Care Homes Owned by Amica Care in Somerset

My mum went into The Orchards a few months ago and we are all very happy with how it's run, clean, the food is fantastic + the staff are so warm, caring + friendly - It makes it feel like home. Mum has had a few falls + the staff have been extremely supportive, made the transition to hospital + back very smooth, I have already sent an email to the manager with a few of the staff's names who have been outstanding.

All staff hard working and careing, even cleaners and maintenance. Would come here myself if needed.

Pleased with how they care for my mum. Friendly staff

Overall an excellent care home well done to you all.

Well done all of you!! xxx

All the staff at The Orchards are extremely helpful and friendly and I felt that Mum was being cared for and well looked after. She was sad to leave (she only moved so she could be closer to Dad for him to visit) as she had become friends with many of the staff and enjoyed their company. The home itself is well maintained, clean and a lovely environment to live in

Know I'm taking her out She's always ready in time. Her room nice and is clean too which is good. I like seeing the activities on social media and it's clear mum enjoys joining in when she can. In terms of areas to improve, there is a lovely garden and I haven't seen the residents out there at all. Mum would always have been outside in good weather, it is important to sustain this. I feel that it would benefit residents health and overall happiness to be allowed out. The other thing is I asked a couple of times when mum moved in to be given important info such as around health changes/falls. But this doesn't always happen. Her husband is notified, but I'd like to know too.

Overall The Orchards is a clean, tidy and welcoming home. Mum is well looked after - washed, in clean clothes and food/drink always being offered. Staff are always very friendly and helpful.

We/I could not be more grateful for all of the hard work and support that my grandfather has received since he moved into The Orchards almost a year ago. He has complex needs, but I have only ever seen all staff treat him with complete respect and dignity. He is chair/bed bound but staff always try where possible t include him in as many activities as possible. It is a real reassurance to know he is being well cared for in the end stages of his life.

Thank you so much

The staff at The Orchards are amazing. My husband can be very difficult in the mornings. There is not one word of anger just quiet kindness, gentle encouragement and a lot of patience.

My Dad moved here after a bad experience in a previous home. John (Deputy Manager) knelt down beside my dad & spoke to him even though he has Dementia. All the staff are friendly, welcoming & professional in caring for my Dad. Kerry (Activity Coordinator) is amazing, you can see she loves her job & doing activities with the clients, she laminated a pack of cards especially for Dad. It is very professional, it is comfort knowing there is actual nurses there all the time.

I always enjoy visiting my dad at The Orchards care home. It has a friendly atmosphere and I feel welcome. Its great to see my dad relaxed and comfortable in his surroundings where he has made many new friends, residents and staff. Our little dog visits also and has a fuss from all the staff. When he's up to it we take him into town in the wheelchair for coffee or occassionally a 1/2 at the pub.

I cannot ask for a better place to be or staff to look after me; all of my wants and needs are very well cared for. The activities are wounderful and the food is delicious. I would recommend.

I find The Orchards care home in Crewkerne excellent. They have all been brilliant with my brother, couldn't have asked for anything more. Such lovely caring staff!!

My brother moved to The Orchards in Crewkerne in July this year. The whole experience since he has been there has been nothing but positive for him and the family. Through all the kindness and understanding of all the staff, my brother settled in well and he has since made friends there, and fostered happy connections with the team. He has enjoyed the social events and outings, and loved attending the Memorial Day service most recently. He is also engaging in the activities at the Orchards and getting a lot from these. The Orchards staff are always welcoming and friendly, and engage well with questions by family members. They all do their best to help and ensure things run smoothly for my brother. My brother also really enjoys the food at The Orchards and very much likes the view his bedroom window over the playing fields. He loves watching the weekend sport! In all, his experience since being there has been entirely positive.

I really am happy for her to be in their care. When ever I drop in to see her, she is well dressed, warm and cared for in warm comfortable surroundings.

Overall no complaints about the care given. However I was not impressed to find breakfast dishes still in resident's room late afternoon. Also residents in lounge unable to have afternoon hot drinks due to lack of cups and only one member of staff in the lounge with several residents. Appreciate may be short staffed but .

We all really appreciate the care dad received.

My husband needed physical and mental help in the last few months of his life and we we were lucky enough to find The Orchards, a beautiful home of such very high standards. A visit at any time by family or friends was always met with a warm welcome by every member of staff on duty and we always knew that my husband had received the very best care and attention they could give. The staff were there for us at the end and we will always be grateful for their sympathy, comfort and support. He could not have been in a better place.