Yarnton Residential and Nursing Home

As a family, we are so pleased that Mum is happy and settled at Yarnton Residential and Nursing Home. The home is set in lovely grounds, and there are brilliant activities on offer for the residents to take part in. The home is very professionally led, and management is always doing their utmost to go above and beyond. All staff are friendly and caring. Thank you to you all.

My mum moved into Yarnton Residential and Nursing Home in October this year. Most of the staff are great and friendly, always welcoming when we go in. Mum seems to be happy. She is able to mix with other residents, so has people to talk to when the family are not there.

As a family, we have always been very pleased with the care home. Recently the staff went out of their way to ensure my nan could be involved in a family event. My son was being christened, and the service was live-streamed. The staff decorated the lounge, sent out invites, and laid on a special breakfast for my nan and other residents. It meant so much to us that my nan could take part and was made to feel special.

My friend was in residence for approximately three years, during which I visited her weekly. In my view, the most important thing is the attitude of the staff and I observed that my friend was treated not merely with dignity but with real kindness and affection, which made her stay a happy one. I have no personal knowledge of some of the aspects listed, which in some cases is why I have ticked good rather than excellent.

Very good. Nice garden to walk around. Very pleasant people working here. The food is pretty good. Activities are generally good.

Always welcoming a beautiful home with beautiful people caring for my parents. Always there to listen and answer questions. Nothing is too much trouble. The health and well being of residents is paramount to the staff.

I am so thankful that they could help my mother when she needed care and will not hesitate to rely on their services when the time comes for residential living.

I and 3 other volunteers visited this care home for an elderly resident who was at ‘end of life’. The resident was a Muslim resident at this care home who was by now unable to express her last wishes which led to a chain of remarkable events. The manager, set up a meeting with myself to learn what they should be doing to respect the resident’s wishes. The manager is a very receptive individual who I believe goes beyond her call of duty. She made notes and immediately put into play a couple of the points raised whilst I was still on site. I found the staff to be genuinely inspired by our visits, given we were not friends or relatives of the elderly resident. All the staff we met or interacted with were very welcoming and helpful. In short, this is a well oiled ship steered by a compassionate captain. I would like to thank you, and your lovely staff for the incredible difference you all made at such a critical time.

I was extremely anxious about staying as I had never stayed anywhere other than in hospital before. However, the staff made me feel very welcome. They are very, very hard working and very, very kind. The food is fantastic with a good choice especially the puddings! I really enjoyed the lady from the kitchen coming to see me and having a dance to my ABBA CD with me. I have had my hair done which is lovely and my nails done. Everyone here is really friendly, and I’m really happy that I came here for respite. The only thing I didn’t like was not being able to pop to the shops.

Mum moved to Yarnton Care Home in March 2021 after a fall, knocking over her 90yr old husband and carer and he broke his hip. She initially came to be cared for by me in Yarnton (she has dementia) and moved to Yarnton Care Home when my Dad was discharged from hospital to recover at my house. I can't thank the manager and the team enough for responding so quickly in a time of great stress and crisis for us and for helping Mum to feel settled and safe. It was the first time she had been separated from her husband of 65yrs and was therefore a frightening and sad time for her. It speaks volumes for the care and reassurance she has had that, despite her confusion and upset, she has never asked us to take her home and tells us she feels cared for and happy and enjoys the activities there - including her 89th birthday celebration. The relief we feel is tremendous. Covid restrictions have been frustrating and we look forward to a time when we can visit freely. Thank you, all of you.

The love, care and attention my father receives is unbelievable. It is a lovely quiet place with dedicated and friendly staff who take care of my father's needs and requirements. We cannot fault the home in any way.

My friend seems happy but not yet very settled.

My father lived in this care home, initially with my mother until she died in 2017 and then until his death at the end of February 2021. The level of care was adequate when they first arrived, but now, in 2021, the care home is professionally run, has exceptionally high standards of care, obvious safeguarding procedures that staff are expected to follow, excellent reporting processes to families, a personal interest in the residents and an understanding of specific needs and likes, and an ability to treat residents with dignity (even those who are suffering from dementia and exhibiting difficult behaviour). The manager has high expectations of her staff. My father gradually declined and as his capabilities became more limited, he was treated with care and concern and genuine compassion. He was always clean and well looked after, even with severe incontinence issues, and there was no odour around him or in the room. Our family is grateful for the care and understanding they gave.

My Mother moved to Yarnton in April 2020, during the pandemic. She has acute MS and had recently undergone life-threatening surgery. The transition from being an independent woman living alone in her own home, to becoming a resident, has not been an easy one. Especially during a difficult time for all. I cannot thank the manager enough for the welcome she had and for the excellent care she and her team continues to give. My mother has recovered well and looks amazing and feels more settled. The pressure of looking after a disabled parent can be very overwhelming and causes anxiety. The manager is always at the end of the phone should I need to have a chat and she really understands where I am coming from. The home has taken a great weight off my shoulders and I can now concentrate on being a daughter to my mother and not her carer. The staff are always friendly and helpful. I cannot wait until this pandemic is over and we can all get together more often. Thanks, guys.

My 'Auntie' was, until very recently, a resident at Yarnton and I just wanted to say thank you very much to all the staff for the care and dignity that you provided for her over the years. It was always a pleasure to visit her at Yarnton. It was always such a lovely relaxed atmosphere, with some really nice activities and a beautiful garden. If I find myself in need of a care home, Yarnton would be the place I would like to stay. Well done everyone. 10/10.

My grandfather came to Yarnton after a serious fall, which hospitalised him. The care, understanding and professionalism was second to none. Through such a hard time, not only did my grandfather receive excellent care and security, but as a family, we felt comforted that he was being so well looked after. Communication was excellent at all times and during a time of uncertainty (COVID), it was difficult for all of us, however, his spirits were kept high. I would highly recommend it.

My father was a resident in the care home from March 2020 until he passed away in February 2021. He entered the home at the start of the lockdown and all the political fall out from that. The best way I can describe the way the home dealt with it was a can-do attitude. I had regular contact with my father on the telephone - my choice and regular visits, when permitted. During this time, my two sons were also able to visit their grandfather. When I read stories about other care homes, this does not compare to my experience. I was kept up to date with what was happening in respect of the care home and national guidelines. When my father initially went into the care home, he was very impressed with the food and considering he was thrust into this situation, he did adapt to life in care well. This was, in no small part, due to the professionalism of the staff.

My wife has been a resident for nearly two years, following an accident that left her seriously disabled. She has been well looked after by friendly staff, kept clean, safe, and comfortable. Activities and visits have been curtailed by Covid, but staff have been able to maintain her contact with the family through twice-weekly Skype conversations and a weekly person-to-person visit. Very relieved that they have been able to keep the home coronavirus free.

My father has been resident at Yarnton Sanctuary for just over a year and is extremely happy there. He frequently mentions how well he is looked after and has developed a very good relationship with the staff. As a family, we have been very impressed with the level of care, the professionalism of the management and staff and their excellent management of the Covid pandemic.

My brother was admitted to Sanctuary Care Home in Yarnton in March this year, for the end of life care. He had been diagnosed with cancer in the last stages, and it had affected his brain. He had been extremely confused and frightened in the hospital, but the staff at Yarnton made him comfortable and were so kind, that he became much more cheerful and settled. This meant the world to me. The manager was so competent and personable that I was reassured he would be treated with kindness and expert care, and indeed this proved to be the case. The building was light and cheerful, his room was lovely, overlooking trees. The care to keep the covid virus out of the premises was extremely impressive, and the fact that it remains so bears testament to the efficiency and vigilance of the manager and indeed all the staff. A lot of other homes would do well to copy their methods. My brother died as was expected a few weeks later, and the whole process was dealt with respectfully and with kindness to myself.