

Care Provided by Cramlington House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fee is £1300 per week, extra charges for hairdressing and Podiatry services
The price(s) shown are provided by the care home. Contact Cramlington House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Craig Healthcare
- Private Owned
Person in charge
- Sarah Patterson(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (63)
Visiting
- No restrictions on visiting times, please feel free to visit at any time.
Parking
- There is a private care park situated at the front of the building.
Cramlington House Reviews (36)
Cramlington House has a Review Score of 9.9 (9.917) out of 10, based on 19 reviews in the last 2 years.
Over all time Cramlington House has 36 reviews.
My father was a resident in Cramlington House for 3 years, starting his journey as respite care and then to full resident, my father had some challenging behaviours and the staff treated him with dignity and respect. They all went above and beyond and had him smiling. I can't fault any of the care he received. Iv also had Lucy the owner who went above and beyond with support for myself and my family in tough times. I can't thank all the staff at Cramlington house enough for the care they gave to my dad right to the very end. We will be forever grateful
I will share this review with the team
5*staff
5*food. Lovely family atmosphere always made to feel welcome
Lots of activities and outings plenty going on fabulous garden for residents and families to use
From the moment we first viewed the home we felt so welcome and mam was always made to feel loved and special by all of the staff.
The care they give is amazing and this is why the home is so special, they made mams last 8 months so memorable for all of us.
Thank you so much to every single member of staff for everything you did for mam.
The difference between where she'd been and Cramlington House was marked. The Manager, Sarah is exceptional and the moment I walked in for the first time I felt how happy the team were to work there and how happy the residents were too.
The interaction the staff have with residents is second to none. Everyone had a can do attitude and that comes from Sarah. Don't expect to see a Manager sat in an office, Sarah is on the floor getting involved. What an inspirational leader she is.
Thank you to everyone at Cramlington House for making Mam's last few days so good!
Firstly may we offer our sincere condolence's at the loss of your lovely Mum. Cramlington house has amazing staff who deliver person centred care to each and every resident who comes to live in the home and be part of the family .The home manager leads by example and promotes a can do ethos and standards are very high through out all our homes .
My mother was a resident until August 2025 when she sadly passed away in hospital . Mam was at Cramlington House for only 2 months however , the care she received was exceptional. The staff were approachable and committed to providing a high standard of care . Mam settled quickly and was welcomed by both staff and fellow residents. I would highly recommend Cramlington House to others .
Thank you for your lovely review , I will feedback to the team
I can not thank the management and staff of Cramlington House enough for the dedication, love, and respect they gave to our beloved mum during her 2 years here. She was always smartly dressed with her nails and hair done. The entertainment and activities are exceptional. All the staff go above and beyond to be helpful and friendly. The care she was shown was lovely to see. In her final days the kindness and empathy shown to mum and our whole family was amazing. I would happily recommend this care home.
Thank you for your review. I will share you review with the team
My mother has been a resident in Cramlington House since January 2021. We couldn't view it in person due to lockdown restrictions, however we have never regretted our choice. It's a lovely home, immaculate and very caring manager and staff. The care given to our mother is very professional with a personal touch and although she doesn't know us now we can clearly see that she is well cared for and has lovely relationships with staff. I have recommended the care home to others, we are kept informed of any changes etc and have regular review meetings and we as a family feel very reassured our mother is as happy as she can be given her age & Dementia.
Thank you so much for you review. I will cascade your feedback to our team Thank you once again
We, as a family, are very impressed with the care she receives. All of the staff are caring and loving towards her. Although her vocabulary is very limited, they always seem to know what she wants or needs. She appears to feel safe and is always happy.
The meals are varied throughout the weeks and she is well fed. They also receive tea and snacks, quite often ice-cream (her favourite.)
The bedrooms are large, ensuite with a shower, excellent for personal care. Comfortable beds and nice decor. Always clean and tidy. Her washing is all done for her.
The home have frequent activities including exercise classes and live singers.
Her family are always kept informed of any changes in her medication or care. The staff are very approachable if ever there are any concerns to discuss.
I would recommend this home in a heart best. It is so warm, inviting and homely.
Thank you so much for your review. your feedback is very much appreciated. I will cascade your review to the team
All the staff have all residents best interests at heart and appear very compassionate in there role
I visit on a regular basis and always made welcome no matter what time of the day it is and staff always have time to speak to you and give any updates on his care
My family all agree that we made the right choice of carehome after visiting 7 prior to dad's admission We all feel a very hard and difficult decision was made much easier by our choice
We particularly like the consistency of staff within the home making life easier for Dad living with dementia
A shout out to the 2 activities coordinators for giving their all in a very difficult role
Finally to the cleaners and cooks keep on doing what your doing you are all an asset to the home
Well done to the home manager your standards are excellent
Thank you so much for your review. your feedback is very much appreciated. I will cascade your review to the team
The home is very clean and well maintained and I would definitely recommend it.
Thank you so much for your review. your feedback is very much appreciated. I will cascade your review to the team
Cramlington house provides excellent care. From pre-admission to admission and on an ongoing basis the utmost kindness and understanding has been shown to my aunt. The carers are thoughtful and professional.
Thank you so much for your review. your feedback is very much appreciated. I will cascade your review to the team
Every member of staff is so helpful and kind
My mother has only been there nearly 3 Month has dementia and anxiety attacks .
The first few weeks whilst taking her out were so hard as she did not want to leave my side and wanting home which is now empty
The staff to a person advised me what to say and how I and themselves can distract her when I bring her back .She now seems to be settling and really likes the staff
She is out and about with staff at least twice a week . The accomodation is clean and on first class condition with all the facilities she can need . E g coffee shop wee pub hair dresser podiatrist nail make up fantastic
4 Meals a day and never seen a bad one
I would recommend. Cramlington house to anyone presently looking for a care home
Emphasis on Care
Once again thank you staff love u all
Thank you for your kind review. Cramlington House has an amazing team as you say and we welcome all residents, families, and visitors with open arms to be part of the Cramlington House Family. Cramlington House has some great areas such as the coffee shop, Pub and outdoor gardens that residents can...
Having already cared for my mum at home I understand some of the challenges and stress faced in caring for people with dementia. The staff at Cramlington House do a great job, always polite and professional in what must be a challenging and emotionally demanding job.
The communication is good and it's consistent with regular staff who are invested in the care of the residents some of whom have no other supporting family and friends apart from the staff who care for them.
The room is nice and well-kept and maintained and they run good social events and outings. My only critique is around the washing system as socks and underpants just seem to disappear and not return and it's not easy to label these items. The staff make the place what it is and I do hope the owners of the company invest in them and reward them for going that extra mile.
Thank you for your lovely comments and feedback we are extremely proud of all of our staff who deliver exceptional care to your loved one and other residents at Cramlington House. We welcome everyone into the Cramlington House Family.
I felt so guilty and worried about her, but the team at Cramlington House have been amazing, they have also supported me.
Mam's health has had its ups and downs in the last 2 years, the team have helped her to adjust to the changes. They always have the residents best interests in mind.
I feel I can sleep at night knowing mam is safe and well looked after.
My mum (almost 98) who has dementia and profoundly deaf had to go into a home and I am so glad I chose Cramlington House. All the staff from day one were amazing and so friendly. She is surrounded by caring people who look after her and they support me too. She is happy in her own little world and is treated with dignity. What more could I want for my dear mum.
They often host events for the residents to participate in such as movie nights - singers and bingo. Would highly recommend.
Thank you for your feedback with regards to Cramlington House. We welcome everyone who comes to live in Cramlington House as part of our family and deliver person centred care to enhance the residents daily living needs and support families.
Excellent service. Mum has been very well cared for. We were reluctant at first to send her to a care home but we have been really reassured by the care she has been provided with. We made a good choice.
Thank you for your lovely feedback with regards to Cramlington House. We welcome everyone who comes to live at Cramlington house as part of the family ensuring we meet their person centred care needs to enhance daily living.
It was however not until sometime after mum moved into Cramlington House did we realise that it is so much more than this. It is the love and care that the staff show to the residents, in our case not just our mum but also our dad who visits mum several times in the week, that makes it what it is to us; truly a home for our mum and an extension to our family.
We both know that this does not happen by accident but by hard work. The management and senior staff really know their stuff and have always been extremely supportive, especially when we have had to navigate some difficult times with our mum. We can not recommend Cramlington House more highly - well done to you all.
Thank you for your lovely feedback with regards to Cramlington House. We welcome everyone who comes to live in Cramlington house as part of the family and we deliver person centred care to all the residents ensuring their daily lives are enhanced and support families too.
I find the staff to be very approachable and are always willing to help or talk if I need it. They provide family support groups where we can meet and chat with other residents families.
Mum enjoys the meals which are provided and is given the support, when needed, to ensure she is eating.
Overall, I am very grateful for the excellent care my mum receives.
Thank you for the lovely feedback with regards to Cramlington House. We welcome everyone as part of the family and always put the person centred care needs of our residents first to enhance the daily living within Cramlington House.
The staff at Cramlington House are amazing; you can tell they all really care for the residents and they also have relative meetings and Dementia training, which is helpful for families to attend. They offer a fantastic range of mid-week activities for the residents. They helped my mum (now 89) with Vascular Dementia settle in two years ago, and she loves the staff, and they love her. I would highly recommend Cramlington House and the healthcare service to everyone. Thank you to you all, and keep up the excellent work.
Thank you so much for your review. We value your support.
Bed Vacancies
Please contact us for latest vacancies.
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Frequently Asked Questions about Cramlington House
What types of Care is Cramlington House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Cramlington House have?
There are 63 Single Rooms.
What are the Facilities & Services at Cramlington House?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Cramlington House to the centre of Cramlington?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cramlington House to verify any information. View our terms and conditions. Cramlington House has a Basic Service -more info.