Mum is happy in Signature House, and it is home to her. The staff are very kind and caring.
Anne L (Daughter of Resident)
We are very impressed with the friendly, knowledgeable staff
Sue S (Daughter-in-law of Resident)
The activity program greatly enhances my mother's enjoyment of life at Signature.
Tracey P (Daughter of Resident)
Care packages are individually assessed and costed according to each person's needs. This is reviewed on a monthly basis and the care package adjusted according to changes in needs.
Fees do not include hairdressing, chiropody, newspapers etc.
Signature House encourages visitors to visit their loved ones at times suitable for the resident, Signature House also welcomes visitors dining with their loved one at a small charge for the meal.
It is preferred that visitors do not stay late into the evening or the night unless their loved one is unwell and needs their comfort and support.
We have a guest room available if visitors wish to stay with us, this is at a small charge.
There is limited parking available within the care home grounds but there is a large public car park opposite the home.
Signature House has a Review Score of 9.8 (9.781) out of 10, based on 13 reviews in the last 2 years.
Over all time Signature House has 49 reviews.
Thank you for taking the time to share your experience.We're so pleased that you enjoy spending time in the garden with your husband it's a special space that our residents and families find peaceful and uplifting. We're also glad to know that you find the staff attentive and supportive, and that the overall atmosphere of the home feels pleasant and inviting.We appreciate your feedback regarding the lounge area. As this is a Specialist Dementia floor with only 16 residents, we understand how important it is to have calm and comfortable communal spaces. While the home does offer large bedrooms that provide a more private and spacious environment, we recognise that the lounge can be quite busy, especially with the number of visitors we welcome and may make it difficult to find a quiet area away from the noise and activity.We will continue to explore ways to improve the use of shared spaces to ensure all residents and their families feel comfortable and supported during their visits.
Thankyou for taking the time to write this review. I'm so pleased that your brother has settled in well at Signature House. He's certainly enjoying the activities and events we have had since he arrived.
Thankyou for writing this lovely review in recognition of the outstanding care our staff provide on our Specialist Dementia Floor. I will share this with all the departments in our home it always means so much to the team when they read positive comments from our relatives.
It was a pleasure to care for your husband for his one week respite stay. We look forward to welcoming him back if ever you require our support in the future.
Thankyou so much for this lovely review of our home. It means so much to the whole team when they read such a positive review . I am pleased we were able to resolve your concerns with a positive outcome. We value feedback from our residents and relatives as this can only help us to improve the service we provide.
Thankyou for taking the time to write this review. It was a pleasure to care for your Mother over the last four years and an honour to care for her during her final days. At Signature House our relatives are part of our family and at these difficult times it is important that we care for them too. Thankyou so much for your continued support of our home events as this means we will still get to see you and taste some of your brother's wonderful cakes!
Thankyou for your kind words. It was a pleasure to care for your husband when he needed respite care. He has now returned to Signature House to be with us full time, we are very aware that this is a difficult time for families when making this decision which is why we recognise that it is important to not just support our residents but also our relatives. Thankyou for taking the time to write this review.
Thank you so much for taking the time to write this lovely review for all our staff. Providing quality person centered care to each of our residents requires a whole team approach from each department. They will be delighted to read this review when I share it with them. Thank you.
Thank you very much for taking the time to send us a review, we are pleased that the staff cared for your friend so well, I will be sure to pass your comments on to the team.
Thank you for choosing Signature House and Thankyou for taking the time to write this review. I will be sharing your kind words with the whole team. If ever you are nearby please call in and see us.
We are aware that Christmas can be a difficult time for some of our residents, and I am so pleased that your Mum enjoyed her first Christmas with us. Thank you for taking the time to write this review. I will share your kind comments with our team at Signature House.
Thank you so much for your kind words. It was an absolute pleasure looking after your husband and he is sadly missed by the staff. We are very proud of our Team at Signature House and they will all appreciate this lovely review. You will always be welcome in our home so please visit us when you feel able.
Warmest Regards.
I am so pleased your mother-in-law settled quickly into our care home, we are aware this can often be a difficult time for both our residents and their families. A Ninetieth Birthday is a very special day and it was lovely that she was able to celebrate with all her family around her. Thank you for taking the time to write this review which I will be sharing with our team.
Thank you so much for taking the time to write this review. I will pass on your kind words to all the team. We know how important the activities program is to all our residents and I'm so pleased your mother is enjoying this.
I am so pleased you enjoyed your stay with us and that we were able to share the celebration of your 55th Anniversary with you both. Thank you for your kind comments which I will pass on to the rest of our team.
Thank you very much for your kind words. I will pass these on to the staff, and we will continue to strive to give great care.
Thank you for taking the time to write this review. It's great to know that you are happy with your husband's care at Signature House and that the staff are friendly and caring. I will pass your kind words on to the Home Manager and staff team, as I'm sure they'll be pleased to read your review. I also make a note of your comment regarding the activities and will pass it on to the team. The Activity Team is currently working on a calendar of activities that will be shared with residents and their families shortly. Many thanks.
Thank you so much for your review. We always appreciate such lovely comments. Signature House has an amazing staff team that works hard to ensure that our residents are well cared for. I will pass on your comments to the staff team. Thank you.
Thank you so much for your review. We always appreciate such lovely comments. Signature House has an amazing staff team that works hard to ensure that our residents are well cared for. I will pass on your comments to the staff team. Thank you.
The Review Score of 9.8 (9.781) out of 10 for Signature House is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Mandy is a Registered Nurse with more than 30 years experience. In June 2020 Mandy was given the title of Queen’s Nurse by the Community Nursing Charity, The Queen’s Nursing Institute (QNI) which indicates a commitment to high standards of patient care, learning and leadership. Mandy leads a team of dedicated nurses and carers to ensure residents living in Signature House receive person-centred care that is empowering, respectful, dignified and compassionate.
Mauwen has been a registered nurse in the Philippines since 2013 and in the UK since 2018. She gained experience in the care home sector working in the West Midlands for 5 years. Dedicated and hard-working, she took the opportunity to keep progressing through a move to Dorset in late 2023.
Mauwen is always ready for a fresh challenge and new responsibilities, as shown through her impressive work as Deputy Manager. Additionally, she is a mental health first aider and understands the importance of mental health especially for her colleagues. She feels lucky to be in a position where she can enrich the lives of not only her residents and their families but also her colleagues and the wonderful team at Signature House.
Outside her professional life, Mauwen spends time with her family, playing video games or enjoying a walk on the beach. Residing in a beautiful area means the world, as Mauwen and her husband always dreamt of living near the coast.
Maria has been a Nurse at Amica Care since 2015, taking on the role of Senior Nurse in 2020.
She is very pleased to have this unique opportunity to make a difference in people's lives, with compassion, patience and positivity.
Having studied Psychology at the University of Romania for 3 years, she qualified as a Psychologist, and this is something that she still has an interest in.
Outside of work Maria is a keen gastronomy cook, experimenting with recipes from all over the world.
Louise joined Amica in February 2024 bringing with her over 10 years of administration experience, in such diverse areas as sales and running a quarry weighbridge. She is very organised and enjoys ensuring the smooth running of the administration at Signature House.
Michelle has been the Lead Activity Coordinator at Signature House since 2022. She has a vast experience in Health and Social Care having worked at Signature House as a Health Care Assistant with a NVQ Level 3 in Health and Social care. Prior to working for Amica Care, Michelle worked for the NHS at Southampton General Hospital for 16 years.
Michelle's passion is to make the residents smile and to listen to them should they have any issues or questions. Her focus is on creating person-centred activities that will enrich the residents' lives both physically and cognitively.
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