




Berkeley House is an eighteen capacity care home in Pemberton, employing friendly and qualified staff in order to achieve consistent and professional standards of personal care.
The home is an ideal environment in which for older people with daily care needs to achieve a comfortable retirement, welcoming to visitors and respectful of personal choice.
From family-run business Cuerden Care, service users benefit from being looked after by a care provider that has achieved excellence for over twenty years.
Care Provided by Berkeley House
Primary Care Categories
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 96 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Berkeley House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Cuerden Developments Ltd
- Private Owned
Person in charge
- Lindsay Green(Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 65
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (96)
- Single Rooms with ensuite Wet Room (4)
Berkeley House Reviews (24)
Berkeley House has a Review Score of 7.5 (7.490) out of 10, based on 2 reviews in the last 2 years.
Over all time Berkeley House has 24 reviews.
My husband has been a service user for over 2 years during which time his dementia has worsened. The staff are very kind and caring and put up with a lot in a sensitive way. They are quick to react and sort matters quickly and quietly. He is involved with activities with the full support of staff. I feel happy he is safe and well cared for.
Thank you for your lovely review, it is the main priority that families are assured that their loved ones are well cared for and are safe,
I don't sit at home worrying if my husband is being looked after. I know 100% he has the best care I can ask for. When I walk in and he is sat with the carers and he has a beaming smile from ear to ear that tells me how happy he is too.
Thank you Karen, this was so lovely to read. It has always been a pleasure to support your Husband and your family.
During lockdown, I haven't been able to visit but I have peace of mind knowing he is well cared for.
Berkeley House has been a great home to care for my Dad. Always friendly and well looked after. Looks happy to be there and enjoys time with staff.
Berkeley House with regards to the level of care, my wife and I cannot praise the management team and staff in the way this care home is run. We both have great respect for the manner our daughter is cared for, and this applies to all other service users. Again, I can on say how pleased we are that we have our daughter in such a wonderful place as Berkeley House. As we know when we both leave this world behind our daughter will remain happy and content in this home.
My sister is very happy at Berkeley House. Staff are very friendly and all her needs are well catered for.
It is always very clean and tidy and the food I've seen served to dad looks good. Thank you very much for the excellent care.
I have been absolutely delighted on every occasion we visited our friend in Berkeley House. We are the only remaining people with a vague family connection and yet have been treated with real respect and our views have been welcomed on all issues. The care at Berkeley House is first-rate. It is a relatively new facility and it is clear that the bar has been set very high! I have been most impressed by the caring attitude of the management who display an excellent knowledge of the circumstances of individual residents. The care staff are very friendly and have built up wonderful relationships with many of the residents, including my friend/family connection. The en suite rooms are really nice, as are the lounges in each of the buildings. I would recommend this home very highly indeed.
My mum's speech and mobility have also improved loads so we can see the time and determination the staff are putting in.
In the 5 years, my sister has been a resident she has been well looked after and appears to be happy and settled. Staff are patient and caring despite her unfortunate mental and physical problems. Staff will always phone me if any aspect of her care needs to be reviewed.
A nice comfortable home. Lovely staff. Always kept informed and plenty of photographs on display.
My experience has been great. The staff are friendly, helpful and welcoming, they respect and allow my mum to keep her dignity and make her feel like she has control over her choices - food, activities etc.
The approach they have is amazing and is not aggravating as they respect your choices.
The staff are understanding and thoughtful. My friend seems to have settled in really well and is happy at Berkeley House.
Always a pleasure to visit my mate in the home, always a good and friendly welcome with the knowledge that he is being very well looked after.
All through July they have helped, coaxed and assisted my son to join in ten-pin bowling. They have made sure staff were available on Sundays to take residents who wanted to go to church, but the most amazing thing happened last week, one of the male carers took my son to the baths.
Fantastic, can't tell you how pleased I was.
Also his personal care, hair cut regularly and trimmed moustache.
I am so pleased how smart he is I could shout it from the rooftops.
I feel the majority of staff are dedicated to making life good for the service users. But I feel that the support workers need more training to help them understand what difficulties that some service users are suffering. I know it is a very difficult job but it needs professionalism, caring and understanding of the service users problems and difficulties. At the moment the manager, who is a caretaking manager until another, full-time manager, is appointed. She is a very caring and understanding person but she is trained very highly and of course, this is a necessity along with all professionals within this service. You cannot work properly in this kind of work unless you understand.
Such a lovely home to visit. Feels like an extended family when we came to visit. Everyone lovely and a lovely clean place. Couldn't think of anywhere better for my brother to be looked after.
My husband and I are very pleased with the progress our daughter has made, also the good care and attention. It has made to our lives to know that our daughter is being looked after so well, this has taken a lot of pressure off us.
Many thanks to the manager and staff.
My dad has had the best care since he has been living here.
When I come visiting, the care home is always clean and tidy, the staff is very helpful and will do anything we ask of them, so I would recommend this care home to everyone.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 January 2019Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Berkeley House.
There are no upcoming events for Berkeley House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Berkeley House.
Accreditations
There are no accreditations posted yet for Berkeley House.
Meet the Team (4)

I am a qualified Mental Health nurse, and I have worked within the health care setting for 30 years.

I am a qualified learning disability nurse, and have worked in healthcare for 15 years

I am a qualified General nurse, and I have worked in healthcare for 43 years

I have worked within administration for 8 years
Frequently Asked Questions about Berkeley House
What types of Care is Berkeley House registered for?
Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Berkeley House have?
There are 96 Single Rooms.
What are the Facilities & Services at Berkeley House?
Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Berkeley House to the centre of Wigan?
1.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Berkeley House to verify any information. View our terms and conditions. Berkeley House has an Enhanced Service -more info.