Blossom Fields

84-86 High Street, Winterbourne, Bristol BS36 1RB
Review Us
9.8 41 Reviews
  • Blossom Fields, Bristol
Welcome to Blossom Fields Nursing Home. Located in the heart of Winterbourne the home has fantastic views of open countryside and is next door to The Grove Residential Home. At Blossom Fields, you will find luxurious lounges and dining rooms, attractive bedrooms all with en-suite shower rooms as well as a sensory room, hairdressing salon and innovative Memory Lane.

With a bespoke approach to care, Blossom Fields is made up of a number of different households, each complete with its own living space and care team. This encourages residents to get to know each other, build positive relationships and really feel at home.

The team works hard to make Blossom Fields a place where residents truly enjoy living, from the reliable and personalised care, to the varied and engaging events on offer, every aspect of life has been designed around residents' comfort and enjoyment.

To find out more about Blossom Fields, please get in touch with the team. They'd love to welcome you and show you more about how their unique model of care works.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Care home fees are a guide and may vary based on an assessment to understand the level of care and support each resident will need.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Margaret Dance (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (43)
  • Single Rooms with Ensuite Wet Room (43)

Visiting

  • Visitors welcome any time at Blossom Fields.

Parking

  • Private car park available.

9.8

Blossom Fields has a Review Score of 9.8 (9.783) out of 10, based on 32 reviews in the last 2 years.
Over all time Blossom Fields has 41 reviews.

Overall Experience
  • 35
  • 5
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Date Published
  • 41
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  • 32
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Reviewer Connection to Blossom Fields
  • 17
  • 6
  • 6
  • 3
  • 3
  • 3
  • 2
  • 1
Total of 41, showing 21-40
Review from S A (Daughter of Resident) published on 20 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Blossom Fields since October 2023. Myself and my daughter are very happy with the care and compassion my mother has received since arriving in the nursing home. They are very quick to pick up any medical issues that may require attention, and we are advised immediately.
Reply from Helen Jones, CEO at Blossom Fields

Thank you for your information; it's delightful to read that you're seeing the compassion and commitment of my colleagues in Blossom. I love how the Residents and Team in Blossom all feel so relaxed and comfortable with each other. The team is very capable and they are indeed alert to everyone's wellbeing. It's a really lovely home. Thank you so much for your comments; it's really appreciated.

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Review from Pam P (Daughter of Resident) published on 19 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is so beautifully cared for by all the staff. This includes chefs, housekeepers, receptionists as well as the nursing staff and activity coordinator. He feels safe and loved. This gives us peace of mind knowing that all his needs, both emotional and physical, are met. I can then enjoy visiting
him without worrying about his welfare we can just enjoy our time together and be relaxed.
Reply from Helen Jones, CEO at Blossom Fields

Hello, thank you very much for providing your feedback. I am delighted to read that you're able to relax and enjoy the visits with your dad. That is our absolute goal - to make everyone feel at home and comfortable. Blossom is a great home, it's warm and happy due in no small part to the household model but also, importantly, the fantastic manager and team. Your feedback will delight the entire team, thank you, Helen.

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Review from B R (Daughter of Resident) published on 14 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has been at Blossom Fields since March 2020 and has received very good care, he is always kept very clean and comfortable and always appears quite happy and content. The staff are obliging and always keen to help with any requests from the family. There are numerous events taking place if
my father wishes to take part or to go into the garden, which is very pleasant. The management team is friendly and helpful, very pleased that there was a place free at Blossom Fields at a difficult time at the start of Covid.
Reply from Helen Jones, CEO at Blossom Fields

Hello, thank you for your review. We appreciate it very much when family members tell us their thoughts and experiences, it helps us to keep the service right and improving. The Blossom team is terrific, they're all helpful and positive and they have a terrific manager. We're very lucky to work with this team, all of whom will be thrilled to read your comments. Thank you, Helen.

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Review from Christine G (Daughter of Resident) published on 14 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The last place I would put my parents would be a care home, I always said. Push came to shove and I had no choice. Looked at a few care homes and it was a no straight away. Walked into Blossom Fields, Winterbourne and it was a straight yes. Staff are all wonderful and respectful to all patients, food
is good. Showered regularly and always look clean. They have outside entertainers come in to entertain them.
Reply from Helen Jones, CEO at Blossom Fields

Hello, thanks for taking the time to provide your feedback. Your experience absolutely resonated with me. I am so delighted that we felt like the right home straight away. The fact that the home is nice, has the household model in it and is always clean and tidy with great food really contributes to giving you the sense of it being the right home. However, it's the people who make the difference and my colleagues in Blossom are fabulous. They're warm and happy and always take great care with all our residents. We really appreciate you taking the time to share your thoughts. Best wishes, Helen.

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Review from Glenys S (Wife of Resident) published on 12 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I chose this nursing home for my husband, who is living with Alzheimer's, because of its homely feel and enthusiasm the manager and her deputy clearly have for the work of the home. They have an open-door policy and are always available to residents, staff and visitors. I have found care to be gentle,
patient and considerate of my husband's needs as an individual and I like the way that everyone working here takes time to chat with residents and help each other out when needed.
Reply from Helen Jones, CEO at Blossom Fields

Hello, thank you for your lovely feedback, it makes such a difference to us all when we read that we are getting things right for you and your husband. We have a great team in Blossom, well led by a lovely manager who genuinely cares. It makes such a difference. Thanks again, Helen.

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Review from Richard W (Son of Resident) published on 12 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After four years of visiting Blossom Fields to care for my father first and now my mother, I would say that, on the whole, Blossom Fields does provide good nursing care for their patients. The facilities are excellent as well as the meals provided. However, some concerns are;
1) As a guardian, I am
unable to review health records frequently but have to ask. I feel these should be made available via print etc.
2) Staff carry out actionable jobs but have little time to spend talking/sitting with patients.
3) Patients get lonely.
Reply from Helen Jones, CEO at Blossom Fields

Thank you for taking the time to provide your feedback. I am pleased you have found our care to be good, the facilities and meals excellent. We know the introduction of our household model increases the level of engagement for residents and staff and so builds friendships, spending more time together. As a guardian, please do ask to view care records, we have digital systems only to support data protection. At any time, if something isn't meeting your needs, please speak to our great manager. Thanks again for your feedback, with my best wishes to your family, Helen.

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Review from Sharon H (Daughter of Resident) published on 3 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Blossom Fields Care Home was a very clean, safe, and welcoming home for my Father. The staff were very friendly towards the whole family. Great care was taken in caring for residents under difficult circumstances.
Reply from Helen Jones, CEO at Blossom Fields

Thank you very much for taking the time to provide us with your comments. I am so delighted to read that our lovely colleagues in Blossom Fields looked after the whole family well. They're a lovely group of people who love what they do, and it shows. My best wishes to your family.

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Review from Royston P (Husband of Resident) published on 15 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife had Alzheimer's and was unable to stand. She spent her final year in Blossom Fields. The care she received from the manager and all the staff was fantastic. They showed so much detail, patience and compassion to her. I was always kept informed if there was any change in her health or wellbeing.
She passed away peacefully there with her sons and myself with her, having been given notice that her condition was deteriorating. I could not have wished for a better place for my wife at that stage in her life. My grateful thanks to all the staff.
Reply from Helen Jones, CEO at Blossom Fields

Hello, I'm so sorry to read of the loss of your wife, my condolences to you and your sons. I am very happy that we've been able to provide care, support and compassion to you all over the past year. The manager is very compassionate and leads a wonderful team, they will be thrilled to know we've been of service to you all. With my deepest sympathies.

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Review from Simon B (Son of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was admitted to Blossom Fields, Winterbourne in December 2023 following a couple of falls and hospital stays. Her lack of mobility meant that the staff had to take care of everything from hygiene to feeding.
Her room was clean, warm and comfortable. The attention she received from all staff was
incredible. They were caring and considerate of both Mum's needs and the family.
She was kept immaculately clean and nothing was beyond their remit. The manager(s) were always on hand without appointment with caring and sound advice each time we spoke. They always stopped what they were doing to take time out for me and my family.
I said goodbye to Mum today with the knowledge that her last days were spent in the hands of professional carers who always went above and beyond to make her journey from life to death, as good as it could ever have been. Thank you so much.
Reply from Helen Jones, CEO at Blossom Fields

I am so touched that you have given us a review today, on the day of your Mum's passing. That is so unbelievably kind of you, I am so sorry for your loss. Our colleagues in Blossom Fields are tremendously warm and caring and the Managers really care about everyone, they're always alert to someone needing support. The fact that we helped your Mum have comfort and kindness in her last days is what counts. We thank you for choosing our home. My very best wishes to you and your family, Helen

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Review from Stan P (Husband of Resident) published on 4 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My thanks to the staff for looking after my wife so well during her two years with you. The staff were kind, helpful and patient with her, and I very much appreciated that. She could, on occasion, be difficult to manage and the staff rose to the situation to reassure her and calm her down. Recently
there has been a particular effort to engage my wife in the various activities that took place, and she did enjoy that participation and being amongst people. She reacted well to the gentle teasing that took place. Caring for someone is a vocation rather than a job, and from what I saw on the ground floor you have some excellent examples of staff who really do care.
While my wife was on a pureed diet, it was clear that the meals were varied and nutritious. When she rejected something the staff were very good at providing an alternative.
The staff were also very sympathetic and supportive towards me after my wife passed. That was a great comfort to me.
Reply from Helen Jones, CEO at Blossom Fields

I am so very touched by your review, and by the fact you took the time to provide this information in your time of loss, thank you. My condolences on the loss of your lovely wife.
"Vocation" is absolutely the correct word to describe the commitment, kindness and total capability our Blossom Fields colleagues demonstrate all the time.
Thank you for your kind review, it really means a great deal to us.

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Review from Julie D (Daughter-in-law of Resident) published on 11 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot fault the care my mother-in-law received at Blossom Fields. The staff are amazing, so caring and sensitive to individual needs. Regardless of the time of day we popped in to see Mum she was always clean, tidy and it was clear that she was well cared for.
Having spent seven weeks in bed in
hospital we were amazed that the staff had managed to get Mum up, dressed and out in the lounge on her second day in residence.
We were so fortunate that the hospital chose to send Mum out to Blossom Fields.
A sincere thank you to all staff - we would recommend you to anyone looking for care.
Reply from Helen Jones, CEO at Blossom Fields

Hello
What a lovely review to receive, thank you. Everyone wants to make sure each resident has a good day, every day. We delighted your Mum came to us! Thank you, best wishes, Helen

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Review from Stan C (Husband of Resident) published on 20 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot let this occasion pass without sincerely thanking all of the excellent first class care staff at Blossom Fields. From the day we arrived we were welcomed in such a caring way. Every aspect of the care home is designed for the well being of each individual.
My wife settled in so quickly and
was so happy with all of the kindness and care she received. Encouraging, compassionate and positive staff - always friendly and helpful.
Reply from Helen Jones, CEO at Blossom Fields

Hello,
Thank you very much for your kind words in review of our service. Our Blossom Fields colleagues all genuinely care about the residents, the families and each other and it is this compassion that makes the difference. We're very lucky to work with them. The team will be thrilled to read your kind words too. With my best wishes, Helen

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Review from Rich B (Son of Resident) published on 14 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we made contact with Blossom Fields, we had excellent service. The managers were always helpful during the stressful time of getting my mother discharged from the hospital. Even though she wasn’t under their care for long, she had superb care. The food was excellent, and the nursing
staff were brilliant. When she finally passed, the nursing staff went above and beyond to help us, which meant a great deal at a very emotional time.
Reply from Helen Jones, CEO at Blossom Fields

Hello, thank you very much for giving us your feedback; it is very much appreciated. Our condolences to your family on the loss of your Mum. I am so pleased we were able to provide you with some comfort and support. Our colleagues in Blossom Fields are very warm and caring, and that is what makes it such a lovely home. With my best wishes to your family.

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Review from K V (Daughter of Resident) published on 24 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Blossom Fields in September 2022. The staff were gentle and caring which gave her confidence and she started to join the activities and trips out. The staff always encouraged her to go to all the lovely activities and visits from the church and musicians, but she had the final say. My
mum was able to have her piano with her and staff helped her to play. We brought lots of personal things to make her room seem like home. Links with other families were encouraged via coffee mornings and messaging group, which really helped us deal with increasing frailty and memory loss. My mum started to enjoy her meals again. The staff took such care to get to know her and always had time to chat with us too. My mum passed away peacefully in her room, surrounded by peace and love.
Reply from Helen Jones, CEO at Blossom Fields

Hello, this is most wonderful thank you for our team. Everything we seek to do for every resident is recognised in your feedback. We always want residents to have the final say, to have their things around them, to enjoy their hobbies and time with family and new friends and of course for your mum to pass away peacefully in her room surrounded by love and peace is very special to us all. Thank you so very much, with my warmest wishes for you and your family.

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Review from Steve W (Resident) published on 21 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't fault anything about Blossom Fields. The care received was first class, friendly, compassionate, they couldn't have done any more and were always happy to answer any questions. From the managers to the nurses and carers and the catering everything was excellent, thank you.
Reply from Helen Jones, CEO at Blossom Fields

Hello, thank you for your feedback. It's particularly exciting for us to receive such glowing praise from a resident of the home. I agree with your assessment of the Blossom Fields team, they are very warm and welcoming; everyone feels welcome and relaxed. It's a lovely place to be. Thanks for taking the time to give feedback, With my best wishes.

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Review from Ralph R (Son of Resident) published on 18 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't rate Blossom Fields highly enough. The care provided to my father by the whole team at Blossom Fields was outstanding. They always went above and beyond in their care, which was both personal and professional. As well as meeting all of my dad's needs, they took the time to get to know him as
an individual, built a genuine connection with him and made Blossom Fields really feel like home.
Reply from Helen Jones, CEO at Blossom Fields

Hello, thank you for your review. I completely agree with your comments, the team in Blossom Fields really does create wonderful relationships with the residents and enjoys the company of each one. It makes such a difference to everyone's quality of life. Thanks for taking the time to give feedback, we really appreciate it. Cheers.

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Review from Teresa H (Daughter of Resident) published on 11 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is a resident at Blossom Fields and has been there for over a year. I am a community-based occupational therapist, who works primarily with older adults living with Dementia. Unfortunately, my dad now has this condition and we managed to keep him living at home for as long as possible, but needed
24-hour care, when we could no longer cope.
We wanted only the best of care for him, and we have not been disappointed. It is such a huge decision and I am so glad that we choose Blossom Fields.
He is treated with the utmost dignity and respect. Even when busy, the staff make time to engage with him and have ensured that all his needs are met, and that he is comfortable and happy.


The staff really do care about the residents and their well-being, and this shines through.

Reply from Helen Jones, CEO at Blossom Fields

Hello, thank you for your considered and thoughtful review. I particularly thank you for recognising how much our lovely colleagues in Blossom really care about and enjoy being with our residents. It's a special environment because of these genuine, supportive caring relationships. My very best wishes to you and your family, thank you.

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Review from B V (Friend of Resident) published on 5 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having visited on a number of occasions, I have always found Blossom Fields exceptionally clean and friendly. The level of care has been consistently outstanding.
Reply from Helen Jones, CEO at Blossom Fields

Hello, thank you very much for taking the time to provide us with your feedback. I am delighted you've recognised the warm, clean and friendly nature of Blossom Fields. The entire team work well together to make it a lovely place to live and work. Thank you.

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Review from Diane P (Friend of Resident) published on 13 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friends have both been using Blossom Fields for 18 months. I say both because without the care that they give one of my friends, the other would not be able to cope. They give my friend around the clock care. When she took a well deserved break they sent her videos daily. As his illness has progressed
and his needs have increased, his care has not faltered. If his wife asks to stay more than a few hours a day she is offered sustenance, so is able to see just how much the staff care for all of those in their care. I have watched first hand videos made by staff of Christmas, Easter and the Kings Coronation when everyone was included in the festivities. Should I need to choose such a home for my loved ones then I would consider Blossom Fields. Thank you too all the staff, without you where would our loved ones be.
Reply from Helen Jones, CEO at Blossom Fields

Hello, thank you for your review. It means a great deal to all of us to read of the support both your friends have been receiving. The Blossom Fields team will be delighted to hear of your pleasure. Thank you and my best wishes.

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Review from B T (Wife of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Blossom Fields deserves its outstanding rating. In the past 18 months, I have been totally impressed by their high standards of care. In every aspect of care, they excel themselves. I could not offer better care myself. Their coronation celebration was a real triumph for residents and their relatives.
Food was delicious (as always), entertainment of a high standard, as was all staff who went above and beyond. A special thank you to the chef and team who helped me with a flat battery on the day. Thanks to the Manager, Deputy Manager and your wonderful team.
Reply from Helen Jones, CEO at Blossom Fields

Hello, thank you very much for your tremendous feedback. The team works really hard together to make special events enjoyable for all the residents. It's a lovely home, with a great team. I am so delighted to read you are happy with our service. Thank you and my very best wishes.

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Current Review Score: 9.8 (9.783)

Overview of Review Score

The Review Score of 9.8 (9.783) out of 10 for Blossom Fields is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.783 for Blossom Fields is calculated as follows: ( (300 Excellents x 5) + (65 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 373 Ratings = 4.783
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Blossom Fields is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (8)

Maggie

Maggie Dance

Job Title: Registered Manager Joined: 2022

Maggie joined the care profession in 1997 after having her first child. Having worked previously with horses and in a shoe factory, it was a big career change, but she’s never looked back. Loyal and passionate about caring for others, especially those nearing the latter stages of their lives, she’s committed to helping residents feel completely at home at Blossom Fields through kind and compassionate care. A highlight of her career to date was meeting William and Kate during their tour of the UK to thank carers who had worked through the Covid pandemic.

Jude

Jude Brain

Job Title: Deputy Manager

Starting her career in care 30 years ago, Jude is dedicated to promoting people’s independence and helping them to live their best life. She moved into elderly care from hospital work as she wanted to get to know the people she cared for better - and to be a part of their life journey. People’s needs vary – whether it’s lending a hand or providing a lot of assistance, Jude is committed to doing everything she can to help residents, to understand their wants and needs, and to form a strong bond through caring. From acts as simple as making a resident their favourite drink to helping a family through a bereavement, she’s passionate about her work and proud that so many residents and families speak so warmly about the feeling of “home” they experience at Blossom Fields.

Adrian

Adrian Todoran

Job Title: Clinical Lead

Having trained as a nurse in Romania, Adrian started his career as a care assistant when he came to the UK in 2014.


He joined Blossom Fields in 2016 when he worked his way up to the position of clinical lead. Passionate about delivering outstanding care, he sees the work of a nurse as far more than just a job – rather, a care-centred lifestyle where one thinks like a nurse 24/7.

Rose

Rose Sweeting

Job Title: Activities Coordinator Joined: 2025

Rose has joined Blossom Fields with over six year's experience in the care sector. Moving to the UK just over six months ago from South Africa Rose initially worked in domiciliary care, but she was keen to move into an activities role. Having loved working in activities Rose brings not only experience but also lots of ideas.


Rose has a background in food technology, but after a long successful career she wanted to have a more meaningful role and hasn't looked back since changing careers to the care sector. Rose has really enjoyed getting to know all the Blossom Fields' residents.


Rose's vision for Blossom Fields is to introduce the Namaste approach, as well as broadening the range of activities on offer in the home.


Outside of work Rose loves to walk her German Shepherd Ruby as well spending time with her family including two grown up children.

Raph

Raph

Job Title: Administrator Joined: 2022

After graduating in 2022 from Bournemouth University with a degree in HR Management and Business Raph decided to take some time off, but that didn’t last long, Raph found out about the receptionist position at Blossom Fields and was working there by the end of the year!


Raph’s skills and knowledge led him to become the home’s administrator soon after starting work at Blossom Fields and now he is responsible for The Grove’s administration as well.


Raph finds his role fulfilling and loves working in the care home environment and the values that go with that. Raph works closely with Saba the Blossom Fields’ receptionist to keep the two busy homes in order.


In his free time, Raph enjoys spending time with family and friends and loves being outdoors. Raph greatly enjoys visiting historical sites, history has been a personal passion for as long as he can remember.

Saba

Saba

Job Title: Receptionist Joined: 2023

Saba is the friendly face who welcomes you to Blossom Fields. Saba is the receptionist for the home as well as providing administration support. Saba’s experience is a great asset to the home, she is very efficient which is needed in the busy care home environment.


Saba is currently studying for a postgraduate degree in Computer Science, specialising in software engineering.


This is not Saba’s first-degree path, she began her career in the telecom sector, then graduated in Computer Science, before pursuing a postgraduate degree in Technology Management. This programme started as a master’s degree and eventually led to a PhD, with Saba having her papers published.


Saba took a career break to spend time with her family and still cherishes those special times. When Saba has free time, she is an avid reader including journals and articles from renowned publications, as well as loving cooking and baking.

Paul

Paul Thomas

Job Title: Regional Manager - Western Region Joined: 2025

Paul has joined Allegra Care with 27 years’ experience in the health and social care sector, including working in senior leadership roles for the last 18 years, covering operations, business management and quality assurance. Paul has a real passion for person-centred care and how that is delivered at the highest level.


Paul has worked across a diverse sector over his time in health and social care and brings a wealth of experience to his new role as Regional Manager. Paul believes in integrating real and meaningful values and culture into a service and in doing so, delivering the outcomes for the people we support. Paul goes by the theory of values with no meaning, which has no value.


Outside of work, Paul is the father of three boys and a 2nd degree black belt who teaches Judo.

Catherine

Catherine Crawshaw

Job Title: Regional Resident Liaison Manager – Western Region Joined: 2024

Catherine has worked in sales and marketing her whole career, after graduating with a degree in Textile Management she worked in Corporate Workwear for many years. Catherine’s first role in the care sector was working with a disability charity that ran nursing homes and enablement projects for young adults. While her two children were younger, she joined her husband in his estate agency, but was delighted to return to the care sector in 2020 and now cannot imagine doing anything else.


Catherine’s role with Allegra is to support residents and their families as they explore care options. Working with the teams in the individual homes she ensures that during every stage from initial enquiry through to moving in with us every question is answered, and we offer the reassurance needed for the next chapter in our resident’s life. It is important for our residents to remain part of the community in which will have lived for years, often all their lives, so the other part of this role is connecting with local community groups, charities and organisations.

Catherine has said that working for Allegra with their groundbreaking household model means we are offering a home with compassion and care whilst ensuring residents are retaining their independence and quality of life.


Out of work, Catherine enjoys baking, gardening and walking the family Labrador. The children are older now, but still keep her busy!

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