Care Homes Owned by Amica Care

My sister has been very difficult at times and has recently been on a one to one which has been very good for her

Well done all of you!! xxx

My dad had to move in to Exmouth House last September following a decline in his mobility and general health. The team are always very welcoming and kind and dad is happy and well looked after. They make a fuss on celebration days and really made a wonderful effort for mum & dad's wedding anniversary earlier this year. I would highly recommend Exmouth House to anyone who is looking for somewhere for their loved ones.

My sister has only been in Exmouth House for a short period. In that time my sister has settled extremely well, always appears relaxed and is always clean and tidy. All staff interact really well with the residents and are approachable and professional when I've asked any questions. On my 3rd visit to the home my younger sister and didn't tell the home we were coming for a visit and as I expected. Everything was as it should be. Many thanks to everyone at Exmouth House!

All the staff at The Orchards are extremely helpful and friendly and I felt that Mum was being cared for and well looked after. She was sad to leave (she only moved so she could be closer to Dad for him to visit) as she had become friends with many of the staff and enjoyed their company. The home itself is well maintained, clean and a lovely environment to live in

I was really taken with the home, quality - which I appreciate with my husband David, who is very well cared for. The assistants and professionals. All very caring and considerate. Overall, I'm happy as is our family for the lovely place Ernstell is! Elizabeth, Edward, Louise, Vanessa and Kate. 30.6.27

As I live in florida, this has been my second visit to Signature House to see my Mother, who has been a resident for over 2 years now. Both visits have been wonderful. I have the peace of mind to know that my Mother is being looked after very well. All the staff from the Nurses, healthcare assistants and Entertainment assistants are always happy and have a welcoming attitude. Everything is clean and tidy, including the garden. Keep it up Signature House! You are doing a great job!

My mother moved into Signature House in 2023 and recently passed away there. I cannot thank the staff and management team enough for the love, care and support they gave my mother from the moment she became a resident until the very moment of her passing. The dedication and committment of all staff is/was outstanding and through their caring nature, Mum was settled and happy. I cannot think of a better care home in Dorset, we were so lucky that Mum had found her 'safe' caring forever home.

My Father has had several incidents at the home, due to his Dementia but they are always dealt with, with great support and calm from the staff.

Know I'm taking her out She's always ready in time. Her room nice and is clean too which is good. I like seeing the activities on social media and it's clear mum enjoys joining in when she can. In terms of areas to improve, there is a lovely garden and I haven't seen the residents out there at all. Mum would always have been outside in good weather, it is important to sustain this. I feel that it would benefit residents health and overall happiness to be allowed out. The other thing is I asked a couple of times when mum moved in to be given important info such as around health changes/falls. But this doesn't always happen. Her husband is notified, but I'd like to know too.

My husband has been a resident at Signature House for four months now. He has settled in very well, and that is all due to the excellent care he receives from all the staff, bar none. Nothing is too much trouble, and they treat each and every resident with kindness and dignity. Sometimes under difficult and challenging circumstances. But from my observation, they never waiver to give over and above what is required of them. My husband seems very well adjusted, and that makes me well assured.

Mum has a lovely room. The facilities are excellent and mum receives an excellent level of support and care. There are plenty of activities to keep her occupied. The staff are highly trained and treat mum with care and compassion. I can't think of a better place for mum to stay and it is such a relief to know that she is safe and so well cared for.

I feel the care has gone down at Ernstell. We can never find a member of staff when needed an update none of the staff eat the food. I have tasted the food it was awful.my husband has never had pressure sores before he has them now. You don't see any members of staff checking on the residents making they have all they need 70% don't even say Good Morning or Afternoon. Whenever I have complained to the Manager. I have been told, not my words, he isn't a prisoner, move him if you don't like it. Not a good attitude for a Manager.

My mother was a resident of Signature House Care Home from late 2024 until her passing in early 2026. My brother and I performed a detailed evaluation of the care homes in the Dorchester area prior to selecting Signature House. It was our first choice location. Key factors were the central location in Dorchester, with accessibility to shops, opticians, hearing aid centre, pubs and restaurants without need for a car, the purpose designed modern building with lifts to each floor, no changes in elevation on each floor, wide corridors and spacious en-suite rooms, and finally, the attentive, caring management and staff. There are a maximum of 16 residents on each floor and a good ratio of carers to residents. I was able to contact staff on a daily basis to enquire about my mothers activities and health and always felt that her needs were being met. During my mother's final days, she was treated with dignity and respect. The care staff and management were friendly and helpful at all times.

I'm looking forward to the future seeing my uncle happy and at home.

Dad with advanced dementia has been a resident for 18 months. He is flourishing at Signature House - mobility improved, he is content/very happy. He tells me he likes it there and likes the food. He is benefitting from communal living and having lots of people around - he loves people-watching and interacts with all the staff and visitors. All staff are cheerful, friendly, caring and really worked to get to know my Dad very well. It feels like one big happy family. The home is extremely well managed. The welcome when my Dad was admitted was wonderful - many members of staff came to help us and spent time with us. Dad is taken by staff to hospital appointments. Queries/suggestions are immediately addressed. There is a lovely garden for everyone to use and Dad is taken out there regularly. The activities arranged for residents are stimulating and endlessly creative - boat/pub trips/parties/music/visits with animals and celebration. I'd be happy to stay there myself if I needed care.

Overall The Orchards is a clean, tidy and welcoming home. Mum is well looked after - washed, in clean clothes and food/drink always being offered. Staff are always very friendly and helpful.

We/I could not be more grateful for all of the hard work and support that my grandfather has received since he moved into The Orchards almost a year ago. He has complex needs, but I have only ever seen all staff treat him with complete respect and dignity. He is chair/bed bound but staff always try where possible t include him in as many activities as possible. It is a real reassurance to know he is being well cared for in the end stages of his life.

Signature House is an outstanding home with a calm,warm atmosphere and I am always welcomed with a cup of tea..

Thank you so much