Average costs per week for care homes owned by Amica Care by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Amica Care, based on 4 out of 4 settings.

Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide .

Which Amica Care Care Homes have the highest review score?

The Orchards , Ernstell House Nursing Home & Exmouth House have the highest review score.

Amica Care | 4 Care Homes

Review of
Ernstell House Nursing Home
from J J (Daughter of Resident) published on 30 December 2025 Submitted via Website • Report

Overall Experience

I would like to thank all of the staff at Ernstell House for the care and kindness shown to my dad, John James, particularly during his final days. The compassion of the staff and their dedication to making him as comfortable as possible was highly impressive and much appreciated.
Thank you all so

much for making a difficult time tolerable.
You are superheroes.

Reply from Nelson Ferreira, Home Manager at Ernstell House Nursing HomeThank you for taking the time to share such a heartfelt review, and for your kind words about the care and compassion shown to your dad, particularly during his final days.
We feel privileged to have supported your dad and your family at such a difficult time. Your recognition of the team's dedication to keeping him comfortable, treating him with dignity, and providing kindness and reassurance throughout means a great deal. I will ensure your comments are shared with all staff, as feedback like this is incredibly important and will be a real source of comfort and pride to the team.
On behalf of everyone at Ernstell House, please accept our sincere condolences. Thank you again for your trust, and for taking the time to acknowledge the care provided.

Kind regards,
Nelson
Home Manager
Ernstell House - Amica Care

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Review of
The Orchards
from E V (Sister of Resident) published on 9 December 2025 Submitted via Website • Report

Overall Experience

My brother moved to The Orchards in Crewkerne in July this year. The whole experience since he has been there has been nothing but positive for him and the family. Through all the kindness and understanding of all the staff, my brother settled in well and he has since made friends there, and fostered

happy connections with the team. He has enjoyed the social events and outings, and loved attending the Memorial Day service most recently. He is also engaging in the activities at the Orchards and getting a lot from these. The Orchards staff are always welcoming and friendly, and engage well with questions by family members. They all do their best to help and ensure things run smoothly for my brother. My brother also really enjoys the food at The Orchards and very much likes the view his bedroom window over the playing fields. He loves watching the weekend sport! In all, his experience since being there has been entirely positive.

Reply from Christelle Johnstone, Marketing and Communications Manager at The OrchardsThank you so much for taking the time to share such a heartfelt review. We are delighted to hear that your brother has settled in so well at The Orchards and that his experience since joining us in July has been so positive. Your kind words about our staff mean a great deal to us. The team works hard to be welcoming, attentive, and reassuring for both residents and their families, and feedback like yours is incredibly appreciated.

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Review of
Ernstell House Nursing Home
from Vanessa M (Daughter of Resident) published on 5 December 2025 Submitted via Postal Card • Report

Overall Experience

Ernstell House in Plymouth has been an absolute blessing for my Dad. From the moment he arrived, the warmth the kindness shown by every member of staff have given me such peace of mind. The team truly treat residents with dignity, patience and genuine compassion, and it shows in the way my dad smiles

more, engages more and feels safe. The home itself is always clean, calm and welcoming, and there is a real sense of community. Staff take the time to understand each resident as an individual and keep families involved and reassured every step of the way. Knowing my dad is cared for by people who go above and beyond every day means more than words can say. I am so grateful to the entire team at Ernstall House for the love, respect and comfort they give him. They really do make it feel like home.
5 Stars wholeheartedly.

Reply from Nelson Ferreira, Home Manager at Ernstell House Nursing HomeDear Vanessa,
Thank you so much for your incredibly kind and heartfelt review. It means a great deal to all of us at Ernstell House to know that your dad feels safe, settled and happier, and that you have peace of mind about the care he receives. We are delighted that you experience the home as warm, calm and welcoming, and that you feel there is a genuine sense of community. Your comments about our team treating your dad with dignity, patience and compassion, and taking the time to know him as an individual, are especially appreciated. This is exactly the standard of care and ethos we strive for every day. It is also very encouraging to hear that you feel involved, informed and reassured as a family member. Making Ernstell House feel like home, not just for residents but also for those closest to them, is extremely important to us. Thank you once again for your trust, your support and your generous feedback. Your words will be shared with everyone and will mean a great deal to them.

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Review of
Ernstell House Nursing Home
from Raymond H (Husband of Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

This purpose built dementia care nursing home really works.
Residents enjoy high class acommodation in a spacious, bright, very well maintained and immaculately clean home.
The well led management team are both approachable and responsive always striving for continued improvement on what already

is an excellent home. Technology has been embraced to keep you well informed of your loved ones welfare.
Expect a warm welcome when you enter the large reception area more akin to a hotel.
The activities team work tirelessly to provide a comprehensive programme of stimulating activities, events and entertainment.
There is a varied menu of good quality nutritional meals, snacks and drinks are available throughout the day.
Nursing staff , senior carers and carers go about their role with compassion, empathy, joy and love for those they care for.
My loved one has been under the care of this wonderful team for two years. I could not wish for them to be better cared for. Thank you Ernstell House

Reply from Nelson Ferreira, Home Manager at Ernstell House Nursing HomeDear Raymond,
Thank you so much for your incredibly kind and thoughtful review. It truly means a great deal to the whole team to read such positive feedback about the home, the environment, and most importantly, the care your loved one receives. We are delighted that you feel welcomed when you visit and that you value the atmosphere, cleanliness, and high standards we work hard to maintain every day.
Your words about the management team, our use of technology to keep families informed, the dedication of the activities team, and the commitment shown by our nursing and care staff are deeply appreciated. It is especially touching to hear that after two years with us, you continue to feel so confident and reassured about the care your loved one receives.
Thank you once again for your trust, your support, and your heartfelt thanks to the Ernstell House team. Feedback like yours truly motivates and encourages us all.

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Review of
The Orchards
from Michael D (Son of Resident) published on 25 November 2025 Submitted via Website • Report

Overall Experience

I was worried about putting my mother into care, would she be looked after? Would she be happy? Well after a look back over her last ten months at The Orchards I can answer "YES!".
I really am happy for her to be in their care. When ever I drop in to see her, she is well dressed, warm and

cared for in warm comfortable surroundings.

Reply from Keren Wilkinson, Chief Executive Officer at The OrchardsThank you for your kind words about the care your mother receives, our team work hard to ensure that residents are well cared for and have everything they need, I will be sure to pass your comments onto the team. Please do speak with Jon if you feel that we can improve further, all feedback is very valuable to us as we are constantly striving to improve our services.

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Review of
The Orchards
from K D (Friend of Resident) published on 25 November 2025 Submitted via Website • Report

Overall Experience

Overall no complaints about the care given. However I was not impressed to find breakfast dishes still in resident's room late afternoon. Also residents in lounge unable to have afternoon hot drinks due to lack of cups and only one member of staff in the lounge with several residents. Appreciate may

be short staffed but .

Reply from Keren Wilkinson, Chief Executive Officer at The OrchardsThank you for taking the time to send in a review, these reviews are very valuable to us, please be reassured that we will look into the comments you have made and ensure that we address any improvements that we can make from your feedback. Please be assured that the home is always fully staffed, we will never compromise on staffing levels; however, the can be occasions when residents who are not in the lounge area require support from our team resulting in a reduced staff presence in the communal areas. There is always one staff member present and they can call for helps if required.

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Review of
Ernstell House Nursing Home
from Alison J (Daughter of Resident) published on 24 November 2025 Submitted via Website • Report

Overall Experience

An excellent nursing home that surpasses expectations.

Excellent qualified staff on each shift 24/7.

Well led, bespoke service where the resident is always put first. A rare find but a jewel in the crown.

Lovely to see family included in decision making as well as the resident.

Well done

to the whole team from floor up.

Reply from Nelson Ferreira, Home Manager at Ernstell House Nursing HomeDear Alison, thank you for your wonderful and heartfelt review. We are truly delighted to hear that you feel Ernstell House delivers a level of care that surpasses expectations. Your recognition of our qualified staff, the leadership of the service, and our commitment to putting residents at the centre of every decision is deeply appreciated by the whole team. We are especially pleased that you value our inclusive approach to involving both residents and their families in care planning and daily decision-making. Ensuring that everyone feels heard, respected and supported is fundamental to the way we work.

Thank you once again for your kind words and for acknowledging the dedication of the entire team "from floor up". Feedback like yours means a great deal to us and reinforces our commitment to delivering the highest standard of care.

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Review of
Ernstell House Nursing Home
from D W (Daughter of Resident) published on 24 November 2025 Submitted via Website • Report

Overall Experience

My dad has been at Ernstell for approx 1 year now. He is well looked after and treated with dignity. Staff are lovely with him. The accomodation itself is very nice. Good choice of meals. Some good activities organised to keep him stimulated if he wants to take part. Families are kept up to date and

included with the activities. Generally we are happy with dad being cared for at Ernstell.

Reply from Nelson Ferreira, Home Manager at Ernstell House Nursing HomeThank you very much for taking the time to share your feedback about your father's experience at Ernstell House. We are delighted to hear that he is well looked after and treated with dignity, and that you feel confident in the care and support he receives from our team. It is wonderful to know that you find the accommodation, meal choices, and activities to be of a good standard, and that your family feels included and kept informed. Creating a welcoming and stimulating environment for our residents is something the team takes great pride in, and your comments will mean a great deal to them.

We truly value your kind words and are pleased to hear that you are happy with the care your father receives with us. Thank you again for your thoughtful review.

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Review of
Ernstell House Nursing Home
from S H (Son of Resident) published on 19 November 2025 Submitted via Website • Report

Overall Experience

The staff and the environment are welcoming and professional. Mum's needs are met and she is very well looked after, which gives me peace of mind knowing she's in good hands. This is a happy place for residents, with lots of effort put into entertainment and daily activities to support various needs.

The entire team are positive, supportive, compassionate and open to feedback from visitors. The App is particularly useful as it allows me to see how Mum is doing on days when I'm unable to visit. My Father visits daily to spend time with Mum, and it's a credit to the team that he is treated so well during his visits. I feel that the team, the entertainment and the positive atmosphere are a huge benefit to him, even when he's not a resident. Well done Ernstell House.

Reply from Keren Wilkinson, Chief Executive Officer at Ernstell House Nursing HomeThank you for your wonderful feedback, we strive to care for all the family, not just the resident and I am so pleased that this is your experience. Our staff work hard to ensure that residents live their best life possible and that they have fulfilling days. We will ensure that we pass your positive comments onto the team.

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Review of
Ernstell House Nursing Home
from M M (Son of Resident) published on 19 November 2025 Submitted via Website • Report

Overall Experience

The care home has lots of activities to engage the residents . Food is to a high standard and all staff seem very caring and approachable .I also find the reception staff very helpful and always take note of any comments and requests which involve my Father

Reply from Keren Wilkinson, Chief Executive Officer at Ernstell House Nursing HomeThank you for taking the time to provide us with your feedback. Our team work very hard to provide the best care and I will pass on your lovely comments to them. It is so important that your father is able to be involved in the care he receives and I am pleased that he is able to do this and that staff are listening.

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Review of
Ernstell House Nursing Home
from C W (Sister of Resident) published on 19 November 2025 Submitted via Website • Report

Overall Experience

Overall, really good/excellent, but no one is perfect! I would say more training needs to be given to recently appointed staff, as whilst trying their best, overlook fundamental processes.

All staff are polite and say hello and the quality and of care is excellent, once everything has been understood.

Reply from Keren Wilkinson, Chief Executive Officer at Ernstell House Nursing HomeThank you for much for your review, we do have a robust induction and training program for all new staff as well as ongoing training for our established team members; however, some of our new members need more support, so we will certainly take note of your comments to make further improvements. I am pleased that you are pleased with the care that your brother is receiving overall and I will be sure to pass your comments onto our team.

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Review of
Exmouth House
from Jennie D (Daughter of Resident) published on 6 November 2025 Submitted via Website • Report

Overall Experience

Dad has been at Exmouth House for the last 2 and a half years. My brother and I looked round several local care homes but none of them felt quite right for Dad until we went to Exmouth House. The calm, friendly atmosphere, the lovely bedroom, the large communal lounge, the range of activities and the

attentive staff made us immediately feel that Dad could be happy there. He settled in very quickly and I feel that he is safe and very well-looked after. The staff quickly got to know him and noticed what he liked and didn't like. The residents are treated as individuals, and always with respect and dignity. My brother and I both feel that we made the right choice for Dad.

Reply from Kat Langdon, Home Manager at Exmouth HouseThank you for you for your review, I am glad your Dad is happy, I have passed on your kind words to the team

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Review of
Exmouth House
from Sue R (Daughter of Resident) published on 6 November 2025 Submitted via Website • Report

Overall Experience

Exmouth House especially the lovely Kinga, what can I say that woman has boundless energy and always there for you when you need reassuring, nothing ever seems too much trouble. Mum became of resident at Exmouth House a year ago , and I must say I never thought mum would settle, but low and behold

she seems to have thrived in there bless her. I would also like to praise the lovely James too, always there when mum is feeling a little down he lifts her sprits and makes her feel like a Queen (his Words).
Thank you Exmouth House for all the love and attention mum receives from you all. I feel safe in the knowledge mum is well cared for and safe in your hands.
One big extended family.

Reply from Kat Langdon, Home Manager at Exmouth HouseThank you for the kind review, I have passed on your thanks to the team

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Review of
Exmouth House
from Ruth W (Daughter of Resident) published on 6 November 2025 Submitted via Website • Report

Overall Experience

Mum has been at Exmouth House for 3 years. Myself & my brother are very pleased with the care she receives. It's like a home from home . Comfortable, warm with a great atmosphere. The care team are compassionate & go above & beyond to ensure all mums needs are met. Always with a smile & treated with

respect & dignity. Kat & Kinga keep us informed of how mum is & always keep us up to date with care or any issues that may occur. They know mum so well & are always on top of any concerns. Mums room is pretty & kept beautifully with all her own photos, books & treasures. Activities are very important to keep mum moving, busy & happy. Liz does a fab job & works hard with willing help from the staff. She invents fun activities. A lot of ideas come from the residents themselves. There are residents meetings so that mum can have a voice & feel valued. Liz is always open to ideas & suggestions . Mums receives regular prayers & holy communion which is important to her. Thank you all

Reply from Kat Langdon, Home Manager at Exmouth HouseThank you for the lovely review, it is a pleasure supporting your Mum

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Review of
Exmouth House
from Tracey S (Daughter of Resident) published on 6 November 2025 Submitted via Website • Report

Overall Experience

Sadly my Mum passed away in August after living at Exmouth House for just over two years.
I can't begin to say how happy I was with the care my Mum received whilst there and putting my mind at rest. I was kept updated with phone calls and video calls which was lovely. As I live in Essex, it meant

I could only get down once a month to see Mum, it was a great relief to know she was well looked after and I could sleep soundly at night.
There were always activities going on and outings. It has a real family feel to it.
The staff are amazing and so welcoming. What I loved was you could just turn up at any time and spend as long as you wanted there.
I would highly recommend Exmouth House, I shall miss seeing all the staff and residents there. Great team that I can't thank enough for everything

Reply from Kat Langdon, Home Manager at Exmouth HouseThank you for your kind words, it was a pleasure supporting your Mum, you and the family are always welcome to visit

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Review of
Ernstell House Nursing Home
from Daniel H (Son of Resident) published on 31 October 2025 Submitted via Postal Card • Report

Overall Experience

The atmosphere is always warm, welcoming, and nothing is ever too much trouble. The home is always clean. The entertainment team, I love their energy and enthusiasm. Dad is very content. Usually looks well. Regular trips to the barbers on site. Clean-shaven. I am overall very, very happy with his care

and would highly recommend.

Reply from Nelson Ferreira, Home Manager at Ernstell House Nursing HomeDear Daniel,

On behalf of the entire team at Ernstell House & Amica Care, we would like to sincerely thank you for your kind words and thoughtful feedback. We are delighted to know that your father feels content and well cared for, and that you are pleased with the warmth, cleanliness, and atmosphere of our home.
Your recognition of our care team and activities staff means a great deal to us, as we continually strive to create a welcoming environment where every resident can feel comfortable, respected, and engaged.

Thank you once again for taking the time to share your experience and for recommending Ernstell House. Your support is truly appreciated by all of us.

Kind regards,
Nelson
&
The Ernstell House Team
Amica Care Trust

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Review of
The Orchards
from Karen C (Daughter of Resident) published on 1 October 2025 Submitted via Website • Report

Overall Experience

Thank you so much to everyone at The Orchard nursing home,
Dad was a resident there for 2 months and in that time he received the best care,
The manager Ruth and her care team were all amazing, Dad was so very happy and relaxed and very much enjoyed the food.
Sadly dad passed away with later stages

of vascular dementia,
We all really appreciate the care dad received.

Reply from Ruth O'Dea, Home Manager at The OrchardsDear Karen, Thank you so much for such a lovely review. It was our pleasure to be able to get to know Dad and support him during his stay with us and we miss him very much.

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Review of
Ernstell House Nursing Home
from Pip M (Daughter of Resident) published on 22 September 2025 Submitted via Website • Report

Overall Experience

I can not begin to explain my journey and the care my father received duing his end of life path here at Ernstell.
The staff (all) are compassionate and nothing is too much for any of them. The detail and programmes they run for each resident is amazing. After my dad passed I realised how much I

had become to feel part of a bigger family and I miss them all even months on. Thank you Ernstell Team for my dads journey and making mine easier to bear.
I will be forever grateful. You are exemplary in every way.
You will not be forgotten.

Reply from Nelson Ferreira, Home Manager at Ernstell House Nursing HomeThank you for sharing such a moving and heartfelt review of your experience with Ernstell House. We are truly honoured to have been part of your father's end-of-life journey and to know that our team's compassion and dedication brought comfort to both him and your family. It means so much to us that you felt supported, cared for, and welcomed as part of our wider family during such a difficult time.Your kind words about the staff, the programmes we provide, and the sense of community you experienced are deeply appreciated. The team works tirelessly to ensure every resident and their loved ones feel valued and respected, and your recognition is a wonderful encouragement for us all.We are grateful for your trust in Ernstell House and for allowing us to share in your father's journey. Your feedback will always inspire us to continue striving for excellence in the care and support we provide.The entire Team thanks you very much.

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Review of
Signature House
from P R (Wife of Resident) published on 21 August 2025 Submitted via Postal Card • Report

Overall Experience

The nicest thing about the home is the garden being able to take my husband down to garden gives us great pleasure. The staff are very attentive and supportive and management very good and helpful, the atmosphere in the home is pleasant and inviting, although the lounge is cramped for visitors and it

is not always possible to move away from the noise and confusion.

Reply from Mandy Bugler, Manager - Signature House at Signature HouseThank you for taking the time to share your experience.We're so pleased that you enjoy spending time in the garden with your husband it's a special space that our residents and families find peaceful and uplifting. We're also glad to know that you find the staff attentive and supportive, and that the overall atmosphere of the home feels pleasant and inviting.We appreciate your feedback regarding the lounge area. As this is a Specialist Dementia floor with only 16 residents, we understand how important it is to have calm and comfortable communal spaces. While the home does offer large bedrooms that provide a more private and spacious environment, we recognise that the lounge can be quite busy, especially with the number of visitors we welcome and may make it difficult to find a quiet area away from the noise and activity.We will continue to explore ways to improve the use of shared spaces to ensure all residents and their families feel comfortable and supported during their visits.

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Review of
Signature House
from Sheridan I (Sister of Resident) published on 20 August 2025 Submitted via Postal Card • Report

Overall Experience

After visiting our brother in hospital for weeks we could see he was not happy and we were always concerned for him, but visiting him here (only two days has he been here) he looks so much better, its a wait off our shoulders.

Reply from Mandy Bugler, Manager - Signature House at Signature HouseThankyou for taking the time to write this review. I'm so pleased that your brother has settled in well at Signature House. He's certainly enjoying the activities and events we have had since he arrived.

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Type of Care Provided	Average Weekly Cost
Residential Care	£1,195
Residential Dementia Care	£1,195
Nursing Care	£1,257
Nursing Dementia Care	£1,257
All Care Types	£1,195

Care Homes Owned by Amica Care

Amica Care Locations (4)

Amica Care Reviews (196)

Ernstell House Nursing Home

The Orchards

Ernstell House Nursing Home

Ernstell House Nursing Home

The Orchards

The Orchards

Ernstell House Nursing Home

Ernstell House Nursing Home

Ernstell House Nursing Home

Ernstell House Nursing Home

Ernstell House Nursing Home

Exmouth House

Exmouth House

Exmouth House

Exmouth House

Ernstell House Nursing Home

The Orchards

Ernstell House Nursing Home

Signature House

Signature House

Awards / Recognitions (1)

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Frequently Asked Questions about Amica Care

Costs for care homes owned by Amica Care

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Which Amica Care Care Homes have the highest review score?

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