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Review from N C (Daughter of Resident) published on 15 December 2021 Submitted via Postal Card
Overall Experience

My mother joined my father at Alderwood Care Home for the last few months of her life. The end-of-life care support could not have been better. The staff were respectful and attentive. They made it easy for the whole family to spend quality time with Mum. She passed peacfully. You have a wonderful team and we were so grateful that Mum and Dad were together at this time.

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Review from Lynne H (Daughter of Resident) published on 4 June 2021 Submitted via Website
Overall Experience

Fantastic care home. The manager was extremely helpful with my many urgent queries. My father was moved suddenly from hospital to Alderwood (half a day earlier than anticipated) but the staff coped magnificently. I was able to visit twice a week, having Covid tests before entry was allowed. Staff were always helpful and polite. My father was treated with respect and recovered enough from a bad fall that he was able to return home after a month in Alderwood.

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Review from Ann M (Daughter of Resident) published on 30 April 2021 Submitted via Website
Overall Experience

I arranged for my mum to go into Alderwood for 7 days while we moved house and she thoroughly enjoyed her stay. The staff were so kind and attentive and couldn't do enough for her. Her room was lovely, spotless, and comfortable. They had placed flowers in her room and even changed her television to a larger screen because her eyesight is poor. She has told me the food was wonderful and she took part in many activities and entertainment. After 7 days, her rooms at our new house were not quite ready and they were happy to accommodate her for a few more days. When I collected her to come home, they made such a fuss of her even though she had only been there 10 days. She was given a lovely bouquet of flowers and a large box of chocolates when she left. I would thoroughly recommend Alderwood and would like to give an enormous thank you to all the staff who took care of her so well.

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Review from Michael B (Partner of Resident) published on 15 April 2021 Submitted via Website
Overall Experience

My partner has been in this home since August 2020 to the present date. At first, I was worried if she was being looked after but soon realised after a short time I need not have worried. The staff are very caring and I'm regularly updated. The home is exceptionally clean. I would recommend this care home to anybody.

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Review from Scott (Grandson of Resident) published on 9 December 2020 Submitted via Website
Overall Experience

My nan sadly passed away recently after being a resident for 3 years. Our family were so touched by the mark of love and respect shown by all the staff and carers, my nan's carers came out and stood in a line and as we looked up every window and balcony had a member of the team saying their goodbyes and supporting our family. A huge thank you for everything you've done, you made the little world she was living in so much bigger for her. (All staff were wearing PPE and following social distancing guidelines).

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Review from Caroline A (Daughter of Resident) published on 7 August 2020 Submitted via Website
Overall Experience
Alderwood and the team really do provide exceptional care. Dad has settled in better than we could ever have expected and feels like he is in a luxury hotel! Sadly having experienced poor care at another unrelated establishment we know that the level of care at Alderwood is not the norm in the sector, but they make it look easy.
This is how a care home should be run, with expertise and compassion, care and understanding of the residents and also consideration of the relatives.

Covid has obviously been a great challenge but we know Dad is as safe as he can be and they have good procedures in place. The care that has gone into improvements in the garden area for visiting are clear to see.

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Review from P S (Daughter of Resident) published on 21 February 2020 Submitted via Postal Card
Overall Experience

The staff can't do enough for the residents and their visitors. We were given the use of the beautiful private dining room at the weekend because the ever popular Saturday afternoon tea in the brasserie was full. We had a lovely selection of freshly made sandwiches, cakes and savouries with plenty of tea and coffee. Nothing is too much trouble.

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Review from K D (Daughter of Resident) published on 9 December 2019 Submitted via Postal Card
Overall Experience

A truly outstanding care facility. Warm, loving and respectful with an abundance of happy smiling faces led by a strong management team, all staff show love and care with a positive attitude towards the residents. I can not praise Alderwood enough, mum loved her time there. Thank you Alderwood.

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Review from Claudine C (Daughter of Resident) published on 13 November 2019 Submitted via Postal Card
Overall Experience
Alderwood Care Home should be made the benchmark which all other care homes can aspire to. Their commitment to providing excellent care and an excellent relationship with the residents wider family makes them a league above. The activity programme, trips out and entertainment are inclusive and very well-led.

I am indebted to all the staff and carers for looking after my mum so well.

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Review from Martin C (Son of Resident) published on 29 October 2019 Submitted via Website
Overall Experience
Just to say that my mothers care at Alderwoods has been truly exceptional. There is a nothing too much trouble attitude about the place, with a sense of fun. Both management and staff.
Mum started with daycare once a week, then twice. Making friends with both staff and residents. When it was obvious she could no longer cope at home. Mum moved into her new home Alderwood. Mum was encouraged to go out on day trips and enjoyed the activities organised every day.
I feel we have been very fortunate to have found this wonderfully caring place who look after both residents and their family and friends.
Notable is the regular functions. Summer Fete, Fireworks, Parties etc. that four generations of our family thoroughly enjoyed.

Thank you all at Alderwoods.

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Review from S M (Daughter of Resident) published on 26 July 2019 Submitted via Postal Card
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Alderwood looked after my late mother very well indeed and were very caring. I sensed a real affection between Mum and her carers. Alderwood is both things that relatives really need - professional and kind.

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Review from G T (Husband of Resident) published on 26 July 2019 Submitted via Postal Card
Overall Experience

My wife has had two days respite care here for one year, soon to be three days care. Excellent is the best choice of word as seen below. If you need higher praise than that, then all such words are applicable. I leave my wife on these days and I completely unwind, knowing she is in the best care. Honesty pays and I am being honest.

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Review from K D (Daughter-in-law of Resident) published on 22 May 2019 Submitted via Postal Card
Overall Experience
From the moment we arrived at Alderwood Care Home we were treated with immense warmth and kindness. Everyone without exception were kind and keen to do their very best for my father in law and for us as a family.
He died very peacefully, surrounded by love and warmth which made the sadness easier to bear.

The whole atmosphere and way all the residents were treated seemed genuinely kind and loving and there was a real sense of freedom with confidence about safety too.

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Review from Janet D (Wife of Resident) published on 9 May 2019 Submitted via Postal Card
Overall Experience
We were desperate for immediate respite care for my husband who was suffering from Alzheimer's. From the moment they said they could take time, they were helpful, kind and very caring.

The home is very clean, very safe and very welcoming. The furnishing is modern, bright and well cared for, giving it a homely welcoming appearance it was so quiet there. No bells ringing, no shouting, just peace. Staff were all so caring to everyone and meals were good. Thank God we found it.

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Review from A C (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card
Overall Experience

My father came to Alderwood Care Home after a false start in another home where the care he received was not good. Sadly his dementia was in an advanced stage by that time but the manager and her excellent team did all they could to give him the best care possible in his last few months. He was treated as was I with the greatest of dignity. The staff were so supportive in his final hours. They also hosted his wake and this was as outstanding as the loving care he had received whilst alive with you all at Alderwood. Thank you I only wish that he had been able to be cared for by you all from the start.

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Review from Bob B (Son of Resident) published on 1 February 2019 Submitted via Postal Card
Overall Experience
My mother receives very good care.

She likes the staff and they are very polite and helpful.

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Review from Bruce W (Son of Resident) published on 31 January 2019 Submitted via Postal Card
Overall Experience

My mum has been a resident at Alderwood Care Home since May 2014. Consistently the staff group have excelled in the care provided to mum. She is happy and settled. Enjoys her food, loves having her hair done. The manager and her team lead by example. Open and straight forward. Great environment, great activities. Can't think of a better place for mum at this stage of her life.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 May 2018
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (8) & Events (0)

News
  • 10 Jun 2026

    The sounds of a brass band brought back a lifetime of treasured memories for Jenny Watton, aged 89, whose deep-rooted connection to the Salvation Army inspired a special surprise organised...

  • 09 Apr 2026

    An Essex care home’s partnership with a day nursery is bringing generations together through shared activities and music, creating lasting benefits for both residents and children. The three and four-year-olds...

  • 18 Dec 2025

    Mike Short, aged 58, loved swimming until he suffered a brain injury while having surgery when he was 22 years old. Thanks to his care home, Mike is ‘making a...

Upcoming Events

There are no upcoming events for Alderwood Care Home.

Awards / Recognitions (23)

  • 30 Jan 2026Recipient: Carebase
  • 31 Jul 2025Recipient: Alderwood Care Home
  • 31 Jan 2025Recipient: Carebase

Meet the Team (1)

Nikki Leaney
Nikki LeaneyJob Title:Home Manager

Nikki has been qualified as a nurse for over 30 years, with 23 years of experience in specialised care for the elderly in the private sector.

“Every day I feel lucky to be in a profession that I truly love and to be part of so many people’s lives. I’ve had so many heart-warming and humbling experiences over the years with some truly amazing rewards.”

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