Middleton Grove

Portland House, 11 Portland Road, Hove BN3 5DR
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9.8 57 Reviews
  • Middleton Grove, Hove
Middleton Grove blends historical premises and modern decor with first class care and easy access to the Hove seafront. Each bedroom has been thoughtfully furnished and residents can personalise their rooms to create a home from home.

The care team at Middleton Grove care for each resident according to their unique needs in a respectful and gentle manner with the aim to preserve their independence as much as possible.

Middleton Grove tailors the menu and mealtimes to each resident's individual dietary requirements and preferences.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care
  • Younger Adults

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • Self-Funded Nursing Care: from £1400
  • Self-Funded Nursing Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Nursing Care: from £1400
  • RESPITE Self-Funded Nursing Dementia Care: from £1400

Fees are dependant on a full needs assessment.

These prices are only a guideline, please contact Middleton Grove to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Middleton Grove Ltd

Person in charge

  • May Legaspi and Ivy Roc (Managers)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012
  • Number of floors: 4

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (5)

Visiting

  • Flexible visiting

Parking

  • On street parking

Total of 57, showing 1-20
9.8

Middleton Grove has a Review Score of 9.8 (9.772) out of 10, based on 35 reviews in the last 2 years. Over all time Middleton Grove has 57 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

As soon as my mother came to Middleton Grove she was greeted with love and care and soon became one of the 'family'. Her individuality and personal preferences have always been listened to and even down to her own specific music choices up in the lounge. The activities and food are amazing and trips
out fun.
My mums care is fantastic and the way that relatives are kept in the loop re: assessment, medications reviews, doctors visits etc is super. I feel listened to when I need to discuss something about my mother and always get a response.
Her room is airy and bright as are all the rooms and she is treated with the upmost respect and curtesy as are the family.
My mother feels 'at home' and is so fond of all the loving and caring staff.
Ran by two wonderful managers and fantastic staff.

Reply from Nazir Manji, Owner/Director at Middleton Grove

We are truly grateful for your kind words and 5 star rating. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Ive found the staff to be genuinely caring and attentive. I pop in random time and days and have always been welcome. Food is varied and mum seems to enjoy eating it.

Reply from Nazir Manji, Owner/Director at Middleton Grove

Thank you for taking the time to review Middleton Grove.

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Overall Experience  Overall Experience 4.0 out of 5

I have found care given to my friend has always been very good. Also all staff have always been very friendly and kind to me. They always smile and work very hard. I think that care given here is very good.

Reply from Nazir Manji, Owner/Director at Middleton Grove

Thank you very much for taking the time to review our home.

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Overall Experience  Overall Experience 4.0 out of 5

The staff and management provided high quality care for my mother who was taken very ill over christmas. As my mother was bed bound and so was unable to attend any activities. Also she wouldnt eat much. This was no reflection on Middleton Grove. All of the staff and management were very caring to both
mum and me. They always took the time to explain things they were doing. always in a kind manner. A first class nursing home.

Reply from Nazir Manji, Owner/Director at Middleton Grove

Thank you very much for taking the time to review our home.

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Overall Experience  Overall Experience 5.0 out of 5

I was very happy and impressed with the quality and care from the staff.
Carer was extremely supportive. I am happy to recommend this nursing home.

Reply from Nazir Manji, Owner/Director at Middleton Grove

Thank you vey much for your review and 5 star rating.

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Overall Experience  Overall Experience 5.0 out of 5

My mum came into this nursing home after having a really bad experience at a different one. Middleton Grove is excellent, from the management, nurses, carers and housekeeping, we cannot fault any of it. They involve us and tell us things we need to know, any new problems, appointments etc. They are
the majority of the time very quick to come to my mum's aid. Everyone is polite and so caring, from the minute you walk in the door until the moment you leave. In one word - Excellent.

Reply from Nazir Manji, Owner/Director at Middleton Grove

Thank you very much for your kind words and 5-star rating.

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Overall Experience  Overall Experience 5.0 out of 5

The overall standard of this home is very good and it is improving all the time.

Reply from Nazir Manji, Owner/Director at Middleton Grove

Thank you for your review. We are continuously trying to improve to deliver the best service to our residents.

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Overall Experience  Overall Experience 5.0 out of 5

I have found the home to be extremely kind and welcoming to my dad us, his family members. They are always ready to assist and help my dad and family with anything we need help with. The staff are incredibly kind, friendly and warm. We are grateful my dad is in such a good place.

Reply from Nazir Manji, Owner/Director at Middleton Grove

Thank you so much for your kind words and 5 Star Rating.

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Overall Experience  Overall Experience 5.0 out of 5

We are very happy my husband is here. The staff are very caring and supportive and always happy to help in any way they can.

Reply from Nazir Manji, Owner/Director at Middleton Grove

Thank you very much for your lovely review and rating.

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Overall Experience  Overall Experience 5.0 out of 5

Staff very friendly and helpful. Took time with us to explain everything and taking good care of Mum. Very happy to recommend it.

Reply from Nazir Manji, Owner/Director at Middleton Grove

Thank you for your review on Middleton Grove. We are glad to hear that you would recommend us.

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Overall Experience  Overall Experience 5.0 out of 5

Three members of staff in particular are brilliant managers, helping Middleton to provide excellent respite care for my mother.
All staff are always friendly and professional whilst having a smile on their faces.
In the communal room, I've been there to see them run activities that engage residents.

Reply from Nazir Manji, Owner/Director at Middleton Grove

Thank you for your review and rating. We are glad that your mother had a good stay with us.

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Overall Experience  Overall Experience 5.0 out of 5

Consistently excellent care, many challenges to which the staff always rise.

Reply from Nazir Manji, Owner/Director at Middleton Grove

Thank you for your kind comments. We are grateful for your review.

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Overall Experience  Overall Experience 4.0 out of 5

My brother is very settled and happy at Middleton Grove. He enjoys the activities and enjoys the food. The staff are very kind and caring, friendly and approachable. Management are very helpful and will sort out any worries or problems and will always greet you with a friendly welcome.

Reply from Nazir Manji, Owner/Director at Middleton Grove

Thank you very much for your review and kind words.

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Overall Experience  Overall Experience 4.0 out of 5

We are very happy with the care my father receives at Middleton Grove, throughout the family. It is near us all and he has lots of visitors he is well looked after and happy and well attended to by all the staff, nurses and management.

Reply from Nazir Manji, Owner/Director at Middleton Grove

Thank you very much for your review and positive comments.

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Overall Experience  Overall Experience 5.0 out of 5

Oh my Good! What can we say? The care and attention given was amazing. The nurses, catering, managers were fantastic. Couldn't do enough!

Reply from Nazir Manji, Owner/Director at Middleton Grove

Thank you for your kind words and for your 5 star rating.

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Overall Experience  Overall Experience 5.0 out of 5

My dearest friend receives beautiful care, she is well looked after and feels safe and loved and feels everyone is her close family. If I had to choose one home for her in the world it would be Middleton Grove, I know she is in safe, secure and loved arms.

Reply from Nazir Manji, Owner/Director at Middleton Grove

Thank you for your lovely words of appreciation. We are grateful for your 5 Star review.

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Overall Experience  Overall Experience 5.0 out of 5

The care home is always very supportive and always keeps you up to date with how my dad is doing. Would recommend them.

Reply from Nazir Manji, Owner/Director at Middleton Grove

We are truly grateful for your 5-star rating. Thank you very much.

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Overall Experience  Overall Experience 5.0 out of 5

A wonderful caring environment for my uncle. His personality and needs are so well catered for and quickly became a home for him. I can't praise the staff more highly.

Reply from Nazir Manji, Owner/Director at Middleton Grove

Thank you very much for your 5-star rating. We are grateful for your kind words.

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Overall Experience  Overall Experience 5.0 out of 5

My wife was looked after extremely well in all aspects and she was comfortable in her situation (simply the best).

Reply from Nazir Manji, Owner/Director at Middleton Grove

Thank you so much for your rating and for your positive comments.

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Overall Experience  Overall Experience 5.0 out of 5

Middleton Grove Care Home is a no-frills nursing home. It's very clean and well-maintained. The care received by my friend is second to none!
The team, by that I mean all staff (nursing, care, admin and domestic), are a wonderful group of people.
Thank you all for caring for my friend until his passing.

Reply from Nazir Manji, Owner/Director at Middleton Grove

We are very grateful for your kind words and five-star ratings.

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Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Middleton Grove is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.772 for Middleton Grove is calculated as follows: ( (325 Excellents x 5) + (89 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 417 Ratings = 4.772

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Middleton Grove is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jun 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Frequently Asked Questions about Middleton Grove

What types of Care is Middleton Grove registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Permanent Care, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Middleton Grove have?

There are 44 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Middleton Grove?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Middleton Grove to the centre of Hove?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Middleton Grove to verify any information. View our terms and conditions. Middleton Grove has an Enhanced Service - more info.