Barchester Oak Grange Care Home

Mollington Grange, Parkgate Road, Mollington, Chester CH1 6NP
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9.7 95 Reviews
  • Barchester Oak Grange Care Home, Chester
Oak Grange has been specifically designed to provide high quality residential and nursing care for older people, including those living with dementia.

The 24-hour care is provided in a warm, welcoming environment, with delicious meals and a range of daily activities, including a choice of therapeutic approaches.

Together with the lively social calendar, this helps stimulate residents’ minds, keeping them engaged and positive.

Oak Grange also offers respite care services for those in need of a short break, as well as day care services.

Residents living with dementia are supported in the dedicated Memory Lane Community, which has been specifically designed to help people retain independence, choice and dignity.

Features. such as sensory gardens, with low-risk walkways, and activity kitchens, are there to enable people to engage in life’s everyday pleasures.

Oak Grange has become a focus for the local community within Mollington, developing relationships with schools, as well as leading and participating in community activities and events.

The home boasts dedicated GP services, domiciliary dental care, eye care, podiatry services.

Oak Grange also offers a hair and beauty salon, coffee bistro, Wi-Fi connectivity throughout the building, and cinema and minibus.
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Care Provided by Barchester Oak Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1465 – £1500
  • Self-Funded Residential Dementia Care: £1565 – £1598

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

The price(s) shown are provided by the care home. Contact Barchester Oak Grange Care Home for full pricing details and T&Cs.

Contact Barchester Oak Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Oak Grange Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Georgia Baxter (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • By appointment

Parking

  • Off road private car park adjacent to the home, level access for wheelchair and disability

Barchester Oak Grange Care Home Reviews (95)

9.7

Barchester Oak Grange Care Home has a Review Score of 9.7 (9.715) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Oak Grange Care Home has 95 reviews.

Overall Experience
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Reviewer Connection to Barchester Oak Grange Care Home
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Total of 95, showing 81-95
Review from Jean G (Wife of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was treated with kindness and respect and efficient care. His visitors were also greeted courteously. The home was clean and welcoming and attractive. The bistro was a pleasant place to relax with a cup of tea or other refreshments.
Reply from Carol Curtis, GM at Barchester Oak Grange Care HomeThank you very much for this review. We always try to deliver the highest quality possible for residents and visitor.
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Review from H P (Son of Resident) published on 5 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided has been 5*. The support, cleanliness, food and drink excellent. The carers have all been very attentive/caring and lovely. We would definitely recommend this home.
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Review from Elizabeth M (Daughter of Resident) published on 29 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad moved to Oak Grange Care Home having lost my mum and becoming nearly blind and was made to feel straight at home. The staff caring for him with kind and loving care. He had a lovely sunny room which he was able to make his own which was well maintained. He had patio doors onto a sunny patio and
was able to sit outside. The food was excellent he loved walking along to the restaurants three times a day for his meals (all on the flat). Coffee and tea were regularly brought to his room and he could walk up to the bistro to entertain or just sit and read the paper with a coffee. The staff were lovely, caring and kind, creating a home from home environment. The entertainments were amazing and gave him a lot of fun and laughter during the last years of his life. He was very happy at Oak Grange and we will forever be grateful to the wonderful staff.
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Review from Nick H (Son of Resident) published on 6 February 2018 Submitted via Website • Report
Overall Experience 3.0 out of 5
We were not very pleased with the level of care that my father received whilst in the home, some staff were very good but others were poor. We raised a number of concerns with the management but we felt that they were not treated seriously. We are still awaiting a report on the last serious incident
that occurred in September 2016.
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Review from Barbara E (Wife of Resident) published on 23 January 2018 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Mid-November my husband was taken to the Grange care home to give me some respite.
He suffered from Dementia and had a leg bag and catheter.
When visiting there was a strong smell of urine and his other visitor and I reported that he had a urinary infection.
This was dismissed by the staff.
He became
more confused.
He wasn't always shaved or dressed and his clothes were often the wrong way round.
He sometimes had no socks on and nobody checked this.
We mentioned that he obviously had an infection but this was denied.
I collected him to take him home and he again had no socks and jumper back to front. Snow was outside!!
He has now become very ill and is in hospital.
Not enough care was given.
What did I pay £3000 for!!
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Review from S G (Wife of Resident) published on 24 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kindness, care and understanding shown to the residents and their relatives, on an individual basis.


A warm welcome awaits you at Oak Grange. A happy family atmosphere. Thank you everyone!

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Review from Mary L (Resident) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy here and always have been. I am getting old now and don't seem to attend everything like I used to do.
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Review from S B (Daughter of Resident) published on 4 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My other is cared for in an appropriate kind, caring and dignified fashion. ( seen by family members)
Mum has late stage of dementia and her behaviour can be a bit challenging, especially regarding personal hygiene! Knowing the person helps. Mum now accepts help/assistance with drinks and meals. Sadly
there seems to be a high turnover of care staff and this is not ideal, as residents relate well to regular staff i.e continuity and understanding particular needs.
Housekeeping can an issue on occasions. However, much needs doing regularly and a lot is expected.
Reply from Carol Curtis, General Manager at Barchester Oak Grange Care HomeThank you for your review and comments. It is nice to hear that you feel your mother is cared for so well. We have recently recruited a number of experienced staff, to compliment the team that we have in both Care and Housekeeping, to enhance the quality in these departments.
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Review from Brian H (Friend of Resident) published on 4 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my friend. I find the home like a small hotel and the staff are very friendly and caring and are very attentive to the residents.
Reply from Carol Curtis, General manager at Barchester Oak Grange Care HomeThank you for your review and the positive comments made about Oak Grange. We endeavour to deliver a personal and family orientated atmosphere and through your comments, we are succeeding.
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Review from Andrew S (Son of Resident) published on 4 August 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad has been welcomed by all staff and residents. He feels comfortable and safe, which to the family is a great relief. He is eating well and enjoys the great variety of food. Mum has been having lunch with dad and is enjoying their time together in a nice environment. All the staff are caring and considerate.
Reply from Carol Curtis, General manager at Barchester Oak Grange Care HomeThank you for your review. We are pleased that you are happy with us helping your parents to continue to enjoy their times together.
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Review from B B (Sister of Resident) published on 2 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was diagnosed with terminal cancer in May 2015 and as she has no family nearby and could not cope with just carers, she moved into Oak Grange, she has put on two stone in weight and has been extremely well looked after. In October she was told of a misdiagnosis and has never had cancer! The
fees are very high, considering she has not made use of the carers for several months, but we have regarded this as a period of convalescence and she is now much better. She is just purchased an apartment in a retirement living block in Chester.
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Review from David K (Son of Resident) published on 20 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oak Grange is a really good home - and seems well run.


Compared to many homes that I have seen, it is clearly at the top end of the market in terms of facilities, cleanliness, and activities, etc. The staff are also caring and attentive. They treat mum in a genuinely friendly and caring way.


If

every home was like this, there would be few concerns about how care homes for the elderly are run, although the charges reflect the quality of facilities and general level of care.


Sometimes I wonder if formal reviews/care plans for Mum involve other family members enough - but I when I have raised concerns any issues have been resolved to my satisfaction.

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Review from Phoebe K (Resident) published on 15 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Comfortable, attentive, food available, staff good, bed hard, no electric blanket therefore cold. Not interested in activities.
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Review from Jennie W (Daughter of Resident) published on 8 January 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
The design of the building is excellent, bright airy with large rooms. Rooms are well decorated, all with patio doors. Lovely back garden which is sunny and private dining rooms allow clients to have their own table, which look out onto the garden.
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Review from Helen H (Daughter of Resident) published on 6 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very happy at Oak Grange and has been from day one. Oak Grange is always clean and the staff always attentive, helpful and kind. I have recommended this home to other people and felt confident that Oakg range would provide reassurance for them, at what can be a difficult time.
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Current Review Score: 9.7 (9.715)

Overview of Review Score

The Review Score of 9.7 (9.715) out of 10 for Barchester Oak Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.715 for Barchester Oak Grange Care Home is calculated as follows: ( (209 Excellents x 5) + (64 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 281 Ratings = 4.715
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Oak Grange Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Aug 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (3)

Georgia

Georgia Baxter

Job Title: General Manager Joined: 2026

Hello, I’m Georgia, and I’m the General Manager at Oak Grange Care Home.


I have been a registered nurse for six years, building my experience in supporting people to live happy, fulfilling lives. Before joining Oak Grange, I worked as a Deputy Manager within another Barchester care home, where I developed valuable leadership and management skills.


I am passionate about delivering high-quality care and creating a warm, welcoming environment for our residents, families, and team members. I believe that strong relationships, kindness, and open communication are at the heart of exceptional care, and my door is always open to anyone who would like to speak with me.


I feel incredibly fortunate to be part of the Oak Grange family and look forward to working alongside our dedicated team to continue providing the highest standards of care and making a positive difference to the lives of those we support.


Outside of work, I enjoy spending time with my family and taking part in Morris dancing, which is a hobby I have loved for many years.


I look forward to meeting you and welcoming you to Oak Grange.

Alison

Alison Clark

Job Title: Deputy Home Manager Joined: 2017

Hi, my name is Ali and I am the Deputy Home Manager here at Oak Grange.


I bring to the team many years of experience ensuring high standards of care are delivered to our Residents. We work together as a team and I work closely with the home's General Manager.


Please come and visit us and see what Oak Grange has to offer.

Becca

Becca Clark

Job Title: Administration Assistant Joined: 2022

Hello, my name is Becca and I am the Administration Assistant at Oak Grange, I will likely be one of the first faces you see when you arrive at the home and you’ll always receive a cheery smile and a warm welcome.


I have been part of the team since 2022 when I joined as a part-time General Assistant whilst studying my A Levels. I have worked in most departments so have knowledge from all perspectives and I am able to share this with potential families/residents when they visit.


In September 2023 I was delighted to be appointed as Admin Assistant and the opportunity to continue my education in Business Studies, NVQ Level 3. I feel valued and part of the team and love that I can grow and develop in such a wonderful nurturing environment.

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