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Drovers Call

186 Lea Road, Gainsborough, Lincolnshire DN21 1AN
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Drovers Call, Gainsborough
Drovers Call, Gainsborough
Drovers Call, Gainsborough

Drovers Call pursues a relationship-focused approach to care, building strong bonds between staff and residents, as well as visiting relatives, alongside professional care standards.

A comfortable interior includes en-suite bedrooms, pleasant living and dining areas, while the home also organises access to numerous therapies that might benefit clients.

There is support for an active lifestyle as well as regular consultation to ensure provision remains up-to-date with requirements.

Care Provided by Drovers Call

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Accreditations

  • Adopt A Grandparent

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,275N/A

Contact Drovers Call to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Julie Grant (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed with male-only unit(s)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (52)

Drovers Call Reviews (37)

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9.1

Drovers Call has a Review Score of 9.1 (9.129) out of 10, based on 8 reviews in the last 2 years. Over all time Drovers Call has 37 reviews.

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Showing 37 reviews matching selected criteria
Review from Elisha T (Daughter of Resident) published on 6 March 2018 Submitted via Postal Card
Overall Experience
I think the staff are brilliant, the effort, time and love they put in for caring for Dad is fantastic. With him being only 50 years old, none of us expected to be in this situation but the staff support us and make me able to sleep at night.
Clean, tidy home, always doing nice things for the residents.

The manager is definitely worth being recognised for running a lovely home.

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Review from Basil G (Resident / Service User) published on 26 January 2018 Submitted via Postal Card
Overall Experience

I have spent a week in this care home on respite care. Initially, I found it difficult because of being used to having a one to one relationship at home with my wife, but soon settled in and have enjoyed my stay. The staff are friendly and supportive and the food very good, and if I have had a problem it has quickly been sorted out. My stay here has been quite pleasant and I wouldn't hesitate to return if the need arises.

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Review from Gillian N (Niece of Resident) published on 14 December 2017 Submitted via Postal Card
Overall Experience

Drovers Call offers a bright, clean home with pleasant, attentive staff. My aunt has settled in well and her needs are being well met. She has flourished after moving here.

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Review from Justin B (Grandson of Resident) published on 27 November 2017 Submitted via Website
Overall Experience

The manager and her team were absolutely first class in caring for my grandfather after he became very poorly, we were upset about putting him into a nursing home as he isn't the nursing home type, however, the whole care team at Drovers Call exceeded our expectations. The manager is extremely hands-on and throughout what was a very stressful and emotional time we were offered whatever we needed without any hesitation. The Managing Director of the company even took the time to visit our room and introduce himself to me and my mother and to see if we required anything, one of the care team also came in on her day off to check on and sit with my grandfather for the best part of an hour which showed how much they care. Home is spotlessly clean, care standards are way above what we expected, food excellent. What more can I say other than it was the best choice we could have made, thank you, thank you, thank you, Drovers Call. May we wish you all the best for the future.

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Review from Paul H (Son of Resident) published on 23 November 2017 Submitted via Postal Card
Overall Experience

My mum has been moved on from several homes which couldn't cope with her behaviour. I would have no hesitation in recommending Drovers Call.

It has always met mums needs, with excellent staff care, good food and generally looking after her with considerable care. The was before the change to small self-contained wings, with virtually 121 care. The change is very impressive, creating an even better environment for residents and staff. My praise is well deserved. A happy and safe environment.

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Review from Sheila K (Wife of Resident) published on 15 June 2017 Submitted via Postal Card
Overall Experience

This is the second time my husband has been to stay at Drovers after a spell in hospital. The welcome (to both of us) was genuine and he immediately settled in. The staff (both old ones he had met before and new ones) are exceptional doing their very best to help him get his strength and confidence back. I think it takes very special people to fo this job of caring and they have them at Drovers. I am made very welcome when I go every afternoon and I know the welcome is genuine.

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Review from Betty S (Resident / Service User) published on 26 April 2017 Submitted via Postal Card
Overall Experience

Very satisfactory.

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Review from H T (Friend of Resident) published on 24 April 2017 Submitted via Postal Card
Overall Experience

It is very hard to put into words what a special place the Drovers Call Nursing Home is. Where to start? From the warm, friendly welcome and much-needed cup of tea when we very first visited the home, to the feeling of care and compassion for the extended family unit during our time there. The level of service and care has been constant and excellent. The staff, from the manager to the maintenance engineer, have been professional and caring and the home-cooked food has been delicious and lovingly prepared. Although not needed in our case, the activities for the residents are wide ranging and plentiful. I enjoyed coming into contact with several residents and during our chats as I came and went, they were friendly, happy and engaged.

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Review from Yvonne F (Daughter of Resident) published on 27 March 2017 Submitted via Website
Overall Experience

ABOVE & BEYOND!!!

Thank you to the Manager and her experienced professional team at Drovers Call for the exceptional levels of care that were given to my father. I was recommended to consider Drovers Call by a trusted friend.

Initially reluctant to consider nursing homes I met the Manager at Doncaster Hospital to assess my father. I felt confidence in her judgement instantly, she clearly identified dads needs and with her warm, friendly and compassionate nature I knew this felt right.

At such a difficult time we felt supported in every way. I cannot fault how he was cared for, I want to thank every member of the team from the carers, nursing staff to the kitchen team and cleaners who were so respectful to my father, myself and my family. We were offered anything we needed, nothing was too much trouble.

Drovers Call was a perfect choice and I cannot thank them enough. 5-star service, it is important to me to make my experience known to all, thank you again for everything.

Reply from Lisa McFarlane, Registered Manager at Drovers Call

Thank you for taking the time to share your experience and to recognise the skills of all the team members. It is very much appreciated.

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Review from L B (Resident / Service User) published on 14 February 2017 Submitted via Postal Card
Overall Experience
All the staff deserve a medal for the way they conduct themselves, for their kindness and their helpfulness. They are always there to talk to and I enjoy the activities, which are very varied. I particularly like the visiting 'PAT dogs'

There is everything you could wish for, for care. It is faultless.

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Review from P C (Husband of Resident) published on 24 January 2017 Submitted via Postal Card
Overall Experience

My husband was settled in well with his own en suite room and staff were attentive to his needs dietary and personal care. Staff are polite and caring and have a happy demeanour. Its obvious that the staff are efficient and available at all times for the residents. They spend time talking to them, the day is organised to a high standard.

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Review from John T (Partner of Resident) published on 7 November 2016 Submitted via Postal Card
Overall Experience

I am delighted to see such caring and compassionate staff with a real personal touch. I have visited friends and relatives in many care homes but I can honestly say that I have never encountered such a personal touch. The manager has a true vocation for empowering staff and this shines through. On my first visit, a member of staff told me it was like a family. It really is. This is the best care home I have seen.

Reply from Lisa McFarlane, Registered Manager at Drovers Call

Thank you very much for your kind words. Your positive persona adds a special something to our home!

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Review from Brian L (Son of Resident) published on 24 October 2016 Submitted via Postal Card
Overall Experience
Staff are cheerful and friendly and approachable home is clean and tidy and he eats well now. Never thought he would settle into a home life but he has and is happy there.
He joins in on all the outings and activities and enjoys them.

We know he is in a safe environment and is well cared for and is happy.

Reply from Lisa Mcfarlane, Registered Manager at Drovers Call

Thank you for taking the time to review our service. It is a pleasure to care for your father. His smile and happy persona add to our home and staff morale.

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Review from Claire H (Daughter of Resident) published on 4 October 2016 Submitted via Postal Card
Overall Experience

Nothing is too much trouble for both the staff and management. My father is a resident and my mum was until her recent death. I don't know what I would have done without their support for myself and my father and family. They all feel like a part of our family and my dad is so happy in the nursing home. When my mum was dying, they were fantastic, feeding us and making a room up for us. Mum's funeral went from there and they prepared drinks for everyone. Brilliant!

Reply from Lisa McFarlane, Registered Manager at Drovers Call

I know you always praise the staff in person when you visit. Thank you for taking the time to formally recognise the care and support we provide.

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Review from Philip L (Son of Resident) published on 28 September 2016 Submitted via Postal Card
Overall Experience

Since my father came to this care home I have found the staff helpful and understanding of my father's needs. He has suffered many falls prior to his arrival and now the carers have been able to manage his dementia/problems very well. I am very pleased with the care he is now receiving and would like to thank the manager and all her staff for their hard work.

Reply from Lisa McFarlane, Registered Manager at Drovers Call

Thank you for taking the time to acknowledge the progress your father has made since residing at Drovers Call and the skilled efforts of all our staff.

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Review from Eileen B (Wife of Resident) published on 29 July 2016 Submitted via Postal Card
Overall Experience

My husband moved to Drovers Call after a bad experience in another home. He settled in and was happy from the very first. Unfortunately his condition has worsened and he is now end of life care. The compassion from all members of staff has been impeccable, he is calm and comfortable with no pain, this is what I wanted for him.

Reply from Lisa McFarlane, Registered Manager at Drovers Call

It is so nice to be recognised for the standards we deliver. Thank you

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Review from Denise M (Relative of Resident) published on 28 July 2016 Submitted via Postal Card
Overall Experience

My dad was sent here from another care home onto the secure unit. The care he is receiving is wonderful, second to none! I would highly recommend anyone using this care home because their loved ones will be treated with dignity and respect. Now my dad has reached end of life care, the support we have received has been amazing for him and my family.

Reply from Lisa McFarlane, Registered Manager at Drovers Call

It was a privilege to care for your dad. I am grateful that you have taken the time to write such kind words. I will be sure to share this with all the staff. Thank you

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (5) & Events (0)

News
  • 26 Jan 2026

    We’re delighted to welcome Sarah to Knights Care as our new Head of Compliance. In this integral role, she will work closely with teams across the organisation to strengthen compliance,...

  • 14 Nov 2025

    At Knights Care, we’re proud that every one of our homes is part of the community it serves — and nowhere is that truer than at Drovers Call Care Home...

  • 02 Oct 2025

    The Alzheimer’s Memory Walk is an inspiring annual event that unites people from all walks of life to raise awareness and vital funds for those living with dementia. It’s a...

Upcoming Events

There are no upcoming events for Drovers Call.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Drovers Call.

Accreditations

Meet the Team (3)

Julie Whittingham
Julie WhittinghamJob Title:Head Administrator

Julie takes care of all administration duties within the home and values each and every resident's individual personality, as well as promotes a strong teamwork ethic within the home.

Lauren Deeble
Lauren DeebleJob Title:ReceptionistJoined: 2023

Lauren joined Drovers in October 2023 and has quickly become a vital part of the everyday running of the home.

She has since started her level 3 business administration qualification.

Lauren loves the interactions with residents and the families and being part of a great team, helping out wherever she can.

Trish Webster
Trish WebsterJob Title:House KeeperJoined: 2011

Trish started work at Drovers Call in March 2011 as part of the original staff team when the home first opened. Trish has been through all the changes over the years and has been a key member in helping the home achieve what it has to date.

Her role as Housekeeper has seen her grow and develop a team of 6 people, proudly supporting her team to grow and move across to other departments such as kitchen, care, and maintenance. In 2018, Trish has been Infection Control link, Trish enjoys her Job and working for Knights Care. Trish has recently been nominated for a “Behind the Scenes” award, through LinCA.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Drovers Call to verify any information. View our terms and conditions. Drovers Call has an Enhanced Service -more info.