Chesterton Lodge

Loomer Road, Chesterton, Newcastle-under-Lyme ST5 7LB
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9.5 43 Reviews
  • Chesterton Lodge, Newcastle-under-Lyme
Anchor's Chesterton Lodge is a residential and dementia care home in Chesterton, Newcastle-under-Lyme providing care for up to 64 older people. Built to high standards and with the care of its residents in mind, each room is light and spacious with an ensuite wet room.

They are welcoming new residents to Chesterton Lodge on a permanent basis and for shorter term stays.

The home strives to deliver a range of residential care services, including convalescence care, respite care, trial stays and long-term care for those who can no longer look after themselves.

The care team get to know customers and work with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community. Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Meals are cooked fresh and from locally sourced and seasonal ingredients where possible by a highly trained Chef Manager and kitchen staff.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1173
  • Self-Funded Residential Dementia Care: from £1173
  • RESPITE Self-Funded Residential Care: from £1173
  • RESPITE Self-Funded Residential Dementia Care: from £1173

Colleagues at Chesterton Lodge will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Chesterton Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Louise Chamberlain (Louise Chamberlain)

Local Authority / Social Services

Admission Criteria

  • Please contact Chesterton Lodge directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Number of floors: 1

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (64)

Visiting

  • Visitors welcome at Chesterton Lodge.

Parking

  • Onsite parking, including disabled spaces.

Chesterton Lodge Reviews (43)

Total of 43, showing 41-43
9.5

Chesterton Lodge has a Review Score of 9.5 (9.513) out of 10, based on 11 reviews in the last 2 years. Over all time Chesterton Lodge has 43 reviews.

Overall Experience

  • 29
  • 9
  • 3
  • 2
  • 0

Date Published

43
4
6
11
32

Review from Ann M (Daughter of Resident) published on 9 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Chesterton Lodge in November 2016 after a long stay in hospital. He has mid-late stage Alzheimer's and is in complete denial of having the illness.
The staff at the home have been fantastic since his admission. They have been extremely kind, caring and compassionate to my father
and I.
All of the staff, from domestic to manager are friendly, helpful and often go over and above to make him feel at home.
I visit the home daily and am made to feel really welcome.
I'd have no hesitation in recommending it. It really is first class.
Well done Chesterton Lodge.

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Treated with Dignity

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Review from Margaret S (Friend of Resident) published on 27 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit a friend twice a week, she is well looked after, carers are very kind. Nothing is too much trouble. Tea and coffee always available to visitors, all staff very happy.

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Review from Brenda J (Wife of Resident) published on 29 July 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Sept 4th 2014 my husband has had excellent care. All of the staff are so caring and kind. As soon as I walk through the door you can feel at home with all the staff. Of all the homes we looked at we knew this was the right one. The choice of food is excellent and well presented. My husband was
in another care home for 8 weeks and he lost 1 and a half stone, but he soon put it on after he had been in Chesterton Lodge because the staff encouraged him to eat his food.

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Current Review Score: 9.5 (9.513)

Overview of Review Score

The Review Score of 9.5 (9.513) out of 10 for Chesterton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.654 for Chesterton Lodge is calculated as follows: ( (98 Excellents x 5) + (23 Goods x 4) + (7 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 130 Ratings = 4.654

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.859 Points relating to the number of positive Reviews for Chesterton Lodge is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 11 Positive Reviews ÷ 12.8 = 0.859

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Sep 2024

Overall
Good

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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