Fellingate Care Centre

My mam was a resident for only two months on the nursing floor. The care she received was amazing. Not knowing anything of the care system, I was a bit apprehensive but there was no need as everyone was so helpful. Not only did they care for my mam, the staff were always asking if we were okay. I cannot thank them enough for the care given to my mam. The clinical lead is amazing.

I can not praise the team enough and would happily recommend this facility.

My mother spent the last three months of her life receiving wonderful care by the nursing team at Fellingate. The home manager and the matron were extremely kind and professional at a very difficult time, helping us with bureaucracy. She was in a private room on the nursing floor which had an airflow mattress bed to make her comfortable and an en-suite bathroom. They were able to get Mam released and transferred from hospital quickly so that she could receive more attention in a better environment. From day one all of the staff ensured Mam was as comfortable and settled as possible, that her dignity was maintained and that she had appropriate food and drink. Carers spent time talking with her and they complied with whatever she wanted. In her final days and hours they were wonderful with her and us as a family. We were given privacy when we wanted it and support when needed. I would definitely recommend Fellingate to anyone who finds themselves needing care for a loved one.

The carers are amazing. Very familiar with mam's needs. Always respond well to my requests regarding man's care. I am always kept up to date with any changes to mam's care plan. Carers treat my mam with dignity and as an individual acknowledging her dementia.

My dear friend was so happy with the standard of care she received. She loved the food and looked forward to meal times. She was happy to be included in any activities.

The carers at Felling Gate have been absolutely lovely with my friend. She needs 24-hour care and this is what she's receiving, we are really happy with her care.

we always feel very welcome when we visit and it appears clean, tidy and presentable at each time. The staff seem very helpful and the communication is always supportive and willing to please.

Just little things like that could be better.

Very pleased with my wife's care overall.

After a stroke that affected his speech and swallowing, we were looking for full-time nursing care for my 81 year old Dad. Fellingate was the 2nd place we visited, and as soon as we called in, we knew that this was the right place for him. The building is modern, and the rooms all have en-suite which was an important factor. During his 5 month stay, every member of staff made him feel comfortable and safe and treated him with dignity and respect. Nothing was ever too much trouble for them, despite the difficulties they deal with in their job. His care was palliative and the nursing care that he received at the end of his life was excellent. They went above and beyond what was expected of them. I asked my Dad if he was happy at Fellingate and he said "Oh yes" which was a great comfort to us at the end. All of the staff are not only hard working but they also manage to make this a happy home with a nice atmosphere for friends and family too.

The care home is a really nice and comfortable place to visit and the carers are very easy to talk to.

My aunt settled in quickly and is happy with the quality of care and attention she received from the staff. She has gained weight since arriving and her general health has improved as demonstrated by an ulcer on her leg healing for the first time in many years. Any security and heating problems which have occurred have been dealt with promptly and effectively.

She is now wheelchair bound and has no mobility in her legs and limited mobility in her arms and hands. She is now able to eat "solid" foods providing it is cut up for her. She is a good resident and a popular resident with staff members. My family thoroughly support the staff on this nursing 24/7 floor. My wife's care could not be better.

After spending two weeks in hospital with a broken hip my mum was lucky enough to find a home at Fellingate Care. The care and attention she received was second to none. The staff, from the seniors to the cleaners, were respectful, kind and treated her with dignity in her final years. In her final days, the help and support we received made this difficult time easier. We would not hesitate to recommend Fellingate Care to anyone with family members in need of loving care. This is not only a review it is also a thank you from all of us to everyone involved in my mother's care.

My mother is 93 years old and gets well looked after.