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Care Homes Owned by Amica Care

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Amica Care
Amica Care is dedicated to enhancing the lives of older adults through a diverse range of care facilities. Offerings include top-tier residential and nursing care homes and beautifully designed apartments promoting an independent lifestyle.

With locations in Bromsgrove, Crewkerne, Exmouth, Dorchester and Plymouth, Amica Care creates a warm, homely atmosphere where residents receive exceptional, 24/7 care from a professional and compassionate team.

Independent living communities foster a strong sense of community and security, ensuring that support is always available, in-person or just a phone call away. Experience peace of mind and a vibrant community at Amica Care.

Amica Care Locations (4)

 - Browse 4 Care Homes owned by Amica Care
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The Orchards
Orchard Lane, Crewkerne TA18 7AF 
9.7 73 reviews
The Orchards, Crewkerne, Somerset
"My Dad moved here after a bad experience in a previous home. John (Deputy Manager) knelt down beside my dad & spoke to him even though he…"   Read all 73 reviews
  • from £1,600 / week
  • 45 Rooms
Location Type Care Home

The Orchards Nursing Home is a modern purpose-built care home located in the centre of Crewkerne. The Orchards forms part of Amica Care Trust, a not-for-profit organisation which strives to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Signature House
2 Maumbury Gardens, Dorchester DT1 1GR 
9.6 52 reviews
Signature House, Dorchester, Dorset
"I visit my Aunt regularly and always find ALL the staff caring and helpful in every way. They go the extra mile to ensure my Aunt's needs…"   Read all 52 reviews
  • from £1,700 / week
  • 48 Rooms
Location Type Care Home

Signature House is located in the heart of Dorchester and provides nursing care for residents who have physical mobility problems and those living with dementia. Signature House forms part of ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Exmouth House
Long Causeway, Exmouth EX8 1TS 
9.6 42 reviews
Exmouth House, Exmouth, Devon
"Dad has been at Exmouth House for the last 2 and a half years. My brother and I looked round several local care homes but none of them felt…"   Read all 42 reviews
  • from £1,300 / week
  • 31 Rooms
Location Type Care Home

Exmouth House is an outstanding care home set within the beautifully landscaped grounds of Exmouth Court. Located at the top of Long Causeway, just a mile from the town centre and seafront, the home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Ernstell House Nursing Home
20 Ernesettle Lane, Ernesettle, Plymouth PL5 2EY 
9.6 39 reviews
Ernstell House Nursing Home, Plymouth, Devon
"My father was cared for at Ernstell House for the last couple of years of his life and I would definitely recommend the home. In…"   Read all 39 reviews
  • from £1,600 / week
  • 64 Rooms
Location Type Care Home

Ernstell House offers stylish, en-suite bedrooms and a warm, welcoming atmosphere where residents truly feel at home. Overlooking the Tamar, this Plymouth-based care home boasts fantastic amenities, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Amica Care Reviews (206)

9.6

Amica Care has a Group Review Score of 9.6 (9.606) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Amica Care must have a Review Score.

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Review of

The Orchards

from Elizabeth S (Daughter of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I wanted I express my thanks to the team for looking after my father in his final months. I only got to visit once but I knew my dad really liked his time here. He liked his room,the view,food and the staff.
It's in a nice calm spot, but near the town. Great location. My only gripe was I sent an email
and it wasn't answered. Would be good if there was some way that details could be shared for families, a weekly email maybe.
I'm thankful that dad passed in his sleep somewhere warm and comfortable with caring people around him.
Thank you so much
Reply from Callum Pearce, Commissioning Manager at The OrchardsThank you for such a kind review of the home and its facilities, we are pleased that your father was well looked after for the time that he was here. I would like to apologise your email was not answered, we have since improved our means of communication on a one to one and group basis for friends and relatives. I will share your message with the team.
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Review of

The Orchards

from Muriel P (Wife of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at The Orchards are amazing. My husband can be very difficult in the mornings. There is not one word of anger just quiet kindness, gentle encouragement and a lot of patience.
Reply from Callum Pearce, Commissioning Manager at The OrchardsWe are so pleased that both you and your husband are having a good experience of the home and receive good care from the staff. It is a privilege to look after your husband and we enjoy your visits to the home, as do everyone that sees you.
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Review of

Ernstell House Nursing Home

from Andy B (Son of Resident) published on 9 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was cared for at Ernstell House for the last couple of years of his life and I would definitely recommend the home.
In particular, the way my sister and I were treated during his final week made us feel incredibly supported and more importantly allowed our Dad to have a dignified and peaceful
passing.
When his condition was really going downhill, the staff were nothing but lovely, respectful and calm. In fact, I can say that about everyone that we saw come into his room that week.
After he'd passed, it was comforting to have staff members come up and tell us how much they liked our Dad and how sorry they were that he had died. We were left with a genuine sense that they cared, which is how you hope it would be.
Reply from Nelson Ferreira, Registered Manager at Ernstell House Nursing HomeThank you for taking the time to share such a thoughtful and heartfelt review, and for your kind recommendation of Ernstell House. It means a great deal to read your comments, particularly regarding the care, compassion and support provided to your father and to your family during his final week. Supporting residents and those closest to them at such an important and emotional time is a responsibility we take very seriously, so it is especially meaningful to know that your father was able to have a dignified and peaceful passing, and that you and your sister felt genuinely supported throughout. Your kind words about the staff being lovely, respectful and calm, and about the sincere care shown after your father's passing, will mean a great deal to the whole team. It is always our aim to provide not only high standards of care, but also kindness, reassurance and dignity for both residents and their loved ones. We will ensure that we pass your positive comments onto the team. Thank you!
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Review of

The Orchards

from Anne P (Daughter of Resident) published on 4 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad moved here after a bad experience in a previous home. John (Deputy Manager) knelt down beside my dad & spoke to him even though he has Dementia. All the staff are friendly, welcoming & professional in caring for my Dad. Kerry (Activity Coordinator) is amazing, you can see she loves her job &
doing activities with the clients, she laminated a pack of cards especially for Dad. It is very professional, it is comfort knowing there is actual nurses there all the time.
Reply from Callum Pearce, Commissioning Manager at The OrchardsThank you for your review, we are so pleased you and your father are being looked after so well by the team. We will share your special mention with Jon and Kerry who are very much assets to the team. We expect a high level of care for our residents and families and we are glad you feel you have received this.
I will share your comments with the team.
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Review of

The Orchards

from Katie G (Daughter of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always enjoy visiting my dad at The Orchards care home. It has a friendly atmosphere and I feel welcome. Its great to see my dad relaxed and comfortable in his surroundings where he has made many new friends, residents and staff. Our little dog visits also and has a fuss from all the staff. When he's
up to it we take him into town in the wheelchair for coffee or occassionally a 1/2 at the pub.
Reply from Callum Pearce, Commissioning Manager at The OrchardsThank you for taking the time to leave us a wonderful review. We are so pleased you are happy with your fathers' stay and that this care is extended to yourself when you visit. It is a pleasure looking after your father. I will share your review with the team and look forward to seeing you again soon.
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Review of

The Orchards

from K F (Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot ask for a better place to be or staff to look after me; all of my wants and needs are very well cared for. The activities are wounderful and the food is delicious. I would recommend.
Reply from Callum Pearce, Commissioning Manager at The OrchardsThank you for taking the time to leave us such a wonderful review, it is so nice to hear first hand expereinces from our residents. I will share your feedback with the team.
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Review of

The Orchards

from Shirley L (Sister of Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find The Orchards care home in Crewkerne excellent. They have all been brilliant with my brother, couldn't have asked for anything more. Such lovely caring staff!!
Reply from Callum Pearce, Commissioning Manager at The OrchardsThank you for such a lovely review, we are pleased to hear you have had an excellent experience of The Orchards! It is an absolute pleasure to have your brother stay with us. I will share this review with the team.
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Review of

Signature House

from Elizabeth S (Niece of Resident) published on 6 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my Aunt regularly and always find ALL the staff caring and helpful in every way.
They go the extra mile to ensure my Aunt's needs are met and do the little things that make such a difference.
I am always greeted with a warm welcome and I always find my Aunt well looked after.
The Senior Activities
Coordinator is someone very special and fantastic at brightening up the day for my immobile Aunt.
Reply from Mandy Bugler, Manager - Signature House at Signature HouseThank you so much for taking the time to share such a kind and thoughtful review. We're delighted to hear that you always feel welcomed when visiting our home. Your words mean a great deal to our team and I will be sharing this with them all. We are fortunate at Signature House to have an excellent Activities Team led by a Senior Activities Co-Ordinator who is passionate about providing person centred activities to all our residents.
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Review of

Signature House

from L S (Daughter of Resident) published on 3 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Signature House for 4 months, after a very sudden decline in her Mental Health.
She has a lovely big room and bathroom, that the staff keep spotlessly clean, along with the rest of the Home.
Residents are encouraged to spend time in the lounge and take part in activities, which is
great for Mum.
All the staff are lovely and so friendly and caring both to residents and their visitors.
We are so pleased there was a room available when needed for Mum.
Reply from Mandy Bugler, Manager - Signature House at Signature HouseThankyou so much for taking the time to write this lovely review. It means so much to the whole team when they receive positive comments like this. We are pleased that your Mum has settled with us and enjoying her new life at Signature House.
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Review of

Signature House

from R H (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the 11 months my mother was at Signature House I came to admire and respect the whole care team from the managers to care assistants. Everyone was always attentive to mum's needs and ensured she was comfortable at all times. The carers went about their duties calmly, efficiently and always with
a smile. I was a pleasure to sit in the lounge and to watch all the positive interactions between the staff and residents. The standard of food was good and rooms, lounges were always clean.
Reply from Mandy Bugler, Manager - Signature House at Signature HouseThankyou so much for taking the time to write this lovely review for our home. It was a pleasure to care for your Mother at Signature House. It means so much to the staff when they read such positive comments, I will definitely share this with the whole team.
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Review of

Ernstell House Nursing Home

from J J (Daughter of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all of the staff at Ernstell House for the care and kindness shown to my dad, John James, particularly during his final days. The compassion of the staff and their dedication to making him as comfortable as possible was highly impressive and much appreciated.
Thank you all so
much for making a difficult time tolerable.
You are superheroes.
Reply from Nelson Ferreira, Home Manager at Ernstell House Nursing HomeThank you for taking the time to share such a heartfelt review, and for your kind words about the care and compassion shown to your dad, particularly during his final days.
We feel privileged to have supported your dad and your family at such a difficult time. Your recognition of the team's dedication to keeping him comfortable, treating him with dignity, and providing kindness and reassurance throughout means a great deal. I will ensure your comments are shared with all staff, as feedback like this is incredibly important and will be a real source of comfort and pride to the team.
On behalf of everyone at Ernstell House, please accept our sincere condolences. Thank you again for your trust, and for taking the time to acknowledge the care provided.

Kind regards,
Nelson
Home Manager
Ernstell House - Amica Care
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Review of

The Orchards

from E V (Sister of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother moved to The Orchards in Crewkerne in July this year. The whole experience since he has been there has been nothing but positive for him and the family. Through all the kindness and understanding of all the staff, my brother settled in well and he has since made friends there, and fostered
happy connections with the team. He has enjoyed the social events and outings, and loved attending the Memorial Day service most recently. He is also engaging in the activities at the Orchards and getting a lot from these. The Orchards staff are always welcoming and friendly, and engage well with questions by family members. They all do their best to help and ensure things run smoothly for my brother. My brother also really enjoys the food at The Orchards and very much likes the view his bedroom window over the playing fields. He loves watching the weekend sport! In all, his experience since being there has been entirely positive.
Reply from Christelle Johnstone, Marketing and Communications Manager at The OrchardsThank you so much for taking the time to share such a heartfelt review. We are delighted to hear that your brother has settled in so well at The Orchards and that his experience since joining us in July has been so positive. Your kind words about our staff mean a great deal to us. The team works hard to be welcoming, attentive, and reassuring for both residents and their families, and feedback like yours is incredibly appreciated.
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Review of

Ernstell House Nursing Home

from Vanessa M (Daughter of Resident) published on 5 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ernstell House in Plymouth has been an absolute blessing for my Dad. From the moment he arrived, the warmth the kindness shown by every member of staff have given me such peace of mind. The team truly treat residents with dignity, patience and genuine compassion, and it shows in the way my dad smiles
more, engages more and feels safe. The home itself is always clean, calm and welcoming, and there is a real sense of community. Staff take the time to understand each resident as an individual and keep families involved and reassured every step of the way. Knowing my dad is cared for by people who go above and beyond every day means more than words can say. I am so grateful to the entire team at Ernstall House for the love, respect and comfort they give him. They really do make it feel like home.
5 Stars wholeheartedly.
Reply from Nelson Ferreira, Home Manager at Ernstell House Nursing HomeDear Vanessa,
Thank you so much for your incredibly kind and heartfelt review. It means a great deal to all of us at Ernstell House to know that your dad feels safe, settled and happier, and that you have peace of mind about the care he receives. We are delighted that you experience the home as warm, calm and welcoming, and that you feel there is a genuine sense of community. Your comments about our team treating your dad with dignity, patience and compassion, and taking the time to know him as an individual, are especially appreciated. This is exactly the standard of care and ethos we strive for every day. It is also very encouraging to hear that you feel involved, informed and reassured as a family member. Making Ernstell House feel like home, not just for residents but also for those closest to them, is extremely important to us. Thank you once again for your trust, your support and your generous feedback. Your words will be shared with everyone and will mean a great deal to them.
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Review of

Ernstell House Nursing Home

from Raymond H (Husband of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This purpose built dementia care nursing home really works.
Residents enjoy high class acommodation in a spacious, bright, very well maintained and immaculately clean home.
The well led management team are both approachable and responsive always striving for continued improvement on what already
is an excellent home. Technology has been embraced to keep you well informed of your loved ones welfare.
Expect a warm welcome when you enter the large reception area more akin to a hotel.
The activities team work tirelessly to provide a comprehensive programme of stimulating activities, events and entertainment.
There is a varied menu of good quality nutritional meals, snacks and drinks are available throughout the day.
Nursing staff , senior carers and carers go about their role with compassion, empathy, joy and love for those they care for.
My loved one has been under the care of this wonderful team for two years. I could not wish for them to be better cared for. Thank you Ernstell House
Reply from Nelson Ferreira, Home Manager at Ernstell House Nursing HomeDear Raymond,
Thank you so much for your incredibly kind and thoughtful review. It truly means a great deal to the whole team to read such positive feedback about the home, the environment, and most importantly, the care your loved one receives. We are delighted that you feel welcomed when you visit and that you value the atmosphere, cleanliness, and high standards we work hard to maintain every day.
Your words about the management team, our use of technology to keep families informed, the dedication of the activities team, and the commitment shown by our nursing and care staff are deeply appreciated. It is especially touching to hear that after two years with us, you continue to feel so confident and reassured about the care your loved one receives.
Thank you once again for your trust, your support, and your heartfelt thanks to the Ernstell House team. Feedback like yours truly motivates and encourages us all.
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Review of

The Orchards

from Michael D (Son of Resident) published on 25 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was worried about putting my mother into care, would she be looked after? Would she be happy? Well after a look back over her last ten months at The Orchards I can answer "YES!".
I really am happy for her to be in their care. When ever I drop in to see her, she is well dressed, warm and
cared for in warm comfortable surroundings.
Reply from Keren Wilkinson, Chief Executive Officer at The OrchardsThank you for your kind words about the care your mother receives, our team work hard to ensure that residents are well cared for and have everything they need, I will be sure to pass your comments onto the team. Please do speak with Jon if you feel that we can improve further, all feedback is very valuable to us as we are constantly striving to improve our services.
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Review of

The Orchards

from K D (Friend of Resident) published on 25 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall no complaints about the care given. However I was not impressed to find breakfast dishes still in resident's room late afternoon. Also residents in lounge unable to have afternoon hot drinks due to lack of cups and only one member of staff in the lounge with several residents. Appreciate may
be short staffed but .
Reply from Keren Wilkinson, Chief Executive Officer at The OrchardsThank you for taking the time to send in a review, these reviews are very valuable to us, please be reassured that we will look into the comments you have made and ensure that we address any improvements that we can make from your feedback. Please be assured that the home is always fully staffed, we will never compromise on staffing levels; however, the can be occasions when residents who are not in the lounge area require support from our team resulting in a reduced staff presence in the communal areas. There is always one staff member present and they can call for helps if required.
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Review of

Ernstell House Nursing Home

from Alison J (Daughter of Resident) published on 24 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent nursing home that surpasses expectations.


Excellent qualified staff on each shift 24/7.


Well led, bespoke service where the resident is always put first. A rare find but a jewel in the crown.


Lovely to see family included in decision making as well as the resident.


Well done

to the whole team from floor up.
Reply from Nelson Ferreira, Home Manager at Ernstell House Nursing HomeDear Alison, thank you for your wonderful and heartfelt review. We are truly delighted to hear that you feel Ernstell House delivers a level of care that surpasses expectations. Your recognition of our qualified staff, the leadership of the service, and our commitment to putting residents at the centre of every decision is deeply appreciated by the whole team. We are especially pleased that you value our inclusive approach to involving both residents and their families in care planning and daily decision-making. Ensuring that everyone feels heard, respected and supported is fundamental to the way we work.

Thank you once again for your kind words and for acknowledging the dedication of the entire team "from floor up". Feedback like yours means a great deal to us and reinforces our commitment to delivering the highest standard of care.
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Review of

Ernstell House Nursing Home

from D W (Daughter of Resident) published on 24 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dad has been at Ernstell for approx 1 year now. He is well looked after and treated with dignity. Staff are lovely with him. The accomodation itself is very nice. Good choice of meals. Some good activities organised to keep him stimulated if he wants to take part. Families are kept up to date and
included with the activities. Generally we are happy with dad being cared for at Ernstell.
Reply from Nelson Ferreira, Home Manager at Ernstell House Nursing HomeThank you very much for taking the time to share your feedback about your father's experience at Ernstell House. We are delighted to hear that he is well looked after and treated with dignity, and that you feel confident in the care and support he receives from our team. It is wonderful to know that you find the accommodation, meal choices, and activities to be of a good standard, and that your family feels included and kept informed. Creating a welcoming and stimulating environment for our residents is something the team takes great pride in, and your comments will mean a great deal to them.

We truly value your kind words and are pleased to hear that you are happy with the care your father receives with us. Thank you again for your thoughtful review.
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Review of

Ernstell House Nursing Home

from S H (Son of Resident) published on 19 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and the environment are welcoming and professional. Mum's needs are met and she is very well looked after, which gives me peace of mind knowing she's in good hands. This is a happy place for residents, with lots of effort put into entertainment and daily activities to support various needs.
The entire team are positive, supportive, compassionate and open to feedback from visitors. The App is particularly useful as it allows me to see how Mum is doing on days when I'm unable to visit. My Father visits daily to spend time with Mum, and it's a credit to the team that he is treated so well during his visits. I feel that the team, the entertainment and the positive atmosphere are a huge benefit to him, even when he's not a resident. Well done Ernstell House.
Reply from Keren Wilkinson, Chief Executive Officer at Ernstell House Nursing HomeThank you for your wonderful feedback, we strive to care for all the family, not just the resident and I am so pleased that this is your experience. Our staff work hard to ensure that residents live their best life possible and that they have fulfilling days. We will ensure that we pass your positive comments onto the team.
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Review of

Ernstell House Nursing Home

from M M (Son of Resident) published on 19 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care home has lots of activities to engage the residents . Food is to a high standard and all staff seem very caring and approachable .I also find the reception staff very helpful and always take note of any comments and requests which involve my Father
Reply from Keren Wilkinson, Chief Executive Officer at Ernstell House Nursing HomeThank you for taking the time to provide us with your feedback. Our team work very hard to provide the best care and I will pass on your lovely comments to them. It is so important that your father is able to be involved in the care he receives and I am pleased that he is able to do this and that staff are listening.
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Awards / Recognitions (1)

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Frequently Asked Questions about Amica Care

Costs for care homes owned by Amica Care

Average costs per week for care homes owned by Amica Care by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Amica Care, based on 4 out of 4 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,550
Residential Dementia Care £1,550
Nursing Care £1,633
Nursing Dementia Care £1,633
All Care Types £1,550
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Amica Care own?

Amica Care own 4 Care Homes.

Which Amica Care Care Homes have the highest review score?

The Orchards, Signature House & Exmouth House have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Amica Care to verify any information. View our terms and conditions. Amica Care has a Platinum Service – more info.