Cross Way House

I find the staff to be very polite and courteous to all residents & visiting relatives, even when dealing with difficult situations. The home is clean, the food looks very tasty. Nothing is too much trouble, the manager is always happy to speak to you if you have any queries. The staff are kind and helpful and I know that if I am not able to visit, my mum is being well looked after as they take time to sit with the residents & talk to them or help them with activities if needed.

Mum has been very well looked after for the last 4 years. She had a fall and broke her shoulder but has recovered well- despite being 97! The staff understand her needs and cater for them. She is still active but needs 24 hour care due to frailty and dementia.

My thanks to Della, Stacey, and the team at Cross Way House for the exemplary care and consideration shown to our friend, over the time he was with you, the caring, professional attitude made his settling in and stay very comfortable. Thank you all.

My mum is a resident at this amazing and caring home.After my mum was diagnosed with Dementia,I never knew what care home was going to be caring and safe for her.And I have now found her the perfect place at Crossways..From every member off staff and the manager Della,they are all absolutely amazing..My mum has changed so much,for the better since she has been at Crossways..I also love to come for the entertainment as well..Seeing all the residents so happy every time I visit makes me know,I picked the best care for my mum.

My father is given excellent care by the staff at Cross Way House. He is happy and settled and very well looked after. During a recent illness, everything was done to aid his recovery and keep him comfortable. I am very grateful to all the staff for their support and kindness.

A Mahooooosive thanks from me and Dad, to all the lovely staff and Management !!

My mother was in Cross Way House for a relatively short time but my wife and I couldn't fault the care that she received from all of the staff. She was treated with kindness and dignity the whole time she was there. Unfortunately due to a short illness she recently passed away and we couldn't have been given more care and understanding at this sad time. We would like to take this opportunity to thank all the staff at Cross Way House for making the last few months of my mums life the most comfortable and dignified that they were able.

We can't thank you all enough for looking after Mum so well. We really do appreciate it.

Staff are great with Nan. Very friendly and helpful at all times. The home feels safe and you always get a warm welcoming. I am happy my nan is being looked after by a fabulous team. Credit to all the staff and the manager who runs a great care home.

I tried to explain to the assistant manager why we don't stay long, but she was not interested.

My sister moved into Cross Way because she could not look after herself via hospital. She has put on weight which is great. Her personality and well-being are better. The staff are caring and helpful. Nothing is too much trouble, I feel better that she is in a safe and secure environment. The activities are great especially the sing a long which my sister likes. She is always clean and tidy. My wife and I thank you very much for looking after her.

My Mother-in-law moved to Cross Way after a period in hospital. The home has made her feel welcome and my Mother-in-law loved living at Cross Way. The staff team is amazing, friendly, and very helpful from management down to the very caring care staff team. I would highly recommend Cross Way to anyone's family member.

I have no worries about Mums well well-being and wish everyone at Cross Way all the best to keep up their good work.

I am impressed with this care home. It is spotlessly clean, quite modern, and has ongoing facilities. All of the caring team has made my Mum feel welcome from the beginning of her stay. They always keep up to date on her well-being and what she has eaten etc. It is so comforting to know how well my Mum is being looked after. The staff, in my eyes, treat all the residents as if they are their own family. Showing care, affection, and friendliness. Thank you to all.

I'm very happy living here. All the staff are wonderful and caring. The activities are great.

Spacious rooms, all good... come and join us!

Staff very friendly and caring. It's a lovely home with all our needs taken care of. If you have a query over anything, the manager is always available for a private meeting.

Can not thank the team enough for the support they give me Dad every single day. My dad went into the home as an emergency in June 2023 and my dad decided that he liked it there and wanted to stay. He has good and bad days but the team is amazing with him. My dad is happy now he is with my mum in the home and he loves all the staff, I couldn’t wish for anything more.

My friend's partner's Mother is a resident at the Cross Ways, it is a wonderful home, with lovely staff, and the residents are all happy.

I cannot begin to describe how happy I am with the care of Mum whilst at Cross Way House. Mum was only at Crossway a short time but she was quickly accepted as a member of the Crossway family. The management and staff were/are the most caring considerate professionals I have ever met. Mum was cared for like she was a member of the family and treated with kindness whilst maintaining her independence and dignity as much as possible. Nothing was too much trouble for the staff who treated my family like lifelong friends. I cannot praise the staff enough. Thank you for caring for Mum and allowing me to be her son again.