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Many residents are living with a diagnosis of dementia and the team at Chestnut Lodge support their residents to be as active and independent as they can be. There is a large communal area that offers a pub, a café and an...
The Chestnut Lodge Care Home is a 60-bed residential care home, which supports those living with dementia. The home opened in 2013 and has recently had a refurbishment.
Many residents are living with a diagnosis of dementia and the team at Chestnut Lodge support their residents to be as active and independent as they can be. There is a large communal area that offers a pub, a café and an activities area. There is a designate activities team that encourages residents to continue with their hobbies and interest such as exercise, singing and flower arranging.
There is an onsite hairdresser where the residents can visit and enjoy some pampering. The home also offers quiet corners where residents can read a book or take a nap.
All food is freshly prepared at the home and there is a chef that ensure that individual dietary need is met. Residents enjoy afternoon tea and a natter in the café.
Care Provided by The Chestnut Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact The Chestnut Lodge to confirm what's included and get a personalised quote:
Excluded from the standard fees are additional services i.e. Hairdresser, Chiropodist, Audiology, opticians, dentist, Excursions, toiletries(we have an inhouse shop)
The price(s) shown are provided by the care home. Contact The Chestnut Lodge for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Owner
- Tonbridge Care Ltd
- Private Owned
Person in charge
- Kelly Butler (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (13)
Visiting
- All visitors will be required to complete a LFT Covid Test on arrival to the home prior to their visit. LFT Covid tests can be completed at home by the visitor however, they must register the test prior to their visit and evidence the result on arrival.
Parking
- Free parking available to the front and side of Chestnut Lodge
The Chestnut Lodge Reviews (44)
The Chestnut Lodge has a Review Score of 9.6 (9.615) out of 10, based on 15 reviews in the last 2 years.
Over all time The Chestnut Lodge has 44 reviews.
The home has gone downhill. Management overall is not good, needs a big improvement. Staff shortage and cleanliness could be better at times, as can activities.
The home has gone downhill. Management overall is not good, needs a big improvement. Staff shortage and cleanliness could be better at times, as can activities.
I hold POA for my cousin who could no longer live in her own home as she became increasingly anxious and likely to wander. Chestnut Lodge made a transfer as simple as possible and were helpful throughout. My cousin has now been resident there for nearly 3 months. She looks well and the staff take a...
I hold POA for my cousin who could no longer live in her own home as she became increasingly anxious and likely to wander. Chestnut Lodge made a transfer as simple as possible and were helpful throughout. My cousin has now been resident there for nearly 3 months. She looks well and the staff take a personal interest too. The home is clean and well run. Meals are good and visitors welcome. Dementia is a horrible illness and my cousin is understandably very frustrated sometimes. The home appears to be dealing with this well.
Having had an unfortunate experience at his previous home we were a little apprehensive at him being moved to The Chestnut Lodge. We were delighted at this lovely home. The manager is a delight, a straight forward and understanding person. She and her wonderful team know exactly the type of...
Having had an unfortunate experience at his previous home we were a little apprehensive at him being moved to The Chestnut Lodge. We were delighted at this lovely home. The manager is a delight, a straight forward and understanding person. She and her wonderful team know exactly the type of approach needed in this Dementia environment. Consequently, he has settled well and all his needs are cared for. I cannot express how happy and delighted we are that he is in such a caring home. The Manager and her team do an outstanding job. May I also say how fresh and clean the home is and we love the atmosphere so happy and bright. A HUGE thank you all who work so so hard to maintain this wonderful home.
My father went to Chestnut Lodge with dementia in February 2015. He was incontinent and virtually wheel chair bound. My mother although fit and well, was struggling despite 2x daily care visits and good family support. Since going to Chestnut Lodge dad has become much more mobile, visits the toilet...
My father went to Chestnut Lodge with dementia in February 2015. He was incontinent and virtually wheel chair bound. My mother although fit and well, was struggling despite 2x daily care visits and good family support. Since going to Chestnut Lodge dad has become much more mobile, visits the toilet unaided (he still needs pads), and just seems happier altogether. Mum, now living alone also appears to have improved, has gained weight and is much happier, she is always made welcome when she visits dad. The whole family are grateful for improving the quality of life for dad and mum. Cannot fault them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 April 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Chestnut Lodge.
Accreditations
There are no accreditations posted yet for The Chestnut Lodge.
Meet the Team (2)

Kelly Butler is an established Care Manager working in the sector for over 25 years. She has a wide range of experience, including Domiciliary Care,...
Kelly Butler is an established Care Manager working in the sector for over 25 years. She has a wide range of experience, including Domiciliary Care, Learning Disabilities, Nursing and Residential Care settings and a previous experience of assessing for health and social care services.
Kelly holds NVQ Level 5 and retains the Registered Managers Award.
Kelly is passionate about Chestnut Lodge, delivers high standards of care and provides individualised care to all our residents.

Cathy’s passion for care began at the age of 16. Since then, she has progressed through various roles within the care sector, gaining a wealth of...
Cathy’s passion for care began at the age of 16. Since then, she has progressed through various roles within the care sector, gaining a wealth of experience along the way. She has a particular interest in end-of-life care and places great importance on building meaningful connections with residents and their families during such significant times. Her dedication and compassion are at the heart of the support she provides.
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