Berkeley House

Ellesmere Road, Pemberton, Wigan WN5 9LA
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7.5 24 Reviews
  • Berkeley House, Wigan
Berkeley House is an eighteen capacity care home in Pemberton, employing friendly and qualified staff in order to achieve consistent and professional standards of personal care.

The home is an ideal environment in which for older people with daily care needs to achieve a comfortable retirement, welcoming to visitors and respectful of personal choice.

From family-run business Cuerden Care, service users benefit from being looked after by a care provider that has achieved excellence for over twenty years.
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Care Provided

Primary Care Categories

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 96 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lindsay Green (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (96)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (4)

Berkeley House Reviews (24)

7.5

Berkeley House has a Review Score of 7.5 (7.490) out of 10, based on 2 reviews in the last 2 years.
Over all time Berkeley House has 24 reviews.

Overall Experience
  • 19
  • 5
  • 0
  • 0
  • 0
Date Published
  • 24
  • 2
  • 2
  • 2
  • 22
Reviewer Connection to Berkeley House
  • 4
  • 4
  • 4
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 24, showing 21-24
Review from Kay H (Sister of Resident) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a lovely home to visit. Feels like an extended family when we came to visit. Everyone lovely and a lovely clean place. Couldn't think of anywhere better for my brother to be looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Judith C (Mother of Resident) published on 15 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, more than just a home. I can't fault them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Donna S (Sister-in-law of Resident) published on 15 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service, fantastic staff with an enthusiastic manner. Very welcoming (home from home). Residents are treated with dignity and go out on regular trips and are given the opportunity to join in many activities.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vicky H (Niece of Resident) published on 14 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very welcoming and are brilliant with my sibling, I'm satisfied with the care they give my auntie.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 7.5 (7.490)

Overview of Review Score

The Review Score of 7.5 (7.490) out of 10 for Berkeley House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.2 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.261 for Berkeley House is calculated as follows: ( (7 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 23 Ratings = 4.261
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.229 Points relating to the number of positive Reviews for Berkeley House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 registered maximum number of service users is 19.2. 2 Positive Reviews ÷ 19.2 = 0.104
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jan 2019

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Lindsay

Lindsay green

Job Title: Home Manager Joined: 2019

I am a qualified Mental Health nurse, and I have worked within the health care setting for 30 years.

Andrea

Andrea Holmes-Wood

Job Title: Clinical lead Joined: 2018

I am a qualified learning disability nurse, and have worked in healthcare for 15 years

Lyn

Lyn Crowley

Job Title: Clinical lead Joined: 2006

I am a qualified General nurse, and I have worked in healthcare for 43 years

Debra

Debra Naylor

Job Title: Administrator Joined: 2023

I have worked within administration for 8 years

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