Signature House

2 Maumbury Gardens, Dorchester DT1 1GR
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9.8 49 Reviews
  • Signature House, Dorchester
Signature House is located in the heart of Dorchester and provides nursing care for residents who have physical mobility problems and those living with dementia.

Signature House forms part of Amica Care Trust, a not-for-profit organisation which strives to provide exceptional care and support to people and their families.

The home offers a safe and secure, homely living environment, with fully furnished facilities, Wi-Fi, telephone points, flat-screen TVs and a nurse call system. All rooms have ensuite facilities and specialist bathrooms. Meals are freshly prepared and special dietary requirements can be catered for. The activities team provides tailored activities for residents to enjoy and participate in.

The home features a spacious lounge and dining area on each floor, with views overlooking the landscaped gardens surrounding the home. In addition, the residents have access to weekly visits from local GPs, a laundry service and a hairdressing salon on-site.
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Care Provided by Signature House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1210 – £2520
  • Self-Funded Residential Dementia Care: £1210 – £2520
  • Self-Funded Nursing Care: £1210 – £2520
  • Self-Funded Nursing Dementia Care: £1210 – £2520
  • RESPITE Self-Funded Residential Care: £1210 – £2520
  • RESPITE Self-Funded Residential Dementia Care: £1210 – £2520
  • RESPITE Self-Funded Nursing Care: £1210 – £2520
  • RESPITE Self-Funded Nursing Dementia Care: £1210 – £2520

Care packages are individually assessed and costed according to each person's needs. This is reviewed on a monthly basis and the care package adjusted according to changes in needs.
Fees do not include hairdressing, chiropody, newspapers etc.

These prices are only a guideline, please contact Signature House to find out the exact price for your requirements.

Contact Signature House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Signature House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Mandy Bugler (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Number of floors: 3

Room Information

  • Single Rooms (48)
  • Single Rooms with Ensuite Wet Room (45)

Visiting

  • Signature House encourages visitors to visit their loved ones at times suitable for the resident, Signature House also welcomes visitors dining with their loved one at a small charge for the meal.
    It is preferred that visitors do not stay late into the evening or the night unless their loved one is unwell and needs their comfort and support.
    We have a guest room available if visitors wish to stay with us, this is at a small charge.

Parking

  • There is limited parking available within the care home grounds but there is a large public car park opposite the home.

Signature House Reviews (49)

9.8

Signature House has a Review Score of 9.8 (9.769) out of 10, based on 12 reviews in the last 2 years.
Over all time Signature House has 49 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Signature House
  • 18
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Total of 49, showing 1-20
Review from P R (Wife of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The nicest thing about the home is the garden being able to take my husband down to garden gives us great pleasure. The staff are very attentive and supportive and management very good and helpful, the atmosphere in the home is pleasant and inviting, although the lounge is cramped for visitors and it
is not always possible to move away from the noise and confusion.
Reply from Mandy Bugler, Manager - Signature House at Signature House
Thank you for taking the time to share your experience.We're so pleased that you enjoy spending time in the garden with your husband it's a special space that our residents and families find peaceful…read more
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Review from Sheridan I (Sister of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After visiting our brother in hospital for weeks we could see he was not happy and we were always concerned for him, but visiting him here (only two days has he been here) he looks so much better, its a wait off our shoulders.
Reply from Mandy Bugler, Manager - Signature House at Signature House
Thankyou for taking the time to write this review. I'm so pleased that your brother has settled in well at Signature House. He's certainly enjoying the activities and events we have had since he…read more
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Review from P L (Wife of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Signature House for two years with challenging alzheimers. The care he receives is outstanding, with well trained staff who all have endless patience and understand dementia. Activities are regular and fun, there is a small garden which residents can access, and visitors are welcome.
The food is generally nourishing and well cooked. Information is easily available online and from the staff, who are friendly and helpful.
Reply from Mandy Bugler, Manager - Signature House at Signature House
Thankyou for writing this lovely review in recognition of the outstanding care our staff provide on our Specialist Dementia Floor. I will share this with all the departments in our home it always…read more
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Review from D S (Wife of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Modern, clean, friendly, good food and well cared for.
Reply from Mandy Bugler, Manager - Signature House at Signature House
It was a pleasure to care for your husband for his one week respite stay. We look forward to welcoming him back if ever you require our support in the future.
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Review from J B (Wife of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been here for 1 year now, and I am so grateful for the gentle, professional care given. The staff are trained to a very high standard; each of them has a great deal of knowledge and ability. I never feel I cannot ask for information or help from any of them, from the housekeeper/cleaners
to Management. My husband receives an astonishing amount of care and consideration. Given his extremely challenging behaviour, I cannot adequately praise the attitude of all the staff. They are kind, compassionate and trustworthy. He is in safe hands. Any concerns I have had have been dealt with very kindly by management who have gone beyond expectations.
Reply from Mandy Bugler, Manager - Signature House at Signature House
Thankyou so much for this lovely review of our home. It means so much to the whole team when they read such a positive review . I am pleased we were able to resolve your concerns with a positive…read more
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Review from Sandra L (Daughter of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum had been in Signature House since April 2021 and sadly passed away on 20th January 2025.
She was very happy despite having dementia, very little sight and loss of hearing. The staff were absolutely amazing throughout her time there and particularly during the last few days of her life. I was
unfortunately abroad but my brother went to the home as soon as we were notified her health had deteriorated and stayed until she passed away. During this time the staff made sure he was comfortable and had meals as well as looking after Mum.
I would not hesitate to recommend Signature House to anyone who was looking for a placement for someone who has dementia and in fact two people I know have put their husbands there.
All the staff are exceptional and cannot do enough for their residents and family members.
We will support the events they hold to help raise money for the residents.
Reply from Mandy Bugler, Manager - Signature House at Signature House
Thankyou for taking the time to write this review. It was a pleasure to care for your Mother over the last four years and an honour to care for her during her final days. At Signature House our…read more
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Review from E C (Wife of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Without exception all the staff have been kind, considerate and efficient. So many small acts of kindness to me and my husband mean soon when he needs full time care I will have no hesitation choosing Signature House.
Reply from Mandy Bugler, Manager - Signature House at Signature House
Thankyou for your kind words. It was a pleasure to care for your husband when he needed respite care. He has now returned to Signature House to be with us full time, we are very aware that this is a…read more
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Review from Julia W (Daughter of Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident now for over 4 years. She has intense physical needs (tetraplegia) but is fully mentally alert. The care she receives at Signature House has been exemplary and we cannot recommend the Nursing Home enough. The staff perform care to the highest of levels, going above and
beyond, and are also incredibly kind and considerate to visiting friends and family. My mother's care needs are met on every level and the nursing staff communicate any updates on medication, physical changes, or personal issues. There is always someone available to help connect family members via Facetime for a chat and we are grateful for all the help and care received - from management, reception, kitchen, and laundry to all the nurses and carers - nothing is ever too much trouble. Our thanks to all the team and (with experience of other care homes) we cannot recommend Signature House highly enough.
Reply from Mandy Bugler, Manager - Signature House at Signature House
Thank you so much for taking the time to write this lovely review for all our staff. Providing quality person centered care to each of our residents requires a whole team approach from each…read more
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Review from J G (Friend of Resident) published on 11 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend lived at Signature House for just over a year. The staff were always kind, gentle and caring. They made time to chat with her about all sorts of things, including what she was reading and listening to on social media, sometimes helping her with technical issues! Having been an excellent cook
in earlier life, she took a great interest in the food and was very pleased that it was so well-prepared and tasty. She wasn't able to take part in very many of the activities on offer but enjoyed them when she could. When I visited, I always found the staff cheerful, welcoming and easy to talk to and I appreciated their many kindnesses to me. Care home staff have so much to do, but here they never gave the impression of being in a hurry or too busy. Thank you.
Reply from Keren Wilkinson, Chief Executive Officer at Signature House
Thank you very much for taking the time to send us a review, we are pleased that the staff cared for your friend so well, I will be sure to pass your comments on to the team.
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Review from Nigel W (Husband of Resident) published on 22 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a very sensible assessment, my wife was taken into care with Alzheimer's six months ago on a date and time of our choice, in a room we selected which was at once fitted out with everything we needed. Thereafter, her care was totally sensitive and complete with laundry, catering, personal hygiene
and everywhere kept clean and tidy. The staff at all levels remained calm and helpful, even under stress and there was always someone able to answer our questions. Thank you Signature House.
Reply from Mandy Bugler, Manager - Signature House at Signature House
Thank you for choosing Signature House and Thankyou for taking the time to write this review. I will be sharing your kind words with the whole team. If ever you are nearby please call in and see us.
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Review from Nicola B (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A first December away from the family and husband, it was made very special from the activities, the music, the food, the decorations and the morale of the staff. Could not have hoped for anything better. Culminating in a Christmas Day that was truly special. Thank you all.
Reply from Mandy Bugler, Manager - Signature House at Signature House
We are aware that Christmas can be a difficult time for some of our residents, and I am so pleased that your Mum enjoyed her first Christmas with us. Thank you for taking the time to write this…read more
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Review from Susan P (Wife of Resident) published on 18 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I look back, the decision to move my husband to this care home was the best one I could have made for him. He suffered from Parkinson's and Parkinson's Dementia and I cannot thank the management and staff of Signature House sufficiently for the loving care they all took of him during what turned
out to be the last months of his life. Each and everyone contributed to his quality of life and well-being. It was a privilege to welcome some staff members to his funeral. Not only did the staff care most lovingly for my husband, but they also embraced me and our granddaughter whenever we came to visit. Nothing was ever too much trouble. They always had time for us and gave us their full support. I have sung Signature House's praises far and wide and will always remember all the staff with great fondness and gratitude. My thanks again to you all.
Reply from Mandy Bugler, Manager - Signature House at Signature House
Thank you so much for your kind words. It was an absolute pleasure looking after your husband and he is sadly missed by the staff. We are very proud of our Team at Signature House and they will all…read more
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Review from Philippa R (Wife of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is 89 and he's had Dementia and then Alzheimer's for 9 years. He started his journey in care homes in December 2022. He was in his first home for 5 months and his violent outbursts resulted in us having to find another home. He has been in his new care home for 3 months now. I cannot fault
the nurses and staff's time and dedication to looking after some very difficult patients. They are trained to pick up signals when someone could be violent. My husband is much more settled and clean. I would highly recommend this care home to anyone who has a loved one with Alzheimer's.
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Review from Sue S (Daughter-in-law of Resident) published on 8 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law moved to Signature House from an assisted living flat fifteen months ago. She suffers from dementia and we were concerned that the move may upset her. So we were very relieved when she moved in and was able to accept immediately that she was in a care home. The staff were very welcoming
and she was happy for us to leave her there in the knowledge that she would be cared for by them. Very quickly, staff realised that her mobility was poor and moved her closer to the dining room to reduce the risk of falls. She is now very settled and always says that she wants for nothing. We are very impressed with the friendly, knowledgeable staff, the bright, clean accommodation and seeing all residents looking content and well cared for. We had a big family celebration in the downstairs social room for her ninetieth birthday. We were so pleased to see her looking so happy with all her family around her.
Reply from Mandy Bugler, Manager - Signature House at Signature House
I am so pleased your mother-in-law settled quickly into our care home, we are aware this can often be a difficult time for both our residents and their families. A Ninetieth Birthday is a very special…read more
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Review from Tracey P (Daughter of Resident) published on 5 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister and I have been very pleased with the care my mother receives. She is treated with dignity and respect at all times.
The activity program greatly enhances my mother's enjoyment of life at Signature. She loves yoga and all activities, but particularly those including music and singing.
There
is a great sense of community at Signature and I feel any concerns I have are listened to. Many thanks!
Reply from Mandy Bugler, Manager - Signature House at Signature House
Thank you so much for taking the time to write this review. I will pass on your kind words to all the team. We know how important the activities program is to all our residents and I'm so pleased your…read more
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Review from J R (Respite Resident) assisted by family/friend published on 28 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife was welcomed when she visited to enquire about two weeks of respite care and was shown all aspects of the nursing home, including a light and pleasant room (which I later occupied). The deputy manager visited my home the next day and did a full assessment of my needs. I went into Signature House,
where I was made to feel welcome, and all aspects of my care were discussed with me and my wife.
Our 55th wedding anniversary occurred in the second week of my stay, and the staff made a huge effort to make the day very enjoyable. They fussed over us as if we were their family. When I left, they all made a point of seeing me to say goodbye.
Reply from Mandy Bugler, Manager - Signature House at Signature House
I am so pleased you enjoyed your stay with us and that we were able to share the celebration of your 55th Anniversary with you both. Thank you for your kind comments which I will pass on to the rest…read more
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Review from A G (Husband of Resident) published on 20 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife spent almost two years as a resident at Signature House, and during her time there, I could not have asked for better care. The staff were lovely, treating her with kindness and friendly, caring support. It was so much appreciated by the family. I am also grateful for the kindness, time and
support they always gave me during my regular visits or when discussing my wife's care needs.
Reply from Joanne Shaw, Deputy Manager at Signature House
Thank you very much for your kind words. I will pass these on to the staff, and we will continue to strive to give great care.
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Review from Jackie C (Wife of Resident) published on 21 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband, who has vascular dementia and a broken neck, has been in Signature House for 6 months and has settled in well. The carers are outstandingly good. They are patient, kind, affectionate and very cheerful, and genuinely fond of the Residents, who are treated with the utmost dignity at all times.
I visit my husband every day, and everybody is friendly and welcoming and there is a very happy atmosphere from the moment you walk in. The receptionists, the maintenance staff, the catering team, the laundry staff, and the cleaning staff are all very helpful and friendly. The home is very efficiently managed and spotlessly clean, and the food is excellent and attractively served.
My only criticism is that I don't think there are frequent enough stimulating activities provided to keep the residents awake and alert, but I realise that staff are difficult to find for this purpose.
Reply from Christelle Johnstone, Marketing and Communications Coordinator at Signature House
Thank you for taking the time to write this review. It's great to know that you are happy with your husband's care at Signature House and that the staff are friendly and caring. I will pass your kind…read more
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Review from Deb J (Daughter-in-law of Resident) published on 18 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Me and my husband are extremely happy with the care our mum gets from all the staff at Signature House. From reception to the nurses and everyone in between, there is kindness, thoughtfulness and care.
Reply from Joanne Shaw, Deputy Manager at Signature House
Thank you so much for your review. We always appreciate such lovely comments. Signature House has an amazing staff team that works hard to ensure that our residents are well cared for. I will pass on…read more
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Review from B B (Husband of Resident) published on 18 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
No complaints. My wife has been there since March 2019. When I visit, I am always welcomed by reception and other members of staff. When I reach the floor my wife is on, it always smells clean, and she smells nice. The staff ask if I want anything. Happy to leave knowing she's in good hands.
Reply from Joanne Shaw, Deputy Manager at Signature House
Thank you so much for your review. We always appreciate such lovely comments. Signature House has an amazing staff team that works hard to ensure that our residents are well cared for. I will pass on…read more
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Current Review Score: 9.8 (9.769)

Overview of Review Score

The Review Score of 9.8 (9.769) out of 10 for Signature House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.769 for Signature House is calculated as follows: ( (112 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 143 Ratings = 4.769
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Signature House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (5)

Mandy

Mandy Bugler

Job Title: Home Manager Joined: 2023

Mandy is a Registered Nurse with more than 30 years experience. In June 2020 Mandy was given the title of Queen’s Nurse by the Community Nursing Charity, The Queen’s Nursing Institute (QNI) which indicates a commitment to high standards of patient care, learning and leadership. Mandy leads a team of dedicated nurses and carers to ensure residents living in Signature House receive person-centred care that is empowering, respectful, dignified and compassionate.

Mauwen

Mauwen Luna

Job Title: Deputy Manager

Mauwen has been a registered nurse in the Philippines since 2013 and in the UK since 2018. She gained experience in the care home sector working in the West Midlands for 5 years. Dedicated and hard-working, she took the opportunity to keep progressing through a move to Dorset in late 2023.


Mauwen is always ready for a fresh challenge and new responsibilities, as shown through her impressive work as Deputy Manager. Additionally, she is a mental health first aider and understands the importance of mental health especially for her colleagues. She feels lucky to be in a position where she can enrich the lives of not only her residents and their families but also her colleagues and the wonderful team at Signature House.


Outside her professional life, Mauwen spends time with her family, playing video games or enjoying a walk on the beach. Residing in a beautiful area means the world, as Mauwen and her husband always dreamt of living near the coast.

Maria

Maria Neagoe

Job Title: Senior Nurse

Maria has been a Nurse at Amica Care since 2015, taking on the role of Senior Nurse in 2020.


She is very pleased to have this unique opportunity to make a difference in people's lives, with compassion, patience and positivity.


Having studied Psychology at the University of Romania for 3 years, she qualified as a Psychologist, and this is something that she still has an interest in.


Outside of work Maria is a keen gastronomy cook, experimenting with recipes from all over the world.

Louise

Louise Coombes

Job Title: Home Administrator Joined: 2024

Louise joined Amica in February 2024 bringing with her over 10 years of administration experience, in such diverse areas as sales and running a quarry weighbridge. She is very organised and enjoys ensuring the smooth running of the administration at Signature House.

Michelle

Michelle Beverley

Job Title: Senior Activities Coordinator Joined: 2022

Michelle has been the Lead Activity Coordinator at Signature House since 2022. She has a vast experience in Health and Social Care having worked at Signature House as a Health Care Assistant with a NVQ Level 3 in Health and Social care. Prior to working for Amica Care, Michelle worked for the NHS at Southampton General Hospital for 16 years.


Michelle's passion is to make the residents smile and to listen to them should they have any issues or questions. Her focus is on creating person-centred activities that will enrich the residents' lives both physically and cognitively.

Frequently Asked Questions about Signature House

What types of Care is Signature House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Signature House have?

There are 48 Single Rooms.

What are the Facilities & Services at Signature House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Signature House to the centre of Dorchester?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Signature House to verify any information. View our terms and conditions. Signature House has an Enhanced Service - more info.