
Vida is the Rolls Royce of dementia care.Christine S(Wife of Resident/Service User)

Vida Hall stands out as an example of quality person centered care.Pauline Z(Daughter of Resident/Service User)

We would highly recommend Vida HalStephen G(Son of Resident/Service User)

Vida is the Rolls Royce of dementia care.Christine S(Wife of Resident/Service User)

Vida Hall stands out as an example of quality person centered care.Pauline Z(Daughter of Resident/Service User)

We would highly recommend Vida HalStephen G(Son of Resident/Service User)

Vida Hall is Vida Healthcare's first dementia care home located in Starbeck, Harrogate. The home provides exceptional care to older people living with dementia. Vida Hall is broken down into four individual houses offering specialised care for all stages of dementia. The houses within Vida Hall allow the team to offer a range of care from residential and nursing dementia care, Alzheimer's Disease care, Lewy Body care, Vascular dementia care,...
Care Provided by Vida Hall
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Vida Healthcare accepts all funding channels. Please contact the homes for more information about our fees.
The price(s) shown are provided by the care home. Contact Vida Hall for full pricing details and T&Cs.
Contact Vida Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Vida Healthcare Ltd
- Private Owned
Person in charge
- Clare Shuker (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2023
- Number of floors: 1
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Parking
- There is a private onsite car park plus additional free parking on Station View.
Vida Hall Reviews (68)
Vida Hall has a Review Score of 9.8 (9.801) out of 10, based on 14 reviews in the last 2 years.
Over all time Vida Hall has 68 reviews.
Always greeted with a smile. The staff are extremely helpful & supportive. My mother in-law to is very hap and enjoys her time at Vida Hall. She has found a new lease of life for which I am delighted for her. Thus is all due yo the attention to details & care at Vida Hall.
Thank you so much for your lovely review, i will pass this onto the team!
Absolutely 100% dedicated to the care & wellbeing of their residents, they have literally bent over backwards on occasions for my partner , the carers are always courteous, welcoming & genuinely seem to care for their charges . Ive genuinely highly praised Vida Hall to others including someone potentially looking for placement for a relative.
Thank you for such a lovely review! I will pass this onto the team x
My husband is well look after here and most of the staff are very kind and friendly. My husband likes being there too. The food is good quality. The home is very clean and always smells fresh. My husband always looks well presented .
Thank you so much for your lovely review, i will pass this on to the team! x
I know my husband is well looked after and safe. The carers are extremely patient and caring, always polite and helpful, responding cheerfully regardless of the task. The meals always look good and smell great and the cakes and buns are the best.
Thank you so much for this lovely review, we will pass this onto the amazing Vida Hall team!
All members of staff were friendly, approachable and professional. They treated my wife with dignity, care and respect at all times and it was clear that her wellbeing was their priority.
Vida Hall had a warm, welcoming atmosphere and I always felt reassured that my wife was safe, comfortable and well looked after. The level of care and dedication shown by the entire team gave me great peace of mind.
I am extremely grateful to everyone at Vida Hall and would have no hesitation in recommending the home to others seeking high quality dementia care.
Thank you so much for this lovely review Nigel, i will make sure this gets passed onto the team!
Lovely clean and welcoming home. The care received is fantastic, my grandma is very well cared for and treat with dignity and respect. The staff are always happy to answer any questions and always take time to update us.
Thank you so much for your lovely feedback, I will pass this on to the Vida Hall team.
A lovely, welcoming place for your loved ones.
Thank you to all the staff who made my Mum's stay so wonderful .
Thank you so much for your lovely review. I will pass this on to the Vida Hall team.
My mother received high quality care and enjoyed her stay. Staff were so patient, caring and lovely! The home had fantastic facilities and was bright and cheerful, you would think it was a luxury hotel!
Thank you so much for your lovely feedback, I will pass this on to the Vida Hall team.
Mum was so happy with temporary stay. Great attention given by all staff and facilities superb. All family very happy with service provided. Staff were always available and room was always nice and clean.
Thank you so much for your lovely feedback, I will pass this on to the Vida Hall team.
My husband has been living in Vida Hall for nearly a year. He received a lovely warm reception on admission and I was treated exactly the same. Throughout his time here my husband has been treated with the highest respect and courtesy and the caring staff seem to be genuinely fond of him. He is always allowed his rights to choice, dignity and privacy and is encouraged to have social connection with other patients as well as staff on a daily basis which helps to stimulate him and avoid isolation. The level of care is extremely high and is done with tenderness and understanding. As a regular visitor, I am always welcomed by a friendly staff member and offered a drink which is so very welcome after a long journey and they always make time to have a few words with me which I appreciate during this difficult time. Despite the distance from home I would not wish for my husband to be anywhere else, Vida Hall is outstandingly good.
Thank you so much for your lovely feedback. I will pass this back to the Vida Hall team.
In January 2024, I set myself a goal to get my wife a placement in a Vida Care Home. This was achieved on 19th February 2025. Such a relief!
She is now in a safe place receiving excellent loving care at Vida Hall. Carers, nurses and the managers really do care. The plaudits go on; domestic cleaning, catering/kitchen staff and excellent food. Front of house reception, admin, maintenance and of course gardens.
Everyone I meet on a daily basis lives and breathes the Vida Ethos. The staffing ratio to residents ensures a relaxed and happy environment.
Visiting my wife every day at Vida Hall is an absolute joy, smiles abound!
Vida healthcare is a remarkable success story my wife and I enjoy all the best bits daily.
Full credit must go to the Board of directors and investors, Vida is a great success story, long may it prosper.
Vida will have a place in our hearts forever.
Thanks, with love T&C.
Thank you for your kind words. I will pass these on to our team.
Communication is good and the ratio of carers to residents is great. There seems to be lots of activities for those that want them and the staff go above and beyond on special days such as Valentine's Day!
The catering looks good and most of all the residents appear to be treated with respect.
Thank you so much for your kind words, I will feed this back to the Vida Hall team.
It was a huge relief to find there is a Dementia care home that could respond to the individual needs of my father. He was treated as an individual with particular needs; at times he was difficult to manage but the staff all did their best to care and provide him with the dignity he deserved in the final few months of the very long life he had. Thank you.
Thank you for your kind words. I will pass this on to the team.
This care home is exceptional. Nothing is too much trouble for the staff and they all became like a 'second family' to us. There are too many to mention here, but it is really everyone who works there, including the kitchen staff, the cleaners, the maintenance staff, the receptionists, the carers and the Management and anyone else we have missed. Thank you all for your continuing patience, skills, attention to detail and care and we would strongly recommend this care home to anyone who has family/friends with dementia at any level. We are sure you won't be disappointed. Thank you.
Thank you for your kind words, we will make sure to let the team know.
I am so pleased with the care and help my partner receives. The carers who work at Vida Hall always go the extra mile for the people in their care. A huge thanks to all at Vida Hall.
Thank you for your review. I will pass your feedback and ratings on to the Vida Hall team.
My Auntie received respite care at Vida Hall and was looked after amazingly, staff were always available to support her and were so genuinely friendly. The quality of care was leaps above anywhere else I have encountered and the cleanliness was outstanding. I can't fault the care at all and was all in all a 5-star experience. I never once left her concerned for her safety or well-being. The cost is above average but it shows in the staffing levels, staff quality, cleanliness, decor, I could go on. Worth every penny for a loved one.
Thank you so much for your feedback! We will share this with the team.
From entering the building I was impressed. The receptionist was so professional and very friendly. We came into contact with a number of staff and each one spoke and smiled at us. The home was very clean and very well presented. I noticed how secure it all was, which was a comfort. Her room was charming, it was so inviting, warm, clean and very comfortable. All the staff we saw were very caring and kind. My relative could not praise the home or staff enough, she loved it there. I will give Vida Hall top marks (perfect).
Thank you so much for your feedback! I will pass this on to the team at Vida Hall.
Visiting Vida Hall has changed my perception of nursing/care homes. I was pleasantly surprised by the way it’s run, the rooms are spacious and spotless. The staff are friendly, smartly presented and helpful. The lady I visited was so happy to stay, it was nice to see her being looked after so well.
Thank you for your review. I will pass this on to the team at Vida Hall.
The care given to my husband is really kind and caring. I couldn’t wish for more. All the staff have so much patience to cope with his needs and there isn’t anywhere better that I would like him to be.
Thank you so much for your kind words! I will pass it on to our team.
Moving a loved one into a care home is the hardest decision to ever make. Our overall experience of Vida Hall has been outstanding from when my mum moved in first moved in, the whole staff team are available, open, friendly, and supportive of both my mum's needs and ours as a family. The home is spotlessly clean and her room is homely, they encouraged us to bring items in from home. Offering advice on the best tags to get for clothing etc, all things you don’t actually think about. We are kept up to date by the app which is of great comfort. Whenever we ring to ask a question, it is always thoroughly explained to us. My mum is always treated with respect and dignity.
Thank you for your wonderful reveiw. I will pass this on to the team right away! Take care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 February 2020Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (114) & Events (0)
- 08 Sep 2026
From summer parties and family fun days to garden activities, celebrations and plenty of smiles, we’ve made so many wonderful memories together. Here’s a little look back at some of...
- 19 Aug 2026
Vida Hall combines award-winning, family-run care with thoughtfully designed spaces and specialist nursing dementia care, creating a place where residents can feel safe, comfortable and at home. ?? To arrange...
- 03 Aug 2026
Every person has a story, a lifetime of memories, and the right to be treated with kindness, compassion and respect. At Vida Healthcare, we believe specialist dementia care is about...
There are no upcoming events for Vida Hall.
Awards / Recognitions (8)
- 25 May 2023Recipient: Vida Healthcare Ltd
- 18 Mar 2022Recipient: Vida Healthcare Ltd
- 05 Nov 2021Recipient: Vida Healthcare Ltd
Accreditations
There are no accreditations posted yet for Vida Hall.
Meet the Team (9)

Clare joined Vida Hall in 2014 and has worked in the Elderly Care sector for over ten years in various roles ranging from Senior Carer to Health & Social Care NVQ Assessor. During Clare's time at university, she took a community based route where she was able to source her own placements in primary and community care settings; district nursing, hospice care, palliative care, community matrons to name a few. After qualifying from university as a trained nurse, Clare went on to further train to be a Practice Nurse and earned a triangulated role between Leeds West CCG. Clare spent time overseeing the Nursing houses before becoming the Home Manager of Vida Hall.

Joanne is a Registered Mental Health Nurse who has worked alongside people living with dementia since she was 16.
Joanne started working as a weekend receptionist in a care home and did various roles until she was able to work as a Care Assistant. Joanne worked at Vida Hall whilst completing her nurse training. Once qualified, Joanne worked on a Dementia Care Assessment Ward in Newcastle before returning to Vida Grange as a Nurse.

Akos was awarded the Quality Award for Vida Hall in 2018. He gained qualification as a PIDC coach within the organisation, focusing on restraint reduction in our residents’ care.

Lizzie Joined the team at Vida Hall in 2024 as Operations manager, Lizzie has a background in customer service, hospitality and front of house and nothing is too much trouble. You will see Lizzie around and about during the day as she supports the operations team to make sure everything in the building runs smoothly. Lizzie Is here for the staff, residents and families and loves to get hands-on and get tasks completed.

Terri has over 40 years experience of working as a Nurse in the NHS. During the last 14 years Terri has worked in the role as Community Matron., this involved caring for patients in all settings across the community. Terri has studied at Degree and Masters level, enabling her to both diagnose and prescribe medications within her competency levels. Terri is the Clinical Development Lead across Vida Healthcare and works closely with the Nurses and House Managers.

Outside of work Helen enjoys reading, travelling and spending time with her family.

Bernadette is an experienced healthcare professional who started her career as a community psychiatric nurse in Glasgow. She boasts more than 25 years of experience in both public and private sector roles. Prior to joining Vida in October 2011, she worked as a regional manager for a large care provider where she was responsible for managing ten homes comprising 450 personnel and 300 beds. Bernadette is the Healthcare Director for Vida Healthcare and oversees both homes.

Arron is a qualified as Registered Mental Health Nurse and joined Vida Healthcare in 2013. Arron has been a House Manager, and Quality Assurance Manager and has now transitioned into his new role as Learning, Development and Quality Manager. With many years of experience in the care sector, Arron is passionate about the delivery of quality dementia care. Vida’s ethos of care focuses on quality throughout every aspect of our service and Arron’s role involves promoting the highest possible standards. Arron supports the Home Manager and care teams to ensure the highest quality standards are met in the delivery of care.

Emma oversees both Admissions and Marketing departments, ensuring a smooth process for new families & admissions and helps to position Vida Healthcare as the UK’s leader in dementia care. Emma's role involves supporting and guiding families to find the right Vida care home for their loved one living with dementia.
Frequently Asked Questions about Vida Hall
What types of Care is Vida Hall registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Vida Hall have?
There are 70 Single Rooms.
What are the Facilities & Services at Vida Hall?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Vida Hall to the centre of Harrogate?
1.7 mile(s) as the crow flies, distance by road may be significantly further.
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