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Signature House

2 Maumbury Gardens, Dorchester, Dorset DT1 1GR
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Mum is happy in Signature House, and it is home to her. The staff are very kind and caring.Anne L(Daughter of Resident/Service User)
Signature House, Dorchester
We are very impressed with the friendly, knowledgeable staffSue S(Daughter-in-law of Resident/Service User)
Signature House, Dorchester
The activity program greatly enhances my mother's enjoyment of life at Signature.Tracey P(Daughter of Resident/Service User)
Signature House, Dorchester

Signature House is located in the heart of Dorchester and provides nursing care for residents who have physical mobility problems and those living with dementia.

Signature House forms part of Amica Care Trust, a not-for-profit organisation which strives to provide exceptional care and support to people and their families.

The home offers a safe and secure, homely living environment, with fully furnished facilities, Wi-Fi, telephone points, flat-screen TVs and a nurse call...  

Care Provided by Signature House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700From £1,748
Residential Dementia CareFrom £1,700From £1,748
Nursing CareFrom £1,700From £1,750
Nursing Dementia CareFrom £1,700From £1,750

Care packages are individually assessed and costed according to each person's needs.

Contact Signature House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Mandy Bugler(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Number of floors: 3

Room Information

  • Single Rooms (48)
  • Single Rooms with ensuite Wet Room (48)

Visiting

  • Visitors are welcome at any time. We have a guest room available if visitors wish to stay with us, this is at a small charge.

Parking

  • There is limited parking available within the care home grounds but there is a large public car park opposite the home.

Signature House Reviews (60)

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9.8

Signature House has a Review Score of 9.8 (9.841) out of 10, based on 20 reviews in the last 2 years. Over all time Signature House has 60 reviews.

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Showing 60 reviews matching selected criteria
Review from Nigel W (Husband of Resident) published on 22 April 2024 Submitted via Postal Card
Overall Experience

After a very sensible assessment, my wife was taken into care with Alzheimer's six months ago on a date and time of our choice, in a room we selected which was at once fitted out with everything we needed. Thereafter, her care was totally sensitive and complete with laundry, catering, personal hygiene and everywhere kept clean and tidy. The staff at all levels remained calm and helpful, even under stress and there was always someone able to answer our questions. Thank you Signature House.

Reply from Mandy Bugler, Manager - Signature House at Signature House

Thank you for choosing Signature House and Thankyou for taking the time to write this review. I will be sharing your kind words with the whole team. If ever you are nearby please call in and see us.

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Review from Nicola B (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card
Overall Experience

A first December away from the family and husband, it was made very special from the activities, the music, the food, the decorations and the morale of the staff. Could not have hoped for anything better. Culminating in a Christmas Day that was truly special. Thank you all.

Reply from Mandy Bugler, Manager - Signature House at Signature House

We are aware that Christmas can be a difficult time for some of our residents, and I am so pleased that your Mum enjoyed her first Christmas with us. Thank you for taking the time to write this review. I will share your kind comments with our team at Signature House.

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Review from Susan P (Wife of Resident) published on 18 December 2023 Submitted via Website
Overall Experience

When I look back, the decision to move my husband to this care home was the best one I could have made for him. He suffered from Parkinson's and Parkinson's Dementia and I cannot thank the management and staff of Signature House sufficiently for the loving care they all took of him during what turned out to be the last months of his life. Each and everyone contributed to his quality of life and well-being. It was a privilege to welcome some staff members to his funeral. Not only did the staff care most lovingly for my husband, but they also embraced me and our granddaughter whenever we came to visit. Nothing was ever too much trouble. They always had time for us and gave us their full support. I have sung Signature House's praises far and wide and will always remember all the staff with great fondness and gratitude. My thanks again to you all.

Reply from Mandy Bugler, Manager - Signature House at Signature House
Thank you so much for your kind words. It was an absolute pleasure looking after your husband and he is sadly missed by the staff. We are very proud of our Team at Signature House and they will all appreciate this lovely review. You will always be welcome in our home so please visit us when you feel able.

Warmest Regards.

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Review from Philippa R (Wife of Resident) published on 20 September 2023 Submitted via Postal Card
Overall Experience

My husband is 89 and he's had Dementia and then Alzheimer's for 9 years. He started his journey in care homes in December 2022. He was in his first home for 5 months and his violent outbursts resulted in us having to find another home. He has been in his new care home for 3 months now. I cannot fault the nurses and staff's time and dedication to looking after some very difficult patients. They are trained to pick up signals when someone could be violent. My husband is much more settled and clean. I would highly recommend this care home to anyone who has a loved one with Alzheimer's.

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Review from Sue S (Daughter-in-law of Resident) published on 8 September 2023 Submitted via Website
Overall Experience

My mother-in-law moved to Signature House from an assisted living flat fifteen months ago. She suffers from dementia and we were concerned that the move may upset her. So we were very relieved when she moved in and was able to accept immediately that she was in a care home. The staff were very welcoming and she was happy for us to leave her there in the knowledge that she would be cared for by them. Very quickly, staff realised that her mobility was poor and moved her closer to the dining room to reduce the risk of falls. She is now very settled and always says that she wants for nothing. We are very impressed with the friendly, knowledgeable staff, the bright, clean accommodation and seeing all residents looking content and well cared for. We had a big family celebration in the downstairs social room for her ninetieth birthday. We were so pleased to see her looking so happy with all her family around her.

Reply from Mandy Bugler, Manager - Signature House at Signature House

I am so pleased your mother-in-law settled quickly into our care home, we are aware this can often be a difficult time for both our residents and their families. A Ninetieth Birthday is a very special day and it was lovely that she was able to celebrate with all her family around her. Thank you for taking the time to write this review which I will be sharing with our team.

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Review from Tracey P (Daughter of Resident) published on 5 September 2023 Submitted via Postal Card
Overall Experience
My sister and I have been very pleased with the care my mother receives. She is treated with dignity and respect at all times.
The activity program greatly enhances my mother's enjoyment of life at Signature. She loves yoga and all activities, but particularly those including music and singing.

There is a great sense of community at Signature and I feel any concerns I have are listened to. Many thanks!

Reply from Mandy Bugler, Manager - Signature House at Signature House

Thank you so much for taking the time to write this review. I will pass on your kind words to all the team. We know how important the activities program is to all our residents and I'm so pleased your mother is enjoying this.

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Review from J R (Respite Resident) published on 28 July 2023 Submitted via Postal Card
Overall Experience
My wife was welcomed when she visited to enquire about two weeks of respite care and was shown all aspects of the nursing home, including a light and pleasant room (which I later occupied). The deputy manager visited my home the next day and did a full assessment of my needs. I went into Signature House, where I was made to feel welcome, and all aspects of my care were discussed with me and my wife.

Our 55th wedding anniversary occurred in the second week of my stay, and the staff made a huge effort to make the day very enjoyable. They fussed over us as if we were their family. When I left, they all made a point of seeing me to say goodbye.

Reply from Mandy Bugler, Manager - Signature House at Signature House

I am so pleased you enjoyed your stay with us and that we were able to share the celebration of your 55th Anniversary with you both. Thank you for your kind comments which I will pass on to the rest of our team.

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Review from A G (Husband of Resident) published on 20 February 2023 Submitted via Website
Overall Experience

My wife spent almost two years as a resident at Signature House, and during her time there, I could not have asked for better care. The staff were lovely, treating her with kindness and friendly, caring support. It was so much appreciated by the family. I am also grateful for the kindness, time and support they always gave me during my regular visits or when discussing my wife's care needs.

Reply from Joanne Shaw, Deputy Manager at Signature House

Thank you very much for your kind words. I will pass these on to the staff, and we will continue to strive to give great care.

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Review from Jackie C (Wife of Resident) published on 21 November 2022 Submitted via Website
Overall Experience
My husband, who has vascular dementia and a broken neck, has been in Signature House for 6 months and has settled in well. The carers are outstandingly good. They are patient, kind, affectionate and very cheerful, and genuinely fond of the Residents, who are treated with the utmost dignity at all times. I visit my husband every day, and everybody is friendly and welcoming and there is a very happy atmosphere from the moment you walk in. The receptionists, the maintenance staff, the catering team, the laundry staff, and the cleaning staff are all very helpful and friendly. The home is very efficiently managed and spotlessly clean, and the food is excellent and attractively served.

My only criticism is that I don't think there are frequent enough stimulating activities provided to keep the residents awake and alert, but I realise that staff are difficult to find for this purpose.

Reply from Christelle Johnstone, Marketing and Communications Coordinator at Signature House

Thank you for taking the time to write this review. It's great to know that you are happy with your husband's care at Signature House and that the staff are friendly and caring. I will pass your kind words on to the Home Manager and staff team, as I'm sure they'll be pleased to read your review. I...  

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Review from Deb J (Daughter-in-law of Resident) published on 18 November 2022 Submitted via Website
Overall Experience

Me and my husband are extremely happy with the care our mum gets from all the staff at Signature House. From reception to the nurses and everyone in between, there is kindness, thoughtfulness and care.

Reply from Joanne Shaw, Deputy Manager at Signature House

Thank you so much for your review. We always appreciate such lovely comments. Signature House has an amazing staff team that works hard to ensure that our residents are well cared for. I will pass on your comments to the staff team. Thank you.

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Review from B B (Husband of Resident) published on 18 November 2022 Submitted via Website
Overall Experience

No complaints. My wife has been there since March 2019. When I visit, I am always welcomed by reception and other members of staff. When I reach the floor my wife is on, it always smells clean, and she smells nice. The staff ask if I want anything. Happy to leave knowing she's in good hands.

Reply from Joanne Shaw, Deputy Manager at Signature House

Thank you so much for your review. We always appreciate such lovely comments. Signature House has an amazing staff team that works hard to ensure that our residents are well cared for. I will pass on your comments to the staff team. Thank you.

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Review from V T (Wife of Resident) published on 17 November 2022 Submitted via Website
Overall Experience

My husband seems very content. I realise that with his illness, he does not partake in the activities that are provided. The staff treat him well - he is always clean and tidy when I visit and seems well cared for. I believe he is in the best place for someone suffering from his condition.

Reply from Joanne Shaw, Deputy Manager at Signature House

Thank you so much for your review. We always appreciate such lovely comments. Signature House has an amazing staff team that works hard to ensure that our residents are well cared for. I will pass on your comments to the staff team. Thank you.

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Review from Nicholas A (Son of Resident) published on 17 November 2022 Submitted via Website
Overall Experience

I find all the staff very friendly and helpful, and nothing is too much trouble for them. Mum is settled and seems happy, and is more relaxed since moving to the care home. The room is clean and tidy, and it is nice to know that Mum is safe and being looked after.

Reply from Joanne Shaw, Deputy Manager at Signature House

Thank you so much for your review. We always appreciate such lovely comments. Signature House has an amazing staff team that works hard to ensure that our residents are well cared for. It is lovely to hear that mum is settled in Signature House. I will pass on your comments to the staff team. Thank you.

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Review from Anne L (Daughter of Resident) published on 2 August 2022 Submitted via Website
Overall Experience

Mum is happy in Signature House, and it is home to her. The staff are very kind and caring. We really appreciate all they do in looking after all her needs. Her room is very comfortable and always clean and tidy.

Reply from Lisa Warne, Home Manager at Signature House

Thank you so much for your review. We always appreciate such lovely comments. Signature House has an amazing staff team that works hard to ensure that our residents are well cared for. It is lovely to hear that mum thinks of Signature House as "home". I will pass on your comments to the staff team. Thank you.

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Review from J H (Daughter of Resident) published on 1 August 2022 Submitted via Website
Overall Experience

Mum, who has Alzheimer’s, is cared for with kindness and compassion. She always looks happy and thoroughly enjoys the wide range of activities on offer. As her disease has progressed, I have been pleased to see that every effort is made to help her participate.

Reply from Lisa Warne, Home Manager at Signature House

Thank you so much for your review. It is always so lovely to know that families are happy with the care being provided. Kindness and compassion are an integral part of the care that should be delivered to all our residents and pleased that you feel we achieve this. Your kind words will be passed on to the team. Thank you.

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Review from Carol R (Daughter of Resident) published on 27 July 2022 Submitted via Website
Overall Experience
I cannot fault the care Dad receives at Signature House. Nothing is too much trouble for the carers and nurses.
The home is always spotlessly clean, and the rooms are very well equipped, bright and inviting.
Dad was very low when he was admitted following a lengthy hospital stay where he spent most of the time in isolation. The staff at Signature have shown Dad total respect and treated him with dignity at all times, and this has improved his mood massively, to the point now that he doesn’t want to leave.

Grateful thanks to all involved.

Reply from Lisa Warne, Home Manager at Signature House

Carol, thank you so much for this wonderful review. It is so heart warming to hear that dad is so settled and that as a family you are pleased with the care being delivered. I am very proud of the team I have at Signature House, and these wonderful comments are so appreciated by us all. I will pass on your thanks to the team. Thank you so much.

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Review from Sheila B (Wife of Resident) published on 26 July 2022 Submitted via Website
Overall Experience

My husband moved to Signature House in May this year. He has a very nice, large, bright room overlooking the garden with his own walk-in bathroom. The staff are very attentive, and I am always so pleased to see him dressed, shaved, and hair combed whenever I go to visit him. He can manage these himself, but he needs prompting, which the staff obviously do. The staff encourage the residents to sit in the lounge rather than stay in their room, which I agree with. The staff are extremely attentive, friendly and ready to chat with the residents and their visitors.

Reply from Lisa Warne, Home Manager at Signature House

Sheila - thank you so much for your review. It is lovely to hear that you feel your husband is being cared for as you would want. We are very lucky at Signature House that we have a great team of staff that work really hard to ensure that we deliver care in a Person Centred Manner. I will pass your kind words to the staff team. Thank you.

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Review from Mavis M (Wife of Resident) published on 26 July 2022 Submitted via Website
Overall Experience

My husband has been a resident at Signature House since February 2022. Signature House was chosen by myself and my stepson, and we are so glad we chose it. The care is excellent. My husband has complex needs, and these have all been dealt with efficiently but, more importantly, with care. My husband is never patronised but always treated with dignity and respect. I cannot speak too highly of the staff. They are all very kind and caring - not just to my husband but to myself and our children.

Reply from Lisa Warne, Home Manager at Signature House

Mavis - thank you so much for the review that you have submitted. It is always great to hear that we are providing the care and support that the residents deserve and that the families are happy with the care provided. Dignity and respect are something that we pride ourselves on at Signature House...  

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Review from S B (Son of Resident) published on 26 July 2022 Submitted via Website
Overall Experience

As a family, we were constantly impressed with the care you’ve given. Even through the recent difficult times, you’ve maintained the high standards you strive to achieve. Although there have been times we haven’t been able to see Mum due to Covid, it’s been nice to access Mum's care notes through the portal. It’s reassuring to know Mum is well cared for; thank you.

Reply from Keren Wilkinson, Chief Executive Officer at Signature House

Thank you for your lovely response. I'm so pleased that you feel that your mum is well cared for. I know the team are passionate about delivering high-quality care.

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Review from Susan H (Daughter of Resident) published on 3 December 2020 Submitted via Postal Card
Overall Experience

If someone in your family needs to be in a home Signature House Dorchester is the place for them to go. My mum has been there for over three years, my family and I think she has been treated very well, it is very sad that we can't see her too often but the home does it's best.

Reply from Mandy Bugler, Manager - Signature House at Signature House

Thank you for your review I will pass your kind words on to our team. Please be assured we know how important visiting is to our residents and their families and we are currently working towards enhancing this experience for you whilst keeping within government guidelines.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 June 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 10 Feb 2026

    For a limited time, Signature House is offering 4 weeks of respite care for the price of 3. Our respite stays provide high-quality nursing and dementia care in a safe,...

  • 13 May 2025

    Our remarkable community at Signature House celebrated VE Day in style with a fun-filled afternoon in Dorchester. On Monday 5th May, our incredible team at Signature House, Dorchester hosted an...

Upcoming Events

There are no upcoming events for Signature House.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Signature House.

Meet the Team (1)

Mandy Bugler
Mandy BuglerJob Title:Home ManagerJoined: 2023

Mandy is a Registered Nurse with more than 30 years experience. In June 2020 Mandy was given the title of Queen’s Nurse by the Community Nursing Charity, The Queen’s Nursing Institute (QNI) which indicates a commitment to high standards of patient care, learning and leadership. Mandy leads a team of dedicated nurses and carers to ensure residents living in Signature House receive person-centred care that is empowering, respectful, dignified and compassionate.

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