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Sheridan House

10c Douglas Avenue, Exmouth, Devon EX8 2BT
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Sheridan House, Exmouth
Sheridan House, Exmouth
Sheridan House, Exmouth

Purpose-built in 2012, Sheridan House offers all of the state-of-the-art facilities residents would expect and much more. The home is situated in the quiet and picturesque 'Avenues' area of Exmouth within only a short walk to local shops and amenities.

Sheridan House also offers respite care; this can be a period of anything from a few days to a few weeks. This service is ideal for both the carer and the...  

Care Provided by Sheridan House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250N/A

Contact Sheridan House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Katherine Miller (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2021
  • Number of floors: 4

Room Information

  • Single Rooms (25)
  • Single Rooms with ensuite Wet Room (25)

Visiting

  • The home operates an any time visiting policy

Parking

  • Onsite car park

Sheridan House Reviews (32)

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9.7

Sheridan House has a Review Score of 9.7 (9.666) out of 10, based on 12 reviews in the last 2 years. Over all time Sheridan House has 32 reviews.

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Showing 32 reviews matching selected criteria
Review from Dennis W (Resident / Service User) published on 25 February 2020 Submitted via Postal Card
Overall Experience
I have given excellent in every box.

What more can I say?

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Review from Peter M (Resident / Service User) published on 25 February 2020 Submitted via Postal Card
Overall Experience

All staff have been considerate and caring.

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Review from Tessa H (Resident / Service User) published on 25 February 2020 Submitted via Postal Card
Overall Experience
Comfortable and friendly.
I enjoy the activities and exercises.

Staff are helpful and warm.

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Review from Joy C (Resident / Service User) published on 9 July 2019 Submitted via Postal Card
Overall Experience

I am very happy at Sheridan House. We are encouraged to join in the activities provided, they are varied and fun. The staff are kind to all and just like a happy family. Nothing is too much trouble.

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Review from Susan M (Resident / Service User) published on 9 July 2019 Submitted via Postal Card
Overall Experience

I feel I am well looked after and safe. The staff are friendly and generally very helpful. They have a lot of clients to deal with.

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Review from Margaret C (Resident / Service User) published on 4 July 2019 Submitted via Postal Card
Overall Experience

I am happy to be a resident here with good service and kindness.

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Review from R A (Resident / Service User) published on 3 July 2018 Submitted via Postal Card
Overall Experience

Nothing is ever perfect. On the whole - lovely! But, facilities - No bath, the bathroom mirror is too high. Junior staff are untrained (badly made beds, can't set a table).

Senior staff are excellent.

Worst - wooden floor in the dining room. No curtains (noise is sometimes unacceptable and too near the lounge).

Generally a very happy atmosphere. A lovely place to end your life in. There are difficult times with young staff too quick for comfort. Mostly cheerful and helpful.

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Review from Kane (Son of Resident) published on 30 May 2018 Submitted via Website
Overall Experience

My father was understandably reluctant to leave his home and go into care. Last December (2017) he had a fall and ended up in the hospital via A&E.

Sheridan is part of a group of 3 homes. Thanks to the flexibility of the proprietor we were able to secure a room for dad in another of their premises on discharge.

The care he received was excellent and the quality of the people exceptional. Then dad moved to Sheridan, to a room with a street view and now to one sea facing. He is now settled surrounded by mementoes and pictures of his extensive travels with his own chair and terrific view along the coast.

The room and bathroom are excellent. The care he receives is to the same excellent standard as the previous home, showing a consistent ethos across the group. The workers are personable, nothing is too much trouble. Food is very good and visitors welcomed.

When we went on holiday, I was not worried, as dad is being very well cared for. I can't recommend Sheridan highly enough.

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Review from Linda W (Daughter of Resident) published on 22 May 2018 Submitted via Website
Overall Experience
At the age of 100, my father made the reluctant move to Sheridan House. It has proved to be an excellent decision, as he settled in immediately thanks to the care and attention of the wonderful staff. The Home enables him to continue with his own lifestyle programme meeting all his wants and needs, including the little comforts such as cheese and biscuits with his nighttime whisky.
Moreover, they are willing to ‘go the extra mile’. For example, when his wife’s Nursing Home insisted that he be accompanied on all visits, Sheridan ensured that a carer would accompany him at all times.

The family are delighted with the care and attention he is given and no longer worry about him. My father is far more relaxed these days and agrees that he is extremely comfortable often forgetting it is not his own home!

Reply from Nikki Marsh, Deputy Manager at Sheridan House

Thank you very much for your kind words, your father is a pleasure to have with us.

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Review from Sandra W (Daughter of Resident) published on 18 May 2018 Submitted via Website
Overall Experience

Mum initially had 2 weeks respite care at Sheridan House but she found it so comfortable she is still there more than 4 years later. She loves looking out at the sea from her spacious room where she is able to have her personal belongings as well as Sheridan's comfortable, modern furniture. The food is good and there is a varied choice. Mum goes to the dining room each day for lunch but has breakfast and supper on a tray in her room. The carers are cheerful and very willing to help according to mum's needs which have increased during the past 4 years. There is something to suit everyone in the choice of activities, mum particularly enjoys the whist, knit and natter, flower arranging and visiting speakers. Visitors are always made welcome and Sheridan House has kept me informed about mum's wellbeing.

Reply from Wendy Marsh, Registered Manager at Sheridan House

Thank you for your kind review, we all really appreciate it and love looking after your mum.

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Review from Jane (Daughter of Resident) published on 11 May 2018 Submitted via Website
Overall Experience

Both my daughters worked at Sheridan before studying to become nurses - so, in many ways, we were lucky as we had a recommendation from "inside". Mum came initially for respite care following a fall and was adamant that she wasn't going to stay long. Three years later and she is still there, and happy as a sandboy. Initially, I was watching for shortfalls like a hawk (as you do), but I have to say that I find it difficult to find fault with the facilities and care at Sheridan. The staff are very kind and respectful - and invariably cheerful. Mum loves the banter with them. Residents are encouraged to join in activities which are a mixture of regular slots (whist, pilates, knit and natter, word games etc) and one-off treats (eg trips out, talks, visiting musicians). Mum has even learnt some new skills! Very good chef, too. The spread at the Christmas party is legendary. All in all, first class. I would be more than happy to live out my own "twilight" days at Sheridan.

Reply from Wendy Marsh, Registered Manager at Sheridan House

Thank you, Jane, for your very kind words of recommendation. Your girls were equally excellent care staff during their time with us. It's lovely seeing them now when visiting their gran, fully qualified nurses.

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Review from Sarah (Daughter of Resident) published on 9 May 2018 Submitted via Website
Overall Experience
Mum has been living at Sheridan for over a year now – we talk about her luxury serviced flat! For all concerned moving to somewhere like Sheridan is never going to be an easy choice but both of us could not be happier. Mum spent a couple of weeks at Sheridan after a stay in hospital and was looked after wonderfully well, so when she could no longer stay in her own home Sheridan was the number one choice. The ‘girls’ are brilliant – nothing is too much trouble and they really do know their residents well and allow them to remain as independent as possible. On few occasions when I have been worried that mum hasn’t been quite right and talked directly to the carers, or phoned, they already knew and were keeping an eye. The carers are kind and always make time to talk, and I am very happy that the care received is second to none. Mum and I can come and go whenever we like and friends and family can visit at any time.

We are always made welcome, tea and coffee is always offered (but equally we can just go and make our own in the lounge) and we have stayed for lunch and tea and even had Christmas lunch with Mum. There is a good range of activities planned each week and it is totally up to the individual resident if they take part or not. The rooms are very large and mum has a number of her own possessions as well as quality furniture and furnishings provided by Sheridan. The laundry is fantastic and clothes are washed and returned the same day. The food is well prepared and if there is nothing on the menu that mum fancies the staff do their very best to accommodate any requests. The night staff are super too – just a press of a button away. There is always a very thorough staff hand over when shifts change so all staff know what is going on. The managers are very approachable and always happy to listen and really care about the residents. It is a super place and I doubt you would find better care anywhere.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 April 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Awards / Recognitions (5)

  • 28 Feb 2019Recipient: Sheridan House
  • 28 Feb 2019Recipient: Coast & Country Care Ltd
  • 01 Mar 2018Recipient: Sheridan House

Accreditations

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