Willow Park

Dad is very well cared for at Willow Park. All staff and management go above and beyond looking after residents. Staff have even visited my dad in the hospital in their own time. Working with management to get Dad equipment and results seem effortless.

In the few days, my wife has been in Willow Park my family and I could not have asked for better treatment. The manager and deputy are fantastic, all the staff are always willing and helpful. Could not have wished for better treatment. They are there for my wife and my well-being.

The home is well organised and spacious, and ideally suited for residents with dementia giving them space to roam.

My Uncle is more than happy at Willow Park, as am I. The atmosphere when you walk into the home speaks volumes. The staff are approachable and will do anything to help. The management team are always at hand and know my Uncle and the other residents so well. I really enjoy visiting the home and being part of the family at Willow Park.

My mother continues to be treated with respect and dignity at Willow Park. She is always clean and well-presented in clothes that she would choose to wear. Staff are caring and friendly and all of them call her by name. often stopping to give any reassurance she needs. The dining tables are set with cups and saucers, just as my mother likes it! I am confident she is well cared for and happy at Willow Park.

I feel that the residents are taken care of and that families are well informed on their well-being by the management. I do feel that the meals are poor and 12 pm is too early for the main meal of the day. Overall, I am quite happy with Willow Park.

You are all truly amazing people. Valentine's do was well organised and enjoyed by all. Thank you for your love and care for my relatives.

The staff on the Mitchell Suite in particular have been fantastic over the three years Mum has been in their care. The care, support and activities have all been great.

My mum was accepted into Willow Park by an incredible lady after all other homes turned her away as she had been a resident in Spain for so long. Incredible care home and staff for my mum who has vascular dementia. Mum is so happy there and at peace at 88-years-old. One downside for the family is all the euros that were in her purse on arrival, together with the pounds which my brother put in her purse after the euros, have gone - not good. All in all, a wonderful place and I leave today knowing that Mum is happy.

My dad was only in Willow Park for four weeks, but the care he received was second to none. From the very start, myself and my family were included in his individual needs and personal tastes. But the thing that stood out the most was how they genuinely cared for him. From singing to him to encourage him to eat or just holding his hand in comfort. Even when the end came, all the staff showed kindness, compassion and love to us all. I cannot thank or recommend Willow Park enough.

My husband has only been at Willow Park for four weeks but it feels as if it is much longer he has settled in so quickly. The staff are wonderful, treating my husband with care and consideration whilst maintaining the banter and humour that he enjoys so much. I would recommend this care home to anyone.

My mother received excellent care, given with kindness and love throughout her three-year stay at Willow Park. Even during the covid lockdown period, everything possible was done to give families opportunities to see and visit loved ones.

The care staff and management have been so kind and caring. I would recommend the home to family and friends.

My friend has been here for two years. We couldn't believe how beautiful it was when we first visited. From day one, the staff, the cleanliness, the food were excellent. The staff can't do enough to help; so kind and considerate. Today is the first time I have been in for 18 months, the young person who met me at the door and helped me through all the process was extremely kind and helpful as I was quite upset seeing my friend for the first time. I had a lovely visit. Thank you.

I would just like to leave a review of Willow Park and my father's ongoing care. I and my family have been highly delighted with his care provided for over 2-years. Throughout Covid, I have had regular calls from lovely caring staff on the Mitchell unit and been explained to about every step of strict visitation, which must have been a nightmare to police. The staff are brilliant here, and the place is the best for care in the district. Thank you to everyone concerned at Willow Park.

My mother has been a resident at Willow Park Care home for almost 6 years and has always had excellent care and attention. During which time she has had outstanding care and kindness by all the staff. The staff are always excellent and can’t help enough. I would recommend Willow Park without hesitation to anyone making the hard decision of choosing a care home.

I can't praise this home highly enough. My husband was suffering from vascular dementia and spent two months here until his recent death. He had the most excellent of care from the friendly caring staff who always went that extra mile. It was a great comfort to me knowing he was so well cared for and always with dignity. As visitors were not allowed due to coronavirus, they made sure they spent time with him, going through his photos to help him remember. When I spent his last two days with him, they looked after me with care and compassion, giving me meals, drinks and emotional support. I can't thank them enough for making his last two months of life so happy and content.

Resident always says the staff are kind to her and enjoys the jovial yet professional way that she is treated. I very much admire your quality of staff this is your biggest asset and I hope you will reward them for the magnificent job they have done during this dreadful pandemic.

Friendly staff always willing to help.

My mum is in hospital at the moment and cannot wait to get back. I think that says it all.