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Signature House

2 Maumbury Gardens, Dorchester, Dorset DT1 1GR
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Mum is happy in Signature House, and it is home to her. The staff are very kind and caring.Anne L(Daughter of Resident/Service User)
Signature House, Dorchester
We are very impressed with the friendly, knowledgeable staffSue S(Daughter-in-law of Resident/Service User)
Signature House, Dorchester
The activity program greatly enhances my mother's enjoyment of life at Signature.Tracey P(Daughter of Resident/Service User)
Signature House, Dorchester

Signature House is located in the heart of Dorchester and provides nursing care for residents who have physical mobility problems and those living with dementia.

Signature House forms part of Amica Care Trust, a not-for-profit organisation which strives to provide exceptional care and support to people and their families.

The home offers a safe and secure, homely living environment, with fully furnished facilities, Wi-Fi, telephone points, flat-screen TVs and a nurse call...  

Care Provided by Signature House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700From £1,748
Residential Dementia CareFrom £1,700From £1,748
Nursing CareFrom £1,700From £1,750
Nursing Dementia CareFrom £1,700From £1,750

Care packages are individually assessed and costed according to each person's needs.

Contact Signature House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Mandy Bugler(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Number of floors: 3

Room Information

  • Single Rooms (48)
  • Single Rooms with ensuite Wet Room (48)

Visiting

  • Visitors are welcome at any time. We have a guest room available if visitors wish to stay with us, this is at a small charge.

Parking

  • There is limited parking available within the care home grounds but there is a large public car park opposite the home.

Signature House Reviews (60)

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9.8

Signature House has a Review Score of 9.8 (9.841) out of 10, based on 20 reviews in the last 2 years. Over all time Signature House has 60 reviews.

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Review from Christine C (Daughter of Resident) published on 18 November 2020 Submitted via Website
Overall Experience
My mother moved into Signature House care home several years ago, having previously lived in an apartment next door. She has been in poor health over this time and we cannot praise the level of care she has received too high, from the nursing, administration, maintenance and cleaning staff, who all work hard to make Signature House the best environment possible for residents.

The home, although situated in a busy part of Dorchester (which makes it easy for visitors to find), is tranquil and the lovely garden is a bonus and is well used when weather and current covid restrictions allow.

Reply from Kerry Hunt, Operations Manager at Signature House

Thank you for taking the time to review Signature House and for your wonderful comments we will ensure the team hear your feedback they will really appreciate your kind words.

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Review from Janet T (Sister of Resident) published on 12 November 2020 Submitted via Website
Overall Experience

My sister-in-law has been in Signature House for 2 years now with dementia. Myself and her 2 nephews are very pleased with her care. She is looked after very well. The staff are lovely, dedicated and caring and they spend a lot of time with her. We are very pleased with her care it's a lovely home.

Reply from Keren Wilkinson, Chief Executive Officer at Signature House

Thank you so much for your review, we very much appreciate the time people take to give us feedback and it really boosts staff morale to have positive comments.

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Review from Valentine S (Daughter of Resident) published on 10 November 2020 Submitted via Website
Overall Experience

My 98-year-old mother has resided at Signature House since February 2019. Her care since that time has been amazing. The staff are lovely and have looked after her brilliantly particularly during the last few difficult months.

I look forward to a time when things return to normal and I can resume regular visits to see not only her but the lovely staff.

Reply from Kerry Hunt, Operations Manager at Signature House

Thank you for your wonderful feedback, the team will be so happy to receive this. I am so pleased to hear staff go above and beyond even through these difficult times.

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Review from S W (Son of Resident) published on 26 March 2020 Submitted via Postal Card
Overall Experience

Very professional, clean, lovely staff and cares, modern facilties. Lovely garden for residents. very convenient for town/transport.

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Review from J H (Daughter of Resident) published on 20 March 2020 Submitted via Postal Card
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We are very pleased with the care that Mum is receiving at Signature House. She is very happy and settled.

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Review from J M (Daughter of Resident) published on 30 October 2019 Submitted via Postal Card
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My dear mum was in Signature House for many years before her death in September 2019 and was looked after so well by everyone there. It's a fantastic place and the care levels are wonderful, it gave me great comfort not living on the doorstep to know that she was being so well looked after and cared for by everyone. I would not hesitate to recommend it, it's a special place staffed by very special people can't thank them enough for all they did for my mum over the years.

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Review from Susan B (Relative of Resident) published on 16 August 2019 Submitted via Postal Card
Overall Experience
Compassionate, sensitive and loving care from staff in face of challenging behaviour by my partner.

Lots of thought and hard work went into recent fete to make it a truly happy event for the residents, accommodating all their complex needs. Money raised goes to enhancing services not covered by fees.

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Review from Linda M (Wife of Resident) published on 12 July 2019 Submitted via Postal Card
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My husband was at Signature House for over 3 years. The nurses and carers always treated him in a friendly, cheerful and encouraging way. He was shown patience and understanding when he was slow in making choices or was reluctant to co-operate. All the other members of staff always engaged with him when passing by which I am sure helped him through the long days. He enjoyed several day trips organised by the home, especially the boat trips. The 'end of life' care was excellent and we were both treated with great sensitivity and compassion.

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Review from David M (Son of Resident) published on 12 July 2019 Submitted via Postal Card
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A wonderful, compassionate, caring home which is extremely well run, managed and facilitated.

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Review from Lynn H (Daughter of Resident) published on 1 May 2019 Submitted via Website
Overall Experience

My dad was treated with compassion and dignity from the moment he moved into Signature House. There is a unique, warm, caring feeling there but most of all we knew Dad was looked after extremely well. Can’t praise the staff enough. Thank you all.

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Review from Theresa G (Wife of Resident) published on 4 December 2018 Submitted via Website
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For two years, my husband lived in the independent living apartments attached to this excellent care home. During this time, he was supported by a full range of staff, from the maintenance men, home manager and care staff. He opted to receive daily visits from a carer from the nursing home so that when it was necessary for him to receive respite care within the nursing home, he knew the staff and they fully understood his needs. When he was suddenly taken seriously ill, he was immediately moved into the nursing home which prevented a move to an acute hospital. He would have hated to be in the hospital and the staff at Signature House were able to provide superb personalised end of life care. The facilities in the nursing home are excellent with en-suite wet rooms and hoist facilities. The menu is varied and residents and visitors are well looked after.

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Review from Angela P (Wife of Resident) published on 13 September 2018 Submitted via Postal Card
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My husband came to Signature House in August 2017, extremely poorly after four months in hospital. He was received and nursed with gentle, thoughtful care and great kindness. His condition stabilised and he was peaceful, enjoying meals, his friendliness and love of people made the sadness and frustration of immobility and early dementia more bearable. He was affirmed and the skill of carers was an inspiration.

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Review from Diana (Daughter of Resident) published on 27 July 2018 Submitted via Website
Overall Experience
My mother, who had Alzheimer’s, was at Signature House for the last 10 months of her life. I cannot emphasise how much of a relief it was to move her into this home because my levels of worry about her care significantly decreased! No care home can provide 100% perfect care for 100% of the time, but the staff did a wonderful job in very difficult circumstances, particularly when coping with Mum’s grumpy moods and angry outbursts!
If I had any concerns, I felt able to express them to a variety of staff and felt I was listened to and action taken.
The rooms are modern, light and airy with lovely big windows for the residents to look out for. The secure garden is a joy to go into when the weather is nice. For regular visitors, you are given the necessary codes to get into and out of the building whenever you want.

Thank you to all staff at Signature House for your unending patience and dedication doing one of the most difficult jobs on earth.

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Review from M B (Son of Resident) published on 15 June 2018 Submitted via Postal Card
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The care and attention my Mother-in-law received was first class. The staff all went beyond their call of duty. I can only commend and thank them for everything they did in very difficult circumstances.

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Review from C V (Daughter of Resident) published on 7 November 2017 Submitted via Postal Card
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My mother has been at Signature House for more than a year now, following a severe stroke which left her half paralyzed with brain damage and total aphasia. She needs twenty-four hour nursing care.

She seems content with her residence at the home and I am satisfied that she is well cared for.

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Review from Carole D (Wife of Resident) published on 30 October 2017 Submitted via Postal Card
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My husband went into this home the end of August, having been in hospital. He has dementia and the home has been fantastic. They have made him comfortable and safe. The staff are lovely and caring people. I feel able now to go away for weekends to see my daughter, knowing he is being well cared for, unlike the place he was in before. The manager is very approachable too, you feel you can talk to her and you are listened to. I feel very lucky he's in Signature House.

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Review from Kathleen C (Daughter of Resident) published on 10 October 2017 Submitted via Website
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My mum spent the last nine months of her life in Signature House. ALL the staff from the cleaners, the maintenace team, the laundry team, the carers, the nurses, the reception staff and the management made my mums stay very pleasant in a homely environment.

Nothing was to much trouble for the staff. Everyone was very friendly, helpful and kept us informed as to mums well being. In mums final days, she was treated with dignity and sympathy by all the staff. I cannot praise this home enough.

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Review from Anna O (Daughter of Resident) published on 7 October 2016 Submitted via Website
Overall Experience
I cannot recommend signature house highly enough, they were wonderful looking after my father for the last two months of his life. He really enjoyed his time there and made the most of the trips out - to the pub, to sit in the garden, and to the cinema.
The staff were so kind and caring, with a lovely natural friendliness, they never 'spoke down' to him. There seemed to be a really good staff/resident ratio.
He enjoyed the food and was given tasty snacks to keep his intake up.
The place was always immaculately clean and the cleaners were friendly and part of the team.
As his health deteriorated they kept us informed and sat with him in the last few hours of his life.

We have had experience of two other local care homes and neither could match up to signature house.

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Review from Pat D (Widow / Widower) published on 20 June 2016 Submitted via Website
Overall Experience
My husband was cared for during the last two and a quarter years of his life whilst suffering with vascular dementia. He was a difficult resident with some challenging behaviour. The care staff were excellent in every way, they learnt to read his moods and provide the appropriate care accordingly! They were always patient and kind, even managing to get him to chat, smile and share a joke on better days.
He was daily dressed in clean clothes, regularly given personal care so that he was always nice to be near!! He always enjoyed his meals but I don't think he appreciated them quite so much when he eventually had to be spoon fed!! Towards the end they even managed to shave him - most days!!
In his last weeks, the nurses were very supportive to myself and family; my husband was carefully monitored and every need attended to promptly.

I could not have looked after my husband by myself without the facilities provided by Signature Nursing home. I am very grateful to all the staff, thank you all so very much.

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Review from Hannah M (Daughter of Resident) published on 17 March 2016 Submitted via Postal Card
Overall Experience
Even though the care home operates staffing levels according to legal requirements, due to the nature of the care required on some floors, there is a clear lack of staff. The staff that do work within this care home are amazing at their jobs, but unfortunately suffer with frequent levels of work stress/pressures.

The maintenance and décor of the building is great and the garden is a very positive feature. Activities for residents are also a positive and welcomed facility. Parking is very limited at the home and needs addressing. Ideal location for residents to facilitate local amenities.

Reply from Keren Wilkinson, Director of Operations at Signature House

Signature House has experienced issues with the housekeeping aspect of the service as this was previously managed by an external contractor. We have since ended the contract with this provider and have taken the services in house. We are in the process of recruiting a full team of housekeeping...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 June 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 10 Feb 2026

    For a limited time, Signature House is offering 4 weeks of respite care for the price of 3. Our respite stays provide high-quality nursing and dementia care in a safe,...

  • 13 May 2025

    Our remarkable community at Signature House celebrated VE Day in style with a fun-filled afternoon in Dorchester. On Monday 5th May, our incredible team at Signature House, Dorchester hosted an...

Upcoming Events

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Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Signature House.

Meet the Team (1)

Mandy Bugler
Mandy BuglerJob Title:Home ManagerJoined: 2023

Mandy is a Registered Nurse with more than 30 years experience. In June 2020 Mandy was given the title of Queen’s Nurse by the Community Nursing Charity, The Queen’s Nursing Institute (QNI) which indicates a commitment to high standards of patient care, learning and leadership. Mandy leads a team of dedicated nurses and carers to ensure residents living in Signature House receive person-centred care that is empowering, respectful, dignified and compassionate.

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