Merton Place

8 Pwyllycrochan Avenue, Colwyn Bay LL29 7BU
Review Us
8.2 21 Reviews
  • Merton Place, Colwyn Bay
Merton Place care home in Colwyn Bay, Conwy is a compassionate, friendly care home.

There are a wide variety of social activities to suit care home residents interests.

Trained staff give people the high quality care and respectful, dignified support they need.

Residents can enjoy delicious meals catered to their special dietary requirements.

Care Provided by Merton Place

Primary Care Categories

  • Older Person Care
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 54 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Nursing Care: from £1600
The price(s) shown are provided by the care home. Contact Merton Place for full pricing details and T&Cs.

Contact Merton Place to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Contact Merton Place to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Gill Rowlands (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (54)
  • Single Rooms with Ensuite Wet Room (54)

Visiting

  • Visitors welcome without restriction other than overnight.
    Visitors can access the home via reception and may also request an access fob to enable ease and independent access to the home at a time of their choosing.

Parking

  • There is parking on site on the car park and locally.

8.2

Merton Place has a Review Score of 8.2 (8.150) out of 10, based on 8 reviews in the last 2 years.
Over all time Merton Place has 21 reviews.

Overall Experience
  • 16
  • 2
  • 3
  • 0
  • 0
Date Published
  • 21
  • 6
  • 7
  • 8
  • 13
Reviewer Connection to Merton Place
  • 8
  • 5
  • 4
  • 2
  • 1
  • 1
Total of 21, showing 21-21
Review from Glyn E (Husband of Resident) published on 6 October 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service etc. is at best excellent,at worst good, but never bad. With different staff, circumstances etc. standards fluctuate. Clean, fresh home, excellent, approachable yet professional management. Food good and varied. They care about the spouse/partner as much as the resident. Some night staff
bit iffy, but monitoring and training is ongoing.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.2 (8.150)

Overview of Review Score

The Review Score of 8.2 (8.150) out of 10 for Merton Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.187 for Merton Place is calculated as follows: ( (36 Excellents x 5) + (38 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 91 Ratings = 4.187
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.963 Points relating to the number of positive Reviews for Merton Place is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8. 5 Positive Reviews ÷ 10.8 = 0.463
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Merton Place to verify any information. View our terms and conditions. Merton Place has an Enhanced Service - more info.