






Willow Park is a purpose-built facility in Pontefract, West Yorkshire, built to suit skilled care within an environment where residents can enjoy independent living. Together with care provision and homely comforts, there are further pleasing additions that include a multi-activity room, cinema, café and beauty salon.
A friendly team are experienced in residential care, as well as being trained in specialist dementia care. The focus is on enabling every client to...
Care Provided by Willow Park
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Accreditations
- The National Dementia Care Accreditation Scheme (NaDCAS)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Willow Park to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Victoria Darlow (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Parking
- Car park to rear of building.
Willow Park Reviews (53)
Willow Park has a Review Score of 9.2 (9.225) out of 10, based on 9 reviews in the last 2 years.
Over all time Willow Park has 53 reviews.
The staff were very understanding of mums needs and very caring.
The team on the Nightingale floor are amazing.
From start to finish fantastic care. With a five star hotel surroundings with a family feeling. All staff treated my Mum with kindness and respect and nothing was too much trouble. Special thanks to the staff at the end.
Willow Park were the most helpful whilst undertaking the search and have provided excellent care and support for Mum since she has been there.
She is thriving under their care and enjoying the social interaction with both Carers and residents.
I can only express my gratitude to all involved in her care and making this difficult time an enjoyable one for her.
As soon as you walk through the door you feel at home. It is spotless and is very welcoming. The staff are professional and they clearly all care about the residents and are happy in their work. Everyone is friendly, kind and always willing to help whatever the question.
Thank you to everyone at Willow Park, you made a really difficult time easier to deal with. I don't know what we would do without you. Thank you for treating my mother-in-law with dignity, respect and taking such good care of her.
Willow Park care home is welcoming, The staff are very caring, kind and attentive to the resident and extended family. I am pleased my husband is being looked after in such a caring and considerate way.
Care Home staff second to none. Especially the girls who go above and beyond with my dads complex needs.
Since being at Willow Park my father has started to take an interest in life again. He is no longer a lonely and depressed 95-year-old man but a happy extrovert in taking an active interest and participation in conversation and all activities provided. When I visit my father, he greets me with a smile, and is eager to tell me what he has been doing. I know when I return home he is happy, well fed and cared for. I can now sleep easy at night, knowing he is happy, safe and secure.
Quality care home. Run to an excellent standard.
The staff are really caring and passionate about their roles. They create a lovely atmosphere and have a holistic approach for the resident's families. They listen to the needs and do their utmost to make it happen. Most recently they put on a race night, which is my dad's favourite pastime. It was a great night which brought family and friends together !!
Thanks
I cannot thank the staff on Nightingale Unit enough for the care that they gave my mother. They are a very friendly and caring group people. The home is extremely welcoming and homely and there is a lovely atmosphere around the home. As soon as you walk through the doors you just know that everybody feels at home in the wonderful surroundings.
Everywhere is spotlessly clean, the atmosphere is warm and welcoming, residents are happy and content and the staff are just amazing. My Mum received the very best care possible, cared for by a team of wonderful, very professional and extremely caring committed individuals, who work together like a well-oiled machine. They give their all and nothing is too much trouble.
We thank you all, from the bottom our hearts, for not only making Mum's last weeks as comfortable and pleasant as humanly possible but also for the support we received throughout. We are forever grateful.
My sister went into care at the age of 91 and died in this wonderful care home on Nov 16 aged 95 years. It was very difficult having tp put her into care and I thought no one would be able to look after her in the way that I had been doing. But I was proved wrong by the amazing staff at Willow Park. She was not only cared for but truly loved by all. We had happy and sad days but the support for not only my sister but myself as well was far beyond my expectations. She was treated with patience, dignity and a deep understanding of the need of people with dementia.
After a torturous year in a dreadful care home, finding Willow Park was a dream. The standards are obvious on first entering the home. Beautifully decorated and resourced, spotlessly clean, with period accessories to stimulate and elderly clientele. The staff are incredible. Caring, compassionate, considerate, kind, and devoted. They completely GET dementia care. My Mum has blossomed in the months she has been in Willow Park. Thank you to all, my worries dissolved overnight. They even look after my visiting Dad.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Willow Park.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Willow Park.
Meet the Team (3)

Victoria has had a passion for care from a young age, after having a parent who required support after an illness.
She went to university to study sports science but after seeing care staff with a resident decided to go to the care home and began a career in care.
Victoria has a passion for ensuring person-centred care and developing staff to become the best versions of themselves to drive the standards of care.

Louise started her career in care on work experience, she thrived on caring for others, ensuring they are excellently cared for and are part of the family.

I have worked at Willow Park since June 2021. I have worked in the care sector in various roles for 10 years. I love my job at Willow Park. The best part of my job is the interactions with the residents and relatives. As an administrator, I am there to support not only the financial side of the home but also the well-being and transition period throughout the stay of our residents.
Willow Park is for me a warm inviting home that is full of fun and laughter, great consideration goes to the resident's wishes. I am proud to be part of the team.
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