The Chestnut Lodge

What a great team!

(mercifully quick) decline, she was having the time of her life!

Thank you.

My father was a resident at Chestnut Lodge Tonbridge for the last five and a half years of his life, and the standard of care he received throughout that time was truly exceptional.

I frequently visited the home unannounced, and on every occasion, I found the conditions to be consistently excellent. The staff carried out their difficult and demanding duties conscientiously, always ensuring that my father and the other residents were well looked after.

Sadly, my father recently passed away and the compassion shown by the staff was extraordinary. He was treated with the utmost dignity and respect in a private, peaceful environment with his personal items, including familiar music and belongings.

After his passing, I returned to collect his belongings. To our surprise and gratitude, the staff had prepared a visual diary documenting some of the events and activities he had participated in during his stay.

I found that the team at Chestnut Lodge to go above and beyond what I expected

Ever since my dad arrived at Chestnut Lodge he has been made to feel welcome, cared for and happy. My dad has made new friends since living at Chestnut Lodge which is a very hard thing for my dad to do which is lovely for him. There are a wide variety of activities he can get involved in or even to sit out in the well maintained garden, the carers make sure that he has sun cream on and always hydrated. I couldn't have found a better care home for my dad xx

Our mum became a resident in March this year following a stay in hospital. The care, patience, professionalism and kindness of all the staff has meant that our mum is feeling very happy staying in Chestnut Lodge, free from any worries and confident in the excellent care she is receiving. As her daughters, we now have the peace of mind that she is safe and well. Moreover, the staff do an excellent job in communicating with us, nothing is too much trouble and none of us - resident and daughters - feel like a burden. Thank you.

My now late mother lived at Chestnut Lodge for over 5 years; as a family we were delighted to find such a lovely place for her to stay. The staff were always so kind and caring to her, treating her very much like their own granny. They also extended their support to us as family members which we have always appreciated - nothing was ever too much trouble. The home itself has always been extremely well maintained and is constantly being updated and improved and the facilities afforded to the residents are spot-on. Extending our thanks to the manager and all of her staff doesn't seem enough, but the peace of mind that we enjoyed and the loving care given to our mother was appreciated so much.

I would like to thank all the staff at Chestnut Lodge for looking after my Mum these past few years.You provided her with all the support and care she needed and more - it was a comfort to know that she was safe and in the hands of such caring and sympathetic staff - I am so grateful.

All the staff are very accommodating of my mum's needs and personality traits.

A beautiful and welcoming care home. All staff go beyond expectations. Happy residents who speak highly of this care home.

My partner has been at The Chestnut Lodge for a while. I must say that with every visit all the staff have been wonderful, so friendly and helpful.

A beautiful, well kept place for my mum to live and enjoy life. All the team are amazing, so friendly. I feel Mum enjoys living at The Chestnut Lodge and I have the peace of mind knowing she is being so well looked after in this lovely residential home.

My aunt is very happy and comfortable enough to call it her home. Since she's been at The Chestnut Lodge, she has gained her confidence. My mother-in-law has late-stage dementia but is settled and her needs are met.

The staff are very helpful and supportive. Mum is happy at Chestnut Lodge. The family are very happy with the care home.

At a very distressing time, the team at Chestnut Lodge couldn't have been kinder to my mother and to myself. The carers worked hard at making my mother as comfortable as she could possibly be. The whole team, from reception who were cheery and welcoming, to the hardworking care team, and managers who were so kind when it was needed. They truly put the caring into their care home.

Very friendly and helpful, just a nice place, I am glad that my sister is here. Thank you all.

My mum is very happy and settled and I have good communication with all staff, management and carers.

Mum is comfortable and well looked after. home is clean and well-run, the room is clean and tidy, she likes the food she likes the dogs coming in, she has a choice of activities she eats well most of the time.

My husband has been a resident in The Chestnut Lodge for two years. He has always had the best care possible. All the staff are caring and professional and I am completely satisfied that he is being looked after extremely well.

They do lots of activities to keep mum occupied.

My connection with Chesnut Lodge has until recently been from a distance. I am a resident from overseas and have only recently arrived for a visit. Chestnut Lodge staff have been friendly and welcoming. My brother is comfortable in his room and I believe being well looked after.