
It was beautifully organised and the food was first-class.J R(Son-in-law of Resident/Service User)

Mum is now living a wonderful life, being very well looked afterSandy S(Daughter of Resident/Service User)

we are forever grateful to the fantastic teamKatie J(Granddaughter of Resident/Service User)

It was beautifully organised and the food was first-class.J R(Son-in-law of Resident/Service User)

Mum is now living a wonderful life, being very well looked afterSandy S(Daughter of Resident/Service User)

we are forever grateful to the fantastic teamKatie J(Granddaughter of Resident/Service User)

Ash Tree House offers 24 hour residential and dementia care in luxury surroundings which create a great place to live.
Staff at Ash Tree House are proud to be making a real difference to the lives of the residents and this is reflected in the personalised care and active lifestyle choices.
The modern and purpose-built home plus the inclusive offer means that life at Ash Tree House is relaxed, safe...
Care Provided by Ash Tree House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
The price(s) shown are provided by the care home. Contact Ash Tree House for full pricing details and T&Cs.
Contact Ash Tree House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Ben Lee (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- The well-being of residents is priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Ash Tree House are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.
Parking
- Ash Tree House has plenty of onsite parking for visitors.
Ash Tree House Reviews (107)
Ash Tree House has a Review Score of 9.7 (9.667) out of 10, based on 12 reviews in the last 2 years.
Over all time Ash Tree House has 107 reviews.
My husband has been very happy and settled at Ash Tree House. The staff have always provided excellent care and we have never had any issues with them. It has given my family and myself great peace of mind to know that my husband has been well cared for during his time there. Thank you.
My mum came into Ash Tree House December 2013 for 2 weeks but was made permanent in January 2014. The care team are very good and also the management. The room and the food are excellent the overall standard is excellent. Since moving in she has been well looked after, my mum has anxiety problems but the staff have been very good with her. The cleanliness of Ash Tree House is excellent. I am so pleased my mum is in Ash Tree House she is well looked after and I have no worries of her wellbeing and also the safety or security of the home.
My father came to Ashtree in October 2015. I have one word to sum up our experience so far "Excellent", from the friendly greeting from the receptionist, the amazing help from the manager and the assistant manager to all the care staff, cleaners, laundry staff and kitchen staff. Everyone is amazing. The facilities and activities are fantastic. Ashtree feels like a real home from home. After two weeks dad started referring to it as home. Ashtree has made the transition of dad moving into a care home easier than I could have expected. A massive thank you to everyone who works there.
The best residential home we have seen, staff knowledgeable and competent with all aspects of care. Friendly atmosphere. Regular activities.
Overall we are pleased with the home, the care and everything else at Ash Tree. More importantly is my mother is pleased and feels safe and well looked after. Thanks.
Good service from the staff.
I cannot speak highly enough of the staff at Ash Tree House. My mum is so well cared for and so settled. It’s never easy seeing your parent go into a care home but Ash Tree House made the whole thing so much better than it was. The staff are wonderful. Really pleased we were able to get mum a place here.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 May 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (25) & Events (0)
- 10 Mar 2026
A care home manager in Wigan has successfully completed a gruelling 12-hour darts marathon, raising hundreds of pounds for cancer support charity Macmillan Cancer Support. Ben Lee, Home Manager at...
- 09 Mar 2026
Ben Lee, Home Manager at Ash Tree House Care Home in Hindley, Wigan, is set to take on a 12-hour darts marathon to raise funds for Macmillan Cancer, supporting their...
- 19 Feb 2026
Residents at Ash Tree House Care Home in Hindley, Wigan, celebrated Valentine’s Day in style with a special couples’ brunch, complete with delicious pastries, sparkling drinks, and live music. The...
There are no upcoming events for Ash Tree House.
Accreditations
There are no accreditations posted yet for Ash Tree House.
Meet the Team (3)

If I had to summarise working in care in five words, it would be - helping those who deserve it.

Joni is the Deputy Home Manager at Ash Tree House

Marie is our Front-of-House Manager at Ash Tree House.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ash Tree House to verify any information. View our terms and conditions. Ash Tree House has an Enhanced Service -more info.