
We have nothing but the highest praise for all the staff in this lovely homeAnne L(Daughter-in-law of Resident/Service User)

The staff was very kind, helpful and always trying to make you feel at homeDiego V(Resident / Service User)

A warm welcome awaits you at Oak Grange. A happy family atmosphere. Thank you everyoneS G(Wife of Resident/Service User)

We have nothing but the highest praise for all the staff in this lovely homeAnne L(Daughter-in-law of Resident/Service User)

The staff was very kind, helpful and always trying to make you feel at homeDiego V(Resident / Service User)

A warm welcome awaits you at Oak Grange. A happy family atmosphere. Thank you everyoneS G(Wife of Resident/Service User)

Oak Grange has been specifically designed to provide high quality residential and nursing care for older people, including those living with dementia.
The 24-hour care is provided in a warm, welcoming environment, with delicious meals and a range of daily activities, including a choice of therapeutic approaches.
Together with the lively social calendar, this helps stimulate residents’ minds, keeping them engaged and positive.
Oak Grange also offers respite care services...
Care Provided by Barchester Oak Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Oak Grange Care Home for full pricing details and T&Cs.
Contact Barchester Oak Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Georgia Baxter(General Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Visiting
- By appointment
Parking
- Off road private car park adjacent to the home, level access for wheelchair and disability
Barchester Oak Grange Care Home Reviews (96)
Barchester Oak Grange Care Home has a Review Score of 9.7 (9.729) out of 10, based on 23 reviews in the last 2 years.
Over all time Barchester Oak Grange Care Home has 96 reviews.
The kindness and caring nature of all the staff are to be applauded. They all treated my dad well and allowed his dignity to be maintained in extremely trying circumstances. I can't thank them enough for making his last days bearable. They are all extremely lovely and considerate of all his family. Oak Grange is to be highly recommended.
My husband was treated with kindness and respect and efficient care. His visitors were also greeted courteously. The home was clean and welcoming and attractive. The bistro was a pleasant place to relax with a cup of tea or other refreshments.
Thank you very much for this review. We always try to deliver the highest quality possible for residents and visitor.
The care provided has been 5*. The support, cleanliness, food and drink excellent. The carers have all been very attentive/caring and lovely. We would definitely recommend this home.
My dad moved to Oak Grange Care Home having lost my mum and becoming nearly blind and was made to feel straight at home. The staff caring for him with kind and loving care. He had a lovely sunny room which he was able to make his own which was well maintained. He had patio doors onto a sunny patio and was able to sit outside. The food was excellent he loved walking along to the restaurants three times a day for his meals (all on the flat). Coffee and tea were regularly brought to his room and he could walk up to the bistro to entertain or just sit and read the paper with a coffee. The staff were lovely, caring and kind, creating a home from home environment. The entertainments were amazing and gave him a lot of fun and laughter during the last years of his life. He was very happy at Oak Grange and we will forever be grateful to the wonderful staff.
We were not very pleased with the level of care that my father received whilst in the home, some staff were very good but others were poor. We raised a number of concerns with the management but we felt that they were not treated seriously. We are still awaiting a report on the last serious incident that occurred in September 2016.
He suffered from Dementia and had a leg bag and catheter.
When visiting there was a strong smell of urine and his other visitor and I reported that he had a urinary infection.
This was dismissed by the staff.
He became more confused.
He wasn't always shaved or dressed and his clothes were often the wrong way round.
He sometimes had no socks on and nobody checked this.
We mentioned that he obviously had an infection but this was denied.
I collected him to take him home and he again had no socks and jumper back to front. Snow was outside!!
He has now become very ill and is in hospital.
Not enough care was given.
What did I pay £3000 for!!
Kindness, care and understanding shown to the residents and their relatives, on an individual basis.
A warm welcome awaits you at Oak Grange. A happy family atmosphere. Thank you everyone!
I am very happy here and always have been. I am getting old now and don't seem to attend everything like I used to do.
Mum has late stage of dementia and her behaviour can be a bit challenging, especially regarding personal hygiene! Knowing the person helps. Mum now accepts help/assistance with drinks and meals. Sadly there seems to be a high turnover of care staff and this is not ideal, as residents relate well to regular staff i.e continuity and understanding particular needs.
Housekeeping can an issue on occasions. However, much needs doing regularly and a lot is expected.
Thank you for your review and comments. It is nice to hear that you feel your mother is cared for so well. We have recently recruited a number of experienced staff, to compliment the team that we have in both Care and Housekeeping, to enhance the quality in these departments.
I visit my friend. I find the home like a small hotel and the staff are very friendly and caring and are very attentive to the residents.
Thank you for your review and the positive comments made about Oak Grange. We endeavour to deliver a personal and family orientated atmosphere and through your comments, we are succeeding.
Dad has been welcomed by all staff and residents. He feels comfortable and safe, which to the family is a great relief. He is eating well and enjoys the great variety of food. Mum has been having lunch with dad and is enjoying their time together in a nice environment. All the staff are caring and considerate.
Thank you for your review. We are pleased that you are happy with us helping your parents to continue to enjoy their times together.
My sister was diagnosed with terminal cancer in May 2015 and as she has no family nearby and could not cope with just carers, she moved into Oak Grange, she has put on two stone in weight and has been extremely well looked after. In October she was told of a misdiagnosis and has never had cancer! The fees are very high, considering she has not made use of the carers for several months, but we have regarded this as a period of convalescence and she is now much better. She is just purchased an apartment in a retirement living block in Chester.
Oak Grange is a really good home - and seems well run.
Compared to many homes that I have seen, it is clearly at the top end of the market in terms of facilities, cleanliness, and activities, etc. The staff are also caring and attentive. They treat mum in a genuinely friendly and caring way.
If every home was like this, there would be few concerns about how care homes for the elderly are run, although the charges reflect the quality of facilities and general level of care.
Sometimes I wonder if formal reviews/care plans for Mum involve other family members enough - but I when I have raised concerns any issues have been resolved to my satisfaction.
Comfortable, attentive, food available, staff good, bed hard, no electric blanket therefore cold. Not interested in activities.
The design of the building is excellent, bright airy with large rooms. Rooms are well decorated, all with patio doors. Lovely back garden which is sunny and private dining rooms allow clients to have their own table, which look out onto the garden.
Mum is very happy at Oak Grange and has been from day one. Oak Grange is always clean and the staff always attentive, helpful and kind. I have recommended this home to other people and felt confident that Oakg range would provide reassurance for them, at what can be a difficult time.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 August 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Barchester Oak Grange Care Home.
There are no upcoming events for Barchester Oak Grange Care Home.
Awards / Recognitions (16)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Oak Grange Care Home.
Meet the Team (3)

Hello, I’m Georgia, and I’m the General Manager at Oak Grange Care Home.
I have been a registered nurse for six years, building my experience in supporting people to live happy, fulfilling lives. Before joining Oak Grange, I worked as a Deputy Manager within another Barchester care home, where I developed valuable leadership and management skills.
I am passionate about delivering high-quality care and creating a warm, welcoming environment for our residents, families, and team members. I believe that strong relationships, kindness, and open communication are at the heart of exceptional care, and my door is always open to anyone who would like to speak with me.
I feel incredibly fortunate to be part of the Oak Grange family and look forward to working alongside our dedicated team to continue providing the highest standards of care and making a positive difference to the lives of those we support.
Outside of work, I enjoy spending time with my family and taking part in Morris dancing, which is a hobby I have loved for many years.
I look forward to meeting you and welcoming you to Oak Grange.

Hi, my name is Ali and I am the Deputy Home Manager here at Oak Grange.
I bring to the team many years of experience ensuring high standards of care are delivered to our Residents. We work together as a team and I work closely with the home's General Manager.
Please come and visit us and see what Oak Grange has to offer.

Hello, my name is Becca and I am the Administration Assistant at Oak Grange, I will likely be one of the first faces you see when you arrive at the home and you’ll always receive a cheery smile and a warm welcome.
I have been part of the team since 2022 when I joined as a part-time General Assistant whilst studying my A Levels. I have worked in most departments so have knowledge from all perspectives and I am able to share this with potential families/residents when they visit.
In September 2023 I was delighted to be appointed as Admin Assistant and the opportunity to continue my education in Business Studies, NVQ Level 3. I feel valued and part of the team and love that I can grow and develop in such a wonderful nurturing environment.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Oak Grange Care Home to verify any information. View our terms and conditions. Barchester Oak Grange Care Home has an Enhanced Service -more info.