
Thank you everyone for welcoming her into the home and making such a positive difference for us all.Sue A(Daughter-in-law of Resident/Service User)

Communication from the home is very good. I would certainly recommend Chesterton Lodge.Diane M(Sister-in-law of Resident/Service User)

Staff are friendly and very helpful and our friend is very happy thereOlwyn F(Friend of Resident/Service User)

Thank you everyone for welcoming her into the home and making such a positive difference for us all.Sue A(Daughter-in-law of Resident/Service User)

Communication from the home is very good. I would certainly recommend Chesterton Lodge.Diane M(Sister-in-law of Resident/Service User)

Staff are friendly and very helpful and our friend is very happy thereOlwyn F(Friend of Resident/Service User)

Anchor's Chesterton Lodge is a residential and dementia care home in Chesterton, Newcastle-under-Lyme providing care for up to 64 older people. Built to high standards and with the care of its residents in mind, each room is light and spacious with an ensuite wet room.
They are welcoming new residents to Chesterton Lodge on a permanent basis and for shorter term stays.
The home strives to deliver a range of residential...
Care Provided by Chesterton Lodge
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Chesterton Lodge will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Chesterton Lodge for full pricing details and T&Cs.
Contact Chesterton Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Louise Chamberlain(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Number of floors: 1
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Visiting
- Visitors welcome at Chesterton Lodge.
Parking
- Onsite parking, including disabled spaces.
Chesterton Lodge Reviews (45)
Chesterton Lodge has a Review Score of 8.9 (8.928) out of 10, based on 8 reviews in the last 2 years.
Over all time Chesterton Lodge has 45 reviews.
Mum has been at Chesterton Lodge for 2 years now. She has always received excellent care, the staff are all friendly & caring, the home is very clean & comfortable. Unfortunately mum's health has deteriorated during the time she has been resident but the staff have always adjusted to her needs
Feeling frightened, angry and disappointed on arrival to Chesterton Lodge (about leaving her own home & hospital) My mother-in-law soon settled into her 'new home'. 2 days later the words 'it's lovely here, they bring you your food, everyone's king. They wash my clothes and they bring them back the next dasy, I've had my hair done, it's like a hotel'. Wow! How reassuring/comforting it was for her family to hear her speak. My mother-in-law's needs have been met, staff always available to discuss, listen and act to any concerns, arranging medical care for a skin condition, arranging an optometrist to check her vision. We are so relieved and happy to see her so settled. As she continues to stay at Chesterton Lodge we now hope that with encouragement she will become less reluctant to refuse and being to participate in the enrichment activities planned/available. Thank you everyone for welcoming her into the home and making such a positive difference for us all. xx
My sister in law is receiving excellent care at Chesterton Lodge. There is a welcoming atmosphere when we visit and the staff are mostly pleasant and approachable. The home is clean and comfortable and the staff go to a great deal of trouble to decorate it beautifully for celebrations. Mealtimes are well organised and, on reading the menu, I can see that the meals are well balanced and nutritious. Communication from the home is very good. I would certainly recommend Chesterton Lodge.
We had been looking after our dear friend but his dementia was becoming unmanageable He had previously had a period of respite at Chesterton Lodge and we were very impressed with the level of care he received We were very relieved to receive confirmation that his permanent residency had been approved Staff are friendly and very helpful and our friend is very happy there
Attentive and helpful staff.
My Mum seems very happy with all the activities, always clean and well dressed.
Personally, I am very pleased with the attention and care she gets.
My grandma had been at Chesterton Lodge for a few years. Although I wasn't satisfied with the level of care she received over the past couple of years, when her health declined and she began her end-of-life journey, the staff truly shone. In particular, the senior care leader, along with certain carers and several others whose names I can't recall, were incredible. They were extremely attentive to my grandma and our family. They even offered us a room opposite my grandma's so we could rest while we stayed with her around the clock during her final days. Although the staffing levels at night are concerning, with only four staff members for 60 residents, they still managed to take care of us, ensuring we were comfortable and taking the time to talk to us. Their genuine care was evident when my grandma passed away, and they were visibly upset. Thank you, team, for your kindness.
Thank you for taking the time to review Chesterton Lodge and we pleased that you rate our care/ support as excellent. We appreciate your kind comments regarding our team and the end-of-life care provided to your Grandma, which I will pass on to our team. Once again please accept our condolences on...
All the carers and managers very pleasant and helpful. Always ready to listen and help with any questions.
In 2023 my elderly uncle had some falls at home and after a spell in hospital, my cousin and I also put my uncle to live there permanently. When visiting we used to take my uncle up to my dad or vice versa. My uncle is still living happily there and we still visit him weekly. As with a previous review, the staff are one of the best assets of Chesterton Lodge and go above and beyond with everything they are asked to do.
My mum is now needing more care from the family and if needed we wouldn't hesitate to put her into Chesterton Lodge for respite in a view to living there permanently in fact she keeps asking to go and live there so she isn't on her own at night.
I have been made very welcome and comfortable here and the staff are very kind and professional and I have settled in very well.
Since my husband came to Chesterton Lodge in November 2023 he has been made to feel comfortable and very welcome by all the staff. His care has been very good and if he has had a problem it has been sorted out straight away. He has been made to be part of the one big family and although he was very unsure at first he has settled in very well.
I visit my father every Wednesday and he's always praising the staff. His room I always kept clean. The staff are brilliant, thank you to all at Chesterton Lodge.
Sadly my beautiful mum passed away in December 2023. Mum had been a resident at Chesterton Lodge for the past 2 years. No care home will ever seem good enough for your loved one but I would like to thank all of the staff for the care and love shown to my mum. The staff are caring and kind and deserve a high amount of praise. I was always kept informed of any changes in my mum. Thank you all for everything. Anchor care homes should go the extra mile for their staff.
My Mother was admitted to Chesterton Lodge following her hospital admission having had a series of falls. At this time she was not eating and struggling to walk. The staff were wonderful with her, taking care of her every need and making her feel safe and cared for. I am so amazed at the improvement in Mum, so much so that she will returning to her home. Thank you Chesterton Lodge - you are all amazing.
There are no or very few activities and from what I have seen the residents do not get to even access the lovely gardens. I would imagine due to low staffing levels. Like a greenhouse in summer no air conditioning. Other homes in the area run by the same company are a delight to visit and see what activities the residents have been involved in uploaded onto Social media.
Acceptable if you want your loved one to sit in an armchair all day.
Do your research ignore the CQC report and compare with other care providers. Scratch away at the surface and read the reviews.
Thank you for your review, your feedback is greatly appreciated and we will work on the points raised. Regarding activities and events, our Wellness Coordinator works closely with the team at Chesterton to deliver activities throughout the day using our whole team approach. Our residents are also...
At Chesterton Lodge, we found the absolute epitome of the perfect care home.
Yes, the building is new, purpose-built, safe and secure - all you would want. However, its crown jewel is the staff - professional, caring, compassionate, sensitive, and I go as far as to say loving. I feel personally humbled by everyone's dedication here. They are all so proud of this home, and rightly so. We feel so lucky to have found it. Don't hesitate to look around it.
The staff are utterly fantastic and all of them show complete care and commitment. The rooms are bright and airy and food is plentiful and of a high standard.
Overall, we are very satisfied with the service provided.
Mum was in Chesterton Lodge Care Home for some years. The staff are always helpful, pleasant and showed great care with Mum and my family. There has been a lack of management over the last few years but hopefully they have now got a permanent person in place. If there had been any issues they have always addressed them promptly which you can't ask for anything more. I would certainly recommend Chesterton Lodge for anyone looking for respite or permanent care.
The two questions I have not answered are;
1) Management - since my sister went into the care home there have been several managers and I did not get to know them. (There is now another).
2) The price of a week's care is far too expensive.
Thank you for taking the time to review Chesterton Lodge and we are pleased that you rate our overall experience as very good. I will pass your kind comments on to our team. Our residents’ well-being is our priority and I look forward to getting to know our residents' friends and families. I’m happy to discuss your sister’s care and our fees at a mutually convenient time.
He received first-class care from all the staff. The staff went above and beyond their duties, especially through Covid.
As a family and on behalf of my brother we would like to say a massive thank you to everyone.
Due to problems with Covid we had to rely on websites, phone calls and reviews as we were unable to visit any of the homes that we thought may be suitable for a 99-year-old.
We are so glad we chose Chesterton Lodge in March 2020 as we could not have asked for better care, very personal and professional service and being made so welcome each time we have either visited or telephoned to see how mum was.
All staff have been superb and have ensured that mum is happy, contented and has all her personal needs met on a daily basis. This has been especially important for us and mum as we have endured all the recent restrictions that significantly impacted our contact with her.
In particular, all they organised for mum's recent 100th birthday celebrations was more than we could ever have anticipated and made it a very memorable day for her!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 September 2024Good
- CaringRequires improvement
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Staffordshire are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
There are no upcoming events for Chesterton Lodge.
Accreditations
There are no accreditations posted yet for Chesterton Lodge.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Chesterton Lodge
What types of Care is Chesterton Lodge registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Chesterton Lodge have?
There are 64 Single Rooms.
What are the Facilities & Services at Chesterton Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Chesterton Lodge to the centre of Newcastle-under-Lyme?
2.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chesterton Lodge to verify any information. View our terms and conditions. Chesterton Lodge has an Enhanced Service -more info.