
Thank you everyone for welcoming her into the home and making such a positive difference for us all.Sue A(Daughter-in-law of Resident/Service User)

Communication from the home is very good. I would certainly recommend Chesterton Lodge.Diane M(Sister-in-law of Resident/Service User)

Staff are friendly and very helpful and our friend is very happy thereOlwyn F(Friend of Resident/Service User)

Thank you everyone for welcoming her into the home and making such a positive difference for us all.Sue A(Daughter-in-law of Resident/Service User)

Communication from the home is very good. I would certainly recommend Chesterton Lodge.Diane M(Sister-in-law of Resident/Service User)

Staff are friendly and very helpful and our friend is very happy thereOlwyn F(Friend of Resident/Service User)

Anchor's Chesterton Lodge is a residential and dementia care home in Chesterton, Newcastle-under-Lyme providing care for up to 64 older people. Built to high standards and with the care of its residents in mind, each room is light and spacious with an ensuite wet room.
They are welcoming new residents to Chesterton Lodge on a permanent basis and for shorter term stays.
The home strives to deliver a range of residential...
Care Provided by Chesterton Lodge
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Chesterton Lodge will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Chesterton Lodge for full pricing details and T&Cs.
Contact Chesterton Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Louise Chamberlain(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Number of floors: 1
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Visiting
- Visitors welcome at Chesterton Lodge.
Parking
- Onsite parking, including disabled spaces.
Chesterton Lodge Reviews (45)
Chesterton Lodge has a Review Score of 8.9 (8.928) out of 10, based on 8 reviews in the last 2 years.
Over all time Chesterton Lodge has 45 reviews.
I no longer worry about Mum as I know she is being very well looked after.
A very good home with kind and caring staff. My mum was a resident for approximately 7 and a half years and she has received good care during this time. My mum recently passed away and the staff were so very kind to my mum and our family. We can't thank them enough.
We regularly have to speak to staff to ask them to dress my nan properly, brush hair, put dentures in and generally have some care for her dignity. The staff are all lovely but there needs to be more of them. Four staff with 28 residents is not enough.
Thank you for taking the time to review Chesterton Lodge and we are pleased that you rate our staff as good. We have discussed your concerns and understand that you have seen significant improvements since the submission of this review.
Going down the bank in the year my mum has been there. Filthy lounge carpets. Not enough staff for ratio of people in the home (some people need 2 people for assistance). Only 4 staff per floor. Mum not dressed properly on occasions. No bra on! Other people's clothes in the wardrobe. Some staff very good, others not really interested. New manager needed so we can sort out the many issues that are happening recently.
Thank you for taking the time to review Chesterton Lodge and we are sorry that you feel our care has fallen short of expectations. We have discussed this directly with you and, going forward, we are committed to ensure your mother a high standard in all aspects of her care.
No complaints except the one - my room could be quite cold at times.
Thank you for taking the time to review Chesterton Lodge and we are pleased that you enjoyed your stay with us. We will discuss your feedback regarding the temperature of your room with our maintenance person.
Over the years I have seen a decline in the cleanliness and tidiness of the home in general. Although I appreciate restrictions on budgets and staffing, the state of the communal chairs, carpets, flooring and kitchen areas are terrible and I know that new carpets and chairs etc are on order but I feel that housekeeping needs to step up. The rubbish and personal items found down the side of the chairs is disgusting, surely these could be checked and cleaned during the night when not in use.
Thank you for taking the time to review Chesterton Lodge and we are pleased that you rate our care and support as good. Our housekeeping team have a daily cleaning routine to ensure that our home is as clean as possible. We have re-iterated their night cleaning duties and we are also in the process...
We were satisfied with Dads care whilst in Chesterton Lodge. He enjoyed the food, the facilities/rooms were excellent and the staff friendly and obliging. Impressed that pyjamas which were not available when Dad left were returned to us in just over one week.
She is being cared for in a very caring, sensitive manner. She is happy. Her environment is pleasant and enjoyable to visit.
Upon reviewing future care homes for my father, I was easily able to find Chesterton Lodge's facilities via the internet to be what would be suitable for my father's needs. I was not disappointed when first visiting the premises at short notice and when giving my dad the opportunity to have a trial day at the home. It was then that it proved Chesterton Lodge was the place for my father. The care provided to residents by management and staff at the home is professional in every way, as in a friendly and caring atmosphere. Clean and modern facilities, good food as well as having staff who are easily accessible, and are noticeable by wearing clean smart and distinct uniforms.
Mum is in her nineties and has recently been diagnosed with mixed dementia. She had to move from her sheltered flat about 6 months ago because she now needs 24hr monitoring/care. I chose Chesterton Lodge because it had good CQC ratings and we found it very welcoming when we came to look. It is modern, has good facilities and the rooms are bright and cheerful with good amenities. The staff are friendly and treat mum with perfect and genuine care. Mum says the food is good (she used to teach cookery). I am kept informed of anything out of the ordinary (minor falls etc). I feel mum is safe.
There have been many positive changes made by the current manager. She is friendly, approachable and always professional. Sorts out any issues you discuss with her. The improvements she has made to the overall care and service have been phenomenal. Thank you to all the staff you are all outstanding.
Pleasant rooms. Good food, friendly helpful staff.
Good general experience. Difficult to understand some health and safety rules. Having to have a nurse to put plasters on and sending back tablets so they can be halved etc.
Difficult for newcomers to associate themselves into current order without help.
All the important things are excellent particularly the quality of the staff but also purpose-built buildings and value for money (aside from subsidising non-private residents but that is a government issue) Inconveniently decline to provide relatives with the entry code contrary to most care homes. Needs goods delivery around the back to avoid pallets in the entry hall and more spent on gardening. However, the important things are excellent.
Thank you for your comments. We appreciate that not having the entry codes to external doors may feel a little inconvenient for some relatives, however, assure you the safety of residents is our primary concern. Well-meaning relatives have in the past mistaken residents for visitors and, by opening...
My aunt's room is excellent with a pleasant view of the gardens. Food is always well presented and the breakfast aroma from the carpark is tempting! My aunt is well cared for and included in all that she wants. Her health and well being has improved since she has taken residency at Chesterton Lodge and peace of mind for us has been assured. I would not hesitate in recommending the home to anyone. I have relatives and friends in care and have experience of other places. 5 Star
The management are always ready to make time to discuss any care issues or to update on care medication and general well being. Each time I have visited, they are always involved with the residents and their care.
On our first visit to the home regarding our mum, I was overwhelmed at how happy the residents were and I actually passed comment to them and they said that they were happy and couldn't ask for more and were all smiling.
We as a family can see that mum is very happy and well cared for as a resident.
Well done Chesterton Lodge.
My dad has been here for just over a year now and has been very well looked after throughout. It has been understandably difficult for him to adjust to life in care after being independent for so many years (he is 93). It was also something of a problem that he had visited my mum who suffered from Alzheimers at an EMI care home on a daily basis for 12 years. The staff at Chesterton Lodge have been wonderful though and I don't think that he could be in a better place.
Mum has settled well and has improved in her outlook on life, she sees this as her home now and is very happy. I could not think of a better place where mum could be at this time in her life.
Overall, everything is pretty good.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 September 2024Good
- CaringRequires improvement
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Staffordshire are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
There are no upcoming events for Chesterton Lodge.
Accreditations
There are no accreditations posted yet for Chesterton Lodge.
Meet the Team (0)
There are no Team Members posted yet.
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