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Care Home Owned by Amica Care in Dorset

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Amica Care in Dorset

Only the locations & reviews in Dorset for Amica Care are showing below.

View the details of all 5 locations (with 214 reviews) owned by Amica Care

Amica Care Locations in Dorset (1)

 - Browse 1 Care Home owned by Amica Care in Dorset
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Signature House
2 Maumbury Gardens, Dorchester DT1 1GR 
9.8 57 reviews
Signature House, Dorchester, Dorset
"Mum has a lovely room. The facilities are excellent and mum receives an excellent level of support and care. There are plenty of activities…"   Read all 57 reviews
  • from £1,700 / week
  • 48 Rooms
Location Type Care Home

Signature House is located in the heart of Dorchester and provides nursing care for residents who have physical mobility problems and those living with dementia. Signature House forms part of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

Amica Care Reviews in Dorset (57)

9.6

Amica Care has a Group Review Score of 9.6 (9.587) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Amica Care must have a Review Score.

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Review of

Signature House

from N S (Daughter of Resident) published on 5 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has a lovely room. The facilities are excellent and mum receives an excellent level of support and care. There are plenty of activities to keep her occupied. The staff are highly trained and treat mum with care and compassion. I can't think of a better place for mum to stay and it is such a relief
to know that she is safe and so well cared for.
Reply from Mandy Bugler, Manager - Signature House at Signature HouseThank you for such a wonderful review of Signature House. It is such a pleasure to care for your Mum and great to hear your positive comments regarding the home and its facilities. We will certainly pass on your lovely comments to our team.
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Review of

Signature House

from S S (Son of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident of Signature House Care Home from late 2024 until her passing in early 2026. My brother and I performed a detailed evaluation of the care homes in the Dorchester area prior to selecting Signature House. It was our first choice location. Key factors were the central location
in Dorchester, with accessibility to shops, opticians, hearing aid centre, pubs and restaurants without need for a car, the purpose designed modern building with lifts to each floor, no changes in elevation on each floor, wide corridors and spacious en-suite rooms, and finally, the attentive, caring management and staff. There are a maximum of 16 residents on each floor and a good ratio of carers to residents. I was able to contact staff on a daily basis to enquire about my mothers activities and health and always felt that her needs were being met. During my mother's final days, she was treated with dignity and respect. The care staff and management were friendly and helpful at all times.
Reply from Mandy Bugler, Manager - Signature House at Signature HouseThankyou for taking the time to write this review for our team, it was a pleasure to care for your Mother. It means so much to hear such positive comments and I will be sharing this review with our staff.
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Review of

Signature House

from Aubrey D (Nephew of Resident) published on 30 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has been a resident for a short time at Signature House but the difference in him
Is AMAZING !!!!
My uncle suffered a fractured hip and spent 2 months in hospital which made his dementia worse.
Since coming to Signature House he's a completely different person washed and dressed clean shaven
and has a smile back on his face and his sense of humour is back too.
It's nice to see him happy after a difficult few months.
It's the dedication of the all the staff that have made my uncles transition easy.from hospital to his new home.
Many thanks for your care and support
I'm looking forward to the future seeing my uncle happy and at home.
Reply from Mandy Bugler, Manager - Signature House at Signature HouseThank you so much for taking the time to leave this review. After such a difficult period in hospital, we are really pleased that we have been able to make a positive difference to your uncle's quality of life at Signature House. Reading feedback like this makes us incredibly proud of the care and support our team provides.
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Review of

Signature House

from Hilary C (Daughter of Resident) published on 27 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad with advanced dementia has been a resident for 18 months. He is flourishing at Signature House - mobility improved, he is content/very happy. He tells me he likes it there and likes the food. He is benefitting from communal living and having lots of people around - he loves people-watching and
interacts with all the staff and visitors. All staff are cheerful, friendly, caring and really worked to get to know my Dad very well. It feels like one big happy family. The home is extremely well managed. The welcome when my Dad was admitted was wonderful - many members of staff came to help us and spent time with us. Dad is taken by staff to hospital appointments. Queries/suggestions are immediately addressed. There is a lovely garden for everyone to use and Dad is taken out there regularly. The activities arranged for residents are stimulating and endlessly creative - boat/pub trips/parties/music/visits with animals and celebration. I'd be happy to stay there myself if I needed care.
Reply from Mandy Bugler, Manager - Signature House at Signature HouseThank you so much for taking the time to share such lovely feedback about your Dad's stay at Signature House. We are delighted to hear that he has settled in so well and that he is enjoying living with us. Creating a warm, cheerful, and supportive environment for our residents is at the very heart of what we do, so it truly means a great deal to know this has been felt by both you and your Dad.
Getting to know our residents as individuals is incredibly important to us, as it allows our team to provide genuine, person-centred care, and I'm really pleased that this has been noticeable to you. I will be sure to share your kind words with the whole team - they will be thrilled to read such a wonderful review.
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Review of

Signature House

from Brenda C (Wife of Resident) published on 16 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been at Signature House for a year with a challenging form of dementia.
He has settled in really well with the help of all the wonderful staff. They are so caring and patient and nothing is too much trouble.
The Senior Activities Officer is marvellous and she keeps everyone entertained
in lots of indoor and outdoor activities.
Signature House is an outstanding home with a calm,warm atmosphere and I am always welcomed with a cup of tea..
Reply from Mandy Bugler, Manager - Signature House at Signature HouseThankyou so much for taking the time to write this review. Activities are an essential part of the care we provide and it is so lovely when our activity staff are recognised for this important role. I will pass your kind words on to the whole team at Signature House and we look forward to welcoming you again soon with your friendly dog who all our staff and residents enjoy seeing.
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Review of

Signature House

from Elizabeth S (Niece of Resident) published on 6 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my Aunt regularly and always find ALL the staff caring and helpful in every way.
They go the extra mile to ensure my Aunt's needs are met and do the little things that make such a difference.
I am always greeted with a warm welcome and I always find my Aunt well looked after.
The Senior Activities
Coordinator is someone very special and fantastic at brightening up the day for my immobile Aunt.
Reply from Mandy Bugler, Manager - Signature House at Signature HouseThank you so much for taking the time to share such a kind and thoughtful review. We're delighted to hear that you always feel welcomed when visiting our home. Your words mean a great deal to our team and I will be sharing this with them all. We are fortunate at Signature House to have an excellent Activities Team led by a Senior Activities Co-Ordinator who is passionate about providing person centred activities to all our residents.
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Review of

Signature House

from L S (Daughter of Resident) published on 3 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Signature House for 4 months, after a very sudden decline in her Mental Health.
She has a lovely big room and bathroom, that the staff keep spotlessly clean, along with the rest of the Home.
Residents are encouraged to spend time in the lounge and take part in activities, which is
great for Mum.
All the staff are lovely and so friendly and caring both to residents and their visitors.
We are so pleased there was a room available when needed for Mum.
Reply from Mandy Bugler, Manager - Signature House at Signature HouseThankyou so much for taking the time to write this lovely review. It means so much to the whole team when they receive positive comments like this. We are pleased that your Mum has settled with us and enjoying her new life at Signature House.
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Review of

Signature House

from R H (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the 11 months my mother was at Signature House I came to admire and respect the whole care team from the managers to care assistants. Everyone was always attentive to mum's needs and ensured she was comfortable at all times. The carers went about their duties calmly, efficiently and always with
a smile. I was a pleasure to sit in the lounge and to watch all the positive interactions between the staff and residents. The standard of food was good and rooms, lounges were always clean.
Reply from Mandy Bugler, Manager - Signature House at Signature HouseThankyou so much for taking the time to write this lovely review for our home. It was a pleasure to care for your Mother at Signature House. It means so much to the staff when they read such positive comments, I will definitely share this with the whole team.
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Review of

Signature House

from P R (Wife of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The nicest thing about the home is the garden being able to take my husband down to garden gives us great pleasure. The staff are very attentive and supportive and management very good and helpful, the atmosphere in the home is pleasant and inviting, although the lounge is cramped for visitors and it
is not always possible to move away from the noise and confusion.
Reply from Mandy Bugler, Manager - Signature House at Signature HouseThank you for taking the time to share your experience.We're so pleased that you enjoy spending time in the garden with your husband it's a special space that our residents and families find peaceful and uplifting. We're also glad to know that you find the staff attentive and supportive, and that the overall atmosphere of the home feels pleasant and inviting.We appreciate your feedback regarding the lounge area. As this is a Specialist Dementia floor with only 16 residents, we understand how important it is to have calm and comfortable communal spaces. While the home does offer large bedrooms that provide a more private and spacious environment, we recognise that the lounge can be quite busy, especially with the number of visitors we welcome and may make it difficult to find a quiet area away from the noise and activity.We will continue to explore ways to improve the use of shared spaces to ensure all residents and their families feel comfortable and supported during their visits.
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Review of

Signature House

from Sheridan I (Sister of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After visiting our brother in hospital for weeks we could see he was not happy and we were always concerned for him, but visiting him here (only two days has he been here) he looks so much better, its a wait off our shoulders.
Reply from Mandy Bugler, Manager - Signature House at Signature HouseThankyou for taking the time to write this review. I'm so pleased that your brother has settled in well at Signature House. He's certainly enjoying the activities and events we have had since he arrived.
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Review of

Signature House

from P L (Wife of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Signature House for two years with challenging alzheimers. The care he receives is outstanding, with well trained staff who all have endless patience and understand dementia. Activities are regular and fun, there is a small garden which residents can access, and visitors are welcome.
The food is generally nourishing and well cooked. Information is easily available online and from the staff, who are friendly and helpful.
Reply from Mandy Bugler, Manager - Signature House at Signature HouseThankyou for writing this lovely review in recognition of the outstanding care our staff provide on our Specialist Dementia Floor. I will share this with all the departments in our home it always means so much to the team when they read positive comments from our relatives.
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Review of

Signature House

from D S (Wife of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Modern, clean, friendly, good food and well cared for.
Reply from Mandy Bugler, Manager - Signature House at Signature HouseIt was a pleasure to care for your husband for his one week respite stay. We look forward to welcoming him back if ever you require our support in the future.
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Review of

Signature House

from J B (Wife of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been here for 1 year now, and I am so grateful for the gentle, professional care given. The staff are trained to a very high standard; each of them has a great deal of knowledge and ability. I never feel I cannot ask for information or help from any of them, from the housekeeper/cleaners
to Management. My husband receives an astonishing amount of care and consideration. Given his extremely challenging behaviour, I cannot adequately praise the attitude of all the staff. They are kind, compassionate and trustworthy. He is in safe hands. Any concerns I have had have been dealt with very kindly by management who have gone beyond expectations.
Reply from Mandy Bugler, Manager - Signature House at Signature HouseThankyou so much for this lovely review of our home. It means so much to the whole team when they read such a positive review . I am pleased we were able to resolve your concerns with a positive outcome. We value feedback from our residents and relatives as this can only help us to improve the service we provide.
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Review of

Signature House

from Sandra L (Daughter of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum had been in Signature House since April 2021 and sadly passed away on 20th January 2025.
She was very happy despite having dementia, very little sight and loss of hearing. The staff were absolutely amazing throughout her time there and particularly during the last few days of her life. I was
unfortunately abroad but my brother went to the home as soon as we were notified her health had deteriorated and stayed until she passed away. During this time the staff made sure he was comfortable and had meals as well as looking after Mum.
I would not hesitate to recommend Signature House to anyone who was looking for a placement for someone who has dementia and in fact two people I know have put their husbands there.
All the staff are exceptional and cannot do enough for their residents and family members.
We will support the events they hold to help raise money for the residents.
Reply from Mandy Bugler, Manager - Signature House at Signature HouseThankyou for taking the time to write this review. It was a pleasure to care for your Mother over the last four years and an honour to care for her during her final days. At Signature House our relatives are part of our family and at these difficult times it is important that we care for them too. Thankyou so much for your continued support of our home events as this means we will still get to see you and taste some of your brother's wonderful cakes!
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Review of

Signature House

from E C (Wife of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Without exception all the staff have been kind, considerate and efficient. So many small acts of kindness to me and my husband mean soon when he needs full time care I will have no hesitation choosing Signature House.
Reply from Mandy Bugler, Manager - Signature House at Signature HouseThankyou for your kind words. It was a pleasure to care for your husband when he needed respite care. He has now returned to Signature House to be with us full time, we are very aware that this is a difficult time for families when making this decision which is why we recognise that it is important to not just support our residents but also our relatives. Thankyou for taking the time to write this review.
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Review of

Signature House

from Julia W (Daughter of Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident now for over 4 years. She has intense physical needs (tetraplegia) but is fully mentally alert. The care she receives at Signature House has been exemplary and we cannot recommend the Nursing Home enough. The staff perform care to the highest of levels, going above and
beyond, and are also incredibly kind and considerate to visiting friends and family. My mother's care needs are met on every level and the nursing staff communicate any updates on medication, physical changes, or personal issues. There is always someone available to help connect family members via Facetime for a chat and we are grateful for all the help and care received - from management, reception, kitchen, and laundry to all the nurses and carers - nothing is ever too much trouble. Our thanks to all the team and (with experience of other care homes) we cannot recommend Signature House highly enough.
Reply from Mandy Bugler, Manager - Signature House at Signature HouseThank you so much for taking the time to write this lovely review for all our staff. Providing quality person centered care to each of our residents requires a whole team approach from each department. They will be delighted to read this review when I share it with them. Thank you.
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Review of

Signature House

from J G (Friend of Resident) published on 11 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend lived at Signature House for just over a year. The staff were always kind, gentle and caring. They made time to chat with her about all sorts of things, including what she was reading and listening to on social media, sometimes helping her with technical issues! Having been an excellent cook
in earlier life, she took a great interest in the food and was very pleased that it was so well-prepared and tasty. She wasn't able to take part in very many of the activities on offer but enjoyed them when she could. When I visited, I always found the staff cheerful, welcoming and easy to talk to and I appreciated their many kindnesses to me. Care home staff have so much to do, but here they never gave the impression of being in a hurry or too busy. Thank you.
Reply from Keren Wilkinson, Chief Executive Officer at Signature HouseThank you very much for taking the time to send us a review, we are pleased that the staff cared for your friend so well, I will be sure to pass your comments on to the team.
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Review of

Signature House

from Nigel W (Husband of Resident) published on 22 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a very sensible assessment, my wife was taken into care with Alzheimer's six months ago on a date and time of our choice, in a room we selected which was at once fitted out with everything we needed. Thereafter, her care was totally sensitive and complete with laundry, catering, personal hygiene
and everywhere kept clean and tidy. The staff at all levels remained calm and helpful, even under stress and there was always someone able to answer our questions. Thank you Signature House.
Reply from Mandy Bugler, Manager - Signature House at Signature HouseThank you for choosing Signature House and Thankyou for taking the time to write this review. I will be sharing your kind words with the whole team. If ever you are nearby please call in and see us.
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Review of

Signature House

from Nicola B (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A first December away from the family and husband, it was made very special from the activities, the music, the food, the decorations and the morale of the staff. Could not have hoped for anything better. Culminating in a Christmas Day that was truly special. Thank you all.
Reply from Mandy Bugler, Manager - Signature House at Signature HouseWe are aware that Christmas can be a difficult time for some of our residents, and I am so pleased that your Mum enjoyed her first Christmas with us. Thank you for taking the time to write this review. I will share your kind comments with our team at Signature House.
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Review of

Signature House

from Susan P (Wife of Resident) published on 18 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I look back, the decision to move my husband to this care home was the best one I could have made for him. He suffered from Parkinson's and Parkinson's Dementia and I cannot thank the management and staff of Signature House sufficiently for the loving care they all took of him during what turned
out to be the last months of his life. Each and everyone contributed to his quality of life and well-being. It was a privilege to welcome some staff members to his funeral. Not only did the staff care most lovingly for my husband, but they also embraced me and our granddaughter whenever we came to visit. Nothing was ever too much trouble. They always had time for us and gave us their full support. I have sung Signature House's praises far and wide and will always remember all the staff with great fondness and gratitude. My thanks again to you all.
Reply from Mandy Bugler, Manager - Signature House at Signature HouseThank you so much for your kind words. It was an absolute pleasure looking after your husband and he is sadly missed by the staff. We are very proud of our Team at Signature House and they will all appreciate this lovely review. You will always be welcome in our home so please visit us when you feel able.
Warmest Regards.
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Awards / Recognitions (1)

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